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Reviews of Fairbridge Inn & Suites, Miles City

2 out of 5
Fairbridge Inn & Suites, Miles City
3111 Steel St, Miles City, MT

Reviews

8.8

Excellent

Rating 10 - Excellent. 547 out of 1005 reviews" "
Rating 8 - Good. 323 out of 1005 reviews" "
Rating 6 - Okay. 78 out of 1005 reviews" "
Rating 4 - Poor. 34 out of 1005 reviews" "
Rating 2 - Terrible. 23 out of 1005 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Wendell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, great breakfast
Stayed 1 night in Apr 2024

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff person working in the morning was crabby and rude.
Stayed 1 night in Apr 2024

8/10 Good

Jeffre S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good bed, quiet and got a bed that you could actually get some rest in. Coffee maker didn’t work and not enough coffee in the room, but ran down to the lobby and got coffee. Problem solved.
Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy to interstate & restaurants. Coffee maker didn’t work properly in room. Breakfast was great.
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean room with good water pressure. It's quiet, safe neighborhood, easy parking. Convenient to shopping and fast foods/restaurant. Good hot breakfast with scramble eggs, bacon, sausage, oatmeal, biscuits and gravy. Cold cereal, bagels, cinnamon rolls, fresh fruits. Coffee, milk, juice and hot cocoa. Friendly staffs. No elevator though but the stairs is wide. Will stay again if we come to Miles City.
Stayed 1 night in Apr 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at an affordable price. Repeat visitor and would stay there again.
Stayed 2 nights in Feb 2024

6/10 Okay

Ron

I would find a different place to stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Ron

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Scott

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable lodging, reasonably priced with a great breakfast.

10/10 Excellent

Scott

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and comfortable accomodations. Breakfast is satisfying as well.
Stayed 1 night in Apr 2024

10/10 Excellent

Catherine

Traveled with family
Liked: Property conditions & facilities
Facilities, cleanliness, breakfast. Did not like one unfriendly staff person at main desk on April 15 in the morning.
Stayed 1 night in Apr 2024
Response from management on Apr 20, 2024
Thank you for taking the time to write a review. We apologize for the experience with the front desk that morning, but we are glad you were overall pleased.

10/10 Excellent

joanne

Traveled with family
Liked: Cleanliness, staff & service
Receptionist told us good place to eat. Very friendly
Stayed 1 night in Apr 2024
Response from management on Apr 20, 2024
Thank you for the review!

10/10 Excellent

Kari

Stayed 1 night in Apr 2024
Response from management on Apr 20, 2024
Thank you so much for taking the time to leave a review! Safe travels.

8/10 Good

Joel

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from management on Apr 20, 2024
Thank you for the review!

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from management on Apr 20, 2024
Hope to see you again sometime! thank you for the review!

10/10 Excellent

Laura, Phoenix

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed is super comfortable and the staff is very nice.
Stayed 2 nights in Apr 2024
Response from management on Apr 20, 2024
Thanks for taking the time to leave a review! Safe travels!

10/10 Excellent

joe

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was all good
Stayed 1 night in Apr 2024
Response from Fairbridge Inn & Suites on Apr 6, 2024
Thank you for staying with us and also for leaving a review! Have a good day.

10/10 Excellent

Dino, Clearfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel
Stayed 1 night in Apr 2024
Response from Fairbridge Inn & Suites on Apr 6, 2024
Thank you for your time and for leaving us a review. Have a good day!

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities
Run down.
Stayed 1 night in Mar 2024
Response from management on Mar 30, 2024
thank you for the review!

10/10 Excellent

Maryann

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient place to stay!
Stayed 1 night in Mar 2024
Response from management on Mar 30, 2024
Thank you for your review

8/10 Good

Linda

Breakfast was not very good
Stayed 1 night in Mar 2024
Response from management on Mar 30, 2024
We are sorry to hear your breakfast experience was not excellent. Thank you for your review

10/10 Excellent

Jolene

Stayed 1 night in Mar 2024
Response from management on Apr 20, 2024
Thank you so much for your review! Safe travels

6/10 Okay

Joseph, Glen Ellyn

Stayed 1 night in Mar 2024
Response from management on Mar 30, 2024
Thanks for your review.

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the stay
Stayed 1 night in Mar 2024
Response from management on Mar 30, 2024
Thank you so much for your review!

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious, actually a mini-suite. Everything is in excellent shape. This is an incredible value. One quibble: the artwork in the room isn’t to my taste.
Stayed 1 night in Mar 2024
Response from Management on Apr 5, 2024
Thank you so much for the glowing review!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Fairbridge Inn & Suites on Apr 6, 2024
Thank you for the review!

