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Reviews of Parador De Melilla

3 out of 5
Parador De Melilla
Avda. Cándido Lobera, s/n, Melilla, Melilla

Reviews

8.2

Very Good

Rating 10 - Excellent. 48 out of 121 reviews" "
Rating 8 - Good. 44 out of 121 reviews" "
Rating 6 - Okay. 19 out of 121 reviews" "
Rating 4 - Poor. 8 out of 121 reviews" "
Rating 2 - Terrible. 2 out of 121 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

2/10 Terrible

Simo

Stayed 1 night in Aug 2023

8/10 Good

valerie.

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent location- Pretty good review except the coffee service in the breakfast. It’s a headache to use the machine. American coffee should be provided!
Stayed 4 nights in Aug 2023

10/10 Excellent

Fatima

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at Parador de Melilla. The staff were exceptionally attentive, friendly, professional and helpful. The rooms were spacious and very clean, excellent attention to detail. Buffet breakfast was varied. There was a lovely pool. The Hotel in general has a very Grand vintage feel for affordable prices
Stayed 1 night in Jul 2023
Response from Manal- Departamento de Calidad on Aug 4, 2023
Dear client. We appreciate that you have taken the trouble to record your score after your stay at the Parador de Melilla. One of the fundamental values of our company is to offer a quality service and personalized attention to our clients and we are glad that you liked the Parador, especially for our location and the views. We hope to receive you again in the future and for this reason I gladly take the opportunity to send you a cordial greeting. Manal Abrighach from the Quality Department of the Parador de Turismo de Melilla.

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very bad hotel
The hotel is deteriorating Year over year. This year, it is in a bad shape. The aC was off when we checked in, the room Temperature read 33C on the fifth floor room, we turned the AC on at 15:15 and it ran for 7 straight hours but the room was still steaming at 29C. We asked to change the room at midnight and we moved the bags from 5th to 2 Ms floor one by one, they don’t have a bellman cart to help guest Nice their luggage. Bathroom was dirty with heart everywhere. The floor floor tile is cracked and looks dangerous. The only reason we picked the hotel is the pool.
Stayed 1 night in Jul 2023
Response from Manager on Jul 18, 2023
Dear client Firstly I would like to thank you for taking the time to send your opnion in relation to your stay at Parador de Melilla. It is important for us to learn from your experience so we can improve the quality of our services for guests in order to offer you the best possible Paradores experience. We are sorry for comments we take them into consideration to incorporate them into our improvement processes. Thank you very much and we look forward to welcoming you in the future. Jesus Lopez – Manager

10/10 Excellent

Robert

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The pool was nice and it was quiet!
Stayed 1 night in Jul 2023
Response from Manager on Jul 18, 2023
Dear clientFirstly I would like to thank you for taking the time to send your opnion in relation to your stay at Melilla Parador.One of the fundamental values of our company is to offer quality, personalised guest services. Receiving positive feedback such as yours gives us great satisfaction We hope to welcome you back to one of our hotels and restaurants. Please do not hesitate to contact us should you require any other information.We will be delighted to see you again soon!Yours sincerely,Jesús LópezParador Manager

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

8/10 Good

Verified traveler

Price is up, quality is down.
Cigarette smell and hotel is ran down now. Mold in bathrooms, chipping paint from the balcony rails.
Stayed 1 night in Aug 2022

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On a hill overlooking Melilla harbour, the fortress and the art nouveau and art deco areas, the Parador is a quaint throwback to the 1930s when it was built. Food is good and service excellent for lunch or dinner with local Meliilan dishes which blend Moroccan and Spanish influences.
Stayed 3 nights in Aug 2022
Response from Manal- Departamento de Calidad on Aug 17, 2022
Dear Simon, We thank you for taking the time to send us your opinion after your recent stay at the Parador de Melilla, which helps us to improve our products and services. We are glad that you had a pleasant stay with us. Thank you very much and I take this opportunity to send you a cordial greeting. Manal Abrighach of the Quality Department of the Melilla Tourism Parador.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A traditional hotel
Perhaps in need of modernisation the Parador offers all you require for a one or two night stay. Meal times are limited with breakfast 8am to 11am not convenient for an early start. The cafeteria is shown to offer food though out the day but that wasn’t my experience. The view is amazing over the town both day and night.
Stayed 1 night in Nov 2021
Response from Alexis Callejón, Jefe de Recepción on Dec 20, 2021
Thank you very much for your help-

