All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Staff was great. I liked because they offered a free breakfast for the guest. Also they offered room service for lunch and dinner if you was interested.
Julian
Stayed 1 night in Apr 2024
Response from dolores on Apr 24, 2024
Thank you for taking the time to write us a review. We appreciate the feedback and we are so pleased to see that you enjoyed your stay. We hope you choose to stay with us again on your next visit to Pharr Texas. Stay safe and have a great day.
Thank you for taking the time to write us a review. We appreciate the feedback. We are pleased to see you enjoyed your stay. We hope you choose to stay with us again on your next visit to Pharr Texas. Stay safe and have a great day.
8/10 Good
Jozlyn
Apr 16, 2024
Liked: Staff & service
The smell
Jozlyn
Stayed 1 night in Apr 2024
Response from dolores on Apr 16, 2024
Thank you for taking the time to write us a review. We appreciate the feedback. We are pleased to see that you enjoyed your stay. I see you had an issue with the smell please next time let us know and we can offer deeper cleaning or deodorizer. We hope you choose to stay with us again on your next visit to Pharr Texas. Stay safe and have a great day.
Thank you for taking the time to write us a review. We appreciate the feedback. We are sorry to see that we did not meet your standards. However, we are pleased to see management was able to help accommodate you. Stay safe and have a nice day.
Staff we're amazing, I booked a room with a Jacuzzi on Expedia, however the hotel staff didn't put it on the app that the room was not working. They ended up upgrading us to another hotel with a better Jacuzzi and didn't charge more.
Randy
Stayed 1 night in Apr 2024
Response from dolores on Apr 13, 2024
Thank you for taking the time to write us a review. We appreciate the feedback. Thank you for being so understanding that day of the situation. And we are pleased to see everything worked out for you. Stay safe and have a great day.
10/10 Excellent
Jonathan
Mar 31, 2024
Jonathan
Stayed 1 night in Mar 2024
Response from Nubia Alcala on Apr 22, 2024
We appreciate your comments, it is a pleasure to have been of service to you.We hope to continue serving you!
Thank you for taking the time to write us a review we appreciate the feedback. We are so pleased to see that you enjoyed your stay and we hope you choose to stay with us again on your next visit to Pharr Texas. Stay safe and have a great day.
10/10 Excellent
Joshua
Mar 30, 2024
Liked: Property conditions & facilities
It was nice
Joshua
Stayed 1 night in Mar 2024
Response from dolores on Mar 31, 2024
Thank you for taking the time to write us a review. We appreciate the feedback. We are pleased to see that you enjoyed your stay and we hope you choose to stay with us again on your next visit to Pharr Texas. Stay safe and have a great day.
Thank you for taking the time to write us a review. We appreciate the feedback. We are so pleased to see that you enjoyed your stay. We hope you choose to stay with us again on your next visit to Pharr Texas. Stay safe and have a great day.
8/10 Good
Kimberly
Mar 28, 2024
Kimberly
Stayed 1 night in Mar 2024
Response from dolores on Apr 18, 2024
Thank you for taking the time to write us a review. We appreciate the feedback. We are pleased to see you enjoyed your stay. We hope you choose to stay with us again on your next visit to Pharr Texas. Stay safe and have a great day.
Thank you for taking the time to write us a review. We appreciate the feedback. We are so pleased to see that you enjoyed your stay and we hope you chose to stay with us again on your next visit to Pharr Texas. Stay safe and have a great day.
Thank you for taking the time to write us a review. We appreciate the feedback. We are so pleased to see that you enjoyed your stay and we hope you chose to stay with us again on your next visit to Pharr Texas. Stay safe and have a great day.
10/10 Excellent
Victor
Mar 16, 2024
Liked: Cleanliness
Victor
Stayed 1 night in Feb 2024
Response from dolores on Mar 17, 2024
Thank you for taking the time to write us a review. We appreciate the feedback. We are so pleased to see that you enjoyed your stay. We hope you choose to stay with us on your next visit to Pharr Texas. Stay safe and have a great day.
10/10 Excellent
Dina
Mar 7, 2024
Dina
Stayed 1 night in Mar 2024
Response from dolores on Mar 29, 2024
Thank you for taking the time to write us a review. We appreciate the feedback. We are so pleased to see that you enjoyed your stay. We hope you choose to stay with us again on your next visit to Pharr Texas. Stay safe and have a great day.
10/10 Excellent
Floyd
Mar 4, 2024
Floyd
Stayed 1 night in Mar 2024
Response from dolores on Mar 25, 2024
Thank you for taking the time to write us a review. We appreciate the feedback. We are so pleased to see that you enjoyed your stay and we hope you chose to stay with us again on your next visit to Pharr Texas. Stay safe and have a great day.
Thank you for taking the time to write us a review. We appreciate the feedback. We are sorry to see that we did not meet your expectations. We are slowly making improvements to the hotel to offer a better experience for all customers. Stay safe and have a great day.
10/10 Excellent
Lorenzo
Traveled with partner
Feb 11, 2024
Liked: Cleanliness, staff & service, amenities
its needs some remodeling.
Lorenzo
Stayed 1 night in Feb 2024
Response from dolores on Feb 11, 2024
Thank you for taking the time to write us a review. We appreciate the feedback. We are so pleased to see that you enjoyed your stay and we hope you chose to stay with us again on your next visit to Pharr Texas. Stay safe and have a great day.
8/10 Good
Lee
Feb 6, 2024
Lee
Stayed 1 night in Feb 2024
Response from dolores on Mar 23, 2024
Thank you for taking the time to write us a review. We appreciate the feedback. We are so pleased to see that you enjoyed your stay and we hope you choose to stay with us again on your next visit to Pharr Texas. Stay safe and have a great day
8/10 Good
juan
Jan 27, 2024
juan
Stayed 1 night in Jan 2024
Response from dolores on Mar 23, 2024
Thank you for taking the time to write us a review. We appreciate the feedback. We are so pleased to see that you enjoyed your stay and we hope you choose to stay with us again on your next visit to Pharr Texas. Stay safe and have a great day
2/10 Terrible
Makayla
Jan 22, 2024
Makayla
Stayed 1 night in Jan 2024
Response from dolores on Feb 11, 2024
Thank you for taking the time to write us a review. We appreciate the feedback. We are sorry to see that we did not meet your expectations. We try every day to find areas where we can improve. Stay safe and have a great day.
10/10 Excellent
Carlos
Jan 22, 2024
Carlos
Stayed 1 night in Jan 2024
Response from dolores on Jan 24, 2024
Thank you for taking the time to write us a review. We appreciate the feedback and we are pleased to see that you enjoyed your stay. We hope you choose to stay with us again on your next visit to Pharr Texas. Stay safe and have a great day.
I was able to stay in a handicap accessible room so close to entrance.
Maria
Stayed 2 nights in Jan 2024
Response from dolores on Feb 2, 2024
Thank you for taking the time to write us a review. We appreciate the feedback. We are pleased to see that you enjoyed your stay and we hope you choose to stay with us again on your next visit to Pharr Texas. Stay safe and have a great day.
The room felt very comfy & with many things conveniently placed around the room.
Verified traveler
Stayed 1 night in Jan 2024
Response from dolores on Jan 19, 2024
Thank you for taking the time to write us a review. We appreciate the feedback. We are so pleased to see that you enjoyed your stay and we hope you choose to stay with us again on your next visit to Pharr Texas. Stay safe and have a great day.
2/10 Terrible
Karina, Houston
Traveled with family and small children, Traveled with family
Jan 16, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were nice. The only issue was the room had roaches and we also saw roaches in the bed. And in the restroom
Karina
Stayed 2 nights in Jan 2024
Response from dolores on Jan 19, 2024
Thank you for taking the time to write us a review. We appreciate the feedback. We are sorry to see that you were disturbed by pests. We have pest control come spray and fumigate every month and sometimes more and housekeeping does the best to their abilities. We will keep working on it so that other guests do not experience this same issue. Stay safe and have a great day.
10/10 Excellent
Patricia
Jan 13, 2024
Liked: Cleanliness, staff & service, amenities
The mirror casing was badly damaged. The towels need to be updated.
Patricia
Stayed 1 night in Jan 2024
Response from dolores on Jan 14, 2024
Thank you for taking the time to write us review. We appreciate the feedback. Thank you for letting us know about the damage to the mirror. We will look into that and i will also look into upgrading the towels. Please stay safe and have a great day.
10/10 Excellent
Maria
Traveled with family
Jan 12, 2024
Liked: Staff & service, amenities
Maria
Stayed 1 night in Jan 2024
Response from dolores on Jan 13, 2024
Thank you for taking the time to write us a review. We appreciate the feedback and we are so pleased to see that you enjoyed your stay. We hope you chose to stay with us again on your next visit to Pharr Texas. Stay safe and have a great day.