10/10 Excellent

DEBORAH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with our stay. Check-in was smooth, room met our needs, breakfast offered many choices. We would stay there again. The only thing we would do different is ask not to stay at the end of the building closest to the interstate. It wasn't as quiet as we would have liked.
Stayed 1 night in Feb 2024
Response from Fairbridge Inn & Suites on Apr 6, 2024
Thank you for staying with us. Also thank you for taking the time to leave us a review. We do hope to see you again on your next adventure. Safe travels!

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and updated and comfy. Lots of amenities and breakfast was great!! Friendly front desk staff. I would definitely stay here again!
Stayed 1 night in Feb 2024
Response from Fairbridge Inn & Suites on Apr 6, 2024
Thank you for your review. We hope you have a good day and look forward to seeing you again. Safe travels!

8/10 Good

Lynne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A “hot” breakfast. This is not included in many “breakfast included” hotels anymore. Just off I-94 so easy to find.
Stayed 1 night in Feb 2024
Response from Fairbridge Inn & Suites on Apr 6, 2024
Thank you for your review!

10/10 Excellent

Cheryl, Red Wing

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked through Expedia, and at time of check in, the desk clerk changed up our room assignment due to a special request that I asked for. We were very appreciative!
Stayed 1 night in Feb 2024
Response from Fairbridge Inn & Suites on Apr 6, 2024
Thank you for the review. We are pleased we were able to accommodate you. Have a good day!

8/10 Good

Erica

Traveled with partner
Liked: Staff & service, amenities
Staff was very friendly and breakdast was good. Room was clean but pretty outdated so it felt kind of dirty and smelled like it used to be a smoking room. Bed was comfortable.
Stayed 1 night in Feb 2024
Response from Fairbridge Inn & Suites on Apr 6, 2024
Thank you for your review. We will work on addressing this issue. We hope you have a great day and safe travels

10/10 Excellent

Ron

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Most comfortable king size bed. Soft towels for after your shower. Wonderful hot breakfast; eggs, sausage, French toast, bacon, hash browns, biscuits and gravy. Not to mention the toast cinnamon bun sect. Well worth our stop.
Stayed 1 night in Feb 2024
Response from Fairbridge Inn & Suites on Apr 6, 2024
Thank you for your review. Also thank you for giving our breakfast a try. We hope to see you on your next trip this way. Safe travels!

8/10 Good

RAMON

Stayed 6 nights in Feb 2024
Response from management on Mar 30, 2024
Thank you for your review.

10/10 Excellent

Melissa, Ontonagon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find, provides a good breakfast and the staff is pleasant. The fitness room is minimal if that is important to you.
Stayed 1 night in Feb 2024
Response from Fairbridge Inn & Suites on Apr 6, 2024
Thank you for your review. We have been trying to update and bring more variety to our fitness room lately. We hope you have a great day.

10/10 Excellent

Nicole

Traveled with partner, Traveled with pets
Liked: Staff & service, property conditions & facilities
It was comfortable and quiet
Stayed 1 night in Feb 2024
Response from Fairbridge Inn & Suites on Apr 6, 2024
Thank you for your review. We hope you have a good day.

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
One of the cleanest hotels I have stayed at with the staff being super friendly and a good hot breakfast!
Stayed 1 night in Feb 2024
Response from Fairbridge Inn & Suites on Apr 6, 2024
Thank you for your review. We are glad you had a good stay!

8/10 Good

Shannon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised by the quality of the hotel for the price. Very clean and the staff was friendly and helpful. The carpet in the rooms may be bright green, but it's soft and clean. Breakfast was excellent! Home cooked and hearty with bacon, eggs, biscuits and gravy, sausage, cinnamon rolls, French toast, and decent coffee. The pool and hot tub were out of service, but as we only stayed the night and left right away in the morning, it wasn't relevant to us. It was a great place to stay and would definitely stay again!
Stayed 1 night in Feb 2024
Response from Fairbridge Inn & Suites on Apr 6, 2024
Thank you for your review. We appreciate you took the time to do this. We are pleased to hear you enjoyed your stay and our breakfast. We do hope to see you again next time. Safe travels!

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location and room.
Stayed 1 night in Feb 2024
Response from Fairbridge Inn & Suites on Apr 6, 2024
Thank you for your review. Have a great day!

8/10 Good

Paul, Alamosa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pricing of the property was very competitive for the area. An older hotel but maintained very well.
Stayed 3 nights in Jan 2024

10/10 Excellent

Joseph, Monteagle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Breanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Grace

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

Erica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had little complication when checking-in but problem was resolved by staff efficiently. Room was quiet and had a nice and quiet backyard view. Could see the beautiful sun rise. I admire the wide and comfortable staircase located in the front which led us to the room on the second floor. Thanks to the staff who impressed us with their friendly smiles all along.
Stayed 1 night in Jan 2024

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The receptionist was not very friendly or helpful. She was efficient, though. Hotel was basic. Old but clean.
Stayed 1 night in Jan 2024

10/10 Excellent

jason

Stayed 1 night in Jan 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older but very spacious rooms with fridge and microwaves. Quiet and the staff was excellent.
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024