All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 598 out of 1000 reviews" "
10 - Excellent
598
Rating 8 - Good. 253 out of 1000 reviews" "
8 - Good
253
Rating 6 - Okay. 94 out of 1000 reviews" "
6 - Okay
94
Rating 4 - Poor. 24 out of 1000 reviews" "
4 - Poor
24
Rating 2 - Terrible. 31 out of 1000 reviews" "
2 - Terrible
31
9.2/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
8/10 Good
Raymond, San Jose
Apr 17, 2024
Liked: Cleanliness, staff & service, amenities
My stay was great except that my AC unit was broken and "always on". When they "fixed it" then it was broken and "always off".
But they did move me to another room without any fuss and the staff was very friendly.
Raymond
Stayed 3 nights in Apr 2024
Response from Baldemar GM on Apr 18, 2024
I am sorry we did not meet your expectations. I hope you give us another opportunity to "Wow" you.
Thank you for your feedback. We're glad to be here for you, and we're happy to know that you enjoyed your guest experience. We'll look forward to your return!
Everything was great except some guest were really loud all night long so sleep was interrupted.
Katrina
Stayed 1 night in Mar 2024
Response from Baldemar GM on Mar 29, 2024
Thank you for taking the time and giving us a great review. I am sorry for the noise issue you encountered at our hotel. I hope you give us another opportunity to "Wow" you.
6/10 Okay
Liliana
Mar 27, 2024
Liked: Staff & service
Liliana
Stayed 1 night in Mar 2024
Response from Baldemar GM on Mar 29, 2024
Thank you for staying with us, we appreciate your business.
The room was clean and comfortable, the staff super nice, and in a very good location.
Liz
Stayed 1 night in Mar 2024
Response from Baldemar GM on Mar 25, 2024
We strive to make every stay the best they will ever have from the cleanliness of the rooms to the friendliness of the staff. We are just delighted to hear that you enjoyed your stay. Thank you.
The staff, cleanliness were outstanding. Our room and the bed were excellent. The breakfasts we had were very nice. We especially liked the fact that the breakfasts varied in content so not to be just the same old thing every day. We definitely will stay here again.
Ray
Stayed 3 nights in Feb 2024
Response from Baldemar GM on Mar 18, 2024
Thank you for the review, we strive to give our guests the best experience at our hotel.
We were happy to hear that you enjoyed your stay. We strive to make everyone’s stay the best they will ever have from the cleanliness of the rooms to the friendliness of the staff. Hope to see you again soon.
Nice clean comfortable rooms . Enjoyed my stay . Good breakfast .Will stay again .
Gurdish
Stayed 1 night in Feb 2024
Response from Baldemar GM on Feb 20, 2024
Thank you so much for your review of our property. We are so glad you enjoyed your stay with us. We hope your stay with us prompts you to come and see us once again.
Property was well maintained and lighted at night.
The only other thing is that the property is close to a major highway, a little noice , but overall it’s a good place.
jose c
Stayed 2 nights in Feb 2024
Response from Baldemar GM on Feb 20, 2024
Thank you for the great review. I would like to let you know that our staff was just thrilled to hear that you gave us such a great review. Hope to see you again soon.
The stay and staff were beyond expectations.
The only negative was other guest just slamming doors mostly at night, its understandable entering and leaving the room but we all have considerable of others.
Antonio
Stayed 5 nights in Jan 2024
Response from Baldemar GM on Feb 5, 2024
It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one
10/10 Excellent
Jorge
Traveled with family and small children, Traveled with family
It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
8/10 Good
Miguel
Jan 11, 2024
Miguel
Stayed 1 night in Jan 2024
Response from Baldemar GM on Feb 5, 2024
Thank you for staying with us, we appreciate your business.
Thank you so much for taking the time to give us your positive feedback on our property. We are always striving to improve our property and genuine feedback is the best way for us to do that. We hope that you will visit us again the next time you are in the area
I paid extra to get 2 king size beds but instead I got a king and Queen bed. I tried to get another room but they were sold out. I asked why did they give me the wrong room and the front desk said they didn't know there was a king and Queen bed. They told me I couldn't get an adjustment because I booked with a third party. I had to wait until Monday to talk to manager because the manager was off. So too bad for me.
Adriana
Stayed 1 night in Dec 2023
Response from Baldemar GM on Dec 19, 2023
I apologize for the inconvenience, I hope you give us another opportunity to "Wow"' you.
8/10 Good
Jesus
Traveled with family
Dec 12, 2023
Liked: Cleanliness, staff & service, room comfort
Comfortably
Great location. Buffet very limited
Jesus
Stayed 1 night in Dec 2023
Response from Baldemar GM on Dec 18, 2023
Thank you for staying at our hotel, we hope to see you again on your next trip to the RGV.
10/10 Excellent
Dennis
Business traveler
Dec 11, 2023
Liked: Cleanliness, staff & service, amenities
Dennis
Stayed 1 night in Dec 2023
Response from Baldemar GM on Dec 18, 2023
Thank you for staying with us, we appreciate your business.
Asked clerk to be placed on 3 rd floor due hotel usually has kids . Was placed on second floor and then a school group of basketball players evidently was above us. Slept very little two nights. Have stayed here several times a year. Very doubtful we will be back
Robert
Stayed 2 nights in Dec 2023
Response from Baldemar GM on Dec 18, 2023
Thank you for staying at our hotel. We hope you give us another opportunity to "Wow" you on your next trip to the Rio Grande Valley.
Thank you for your recent stay with us. We are so pleased that we could deliver a great experience. We look forward to welcoming you back the next time you are in the Rio Grande Valley
Thank you so much for taking the time to give us your positive feedback on our property. We are always striving to improve our property and genuine feedback is the best way for us to do that. We hope that you will visit us again the next time you are in the area
Thank you for your recent stay with us. We are so pleased that we could deliver a great experience. We look forward to welcoming you back the next time you are in the Rio Grande Valley.
Thank you for your recent stay with us. We are so pleased that we could deliver a great experience. We look forward to welcoming you back the next time you are in the Rio Grande Valley
The employees are amazing and they treat you with great service. Definitely my choice to stay.
Botcha
Stayed 1 night in Nov 2023
Response from Baldemar GM on Nov 28, 2023
Thank you for your recent stay with us. We are so pleased that we could deliver a great experience. We look forward to welcoming you back the next time you are in the Rio Grande Valley.
Wonderful hotel with all the facilities you would need. Friendly staff and good breakfast!! Would definitely recommend it.
Smitha
Stayed 2 nights in Nov 2023
Response from Baldemar GM on Nov 27, 2023
Thank you for your recent stay with us. We are so pleased that we could deliver a great experience. We look forward to welcoming you back the next time you are in the Rio Grande Valley.
6/10 Okay
GRISELDA
Nov 17, 2023
GRISELDA
Stayed 1 night in Nov 2023
Response from Baldemar GM on Nov 20, 2023
Thank you for staying with us, we appreciate your business.
10/10 Excellent
MARIO
Nov 15, 2023
MARIO
Stayed 1 night in Nov 2023
Response from Baldemar GM on Dec 5, 2023
Thanks for being our guest. We hope to see you again soon.