Outdoor pool, sun loungers
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Reviews of Alba Hotel Meru

4 out of 5
Alba Hotel Meru
Milimani Road, Meru

Reviews

9.2

Wonderful

Rating 10 - Excellent. 14 out of 23 reviews" "
Rating 8 - Good. 7 out of 23 reviews" "
Rating 6 - Okay. 2 out of 23 reviews" "
Rating 4 - Poor. 0 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Rose on Jul 7, 2023
Thank you Jeanne for visiting us. We cant wait to see you again

10/10 Excellent

Hassan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Rose on Jul 7, 2023
Hi Hassan, Thank you for taking time to rate us. We sincerely appreciate

8/10 Good

Tore

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Rose on Jul 7, 2023
Thank you for rating us Tore. We look forward to hosting you again

10/10 Excellent

Tonderai

Traveled with group
Liked: Cleanliness, staff & service, amenities
Short stay in Meru and had a comfortable stay at the Alba Hotel
Stayed 2 nights in Apr 2022
Response from Rose on Jul 7, 2023
Great to hear from you Tonderai. We cant wait to host you again

8/10 Good

Esther

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable. Friendly staff
Stayed 1 night in Apr 2022
Response from Rose on Jul 7, 2023
Thank you Esther for taking your time to review us. We are happy you enjoyed our space. We hope to see you again soon

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Meru
Best hotel in Meru. Very good service.
Stayed 1 night in Nov 2021
Response from Rose on Jul 7, 2023
Much appreciation for the positive review. We look forward to seeing you again soon

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is very well presented, the bar area is very nice and has TV for sport, restaurant is very clean and light, I ate in the bar area from the restaurant menu - (pork chops) absolutely superb Its the first time I have stayed there and for me I would highly recommend, even the ben was warmed with a hot water bottle Well done to the team at Alba
Stayed 1 night in Sep 2021
Response from Rose on Jul 7, 2023
Thank you Stephen for the kind review. It was a pleasure hosting you and excited you enjoyed our service. We cant wait to see you again soon

10/10 Excellent

Catherine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel, great food, great staff! Would recommend this Hotel to anyone!
Stayed 1 night in Jul 2021
Response from Rose on Jul 7, 2023
Thank you for the feedback

10/10 Excellent

ERNEST

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Very beautiful, very clean and service is great. Highly recommend this hotel
Stayed 1 night in Jul 2020
Response from Denis on Jul 21, 2020
Dear Ernest, Many thanks for the great commendation, it was a pleasure hosting you and looking forward to your next visit. Stay well, safe, healthy and pass our regards to your loved ones. Kind regards,

10/10 Excellent

Hassim, Colombo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Homely and very calm relaxing. Staffs are very friendly.
Stayed 4 nights in Feb 2020
Response from Denis on Feb 22, 2020
Dear Hassim, Greetings from The Alba Hotels Meru and many thanks for the 5 Star rating of our services. It was a pleasure hosting you and looking forward to seeing you again in the near future. Wishing you all the best in your work, business and personal life. Kind regards,

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alba Meru
Above expectation - only downside was no a/c. Otherwise perfectly acceptable.
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Aug 2018

10/10 Excellent

Tolu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2018

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

Terry, South Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Meru
Food was great! Room service was quick and tasty! Room was new and very clean! Hot water bottle delivered right before bed time! I would stay here again! I saw where they are building one in Nairobi and I will stay there!

10/10 Excellent

Joanna, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel
The staff were really helpful, the food was excellent and the room very comfortable.
Thank you guest for your kind review. We are delighted you enjoyed our service . We look forward to hosting you again at Alba.

8/10 Good

John, Nairobi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
We have stayed before and the hotel is excellent.
Response from Rose on Mar 7, 2015
Thank you John for your kind response. We look forward to hosting you again at Alba Hotel meru

8/10 Good

Lloyd, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We missed our first night there due to mechanical breakdown. But when we finally got there we found the hotel to be very nice. The restaurant offered very good food and a nice selection on the menu. Internet and TV both worked. The only problem we had was that when we got there, they required a PIN number to use a credit card (a problem we found everywhere in Africa). So, we took advantage of their wifi in their lobby and made an online reservation. Which was immediately accepted. We stayed there overnight before venturing on to Meru National Park. We probably could have driven on to Meru that day but my girlfriend was feeling sick so I insisted that we stay there so she could rest. It turned out to be a very good choice. I would definitely recommend this hotel to anyone looking for an hotel in the Meru area.
Response from Rose on Mar 6, 2015
Thank you for taking time to write a review about your stay at Alba Hotel. We are glad we met your need. Look forward to hosting you again at Alba Hotel Meru

10/10 Excellent

Tore

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Verified traveler

Traveled with family and small children
Einen Tag kein Wasser und das bei der Wärme, das Hotel ist uns dann nach Nachfrage preislich entgegen gekommen. Preisleistung stimmt nicht
Stayed 5 nights in Apr 2019

10/10 Excellent

WONMYUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
완전 좋은 메루 호텔
굉장히 편안한 침대와 전망좋은 개인 테라스, 친절했던 직원분들 모두 기억에 남습니다.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort