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Reviews of Radisson Hotel St. Paul Downtown

2.5 out of 5
Radisson Hotel St. Paul Downtown
161 Saint Anthony Avenue, St. Paul, MN

Reviews

8.6

Excellent

Rating 10 - Excellent. 527 out of 1002 reviews" "
Rating 8 - Good. 315 out of 1002 reviews" "
Rating 6 - Okay. 75 out of 1002 reviews" "
Rating 4 - Poor. 49 out of 1002 reviews" "
Rating 2 - Terrible. 36 out of 1002 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

amber

Liked: Cleanliness, staff & service
Excellent customer service from staff. They had a free shuttle to the venue for the event we were attending. Clean property and free parking!
Stayed 1 night in May 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Prakash

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Mafe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 2 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to local area.
Stayed 1 night in Apr 2024

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, the shuttle to and from the concert at the Xcel was an added bonus
Stayed 1 night in Apr 2024

2/10 Terrible

Elizabeth, West Fargo

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
We were in the area for a concert. We appreciated that there was a concert shuttle there and back, and our room was spacious and clean. The hotel itself was a bit older, but again, no big deal. However, when we returned from the concert, a mouse ran across our hotel room floor and took up lodging behind the television. Our room was on the fourth floor, but next to the trash room, so maybe that's why there were rodents. Needless to say, we let the front desk know and we checked out. They were horrified and somewhat apologetic, but didn't offer us any alternate accommodation, so we left for a four hour drive back home late at night.
Stayed 1 night in Apr 2024

4/10 Poor

Victor

Business traveler, Traveled with family
Disliked: Cleanliness
AC didn’t work good. Coffee maker without filter basket and the water deposit with white mold
Stayed 1 night in Apr 2024

6/10 Okay

Kevin Donald

Liked: Staff & service
I requested a later checkout time due to a late flight home. I wanted to sleep in as I was expecting to be up all night. I also put out a “Do Not Disturb” sign. Yet, I was awakened by the housekeeping staff who obviously were not made aware of the late checkout time. I was also charged for daily parking even though I didn’t’ have a car. Better staff training is needed.
Stayed 4 nights in Apr 2024

10/10 Excellent

Carl

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Apr 2024

10/10 Excellent

Dave

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Breakfast gal was very friendly and helpful! Front desk person was nice and fast at check in! Only suggestion would be to provide shampoo and conditioner versus a shoe shine sponge!
Stayed 1 night in Apr 2024

10/10 Excellent

Brooke

Stayed 1 night in Mar 2024

8/10 Good

Cheryl

Stayed 2 nights in Mar 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Naseeba

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Clean, close to highways, good hotel food and bar.
Stayed 3 nights in Mar 2024

10/10 Excellent

Makayla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for a hockey game and the hotel provided a free shuttle to and from the arena! Super easy and convenient.
Stayed 2 nights in Jan 2024

8/10 Good

April

Stayed 2 nights in Mar 2024

6/10 Okay

Rachel

Business traveler
Disliked: Amenities
Every time the air exchanger turned on, it smelled like someone's overbearing cologne was coming through the vents. And there were no soaps provided in the bathroom. Location is convenient and felt safe, and check in/out was smooth.
Stayed 1 night in Feb 2024

8/10 Good

Melody

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great! Only complaint would be that the paint in the room was peeling and there was a 4 inch hole in the carpet in the room
Stayed 3 nights in Feb 2024

4/10 Poor

Steven

Stayed 2 nights in Feb 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was next to the elevator, and we didn't notice any noise from it. The only thing that annoyed us was house keeping early Sunday morning. We wanted to sleep in an extra hour or so, but the employees loud talking wouldn't allow that. I understand that they have a job to do, but at 8 am on a Sunday didn't go too well with the Mrs...
Stayed 1 night in Feb 2024

6/10 Okay

Jay

Traveled with family
Liked: Property conditions & facilities
Door and parking gate cards did not work and tv in fitness room did not work; otherwise all else was good
Stayed 2 nights in Feb 2024

6/10 Okay

Steven

Stayed 1 night in Feb 2024

10/10 Excellent

Craig

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such friendly staff from beginning to end. Also was happily surprised to find out there was a shuttle to a from the concert. Everything was great!
Stayed 1 night in Feb 2024

10/10 Excellent

Kody

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for Minnesota Wild game with shuttle to and from game.
Stayed 1 night in Feb 2024

10/10 Excellent

Ernest

Stayed 1 night in Feb 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. Everything seemed clean and the room comfortable. Did not have breakfast, but did eat dinner in the restaurant for the convenience, and it was OK. I'd choose to stay there again.
Stayed 2 nights in Feb 2024

8/10 Good

Tracy

Stayed 2 nights in Feb 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel but needs some remodeling
The hotel stay overall was pleasant. The property was well maintained and presentable. The only concern was the bathroom needed some remodeling. There were gaps in the ceiling near certain fixtures, more specifically in the shower, which was uncomfortable.
Stayed 1 night in Jan 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous experience
The price was good. Place was clean. ALL of the workers I came across were very friendly. Wonderful breakfast in the morning with a charming lady to greet us and grab beverages for us. Ive never had such good service at a free breakfast buffet.
Stayed 1 night in Jan 2024

4/10 Poor

Matt

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Poor Service
We wanted to eat at Peddlers but no staff showed up until after 3pm Saturday to open the restaurant. We also took the shuttle to the Excel Energy Center, we missed the first shuttle and it took over an hour for the driver to retun to pick up the rest of us
Stayed 1 night in Jan 2024

2/10 Terrible

mark

Wanted to but couldn’t
I could not go my sewer system froze up so I spent $575 getting that fixed not the way I wanted my weekend to go
Stayed 1 night in Jan 2024

8/10 Good

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

Ayrton

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Good breakfast, breakfast attendamt was very attentive and polite, I wish i had caught her name! Room was decent and had a beautiful view of Saint Pauls cathedral!!!
Stayed 2 nights in Jan 2024

6/10 Okay

Hannah, Mankato

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Judy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Megan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service
The hot tub was out of order unfortunately, but the kids did enjoy the pool which was not crowd at all. The shuttle was a little uncomfortable with the amount of people that were packed in to get to the Wild game. We would have gladly waited for an additional shuttle run. The staff were all excellent, very friendly and accommodating. The hotel was clean. Overall I would stay here again.
Stayed 1 night in Jan 2024

8/10 Good

Emily

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

SHAWN

Stayed 1 night in Jan 2024

4/10 Poor

Joy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

2/10 Terrible

Karissa

Disliked: Cleanliness, property conditions & facilities
Property didnt have posted that pool and amenities were closed
Stayed 1 night in Dec 2023

10/10 Excellent

Chuck

Stayed 1 night in Dec 2023

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Courtney

Stayed 1 night in Dec 2023