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Reviews of La Quinta Inn & Suites by Wyndham Minneapolis Bloomington W

3 out of 5
La Quinta Inn & Suites by Wyndham Minneapolis Bloomington W
5151 American Blvd West, Bloomington, MN

Reviews

7.8

Good

Rating 10 - Excellent. 912 out of 2386 reviews" "
Rating 8 - Good. 692 out of 2386 reviews" "
Rating 6 - Okay. 374 out of 2386 reviews" "
Rating 4 - Poor. 209 out of 2386 reviews" "
Rating 2 - Terrible. 199 out of 2386 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Hope

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a very nice and remote area. Yet close to fine dining, malls, walkable park and sate neighborhoods. Just minutes away MSP airport.
Stayed 7 nights in May 2024

6/10 Okay

William

Traveled with partner
Disliked: Property conditions & facilities
Lights
Stayed 1 night in May 2024
Response from Lesly Gomez on May 10, 2024
Thank you for staying with us.

4/10 Poor

Dennis

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty. Parking needs to be fix.
Stayed 1 night in May 2024
Response from Lesly Gomez on May 10, 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

8/10 Good

Demetrio Bautista

Liked: Cleanliness, staff & service, property conditions & facilities
Everything I liked.
Stayed 1 night in May 2024
Response from Lesly Gomez on May 10, 2024
Thank you for staying with us.

6/10 Okay

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was a pretty good experience overall just minor incidents like elavator being shaky and one other incident that I can remember
Stayed 4 nights in Apr 2024
Response from Lesly Gomez on May 10, 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

4/10 Poor

Katie

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
no fan in shower so mild grows, pool not open, very limited breakfest, not very clean but beds were good
Stayed 3 nights in May 2024
Response from Lesly Gomez on May 10, 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

10/10 Excellent

Judith

Liked: Cleanliness, amenities, property conditions & facilities
Very courtesy.
Stayed 1 night in May 2024
Response from Lesly Gomez on May 2, 2024
Hello, Judith.Thank you for staying with us.

10/10 Excellent

antonius

Liked: Cleanliness, staff & service, property conditions & facilities
feels like home
Stayed 2 nights in Apr 2024
Response from Lesly Gomez on May 2, 2024
Thank you for staying with us.

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Apr 2024
Response from Lesly Gomez on Apr 30, 2024
Thank you for staying with us.

8/10 Good

Juanita

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Apr 2024
Response from Lesly Gomez on Apr 30, 2024
Thank you for staying with us.

6/10 Okay

Juanita

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything cool no problems staff was great
Stayed 1 night in Apr 2024
Response from Lesly Gomez on Apr 30, 2024
Thank you for staying with us.

2/10 Terrible

Kelly

Disliked: Cleanliness, staff & service, property conditions & facilities
Generally the property was really run down and tired. Ground in dirt in bathroom, lobby and rest. Seating area. I stayed her several years ago and it was really nice. Will not stay again. Not worth the price for sure.
Stayed 1 night in Apr 2024
Response from Lesly Gomez on Apr 26, 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

2/10 Terrible

David

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Lesly Gomez on Apr 30, 2024
Thank you for staying with us.

4/10 Poor

Jamie

Traveled with family and small children, Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Construction everywhere- 25 min to find a way in parking lot. Check in was worst ever. Rude staff. Inconvenient. Make sure ur name matches on everything! (Dont get married or divorce anytime near a stay here) Dont ask for any special requests, they cant accommodate. Pool was size of a bathtub full of kids. No hot tub. Breakfast had no food left over an hour before it was over. Ask for towels or tp, only 1 at a time. Room was Much smaller and different than online pics.save your money! Its been 5 days and still havent heard from management about my complaints.
Stayed 3 nights in Apr 2024
Response from Lesly Gomez on Apr 23, 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

10/10 Excellent

Ligia

Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Lesly Gomez on Apr 22, 2024
Thank you for staying with us.

8/10 Good

Dean

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Lesly Gomez on Apr 23, 2024
Thank you for staying with us.

2/10 Terrible

Katherine

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
there was a jack hammer going on outside my entire stay, the front desk staff was rude, the room was dirty and smelled like stale cigarettes and mold (despite being non smoking).
Stayed 1 night in Apr 2024
Response from Lesly Gomez on Apr 23, 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

10/10 Excellent

Melissa, Chicago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, great staff, soft towels!
Stayed 1 night in Apr 2024
Response from Lesly Gomez on Apr 19, 2024
Thank you for staying with us.

10/10 Excellent

Jessica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle service was excellent!
Stayed 1 night in Apr 2024
Response from Lesly Gomez on Apr 19, 2024
Thank you for staying with us.

8/10 Good

Omar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 3 nights in Apr 2024
Response from Lesly Gomez on Apr 16, 2024
Thank you for staying.

8/10 Good

Regis

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Lesly Gomez on Apr 16, 2024
Thank you for staying.

8/10 Good

Carrie

Traveled with family
Liked: Cleanliness, property conditions & facilities
A book/laminated paper explaining things like location of the pool and and breakfast times would be helpful in the room.
Stayed 1 night in Apr 2024
Response from Lesly Gomez on Apr 16, 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

10/10 Excellent

Dion

Stayed 1 night in Apr 2024
Response from Lesly Gomez on May 10, 2024
Thank you for staying with us.

10/10 Excellent

Katherine

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff! The woman in front of me in line had some problems with her reservation. The night auditor was very kind as he helped resolve it. We will stay there again.
Stayed 2 nights in Apr 2024
Response from Lesly Gomez on Apr 12, 2024
Thank you for staying with us.

