Terrace/patio

Reviews of Home2 Suites by Hilton Roseville Minneapolis

3 out of 5
Home2 Suites by Hilton Roseville Minneapolis
2020 Iona Lane West, Roseville, MN

Reviews

9.2

Wonderful

Rating 10 - Excellent. 400 out of 571 reviews" "
Rating 8 - Good. 120 out of 571 reviews" "
Rating 6 - Okay. 34 out of 571 reviews" "
Rating 4 - Poor. 11 out of 571 reviews" "
Rating 2 - Terrible. 6 out of 571 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Terri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 2 nights in May 2024

10/10 Excellent

Priscilla

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked about my stay that i thought was pretty cool and coinvent was the digital key and the app they use for their stay! You can share your digital key through email to whoever is staying with you or still request a physical copy up at front. The Digital key gives you access to your room, pool and coming from outside on the sides. Also you can check out right on the app as well, no need to stop and talk to anyone!
Stayed 1 night in Mar 2024
Response from Tammy on Apr 3, 2024
Digital key is a great feature. So glad you enjoyed it!Thanks for the great feedback.

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was above and beyond excellent. My room was clean, spacious and quiet. Continental breakfast offered. Parking is a lot and there were some interesting people, but otherwise no concern.
Stayed 1 night in Mar 2024
Response from Tammy on Mar 25, 2024
Thank you for a great review! I am so happy to hear that our team made your stay memorable and your room met all your expectations. We hope to see you again soon at the Home2 Suites Roseville.

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fryand kind!! Free breakfast was awesome. I am a repeat customer to this specific location. Would not hesitate to stay here again
Stayed 1 night in Mar 2024
Response from Tammy on Mar 25, 2024
We love having you hear and cannot wait to see you on your next visit. Thanks for taking the time to share your experience!

8/10 Good

Kimberly

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best concept for a hotel I have ever stayed at. The kitchenette and couch made the room fully functional and comfortable for my week-long stay and it did not cost any more than any other hotel in the area. The staff was very friendly and helpful. Although the room and property were generally very clean, the only rating that did not receive five stars was for cleanliness since the bathroom floors had not been swept/cleaned of hair from previous guests. Otherwise, I was happy with my stay and will stay again.
Stayed 5 nights in Mar 2024
Response from Tammy on Mar 22, 2024
Thank you for your feedback! It is very nice to hear that you enjoyed your room and our team. I am sorry to hear that your bathroom did not meet your expectations in cleanliness. I have reviewed your comments with our housekeeping team and we are working to improve our service and prevent a future occurrence. We do look forward to having you back next time you are in the area.

8/10 Good

Page

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very reliable place to stay
Stayed 2 nights in Mar 2024
Response from Tammy on Mar 18, 2024
Thank you! We are so happy to hear that you enjoyed your stay and cannot wait to see you again.

8/10 Good

Judi

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, pleasant, roomy, nice kitchen.
Stayed 1 night in Mar 2024
Response from Tammy on Mar 18, 2024
Thank you for your feedback. I'm so happy to hear that our rooms met your needs so well. We hope you return again soon!

10/10 Excellent

Adata

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It met my needs, hence it was ok
Stayed 8 nights in Mar 2024
Response from Tammy on Mar 11, 2024
Thank you for your feedback. We are pleased to hear that we met your expectations. We hope to see you again soon!

10/10 Excellent

Leah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very spacious and accommodating for our large family get-together. The staff were extremely friendly and helpful in getting our rooms set up to be next to each other and to hunt down some extra chairs for us. The exercise room is impressive with its cleanliness and high quality equipment. Breakfast was also delicious and the set-up for that area worked well to move the flow of people in a quiet and organized manner and also provided ample seating for guests to eat their breakfast in the commons. We will most definitely stay here again when we come back into town again.
Stayed 1 night in Mar 2024
Response from Tammy on Mar 4, 2024
Thank you for an amazing review. I am so pleased to hear that you found so many great things to enjoy while you were here. I will be sure to share your compliments with my team. We look forward to seeing you again next time you are in the area!

