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Reviews of La Quinta Inn by Wyndham Missoula

2.5 out of 5
La Quinta Inn by Wyndham Missoula
5059 N Reserve St, Missoula, MT

Reviews

8.4

Very Good

Rating 10 - Excellent. 492 out of 1005 reviews" "
Rating 8 - Good. 307 out of 1005 reviews" "
Rating 6 - Okay. 123 out of 1005 reviews" "
Rating 4 - Poor. 48 out of 1005 reviews" "
Rating 2 - Terrible. 35 out of 1005 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Sean

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Rooms for the money are way over priced. The tubs and sink had caulk coming away from them, room had a dirty dog smell to it, furniture was very old, just over all a tired run down property that hasn't been getting maintained well. Won't be staying there again.
Stayed 1 night in May 2024

2/10 Terrible

Mason

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Carpet in the room was very dirty and the spa amenities of the hotel were not operational.
Stayed 1 night in May 2024

6/10 Okay

Bradley

Stayed 1 night in May 2024

10/10 Excellent

Ted

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very convenient place, just off the interstate, on the negative side, it was not the mast quiet place.
Stayed 1 night in May 2024

4/10 Poor

Scott

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hot tub wasnt working, their breakfast worker didnt show, the sink in the room was leaking, the window wasnt locked and had no safety stop. Basically my chils opened the sliding glass window and there was nothing stipping him from falling 2 stiloroes. Staff seemed to not really care much so ill probably not stay there again.
Stayed 2 nights in Apr 2024

6/10 Okay

CASEY

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The guys that check me in was not very enthusiastic about have to work
Stayed 1 night in Apr 2024

8/10 Good

Mario

No hot tub, no ice on my floor.
Stayed 1 night in Apr 2024

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, quiet space with friendly helpful staff, pleasant ,even lovely decor. It was great.
Stayed 1 night in Apr 2024

4/10 Poor

Alexyss

Traveled with family and small children, Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The pool was very dirty and there was mud in the carpet throughout the hallway which never got vacuumed up during our stay. Wasnt happy with staying there.
Stayed 1 night in Apr 2024

10/10 Excellent

Issaia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well kept facility. Would stay there again for sure. Wish the hot tub had been working, but stuff happens....just the way it is. Otherwise a great place.
Stayed 1 night in Apr 2024

10/10 Excellent

Lori

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice. Breakfast was great
Stayed 1 night in Apr 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great!!!
Stayed 3 nights in Apr 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The place was very clean and staff were exceptional. The rooms need to be updated, but were very clean. The breakfast was exceptional and breakfast staff exceptional. The housekeeping and maintenance supervisors were training a new housekeeper one door down from our room. I overheard them both tell him at different times that guest satisfaction is their #1 priority. That motto shone thru with every staff interaction we had from front desk to housekeeping to maintenance to breakfast staff. Even though the rooms were in need of updating, the beds were super comfy, it was quiet, and staff was very accommodating.
Stayed 2 nights in Apr 2024

10/10 Excellent

Giselle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that fresh towels were always provided. The complimentary breakfast was great and it was nice to be close to the vatiety of restuarants.
Stayed 4 nights in Apr 2024

6/10 Okay

Mari

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hot tub was out.of order
Stayed 1 night in Apr 2024

6/10 Okay

Neil Shawn

Liked: Cleanliness
Disliked: Staff & service
Pros: Clean area and good breakfast choices Cons: There was limited parking, night manager suggested parking in the bar parking lot. There were loud barking dogs in the early morning hours that interrupted my ability sleep two nights in a row.
Stayed 2 nights in Apr 2024

10/10 Excellent

Wanda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room with views of mountain and a lovely stream running behind the hotel. Very clean, comfortable and close to great eats! Highly recommend.
Stayed 1 night in Apr 2024

6/10 Okay

Daryl

Traveled with partner
Liked: Cleanliness, staff & service
Acceptable. Very thin walls.
Stayed 1 night in Apr 2024