8/10 Good

Lucas O

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El Parador está en lo alto de una pendiente que da al área céntrica de Melilla, a la cual se llega en 5 minutos. Si bien el hotel tiene sus años, y se nota, está bien mantenido, limpio, ofreciendo una estadía cómoda. No pude disfrutar mucho de sus instalaciones, pero sí pude ver que el personal -que está las 24 hs disponibles en la recepción-, es muy amable, y tenían listo mi check-out y mi taxi a la hora indicada.
Stayed 1 night in Aug 2020
Response from Alexis Callejón, jefe de Recepción. on Aug 29, 2020
Muchas gracias por su excelente valoración y por las bonitas palabras sobre nuestro personal. Saludos cordiales.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Melilla
Melilla, hidden gem, pleasant golden sandy beaches and soon to be world heritage site. The tapas bars are fantastic and offer excellent vfm.
Stayed 5 nights in Aug 2019
Response from Alexis C. on Sep 1, 2019
Thank you very much.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have breakfast somewhere else
The hotel was good, room is of descent size. Swimming pool is a bonus. Very close to town. Going up the hill to go back to the hotel was fun. Breakfast was very poor and can’t compare to the one at the Tryp Puerto. There was nothing offered except cold cuts, cheese and juice, some bread and pastry. No eggs.
Stayed 1 night in Aug 2019

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from alexis Callejón, Jefe de Recepción on Mar 29, 2019
Thanks

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2019
Response from Alexis C. on Apr 29, 2019
Gracias

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Safe. Credit card system did nit work for 2 cards three times. A Factura was also not available as receptionist said it would take him too long!!! Check is was grrat. Check out could h ave been a lot better.
Stayed 1 night in Mar 2019
Response from Alexis Callejón, Jefe de Recepción. on Mar 18, 2019
Thank yolu very much for your opinión. It is a pleasure. Sorry abaout the check out situation. Sincerelly.

6/10 Okay

Salomon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2019
Response from Alexis on Jan 31, 2019
Thandk you very much

8/10 Good

ronald v

Liked: Cleanliness, staff & service
melilla in december
good value for money. everybody friendly. food was good. hotel is clean, but a little faded. only complaint was i wanted to sit outside in the sun for a couple of hours. no chairs. i did borrow a chair with the help of reception. however, i was locked out by mistake and had to hammer on the door to get in the building.
Stayed 2 nights in Dec 2018
Response from Alexis C. on Dec 12, 2018
Thank you for your opinión.

6/10 Okay

Phil, UK

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Hotel in need of a bit of TLC. Up a steep hill from town centre. No terrace and bar inside in a dark corner. Odd opening times for pool. No water one evening and no hot water the following morning. Staff very friendly and helpful.
Stayed 3 nights in Oct 2018
Response from Alexis C. Jefe de Recepción. on Oct 17, 2018
thnak you very much for your opinión and help. We hope to see you again as soon as posible.

10/10 Excellent

Angel, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from Alexis Callejón, Jefe de Recepción. on Dec 9, 2018
Muchas gracias por su excelente puntuación. Saludos cordiales.

4/10 Poor

Neil

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Parador Melilla Disappointment
The staff: reception staff, room service staff and restaurant staff were all great. The hotel overall though felt to be quite old and run-down. My room in the hotel felt to be quite dilapidated. In particular, my room had a defective electrical socket (broken) next to the bed, it had wardrobe doors which did not close (defective catches) a fridge cover door which did not close (defective catch) Some floor tiles were broken, and generally furniture surfaces were quite scraped and to be honest very disappointing. I had booked 3 days half-board and despite the good service, I felt that the food quality (for half board) was very disappointing, considering the extra cost as well. Overall, it might take some effort for me to re-visit this hotel.
Stayed 3 nights in May 2018
Response from Alexis Callejón, Jefe de Recepcíón on Jun 20, 2018
Dear Mr. Neil. we apologize that you did not find everythin all right. Usually the customer goes happy and enjoy while sleeping at this Parador. We are really disappointed. sincerely,

8/10 Good

Paul Stephen, High Peak, UK

Liked: Staff & service, room comfort
Response from Alexis, Jefe de Recepción on May 30, 2018
Thanks

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location overlooking the city
We liked the character of the parador, nicely kept and friendly staff.
Stayed 4 nights in Sep 2017
Response from Recepción on May 30, 2018
Thanks

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel
My husband and I are seniors and particular. This hotel was especially clean. The breakfasts were amazing. WE are used to coffee in our room as Americans but when we went to breakfast they were gracious and the coffee and food were plentiful and delicious. The view from the dining area included the city and the harbor.
Response from Alexis on Apr 20, 2017
Dear, It is a pleasure to have your opinion that helps us to improve everyday. We enjoy that you have enjoyed our views, the nice rooms, and our good breakfast. We apologize about not having coffee in the room made by yourself, But you can request it from our room service. Only the Special rooms have the a netexpresso machin, but they also have a different price. Thanks a lot for your help. We would love to see you as soon as possible. Sincerelly. Alexis Callejón, Jefe de Recepción.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atmospheric
Brilliant view from room. Atmospheric hotel.
Response from General Manager on Feb 21, 2017
Thank you very much for your excellent opinión. It is a pleasure you stay with us in our Parador. Best regards. Alexis Callejón Jefe de Recepción.