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the rooms! Will stay there again
Stayed 2 nights in Mar 2024
Response from Tammy on Mar 4, 2024
Thank you for a great review! We love having you here and cannot wait to see you again.

6/10 Okay

Nelson

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Emily on Feb 20, 2024
Thank you for taking the time to leave us a rating. We value all feedback from our guests and would love to know more about your experience to better understand how we can improve. If there's anything specific you'd like to share with us, please don't hesitate to reach out. We hope to have the opportunity to welcome you back in the future and provide you with a five-star experience.

10/10 Excellent

JoEllyn R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Tammy on Feb 19, 2024
Thank you for the great rating. We are so happy to hear that you enjoyed your stay with us!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Emily on Feb 19, 2024
Thank you so much for the kind review, Mary. We're happy to hear that you enjoyed your stay and look forward to welcoming you back again soon!

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious, comfortable, clean. Check in and out easy…all around great experience!
Response from Tammy on Feb 16, 2024
Thank you! It is great to hear that you enjoyed so many great things about our hotel. We look forward to having you back at the Home2 Suites Roseville.

10/10 Excellent

Tessa

Stayed 1 night in Feb 2024
Response from Tammy on Mar 22, 2024
Thank you for the great rating! We hope to see you again next time you visit the Roseville area.

10/10 Excellent

Maricruz, Tama

Traveled with family
Liked: Amenities
Very space full and clean
Stayed 1 night in Feb 2024
Response from Emily on Feb 5, 2024
Thank you for taking the time to share your positive experience at Home2 Suites in Roseville, MN! We're delighted to hear that you found our hotel spacious and clean. Providing a comfortable and clean environment is a top priority for us. Your feedback is truly appreciated, and we hope to have the pleasure of hosting you again in the future.

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Emily on Jan 30, 2024
Thank you for the kind review, Kevin! We're so happy to hear you enjoyed your stay. Come back and see us again soon!

2/10 Terrible

Peggy, Plainview

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love having all the space and the kitchen area!
Stayed 2 nights in Jan 2024
Response from Emily on Jan 29, 2024
Hi Peggy, thank you for taking the time to review your stay. We're happy to hear you enjoyed having the extra space and kitchen area in your room! We'd love to understand your rating more. If there were any additional issues you experienced, please feel free to reach out to us directly so we can address them. We hope to have the pleasure of hosting you again soon.

10/10 Excellent

Dianna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Emily on Jan 26, 2024
Thank you for the perfect rating! We're delighted that you had a fantastic experience at Home2 Suites. We appreciate your positive feedback and hope to welcome you back for another excellent stay.

4/10 Poor

Samantha

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Tammy on Jan 25, 2024
I'm sorry to hear that you did not enjoy your stay with us. We continue work to improve our service and quality for our guests. Please let us know if we can help with anything to improve. Thank you for your feedback.

10/10 Excellent

Rebeka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Tammy on Jan 22, 2024
Thank you for your great rating. We hope to see you again soon!

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room and hotel was clean the staff was friendly. One of the nicer hotels I have stayed in, in a while. We stay in about 3 or 4 a year and this was the nicest in quite some time. Plus it was a reasonable price. Would definitely stay again.
Stayed 4 nights in Jan 2024
Response from Tammy on Jan 17, 2024
It's so great to hear that you had such a great experience with us. Thank you for taking the time to share it! We look forward to seeing you next time you visit the Roseville area.

10/10 Excellent

Nancy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVE staying at Home2Suites! The rooms are spacious and clean, and have everything a family needs while traveling. I did laundry, my family enjoyed the pool and the fitness center as well. The breakfasts were amazing and we looked forward to them all three mornings. My only complaint was that I am very sensitive to pet smells- and since it has become a pet-friendly hotel, there was a large uncovered jar of smelly dog treats, and I felt that the air wasn't as fresh due to lingering pet odors. But I will be back and Home2Suites are definitely my favorite brand of hotel.
Stayed 4 nights in Jan 2024
Response from Tammy on Jan 12, 2024
It is so nice to hear that you found so many things to enjoy at our location. Home2 has always been pet friendly, but I'm sorry the dog treats caused some distress for you. We will see if we can find another way to display them so they are seen but not smelled. We can't wait to have you back again at the Home2 Suites Roseville!