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Lesly Gomez on Apr 12, 2024
Thank you for staying with us.

10/10 Excellent

vicente pena

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Apr 2024
Response from Lesly Gomez on Apr 9, 2024
Thank you for staying with us.

4/10 Poor

JACQUELINE

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
…
Stayed 1 night in Apr 2024
Response from Lesly Gomez on Apr 9, 2024
Thank you for staying with us.

10/10 Excellent

Kristin, Beaumont

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Lesly Gomez on Apr 9, 2024
Thank you for staying with us.

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed our stay. Friendly staff and comfortable place to stay
Stayed 2 nights in Apr 2024
Response from Lesly Gomez on Apr 9, 2024
Thank you for staying with us.

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Response from Lesly Gomez on Apr 9, 2024
Thank you for staying with us.

8/10 Good

Katelyn

Traveled with family and small children
Liked: Staff & service, amenities
The shuttle and parking situation was very smooth.
Stayed 1 night in Apr 2024
Response from Lesly Gomez on Apr 6, 2024
Thank you for staying with us.

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Road construction nearby
Stayed 2 nights in Apr 2024
Response from Lesly Gomez on Apr 4, 2024
Thank you for staying with us, and we appreciate your feedback.

8/10 Good

Jeannette

Stayed 1 night in Apr 2024
Response from Lesly Gomez on Apr 4, 2024
Thank you for staying with us.

2/10 Terrible

Kadijah

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not okay
Stayed 3 nights in Mar 2024
Response from Lesly Gomez on Apr 4, 2024
Thank you for staying with us.

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful! Beds were comfortable
Stayed 2 nights in Mar 2024
Response from Lesly Gomez on Apr 2, 2024
Hello, Kim.Thank you for staying with us.

8/10 Good

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Lesly Gomez on Apr 4, 2024
Thank you for staying with us, and we apologize for the inconvenience.

10/10 Excellent

ratnakarrao

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Mar 2024
Response from Lesly Gomez on Apr 2, 2024
Hello, RatnakarraoThank you for staying with us.

2/10 Terrible

Nataly

Traveled with family and small children, Traveled with family
Never cleaned the room, left a night early due to not having towels, toilet paper, and not.gerring our room.clean after 2 nigjts.
Stayed 4 nights in Mar 2024
Response from Lesly Gomez on Apr 2, 2024
Hello, NatalyI apologize for that, However, if you had a DND sign on the door we are not able to clean your room.

6/10 Okay

Jennifer

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The facilities were ideal for a hotel about half the size.
Stayed 1 night in Mar 2024
Response from Lesly Gomez on Apr 2, 2024
Hello, Jennifer.Thank you for staying with us. .

2/10 Terrible

Jennifer

Stayed 3 nights in Mar 2024
Response from Lesly Gomez on Mar 30, 2024
Thank you for staying with us.

4/10 Poor

kristyn

Traveled with family and small children
Disliked: Amenities
The pool was small and mucky, the hot tub was out of service and had flimsy boards taped up around it. Our key cards kept deactivating (three times in three days) the breakfast was almost completely gone by 8:30 (supposed to close at 9) with a 20 person wait for the waffle maker. Definitely paid for what we got, as it was the cheapest hotel in the area. Next time we’ll definitely spend a bit more to have something more decent.
Stayed 3 nights in Mar 2024
Response from Lesly Gomez on Mar 28, 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

10/10 Excellent

DORA

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The pool area is gross and the hot tub all blocked off. The room was great and the staff
Stayed 2 nights in Feb 2024
Response from Lesly Gomez on Mar 28, 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

6/10 Okay

Heinrich

Traveled with family
Hotel was good for the price but kept running out of food
Stayed 3 nights in Mar 2024
Response from Lesly Gomez on Mar 27, 2024
Thank you for staying with us, and I apologize for the inconvenience. I will make sure this does not happen again.

10/10 Excellent

Jeffrey

Stayed 1 night in Mar 2024
Response from Lesly Gomez on Apr 16, 2024
Thank you for staying.

4/10 Poor

Roselle

Disliked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Lesly Gomez on Mar 27, 2024
Thank you for staying with us.

2/10 Terrible

carissa

Business traveler, Traveled with family
Disliked: Staff & service
Called to inform them we would be checking I late. Got here when we said we would, and there was no staff at the front desk to check in for 20 mins
Stayed 1 night in Mar 2024
Response from Lesly Gomez on Mar 27, 2024
Hello, Thank you for staying with us, and I apologize about that will make sure to find out who was working that day, and I can assure you we will act. I hope you give us another chance to provide a better experience.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our room, it smelt bad in the mornings though. I don’t know if it was just the hallway or something but our experience was a 7/10 overall.
Stayed 3 nights in Mar 2024
Response from Lesly Gomez on Mar 27, 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

10/10 Excellent

Colton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Lesly Gomez on Mar 27, 2024
Thank you for staying with us.

8/10 Good

Andreika

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was good only thing I didn’t like every time I asked for towels they said I had to come down and get no hotel ever told me I needed to come down they would bring them other than hotel was fine!
Stayed 3 nights in Mar 2024
Response from Lesly Gomez on Mar 27, 2024
Hello, Thank you for staying with us, and I apologize about that will make sure to find out who was working that day, and I can assure you we will act. I hope you give us another chance to provide a better experience.

8/10 Good

Dredyn

Stayed 2 nights in Mar 2024
Response from Lesly Gomez on Apr 16, 2024
Thank you for staying