4/10 Poor

Tysen

Traveled with family
Disliked: Amenities, property conditions & facilities
No working hot tub which is one of the main reasons we chose this property. They need to let guests know this in advance. Elevator smells terrible.
Stayed 1 night in Apr 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!!!
Stayed 3 nights in Apr 2024

10/10 Excellent

Daniel H

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing!
Stayed 1 night in Apr 2024

6/10 Okay

Jaqueline

Stayed 1 night in Apr 2024

6/10 Okay

Brian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Ella

Stayed 1 night in Apr 2024

8/10 Good

Ojars

Traveled with partner
Liked: Cleanliness, staff & service
Jackie the breakfast lady did wonderful job- wide variety of food and she was very friendly. Staff was friendly and helpful especially Raine who tried to accommodate our request for adjoining rooms but finally settled on something that worked for us. Pets are allowed and we could hear dogs bark during the night.
Stayed 3 nights in Mar 2024

8/10 Good

Beverly A.

Stayed 2 nights in Mar 2024

4/10 Poor

Melissa

Traveled with family
Disliked: Cleanliness
When we pulled out the sofa bed for our kiddo there was a plastic fork, and skittles all through out it. It was late and the clerk had issues getting us in the room to begin with or I would have asked for a new room.
Stayed 1 night in Mar 2024

4/10 Poor

Gary

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Did not receive maid service. When we made reasonable requests we were met with apathy or outright distain by evening staff. To be fair when he over heard the issue, there was a helpful young man that was concerned about our problem. It’s too bad that young people today have an attitude of “not my job”.Don’t expect the front staff to have a professional appearance, the days of requiring your staff to present that kind professionalism appear to be long gone in this establishment.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ramona, West Yellowstone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Robby

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place
Stayed 1 night in Feb 2024

8/10 Good

Connie

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean Friendly atmosphere Pet friendly
Stayed 1 night in Feb 2024

10/10 Excellent

Kristy, Hardin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Tracy

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff and nice hotel- walls were thin would be only issue - heard person snoring in other room
Stayed 1 night in Feb 2024

10/10 Excellent

kris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024

6/10 Okay

jennifer

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The bathroom was dirty looked like toothpaste splattered on the back of the door floors look dirty staff was not very friendly. I tapped on thw door to ask the staff a question in the food area & she was leaning over were the food is prepared to busy on her phone to come help me another guest did. Pillows are lil square things just not what we expected for breakfast juice machine out of order.
Stayed 1 night in Feb 2024

4/10 Poor

Mary

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Restless night.
We had a dog in the next room who barked from 5:45pm until 6:30pm. We heard the person in the same room snoring in the middle of the night.
Stayed 1 night in Jan 2024

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay with good breakfast selection.
Stayed 1 night in Jan 2024

10/10 Excellent

mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Christopher

Traveled with family
Liked: Staff & service
Not as good as we hoped
Was fine for a night. We partly chose it because it had an “excellent” rating, though it really should be rated “average”. Sink didn’t drain, sheets somewhat dirty, heater only worked on full blast.
Stayed 1 night in Jan 2024

10/10 Excellent

brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

James

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Way too expensive for such a "budget" hotel. I don't know how I messed up, but it was twice as expensive as it should have been
Stayed 2 nights in Jan 2024

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Great breakfast.
Stayed 1 night in Jan 2024

8/10 Good

Lenita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Cyndy-Guest Experience Representative on Jan 10, 2024
Lenita, Thank you for staying with us at our conveniently located hotel in Missoula. We hope you will be our guest again when you revisit Western Montana.

10/10 Excellent

Beverly A.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Cyndy-Guest Experience Representative on Jan 10, 2024
Beverly, It is with pride we see your excellent rating. Our staff works hard to prepare comfortable rooms and amenities for our guests. We look forward to sharing our hospitality with you again.