Desk, iron/ironing board, free WiFi, bed sheets
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Reviews of Econo Lodge Inn & Suites

2.5 out of 5
Econo Lodge Inn & Suites
6045 Macon Cove, Memphis, TN

Reviews

6.4
Rating 10 - Excellent. 76 out of 385 reviews" "
Rating 8 - Good. 107 out of 385 reviews" "
Rating 6 - Okay. 78 out of 385 reviews" "
Rating 4 - Poor. 41 out of 385 reviews" "
Rating 2 - Terrible. 83 out of 385 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

4.8/10

Amenities

6.4/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jonathan, Fairfax

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast service at this location and room has fungus smell. Bad places
Stayed 1 night in Apr 2024

2/10 Terrible

Angel

Traveled with family and small children, Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Loud music, talking, and yelling all night. Watched one of the staff doing a drug deal the next morning while the cleaning lady stood watch. Breakfast was coffee or juice but online said continental breakfast but no food. Man at the front desk wanted me to pay cash for pet deposit instead of card. Would not recommend to anyone.
Stayed 1 night in Apr 2024

2/10 Terrible

Peggy

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I requested a non smoking accessible room. Didn't get that. The electricity in the room didn't work, when I opened the door and tried to turn on the lights they didn't work. There were holes in the bedspread from cigarette burns, an ashtray on the table. There was no soap in the bathroom. They requested cash for the deposit for my dog and I said I had to pay it! Pretty sure they just pocketed that. They said they would move me to a different room and the reason why they didn't give me the rooms I asked for was because they were reserved for someone else. I said isn't that why I made a reservation? They didn't have a comment for that. I asked to leave said I didn't want to stay there and they didn't refund me. I made a claim to the insurance through Expedia and they denied it. Won't be doing that again. Do not ever stay here!!

2/10 Terrible

Jana

Traveled with family and small children, Traveled with pets
Disliked: Cleanliness
This was the most disgusting hotel I have ever stay at. The floors looked they had not be mopped in years and there was urine underneath one of the sofas in the suite I stayed in, as well as blood on one of the pillows. Utterly filthy.
Stayed 2 nights in Mar 2024

4/10 Poor

EDDIE

Traveled with pets, Traveled with family
Disliked: Amenities, property conditions & facilities
Hotel has no breakfast even though website says it offers free breakfast
Stayed 1 night in Jan 2024

10/10 Excellent

Vanessa

Stayed 1 night in Dec 2023

2/10 Terrible

Kenneth

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We was warned when we pulled in that it was not a safe environment for the kids and I was held at knife point and they tried to steal my truck less than a block away.
Stayed 1 night in Dec 2023

10/10 Excellent

larry

Liked: Cleanliness, staff & service, property conditions & facilities
was fine a person sleeping in car end parking lot
Stayed 1 night in Dec 2023

8/10 Good

Doan

Stayed 1 night in Dec 2023

2/10 Terrible

Chelsey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Misadvertised alot! Lied about having breakfast and coffee. Even asked for more money( 20 deposit in cash only) never going back
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2023

2/10 Terrible

Timothy, Virginia Beach

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They had NO breakfast as advertised. Dirty, smelly water in bathroom. Phone disconnected. NO wifi. Generally dirty and very noisy all morning long. Staff were not polite nor helpful. Key card was misprogrammed twice upon arrival. Sent helper up to open room and took us to three rooms before finding a room that the key happened to work on! Not secure at all. He had opened the other two rooms with a pass key and they were filthy anyway. Room we ended up with had all the problems above, plus a broken toilet seat and other issues they couldn't resolve. Wouldn't recommend this place if they paid someone to stay here. Avoid at all costs.