10/10 Excellent

Wanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Place
It was awesome. The evening staff went above and beyond helping getting a recliner for our father who had just had chemotherapy the week before our stay.
Stayed 2 nights in Dec 2023
Response from Emily on Dec 29, 2023
Thank you so much for your glowing review! We're delighted to hear that your stay with us was awesome and that our evening staff went above and beyond to assist your family, especially during a challenging time. Providing exceptional service and ensuring our guests' comfort is our top priority. We truly appreciate your kind words and hope to welcome you back for another memorable experience in the future

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Tammy on Dec 18, 2023
Thanks for the great rating! We hope you visit again next time you are in the Roseville area.

10/10 Excellent

vickie

Stayed 1 night in Dec 2023
Response from Emily on Dec 29, 2023
Hi, Vickie! Thank you for taking the time to review your stay. We're so happy to hear you enjoyed your time with us, and look forward to welcoming you back. Happy New year!

10/10 Excellent

traci

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place. Staff was wonderful! Give them all a raise! Pleaseant, helpful, always a smile.
Stayed 1 night in Nov 2023
Response from Tammy on Nov 29, 2023
Thank you so much for the great review! I will be sure to share your kind words with our team. We hope to see you again soon at the Home2 Suites Roseville.

10/10 Excellent

Forrest

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice stay good room although it had a flowery smell that was pleasant to me, but my wife is sensitive to fragrances, and it gave her a headache.
Stayed 1 night in Nov 2023
Response from Tammy on Nov 29, 2023
Thank you for your feedback. I'm sorry that the deodorizer we used caused your wife a headache. I will be sure to share your comments with our team to improve on that.

10/10 Excellent

Tong

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything about it. Thanks
Stayed 2 nights in Nov 2023
Response from Tammy on Nov 29, 2023
Thank you! We appreciate your feedback and look forward to seeing you again soon.

8/10 Good

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Millions of dogs at the place.
Stayed 2 nights in Nov 2023
Response from Tammy on Nov 29, 2023
Thank you for your feedback. I'm sorry if the pets in our hotel caused you any inconvenience. We hope you consider staying with us again next time you are in the Roseville area.

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
We came to stay at this hotel and the NUMBER ONE THING WE ENCOUNTERED was Ms. Bobbie! Ms. Bobbie checked us in when we arrived in the evening. My Wife and I were just not sure if she owned the hotel or what, because she was so gracious, informative, warm and friendly. I mean it, it was as if this was her family's hotel (and maybe it is) and she was taking care of us as if her family name depended on it. We felt so welcomed and taken care of by her, that it was AMAZING! THANK YOU Ms. Bobbie!!!!
Response from Tammy on Nov 27, 2023
Thank you for the AMAZING review! Ms. Bobbie is absolutely a member of our Home2 family and we are so happy to here that she made your visit so memorable. I will be sure to share your kind compliments with her. We hope to see you again soon!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The check in staff person was very friendly, kind, and helpful
Stayed 1 night in Nov 2023
Response from Tammy on Nov 20, 2023
That's great to hear! I hope you enjoyed your entire visit and come see us again when you are in the area. Thanks for the great review!

10/10 Excellent

Kelli

Stayed 1 night in Nov 2023
Response from Tammy on Dec 18, 2023
We are happy to hear that you enjoyed your stay with us. Thank you for taking the time to share your experience!

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is super awesome and is more than willing to accommodate our needs.
Stayed 1 night in Nov 2023
Response from Tammy on Nov 13, 2023
Thank you so much for a great review! We cannot wait to see you again at the Home2 Suites-Roseville.

10/10 Excellent

Rachel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Oct 2023
Response from Tammy on Nov 6, 2023
Great Rating! Thank you for sharing your experience.

10/10 Excellent

Natasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good!!!
Stayed 1 night in Nov 2023
Response from Tammy on Nov 6, 2023
That is great to hear! Thank you for your feedback.

