Mickūnai Vacations from $400

I had a great stay, and the standard of the service is excellent.

Interetsing property in a great location central to everything you would want to visit in the Old Town and surrounded by great restaurants

This property was convenient in terms of walking distance to all attractions in old town Vilnius. Not exactly sure why this is considered a 5 Star hotel thought. I guess some people would view the dated decor as part of the charm, but it felt dingy in my opinion. Plus, this was my feeling on the hotel after coming from the Grand Kempinski in Riga, which was complete luxury with stellar attention to detail. I did not find this at the Narutis. While most of the staff were nice at the Narutis, we did encounter a sort of rude staff member at breakfast. Also, the breakfast menu was unimpressive and cold to boot. Granted it was complimentary, however, we've had much better. We ate at the hotel restaurant one evening for dinner. The meal was good. Very limited menu options though. They also had the same menu options for room service, which seemed odd to me. Also, strange was the fact that there was one staff member in the restaurant who did everything. He was the bartender, server, bus boy, etc. We joked that he probably was in the kitchen cooking the meals too. All in all, the stay was OK. 5 Stars?? Absolutely not.

The rooms are will kept and nicely decorated and the front desk and breakfast staff where excellent. The AC was not working in my room when I was there so I had to move rooms as the temperature would not get below 27°C in the room. The next room and another room I looked at also had the same problem, so they provided me a fan, but it’s clear that they do not have a working AC system at this hotel, so bear that in mind when booking in the summer of 2024.

Didn't like the check-in. Took ages to check in. The only hotel we stopped at on our explore holiday that wanted credit card and passport details. We had booked an additional night at same hotel after our organised group tour. I was told we could have same room, but we were then locked out on second day. We were given a new code after we paid tax, this could have all been sorted on original check-in. Our room wasn't cleaned or towels refreshed. Entering code into room door was tricky as the lights were on motion sensors in the halls and the light went out before the code could be entered. Breakfast was very good.