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
ok for the price
Stayed 2 nights in Sep 2023

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience.
Stayed 1 night in Aug 2023

2/10 Terrible

Marilee

Business traveler, Traveled with pets, Traveled with family
Disliked: Amenities
Dirty, had to pay an extra $35 for 'fees' that can only be done by cash even tho they had a card reader (seemed more like they were going to just pocket it). The room was supposed to be non smoking but had burn Markers (obviously from cigarettes) in the bedding and smelled like cigarettes. Said it had free breakfast but there was nothing. The staff where really slow which would not be that bad if it weren't for the very dangerous area outside in which I did not feel comfortable leaving my stuff alone. And to top it all off there was a missing fire alarm in our room.
Stayed 1 night in Aug 2023

8/10 Good

Michael

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It was great. We only needed the room for 3 hrs had a few guys and girls who wanted to do dirty things. Room worked great
Stayed 1 night in Jul 2023

4/10 Poor

Erika

Stayed 1 night in Jul 2023

2/10 Terrible

Kenneth

Traveled with partner
Disliked: Cleanliness, staff & service
Checked the fridge, a whole baby pacifier n some sort of bug was left there..of course no other room was available
Stayed 1 night in Jul 2023

4/10 Poor

Michael

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Dont stay here
Clerk asked for a $20 cash deposit for key cards. I have never heard of this before, and i have worked at a hotel. They were very stingy with towels. I did actually pay for a 2nd person.
Stayed 4 nights in Jul 2023

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service
Disappointed
There was unexpected cash deposit, the pool was down because they said it was cold outside(not in Memphis in July), and the elevator smelled of urine. Although, the room was very spacious, inwhich was the only upside.
Stayed 1 night in Jul 2023

4/10 Poor

Bonnie

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Candy for breakfast!
I know you get what you pay for but come on! No shampoo, one soap, no cups. Online said breakfast, the reason we chose this motel. The breakfast was a to-go bag with candy in it! Nope. Nothing advertised. But young man at the desk was great.
Stayed 1 night in Jul 2023

6/10 Okay

Carmencita

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The stairs smelled bad and there was a used condom on one of the steps. The room was clean but had no toiletries provided.
Stayed 1 night in Jun 2023

2/10 Terrible

Lisa

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We didn’t stay. We checked in and checked out 20 minutes later. It was filthy, with holes in lamp shade, couch and chair. My son who is 14 was terrified
Stayed 3 nights in Jun 2023

2/10 Terrible

Debra

Disliked: Cleanliness, property conditions & facilities
This was the nasty place. Wouldn’t stay there again
Stayed 1 night in May 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Non smoking room smelled of smoke.
Stayed 1 night in Apr 2023

4/10 Poor

Tamara

Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the area it was in

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel itself was fine. Everything in the room was clean and spacious. The only gripe on the actual hotel was the toilet felt "loose" like it was ready to get pulled off the floor The issue was really where we stayed at. It looked slummy and the other residents there seemed shady with smoking dope and other things and hanging outside. It got to the point where cops were called and took a few people in the back of the cars. From a hotel perspective, fine. From a location and surroundings, needless to say I tried getting out of there as soon as I could.
Stayed 1 night in Apr 2023

6/10 Okay

Billy, Albany

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
When i booked this stay i marked that we wanted continental breakfast. The lobby was not open and you had to ask for coffee and a to go bag breakfast. The 1st morning i went down to get coffee and breakfast and no one answered the door so i had to leave and go to gas station to get coffee. I didnt even bother the 2nd morning. The toilet seat didnt fit the toilet so when you set down it would slide from side to side and the whole toilet would tip forward. There was no soap or shampoo so thank goodness i had some with me or we would had to go buy some. The room was very nice and clean . Location was good.

8/10 Good

Blake

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Mar 2023

10/10 Excellent

Lateef

Stayed 1 night in Feb 2023

6/10 Okay

Crystal

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
You may spot a roach but it’s not infested, they don’t clean the rooms, they just throw the trash “they see” away and make the bed with the same sheets, they are very stingy with towels. The stairways smell like piss. It’s quiet depending on what kind of people are next to you. The staff are very nice that’s the only thing the hotel has going on.
Stayed 1 night in Jan 2023

2/10 Terrible

JEREMY

Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Disgusting room. Burn holes everywhere. Everything is very out of date and dirty. The ice machine doesn’t work. And the clerk made me CONTINUE driving after my arrival because they require a CASH pet fee for my dog. Nowhere does it say that online when booking.
Stayed 1 night in Jan 2023