6/10 Okay

Connie

Liked: Cleanliness
Stayed 2 nights in Oct 2023
Response from Tammy on Oct 31, 2023
Thank you for sharing your feedback. We hope you consider us again when you travel to the Roseville area.

10/10 Excellent

Alisha

Stayed 2 nights in Oct 2023
Response from Tammy on Oct 25, 2023
It's great to hear that you enjoyed your time with us. Thanks for the great rating!

8/10 Good

Cheryl

Stayed 1 night in Oct 2023
Response from Tammy on Nov 13, 2023
Thank you for taking the time to share your feedback. We hope you consider us again, next time you visit the Roseville area!

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families
The hotel is great for traveling with young children. The runs are spacious and we can make our own food and have dishes to use. The staff is always super friendly and happy to serve.
Stayed 2 nights in Oct 2023
Response from Tammy on Oct 24, 2023
We are so happy to hear that you enjoyed your visit with the kids! Thanks for taking the time to share your experience. We hope you visit again soon.

10/10 Excellent

abdisalan

Stayed 2 nights in Oct 2023
Response from Tammy on Oct 18, 2023
Thank you for a great rating!! We are so happy to hear that you enjoyed your experience and hope to see you again in the future.

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a single person, this was wonderfully clean and affordable. It would be nice if you had a better - broader selection of decaf teas. Thanks, I’ll be back.
Stayed 2 nights in Oct 2023
Response from Tammy on Oct 9, 2023
It is so great to hear that you enjoyed so many great things about your stay with us! We will review our decaf tea offerings and see what we can do to improve that. Thank you for your feedback.

10/10 Excellent

Anna Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Sep 2023
Response from Tammy on Oct 9, 2023
Thank you for the great rating! We hope to see you again soon.

8/10 Good

Margaret

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean pool and rooms, grilling area, courteous staff
Stayed 3 nights in Sep 2023
Response from Tammy on Oct 4, 2023
Thank you for the great feedback. We are so happy to hear that you enjoyed so many great things about your stay. We hope you keep us in mind for future visits!

10/10 Excellent

Leesa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Very friendly and helpful staff. Very pet friendly! Love the rooms.
Stayed 3 nights in Sep 2023
Response from Tammy on Oct 3, 2023
Very happy to hear you enjoyed our team and the hotel. Thank you for taking the time to share your experience and we hope to see you again soon.

8/10 Good

Don

Stayed 2 nights in Sep 2023
Response from Tammy on Oct 24, 2023
Thank you for the great rating! We appreciate your feedback and cannot wait to have you back again soon.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay
An amazing stay. Really impressed with the cleanliness and courtesies
Stayed 2 nights in Sep 2023
Response from Tammy on Oct 3, 2023
Thanks for the kind words. We are thrilled that you had such a great experience and hope to see you again next time you visit the Roseville area.

10/10 Excellent

Kela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in Sep 2023
Response from Tammy on Oct 9, 2023
Thank you for taking the time to share your feedback. We are so happy to hear that you enjoyed your experience and hope to see you again soon.

8/10 Good

Peggy, Plainview

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love to stay at this hotel. It’s clean and has large rooms that accommodate our family. Usually it is nice and quiet but this time we had a dog in the room above us that barked from 9 pm to 10:23 pm continuously. We called the front desk and they said they tried to reach the owners and were unable to and that they had until 10:30 pm to return and quiet the dog without consequence!! Six other people had called to complain!! Really, won’t you have some kind of policy that states you can’t leave an animal alone in the hotel room!!
Stayed 1 night in Sep 2023
Response from Tammy on Sep 25, 2023
Thank you for taking the time to share your experience. I am so sorry that this incident occurred and that you were disturbed by it. Our team is working together to find a better way to prevent a future occurrence and ensure that our guests will not be affected by such an event. We really appreciate your repeated visits to our location and hope we see you again in the future.

2/10 Terrible

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Sep 2023
Response from Tammy on Sep 25, 2023
I'm sorry to see that you did not enjoy your visit to our location. If you would like to discuss this further, please don't hesitate to reach out to us.