8/10 Good
louna
Jan 9, 2024
louna
Stayed 1 night in Jan 2024
Response from dolores on Jan 30, 2024
Thank you for taking the time to write us a review. We appreciate the feedback and are pleased to see that you enjoyed your stay. We hope you choose to stay with us again on your next visit to Pharr Texas. Stay safe and have a great day.
10/10 Excellent
Yesenia
Jan 9, 2024
Yesenia
Stayed 1 night in Jan 2024
Response from dolores on Jan 10, 2024
Thank you for taking the time to write us a review. We appreciate the feedback. We are pleased to see that you enjoyed your stay and we hope you choose to stay with us again on your next visit to Pharr Texas. Stay safe and have a great day.
4/10 Poor
Ever
Jan 8, 2024
Ever
Stayed 1 night in Jan 2024
Response from dolores on Jan 30, 2024
Thank you for taking the time to write us a review. We appreciate the feedback and we are sorry to see that we did not meet your expectations. We try and improve every day and we will keep trying. Stay safe and have a great day.
Thank you for taking the time to write us a review. We appreciate the feedback. We are sorry to see that we did not meet your standards and we wish the review was more detailed. Every day we always try to improve, so we hope we did not lose you as a customer and we hope for the opportunity to serve you again. Stay safe and have a great day.
Thank you for taking the time to write us a review. We appreciate the feedback. We are pleased to see that you enjoyed your stay and we hope you choose to stay with us again on your next visit to Pharr Texas. Stay safe and have a great day.
Thank you for taking the time to write us a review. We appreciate the feedback. We are sorry to see that we did not meet your standards and we wish the review was more detailed. Every day we always try to improve, so we hope we did not lose you as a customer and we hope for the opportunity to serve you again. Stay safe and have a great day.
Check in is at 3pm. Got there 3:20 still has to wait 30 extra minutes because the room want ready. Smelly hotel, dirty carpet, staff is rude. They don’t want to work there. Found marihuana joints in the drawer. Dirty bathrooms. A really bad experience.
King
Stayed 2 nights in Dec 2023
Response from dolores on Feb 2, 2024
Thank you for taking the time to write us a review. We appreciate the feedback. We are sorry to see that we did not meet your standards. next time, in any hotel you stay at, let the front desk know of your issues. If management was aware of your issues I'm sure they would have found ways to accommodate you in a more suitable room. Stay safe and have a great day.
10/10 Excellent
Amelia
Jan 1, 2024
Amelia
Stayed 1 night in Dec 2023
Response from dolores on Jan 24, 2024
Thank you for taking the time to write us a review. We appreciate the feedback and we are pleased to see that you enjoyed your stay. We hope you choose to stay with us again on your next visit to Pharr Texas. Stay safe and have a great day.
6/10 Okay
Francisco
Traveled with family
Dec 28, 2023
Liked: Staff & service
Disliked: Property conditions & facilities
La propiedad es vieja, necesita una renovación y remodelación completa. Es anticuada y desgastada. Solo por una noche está bien.
Francisco
Stayed 1 night in Dec 2023
Response from dolores on Dec 31, 2023
Thank you for taking the time to write us a review. We appreciate the feedback. We are sorry to see that we did not meet your standards. We are in the process of remodeling little by little. Stay safe and have a great day.
Thank you for taking the time to write us a review. We appreciate the feedback and we are pleased to see that you enjoyed your stay. We hope you choose to stay with us again on your next visit to Pharr Texas. Stay safe and have a great day.
10/10 Excellent
Lorenzo
Traveled with family
Dec 27, 2023
Lorenzo
Stayed 1 night in Dec 2023
Response from dolores on Dec 31, 2023
Thank you for taking the time to write us a review. We appreciate the feedback and we are pleased to see that you enjoyed your stay. We hope you choose to stay with us again on your next visit to Pharr Texas. Stay safe and have a great day.
Good inexpensive night stay. Stay was friendly although you could hear conversations through the walls and it in the halls, it was still enjoyable night at America's Best Quality Inn...
Ramiro
Stayed 1 night in Dec 2023
Response from dolores on Dec 13, 2023
Thank you for taking the time to write us a review. We appreciate the feedback. We are pleased to see that you enjoyed your stay. We hope you choose to stay with us again on your next visit to Pharr Texas. Stay safe and have a great day.