8/10 Good

Brock, guatemala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay
stayed here several days for business. hotel was clean, nice location close to town center, and hotel staff was very helpful.
Thank you very much. It si very kind from you,

8/10 Good

Rose, Moulay Idriss, Morocco

Liked: Cleanliness, property conditions & facilities, room comfort
Great views, nice hotel.
The rooms, bathrooms and breakfast were great. The private balcony and views were better then expected. The staff were friendly and helpful, though a few difficulties with language. Disappointingly, the pool did not open till 21 June and one reason I had booked the hotel was for the pool.
thank you very much.

10/10 Excellent

Brujo Del Norte

Liked: Cleanliness, staff & service, room comfort
Paradise In Melilla
The Parador of Melilla is a true Paradise. We found our stay there both enjoyable and comfortable. The staff were exceptionally helpful and friendly. For example, one morning we arrived late for breakfast, and the waiter went out of his way to give us a good meal even though the breakfast buffet had been removed. The panoramic view of the city and the ocean is unequalled. I can imagine a lengthy stay in this home away from home.

8/10 Good

Ian, San Jose

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great location, worn on the edges
Fantastic view of the city and close walking distance to the city. Our friend raved about the breakfast, but unfortunately we had to leave before the breakfast service started (at 7:30 AM). Room was reasonably clean, but definitely suffering from poor maintenance. The shower head mount was loose, several of the tiles were broken, and the shower badly leaked on the floor. Nevertheless, it was a comfortable stay and well worth the fantastic location.

10/10 Excellent

Lodi, Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bit of class and tranquility
I love the breakfast, the room, the terrace, and the lobby! Oh yes and the view. I only wish BBC were available. This is often thought to be the most expensive hotel in town. It's not and the breakfast is so worth the stay.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Antonio

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
La situación y el personal
Stayed 3 nights in Dec 2023
Response from Manal Abrighach, Dpto. de Calidad on Jan 22, 2024
Estimado Antonio. Agradecemos que se haya tomado la molestia de dejar constancia de su puntuación tras su estancia en el Parador de Melilla. Uno de los valores fundamentales de nuestra compañía es ofrecer un servicio de calidad y una atención personalizada a nuestros clientes y nos alegramos que le haya gustado el Parador especialmente por la situación y el personal. Esperamos poderla recibir nuevamente en un futuro y con este motivo aprovecho con gusto la ocasión para enviarle un cordial saludo.

10/10 Excellent

Paqui

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Puente en Melilla
Excelente trato por parte del personal, limpieza exaustiva en todas las ubicaciones, panorámica excelente de toda la ciudad, silencio y tranquilidad absolutos. Las instalaciones se han quedado obsoletas, le haría falta una pequeña puesta a punto. Sin duda repetiría si vuelvo a Melilla.
Stayed 3 nights in Oct 2023
Response from Manal Abrighach, Dpto. de Calidad on Dec 9, 2023
Estimada Paqui. Agradecemos que se haya tomado la molestia de dejar constancia de su puntuación tras su estancia en el Parador de Melilla. Uno de los valores fundamentales de nuestra compañía es ofrecer un servicio de calidad y una atención personalizada a nuestros clientes y nos alegramos que le haya gustado el Parador. Con respecto a las instalaciones estamos trabajando para mejorarlas. Esperamos poderla recibir nuevamente en un futuro y con este motivo aprovecho con gusto la ocasión para enviarle un cordial saludo.

10/10 Excellent

Elisabeth

Stayed 2 nights in Oct 2023

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Lucia

Todo okey
Stayed 1 night in Sep 2023
Response from Manal- Departamento de Calidad on Sep 9, 2023
Estimado Lucia. Agradecemos que se haya tomado la molestia de dejar constancia de su puntuación tras su estancia en el Parador de Melilla. Uno de los valores fundamentales de nuestra compañía es ofrecer un servicio de calidad y una atención personalizada a nuestros clientes y nos alegramos que le haya gustado el Parador. Esperamos poderles recibir nuevamente en un futuro y con este motivo aprovecho con gusto la ocasión para enviarle un cordial saludo. Manal Abrighach del Dpto. de Calidad del Parador de Turismo de Melilla.