4/10 Poor

Wanda

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No pool as advertised. No one to clean or empty trash in rooms daily. No clean towels daily.
Stayed 3 nights in May 2022

4/10 Poor

Jhon, Miami

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Alright place
Stayed 7 nights in May 2022

6/10 Okay

Warren

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The furniture in the room was really dirty and the couch was broken, there was used syringe needles in the stairwell that was uncapped, homeless people were sleeping in the stairwells, and the heat/air unit worked on occasion. The lamp shades were broken and bent, there was no toiletries available in the room. For the price I paid for this room I fully expected it to be in better condition and cleaner. I was very unhappy with this experience and I do not recommend staying at this establishment.
Stayed 1 night in May 2022

10/10 Excellent

Alfred

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2022

8/10 Good

William

Business traveler
Liked: Cleanliness, amenities
Very comfortable for the money.
Stayed 1 night in Apr 2022

2/10 Terrible

emanuel

Business traveler, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
moved us twice with both rooms with issues.
Stayed 2 nights in Apr 2022

6/10 Okay

Christa

Traveled with group
Stayed 1 night in Mar 2022

2/10 Terrible

Lucky

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
poor
It was a bad experience. The room was dirty and unkept, everything was terrible.
Stayed 1 night in Mar 2022

2/10 Terrible

Renee

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty hotel, door wouldn’t open, loud/noisy. Smelled like cigarettes
Stayed 1 night in Feb 2022

2/10 Terrible

Mario

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrive here on the 24th, I get to the room bringing my luggage up the stairs because the elevator didn’t work , Once I got shuttle I noticed I did not have any heat so I called and front Desk she changed my room the room has heat but no hot water, I have been trying to reach out to you guys to help me I’ve been here two days no heat in one room no hot water in the room that I’m in now it’s been very difficult to be able to talk to someone and help me with this, I have been pretty much harassed by one of the front Desk worker telling me I will get put out my room if I don’t provide her credit card note I have paid for a week already and now I’m being threatened to get put out of the room if I don’t provide her with a credit card please someone help
Stayed 1 night in Feb 2022

6/10 Okay

Keonna

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2022

2/10 Terrible

Jacquelyn

Traveled with family
Disliked: Amenities, property conditions & facilities
The property was easy to find but the room was not clean, dirry towels, stained sheets, burn holes in blankets, floor not sweeped.
Stayed 1 night in Feb 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was uncomfortable. Couldn't understand what the guy was saying and they only take cash deposit? Sketchy! Towels were dirty and stained. Bed sheets were dirty and stained. Floor felt like it's never been mopped. Fridge was so loud I had to unplug it. Lights didn't turn on. Overall, a bad name to Econo Lodges.
Stayed 1 night in Dec 2021

2/10 Terrible

Evelyn, Beaumont

Disliked: Amenities, property conditions & facilities
This place was terrible. The bed was like sleeping on a box spring. The floors were so dirty I had to wash my feet off after taking a shower before I could put my socks & shoes on. The non smoking room smelled like an old cigarette. There was no coffee in the room and no breakfast as advertised. Had to give a $20 cash deposit for key card but they had nothing for protecting my property. We were afraid we would wake up to find our vehicle missing. I woke up with a terrible headache after an hour there so I didn’t sleep much let my husband sleep and waited for him to get rest to get back on the road. Terrible experience. Avoid this place.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Not pretty but worth the price
The sheets on the bed looks like it wasn’t changed. It was dirty. The small sofa looks soiled and stained so no sitting on that. However, for the low price and a big room, just have to make due.
Stayed 1 night in Nov 2021

2/10 Terrible

Carson

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Sheets had stains and holes in them. Bare Smoke detector wires hanging out of the ceiling. All the metal in the room was rusted and corroded. Shower had a ton of mildew on the shower curtain. Power went out during the middle of the night. Never again will I stay at an econolodge.
Stayed 1 night in Nov 2021

2/10 Terrible

Shyanne

Stayed 1 night in Oct 2021

2/10 Terrible

Blake

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have pictures of the mold on the ceiling the filthiest sheets I had ever seen in a hotel. It was horrible.
Stayed 2 nights in Oct 2021