2/10 Terrible
Juan A
Dec 12, 2023
Juan A
Stayed 2 nights in Dec 2023
Response from dolores on Dec 15, 2023
Thank you for taking the time to write us a review. We appreciate the feedback. We are sorry to see that we did not meet your expectations. We will work harder to provide a better experience for our customers. Stay safe and have a great day
8/10 Good
Brenda
Traveled with family
Dec 11, 2023
Liked: Staff & service, room comfort
Disliked: Cleanliness
Bien, pero pudiera ser Bueno
Rapida y atenta la srita de recepcion, le hace falta mas atencion a la limpieza de su escalera, la habitacion cn olor a humedad, desafortunadamente nos salio un cucaracho =( con niños pues fue un escandalo, tuvimos que comprar fundas para las almohadas porque se ven algo sucias, el sanitario ya se ve viejo y manchado.
Brenda
Stayed 2 nights in Dec 2023
Response from dolores on Dec 13, 2023
Thank you for taking the time to write us a review. We appreciate the feedback. We are sorry to see that we did not meet your standards. We will work on this and ensure that you will have a better experience during your next visit. Stay safe and have a great day.
Thank you for taking the time to write us a review. We appreciate the feedback. We are pleased to see that you enjoyed your stay. We hope you choose to stay with us again on your next visit to Pharr Texas. Stay safe and have a great day.
2/10 Terrible
MARIO ALBERTO
Dec 11, 2023
MARIO ALBERTO
Stayed 1 night in Dec 2023
Response from dolores on Dec 13, 2023
Thank you for taking the time to write us a review. We appreciate the feedback. We are sorry to see that we did not meet your standards. We will work on this and ensure that you will have a better experience during your next visit. Stay safe and have a great day.
8/10 Good
Martha Carolina Calva
Dec 10, 2023
Martha Carolina Calva
Stayed 1 night in Dec 2023
Response from dolores on Dec 31, 2023
Thank you for taking the time to write us a review. We appreciate the feedback and we are pleased to see that you enjoyed your stay. We hope you choose to stay with us again on your next visit to Pharr Texas. Stay safe and have a great day.
4/10 Poor
Mirsabel
Dec 2, 2023
Mirsabel
Stayed 1 night in Nov 2023
Response from dolores on Dec 7, 2023
Thank you for taking the time to write a review. We appreciate the feedback. We are pleased to see that you enjoyed your stay and we hope you chose to stay with us again in Pharr Texas. Stay safe and have a great day.
Thank you for taking the time to write us a review. We appreciate the feedback. We are sorry to see that we did not meet your standards. We will do our best to reevaluate the hotel and rooms to offer better service in the future. Stay safe and have a great day.
Thank you for taking the time to write us a review. We appreciate any and all feedback. We are so pleased to see that you enjoyed your stay. Stay safe and have a great day.
6/10 Okay
RAFAEL
Nov 26, 2023
Liked: Cleanliness, staff & service
Disliked: Amenities
There was a construcción work on the road that causes issues while driving around
RAFAEL
Stayed 2 nights in Nov 2023
Response from dolores on Nov 30, 2023
Thank you for taking the time to write us a review. We appreciate the feedback. We wish we could do something about the construction outside but unfortunately, we can't. Next time you visit us and hopefully there is a next time ask us for a room on the other side. Stay safe and have a great day.
8/10 Good
Samuel
Nov 23, 2023
Samuel
Stayed 1 night in Nov 2023
Response from dolores on Dec 13, 2023
Thank you for taking the time to write us a review. We appreciate the feedback and we are pleased to see that you enjoyed your stay. We hope you choose to stay with us again on your next visit to Pharr Texas. Stay safe and have a great day.
Waited 15 minutes on front desk until someone showed up. In the room, phone did not worked.
Unconfortable pillows.
Miguel
Stayed 1 night in Nov 2023
Response from dolores on Nov 21, 2023
Thank you for taking the time to write us a review. We appreciate any and all feedback. We are sorry to hear that we did not meet up to your standards. We hope next time you visit our hotel, we can offer better services. Stay safe and have a great day.
10/10 Excellent
Jose Santiago
Nov 19, 2023
Liked: Property conditions & facilities
Jose Santiago
Stayed 1 night in Nov 2023
Response from dolores on Nov 21, 2023
Thank you for taking the time to write us a review. We appreciate any and all feedback. We are so pleased to see that you enjoyed your stay here in Pharr Texas. Stay safe and have a great day.