Ratings based on 154 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Jan 5, 2015
Pros: Everything
Cons: The only thing I would say is the bar closed to early
Location: Location was Ideal as we were visiting relative that live nearby
The room was vey clean , and the staff where helpful ,the food was well worth the money
4 out of 5
Recommended
for Everyone
by A verified travelerfrom torquay

Country chill after hectic crimbo

Posted Jan 4, 2015
Pros: Food and staff
Cons: Outside lighting could be dimmed at night
Location: Right out n the country , everything is at an extra cost such swimming pool and facilities , weather has to be good to enjoy the outdoors .
Lovely hotel in the country had high expectations and was so disappointed that a light shone into the room from outside all night keeping us awake . Other than that the room was nicely decorated and warm and cosy . FAB food very tasty and restaurant staff bend over backwards to please you .
5 out of 5
Recommended
for Everyone
by A verified travelerfrom cheshire

Well located for local beauty spots

Posted Jan 4, 2015
Pros: Location and staff
Cons: Blind in bathroom
Location: Walking, surfing, exploring local beauty spots such as Clovelly, Appledore, Saunton Sands, Croyde etc
Pleasant staff, friendly atmosphere, bar area in main hotel used-friendly 'pub' like atmosphere. Did not use swimming pool or other bar area do unable to comment on other facilities. Close enough to Clovelly, Appledore, Braunton and Saunton Sands as well as Croyde so we enjoyed walking and exploring the local beauty spots and then relaxing of an evening back in the studio room.
3 out of 5
by A verified travelerfrom Kent

Staying

Posted Dec 16, 2014
Pros: Location Clean
Cons: The Bed
Ok, The room itself I could not fault, however the bed was very uncomfortable, to the point of me having to get out of the bed and sleeping on the sofa for a few hours. The staff I felt were to over friendly, to the point of being false. This was not the staff at reception, or in the breakfast room. Its when I would walk pass them, they would have a massive grin on them, as though I was fond relative or a long standing friend. Please do not get me wrong- I am no Victor Meldew, but having 'been round the block in life' I think I can tell if the above was the case. I stayed there for two nights and only availed myself to a breakfast for the first morning, as it was not that good at all.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hampshire

Good for a Short Break

Posted Oct 24, 2014
Pros: The hotel, restaurant and bar staff, without exception, were amongst the most friendly and helpful that we have ever experienced in any hotel.
My wife and I stayed in a Club Suite within the main (thatched) building which was very convenient given the size and hilliness of the resort site. We found the accomodation good and the restaurant/bar were very reasonably priced and we had no moans about the food at breakfst or dinner. Most other guests were members of the Diamond Resort club. Being non-members we would have had to pay for use of the spa and pool facilities so be aware of that. One tip, don't tell the club members how much you paid for your room via Expedia - it can put a damper on the conversation!
Comment from Hotel Management
Nov 11, 2014 by Diamond, Hotel Management
Thank you for your kind comments, we are glad you had an enjoyable time with us. We are glad to read that you enjoyed the onsite bar and restaurant, we will be sure to pass on your comments to our food and beverage team. It is great for us to read that our staff were friendly and provided you with a great service. We hope you will visit us again soon. Bektas Ketenci Resort manager
5 out of 5
Recommended
for Personal Event
by Johnfrom Sussex

Posted Oct 23, 2014 on Hotels.com
The Dining room and bar staff were both friendly and very helpful, good to find a hotel with real ale. Unfortunate in this modern time that the hotel wanted to charge, what I thought was,a high rate for wi-fi.Would be happy to return.
Comment from Hotel Management
Nov 5, 2014 by Diamond, Hotel Management
Thank you for your lovely comments, our food and beverage manager will be thrilled with your comments. We are sorry you were disappointed with the WIFI charges, your comments on this have been noted. We hope you will come back again soon! Bektas Ketenci Resort manager
4 out of 5
Recommended
for Couples
by Satisfiedfrom Dawlish

Great country getaway

Posted Oct 18, 2014 on Hotels.com
Hotel was lovely, clean and our club room suite was in fact a compact, comfy and well stocked apartment. Thoroughly enjoyed our stay. Food in the restaurant was obviously home cooked and very good. The only negative about the weekend was no mobile phone coverage, and chargeable wifi (which was known beforehand). Would stay there again.
Comment from Hotel Management
Nov 5, 2014 by Diamond, Hotel Management
We are glad your accommodation was to your liking and included everything you needed to have the best stay with us! We are sorry you were disappointed with the WIFI charges, this is something we are always looking to improve so we will be sure to pass on your comments. We hope to see you again soon! Bektas Ketenci Resort manager
5 out of 5
Recommended
by Katiefrom South Wales

Pleasantly Surprised

Posted Oct 13, 2014 on Hotels.com
For £50 for the night I wasn't expecting a lot however our stay was amazing. Beautiful surroundings, immaculate apartment with our own parking space. We had a gorgeous meal in the on site restaurant and the staff were very helpful.
Comment from Hotel Management
Oct 22, 2014 by Diamond, Hotel Management
Thank you for your lovely comments, we are glad your apartment was to your liking. We will be sure to pass on your kind words to our food and beverage team who we are sure will be happy to read of your comments. We hope you visit us again! Bektas Ketenci Resort manager
5 out of 5
Recommended
for Couples
by JJfrom Devon

Posted Oct 7, 2014 on Hotels.com
1st class would stay there again
Comment from Hotel Management
Oct 21, 2014 by Diamond, Hotel Management
Thank you for your lovely comments, we hope to welcome you back soon! Bektas Ketenci Resort manager
4 out of 5
Recommended
by paulfrom forest of deanm

good location and good accommodation

Posted Oct 7, 2014 on Hotels.com
very acceptable and would stay again, thought charging extra for the gym/pool was a bit mean though.
Comment from Hotel Management
Oct 21, 2014 by Diamond, Hotel Management
Thank you for your lovely comments, we are glad you enjoyed your stay. We are sorry you were disappointed with the charges, we are always reviewing this so we will take on board your comments. We hope you come back and stay in the future. Bektas Ketenci Resort manager