Double Room | Bathroom sink
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Reviews of Homegate Inn and Suites

2 out of 5
Homegate Inn and Suites
5115 Pepperchase Dr, Southaven, MS

Reviews

7.4

Good

Rating 10 - Excellent. 179 out of 551 reviews" "
Rating 8 - Good. 173 out of 551 reviews" "
Rating 6 - Okay. 92 out of 551 reviews" "
Rating 4 - Poor. 50 out of 551 reviews" "
Rating 2 - Terrible. 57 out of 551 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Bijan

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property has potentials. It needs a handyman to make repairs and make it look nicer.
Stayed 2 nights in Apr 2024
Response from FD on Apr 30, 2024
We are sorry for inconvenience cause .Thankyou for letting us know and we will make sure you will have good and comfort stay next time.

4/10 Poor

Linda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from FD on Apr 30, 2024
We are sorry for inconvenience cause .Thankyou for letting us know and we will make sure you will have good and comfort stay next time.

6/10 Okay

Letitia

Stayed 1 night in Apr 2024

2/10 Terrible

Joseph

Stayed 1 night in Apr 2024

10/10 Excellent

Danielle

Stayed 1 night in Apr 2024
Response from FD on Apr 29, 2024
Thankyou:)

8/10 Good

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to and respectful staff.
Stayed 2 nights in Apr 2024
Response from FD on Apr 8, 2024
Thankyou :)

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind and informative. Locked front door after 9pm. Had a 24 hour restaurant within walking distance.
Stayed 1 night in Mar 2024
Response from FDM on Mar 28, 2024
THANK YOU FOR THE REVIEW. WE HOPE TO SEE YOU AGAIN SOON.

8/10 Good

David

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing fancy, but a clean room and friendly staff. We stayed three nights, and I believe we got our money's worth. The noise from other residents was not unbearable, but we kind of wish we hadn't been in the room next to the stairs. Not a deal breaker. Wouldn't hesitate to stay again. Thanks.
Stayed 3 nights in Mar 2024
Response from FDM on Mar 18, 2024
THANK YOU FOR THE REVIEW. WE HOPE TO SEE YOU AGAIN SOON.

8/10 Good

fricka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest in the next room next door blasted their music around 10:00 pm. I had to call the front desk twice to ask if they would ask them to turn the music down. On the second attempt, he was able to convince the guest to turn the music off. The continental breakfast could be better. Everything else was ok.
Stayed 2 nights in Mar 2024
Response from FDM on Mar 18, 2024
THANK YOU FOR THE REVIEW. GLAD WE WERE ABLE TO HELP. HOPE TO SEE YOU AGAIN SOON.

10/10 Excellent

Leslie

Stayed 1 night in Mar 2024
Response from FDM on Mar 19, 2024
THANK YOU HOPE TO SEE YOU AGAIN SOON

10/10 Excellent

Risa

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice clean rooms. Quiet and the staff is very friendly. Front desk clerk was very informative and helpful.
Stayed 1 night in Mar 2024
Response from FDM on Mar 9, 2024
THANK YOU FOR THE REVIEW! WE HOPE TO SEE YOU AGAIN SOON.

10/10 Excellent

Meishunna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the view and how it was so quietly
Stayed 1 night in Feb 2024
Response from FDM on Mar 9, 2024
THANK YOU FOR THE REVIEW! WE HOPE TO SEE YOU AGAIN SOON.

8/10 Good

Earnestine

Stayed 1 night in Feb 2024
Response from FDM on Mar 25, 2024
THANK YOU THE REVIEW. WE HOPE TO SEE YOU AGAIN SOON.

10/10 Excellent

Meishunna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful experience
Stayed 1 night in Jan 2024
Response from FD on Feb 1, 2024
Thankyou : )

2/10 Terrible

Jocibel

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Smell cigarettes inside the room even it's non-smoking room. The bathroom is so slippery so untidy. Housekeeping needs improvement
Stayed 1 night in Dec 2023

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the customer service interaction and how quiet it was/
Stayed 4 nights in Dec 2023
Response from FD on Dec 26, 2023
Thankyou :)

8/10 Good

Kelvin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from FD on Feb 1, 2024
Thankyou : )

10/10 Excellent

Thomas L

Stayed 1 night in Dec 2023
Response from FD on Dec 22, 2023
thankyou :)

8/10 Good

Kelvin

Traveled with partner
Liked: Amenities, property conditions & facilities
I like the fact that it was nice and quite.
Stayed 1 night in Dec 2023
Response from FD on Dec 17, 2023
Thankyou :)

10/10 Excellent

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from FD on Dec 15, 2023
Thankyou :)

6/10 Okay

Theresa

Stayed 1 night in Dec 2023

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Response from FDM on Mar 9, 2024
THANK YOU FOR THE REVIEW! WE HOPE TO SEE YOU AGAIN SOON.

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2023
Response from FD on Dec 15, 2023
Thankyou :)

2/10 Terrible

Alison

Disliked: Cleanliness, property conditions & facilities
I left within 30 min of checking in -- terrible experience.
Stayed 1 night in Dec 2023

10/10 Excellent

Rand

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from FD on Dec 15, 2023
Thankyou :)

8/10 Good

Jerry

Solo traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Safe and quiet
Stayed 4 nights in Nov 2023
Response from FDM on Dec 4, 2023
THANK YOU FOR THE REVIEW. WE HOPE TO SEE YOU AGAIN SOON.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 1 night in Nov 2023
Response from FDM on Dec 4, 2023
THANK YOU FOR THE REVIEW. WE HOPE TO SEE YOU AGAIN SOON.