8/10 Good

DANIEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FANTASTICO
Stayed 3 nights in Aug 2023
Response from Manal- Departamento de Calidad on Sep 9, 2023
Estimado Daniel. Agradecemos que se haya tomado la molestia de dejar constancia de su puntuación tras su estancia en el Parador de Melilla. Uno de los valores fundamentales de nuestra compañía es ofrecer un servicio de calidad y una atención personalizada a nuestros clientes y nos alegramos que le haya gustado el Parador. Esperamos poderles recibir nuevamente en un futuro y con este motivo aprovecho con gusto la ocasión para enviarle un cordial saludo. Manal Abrighach del Dpto. de Calidad del Parador de Turismo de Melilla.

4/10 Poor

Richard

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Kein Zugang zum Pool
Stayed 1 night in May 2023

8/10 Good

Lhassan

Stayed 1 night in May 2023

6/10 Okay

Jose Ignacio

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Lo menos malo
Le hace falta una reforma urgente Lo salva el personal
Stayed 1 night in Feb 2023

8/10 Good

Francisco Javier

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Marie-Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Alexis on Dec 27, 2022
Buenos días,Muchas gracias por su excelente valoración.Deseamos atenderle lo antes posible nuevamente.Saludos cordiales.

6/10 Okay

Raul

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2022
Response from Alexis on Sep 12, 2022
Gracias por su opinión y valoración.Saludos cordiales.

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Anclado en el pasado, con una deficiente gestión. Solo se libra su personal eficiente con ganas de agradar y compensar las carencias de un parador que le falta mucho para llegar a serlo. Paredes desconchadas, aire acondicionado que no funciona en habitaciones en pleno agosto, piscina que se abre a las 12,30 hasta las 14 horas por la mañana, calor insoportable en las estancias del hotel, falta de ventilación, …como digo, personas como Manal (recepción) o cómo Jesica (comedor) junto a las impresionantes vistas de las habitaciones de arriba, hacen que merezca la pena subir la interminable cuesta hasta llegar a este mal llamado parador.
Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy agradables,lo malo él sitio avía que subir una cuesta muy inclinada, por lo demás todo bien
Stayed 3 nights in Aug 2021

8/10 Good

Francisco Javier

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2021

4/10 Poor

Jose Ignacio

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Muy viejo
No funciona ni la tele ni la wifi Está tal y como lo dejo Fraga...
Stayed 1 night in Jan 2021
Response from Alexis Callejón, Jefe de Recepción. on Feb 10, 2021
Muchas gracias por sus comentarios que siempre nos ayudan a mejorar. El asunto de la tele y la wifi ha sigo algo puntual que si nos lo hubiera avisado en su momento lo hubiésemos arreglado al instante. Esperamos verle nuevamente entre nosotros deseándole que todo lo encuentre a su gusto. En el Parador estamos realizando obras de mejora constantemente. Saludos cordiales.

10/10 Excellent

Juan Alejandro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El mejor hotel de Melilla
Me ha encantado hospedarme en el Parador Nacional de Melilla. Las habitaciones son amplísimas, funcionales, con cuartos de baño grandes y muy completos. La limpieza es irreprochable en las habitaciones y en todas las estancias del Parador. La señal wifi funciona estupendamente y pude trabajar muy bien con mi ordenador. Dormí a pierna suelta en una cama muy cómoda. En la terraza de mi habitación disfruté de las magníficas vistas a la ciudad y al monte Gurugú. Las habitaciones son superluminosas, con un amplísimo ventanal que las aisla perfectamente de cualquier posible inclemencia meteorológica. En el Parador se respira mucha paz, no hay ruidos, es un lugar ideal para descansar, trabajar y relajarse. Además, está a dos pasos del centro de Melilla, que dicho sea de paso es un lugar precioso. El personal de este establecimiento es amabilísimo y brinda y trato exquisito al huésped, haciéndole sentir especial. La comida del restaurante es rica y variada, con una buena carta de vinos. El parking es amplio y gratuito. En fin, me quedé dos noches y me hubiera quedado unas cuantas más. Sin duda volveré. ¡¡¡Recomendable al 200%!!!
Stayed 2 nights in Dec 2020
Response from Alexis Callejón, Jefe de Recepción. on Dec 7, 2020
Estimado D. Juan Alejandro, Para todos nosotros ha sido un verdadero placer tenerle alojado en nuestro Parador y haberle podido atender como usted se merece. Nos gusta mucho que haya disfrutado de las habitaciones, de las vistas, de la situación y tranquilidad del Parador, de nuestro comedor y sobre todo, del trato recibido por parte de nuestro Personal. Deseamos verle nuevamente entre nosotros cuanto antes. Hasta pronto.