8/10 Good

Brenda L

Liked: Cleanliness, staff & service, property conditions & facilities
The toilet kept running,latch on door was broken. Other than that the place ok
Stayed 3 nights in Nov 2023
Response from FDM on Dec 4, 2023
THANK YOU FOR THE REVIEW. WE HOPE TO SEE YOU AGAIN SOON.

10/10 Excellent

Janet

Business traveler
Liked: Staff & service, room comfort
We’d stay here again
The sink was clogged and would not drain. There was a musty smell in the carpet/ and down hallway. We were only here for one night and for the price it was really ok.It was in a great location and close to restaurants.
Stayed 1 night in Nov 2023
Response from FD on Nov 14, 2023
Thankyou :)

6/10 Okay

Sergio

Business traveler
Breakfast very , very, limited!
Stayed 1 night in Oct 2023
Response from FDM on Nov 8, 2023
We graciously provide our guest a continental breakfast. Thank you for staying we us. We hope to see you again soon.

8/10 Good

Marie

Liked: Staff & service, property conditions & facilities
Wonderful
Stayed 1 night in Nov 2023
Response from FD on Nov 14, 2023
Thankyou :)

10/10 Excellent

Tamika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here, it’s wonderful
Stayed 1 night in Nov 2023
Response from FD on Nov 6, 2023
Thankyou :)

10/10 Excellent

Patricia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was everything the ad said.
Stayed 1 night in Oct 2023
Response from FDM on Nov 1, 2023
THANK YOU FOR YOUR REVIEW. HOPE TO SEE YOU AGAIN SOON.

2/10 Terrible

Bridgette

Stayed 1 night in Oct 2023
Response from FDM on Dec 4, 2023
THANK YOU FOR THE REVIEW. WE HOPE TO SEE YOU AGAIN SOON.

10/10 Excellent

Tamika

Liked: Cleanliness, staff & service, property conditions & facilities
Fridge, freezer and microwave. Ac was great. Very quiet area. Within mins of shopping and dining. Rooms are updated. Certainly worth the price. It’s really good for extended stay.
Stayed 5 nights in Oct 2023
Response from FD on Oct 27, 2023
Thankyou :)

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from FD on Oct 23, 2023
Thankyou :)

2/10 Terrible

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Disliked: Room comfort
Second floor has roaches
Stayed 3 nights in Oct 2023
Response from FDM on Nov 1, 2023
THANK YOU FOR BRINGING THIS PROBLEM TO OUR ATTENTION, I CALLED OUR PEST CONTROL PROVIDER AND THEY HAVE CAME OUT AND HAVE TAKEN CARE OF THE SITUATION.

6/10 Okay

Raye

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from FD on Oct 23, 2023
Thankyou :)

10/10 Excellent

Anthony

Stayed 4 nights in Sep 2023
Response from FD on Oct 27, 2023
Thankyou :)

8/10 Good

Gwen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility inside and outside is neat and clean and the staff is fantastic. This is a standard hotel with basic furnishings but if you need a quiet place to sleep at a reasonable price this is it. The staff were all polite, patient, professional and friendly and addressed all of our requests promptly. The only reason I didnt give my stay a higher rating is our TV didnt work the first night and after two very nice staff members came to fix it the remote still didnt work so i used my tablet to watch TV for our entire stay. And i would suggest for a more professional look that the owners invest in cord covers for the TV and internet cords because the cords are just hanging in plain sight and one of the electrical outlets came all the out of the wall which is a safety hazard. I was in room 113 and yes I would stay here again
Stayed 2 nights in Sep 2023
Response from FD on Oct 23, 2023
Sorry,We will take care about that and thanks for your suggestion.

6/10 Okay

Willie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023
Response from FD on Sep 25, 2023
Thankyou :)

10/10 Excellent

Marco

Liked: Staff & service, property conditions & facilities
Very well quite
Stayed 1 night in Sep 2023
Response from FD on Sep 21, 2023
Thank you for your review. It means a lot to us.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great front desk guy and great accommodations
Stayed 2 nights in Sep 2023
Response from Hotel management on Sep 12, 2023
Thank you for the review. We hope to see you again soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Hotel management on Sep 12, 2023
Thank you for the review. We hope to see you again soon.

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 5 nights in Sep 2023
Response from Hotel management on Sep 11, 2023
Thank you for the review. Hope to see you again soon.

4/10 Poor

Torri

Stayed 1 night in Sep 2023
Response from Hotel management on Sep 12, 2023
Thank you for the review. We hope to see you again soon.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Good and quite place
Stayed 1 night in Aug 2023
Response from FD on Aug 13, 2023
Thankyou :)

2/10 Terrible

Marilyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from FDM on Aug 16, 2023
THANK YOU FOR YOUR REVIEW. WE HOPE YOU GIVE US ANOTHER CHANCE TO MAKE IT BETTER.

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities
To start the door was open to my room when I went to walk in with my luggage…. That’s the start to this experience and I’ll leave the rest alone.
Stayed 1 night in Aug 2023
Response from FDM on Aug 11, 2023
We appreciate the feed back, and addressing the complaint.

8/10 Good

Jesse, 38305

Stayed 1 night in Aug 2023
Response from Hotel management on Sep 12, 2023
Thank you for the review. We hope to see you again soon.