Breakfast, lunch and dinner served

Reviews of Cloud Forest Lodge by Böëna

3 out of 5
Cloud Forest Lodge by Böëna
1 km al este del Banco de Costa Rica, Santa Elena, Monteverde, Puntarenas

Reviews

9.4

Exceptional

Rating 10 - Excellent. 30 out of 37 reviews" "
Rating 8 - Good. 4 out of 37 reviews" "
Rating 6 - Okay. 1 out of 37 reviews" "
Rating 4 - Poor. 1 out of 37 reviews" "
Rating 2 - Terrible. 1 out of 37 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds, service, room and restaurant were absolutely perfect!
Stayed 5 nights in Apr 2024
Response from Andres on Apr 30, 2024
Christie, we appreciate the rating and your kind comments about our lodge and our stay! We hope you enjoyed exploring Monteverde.

10/10 Excellent

lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally in middle of forest. Spotted Capuchin monkeys, an Agoati and a band of Coatis. Geat views from lodge restaurant which also served excellent food.
Stayed 2 nights in Feb 2024
Response from Andres on Feb 24, 2024
Lisa, we deeply appreciate your kind review and sharing your experience at our lodge and our Endémica Restaurant! We hope you had a great time in the cloud forest of Monteverde!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay. An amazing location in the heart of the Rainforest. Great food in the restaurant, very friendly staff and a real bonus that the original zip line tour is onsite.
Stayed 3 nights in Jan 2024
Response from Andres on Jan 31, 2024
Andrew, we deeply appreciate you kind words about your stay at our lodge, location, our amazing staff and dining experience at our Endemica Restaurant. We hope to have you back in the cloud forest of Monteverde!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
What a great experience! Staff was wonderful, room was Uber clean and comfortable, and lodge was so special. Walking paths around property, guided night walks to see creatures was huge plus. Food was outstanding, creative and delicious!
Stayed 2 nights in Jan 2024
Response from Andres on Jan 28, 2024
Thank you for enthusiastic review of your stay at our lodge, your room and location in a private reserve. It is the perfect introduction to the cloud forest of Monteverde. We also appreciate your mention of you dining experience at our Endémica Restaurant!

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly maintained and new property, rooms are very big with large balconies. Restaurant has best food that I had in Costa Rica.
Stayed 3 nights in Jan 2024
Response from Andres on Jan 14, 2024
Thank you Daniel for your enthusiastic comments of your stay at our lodge and dining experience at our Endémica Restaurant!

10/10 Excellent

Seiji

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is unique as it is tucked away from the center of town. Best option is a taxi considering the parking challenges in Monteverde. If you're on a tight budget, stay closer to a hotel closer to town. Boena rooms are VERY clean but do not have amenities like t.v. and coffee maker. They are serious about eco friendly with solar and have space heaters and heater was enough in Dec. No views from the rooms. With all this said, they have an awesome restaurant and a great view. They serve traditional Costs Rican dishes and I am a Foodie so be prepared for a wonderful experience. We didn't make it past the 3 appetizers. If you are served by waiter Randall, you are in for a treat as he will explain the local cuisine. There are several trails and a Zipline course that starts right on the property. We tried a different zipline but Boena's ZL is supposed to be started by the original founders. Stay here if you want a unique, off the grid experience physically (they do have a very fast Internet).
Stayed 1 night in Dec 2023
Response from Andres on Jan 2, 2024
Thank you for sharing your experience with us! We're delighted to hear that you found Cloud Forest Lodge, part of Boena Wilderness Lodges, to be a unique and off-the-grid experience, tucked away from the town center.We appreciate your insights about transportation options and parking challenges in Monteverde. We understand the importance of being eco-friendly, and we're glad you noticed our efforts with solar and other sustainable practices.It's wonderful to hear that you enjoyed the cleanliness of our rooms and the amenities provided. We're especially pleased that you had a delightful culinary experience at our restaurant Endémica, indulging in traditional Costa Rican dishes. Randall is indeed a gem, and we'll make sure to pass on your compliments to him.The mention of our trails and the Zipline course starting on the property is fantastic! We hope it added to the adventurous spirit of your stay.Thank you for choosing our lodge, and we look forward to welcoming you back for more unique experiences in the future at any of our Böëna Wilderness Lodges in Costa Rica!

10/10 Excellent

Denis, Manotick

Stayed 2 nights in Dec 2023
Response from Andres on Dec 12, 2023
Thank you Denis for your rating!

10/10 Excellent

Aditya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Andres on Nov 23, 2023
Thank you for your rating! We hope you had an amazing time exploring the cloud forest of Monteverde.

8/10 Good

Jean sebastien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Andres on Nov 4, 2023
Hello Jean, we appreciate taking the time to provide a rating!

10/10 Excellent

Shiyou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay!
Stayed 2 nights in Aug 2023
Response from Andres on Sep 3, 2023
Thank you for your kind review of your stay at our lodge! We hope you enjoyed exploring the cloud forest of Monteverde.

2/10 Terrible

Sheetal

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is very commercial. Rooms are like big halls, not hospitable at all. The bathroom is huge, appears that a large room was painted white and converted to a bathroom. There is no sense of warmth in these rooms that are completely uninviting, cold and dreary. Looks like a dorm. First hotel in Costa Rica with no coffee maker, kettle or frig in the room. Very basic furniture in a large room with no sense of architecture or planning. Minimal art on the wall. No amenities apart from basic soap, shampoo etc, hair dryer stopped working and sink clogged right away. The roads leading up to the property are basically non existent. They are like muddy trails with huge potholes. We actually saw a car stuck in a pothole in the rainy weather. Perhaps work on the roads when you are going to charge so much for the room? Hotel also tacked on a conservation charge per person, for protecting indigenous people. If the hotel wants to donate to these causes, how about you donate out of your profits, or make it part of the hotel charges up front? We were in Senda day prior and this was a complete let down. Will not be coming back.
Stayed 1 night in Aug 2023
Response from Andres on Aug 17, 2023
Hello from Monteverde. We appreciate taking the time to share your thoughts of your stay at our lodge. We are sorry that it was not the right fit for you. At our webpage we do provide a clear description of what is included and what isn't, including our Conservation Fee. Also the photos compliment the descriptions. We do want to clarify that the public roads in Monteverde are maintained by the government. We sincerely hope that you had a great time exploring the cloud forest of Monteverde and Costa Rica.

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like no TV in the room. Very quiet resort . Nice rooms .
Stayed 1 night in Jul 2023
Response from Andres on Jul 30, 2023
Thank you Barbara for your review and comments of your stay at our lodge! We hope you had a great time exploring the cloud forest of Monteverde.

6/10 Okay

Samy

Liked: Cleanliness, staff & service
muy bonito pero los horarios de desayuno y chekout son muy limitados, falta TV en los cuartos a las 11:00 am exigen hacer el chekout y a las 9:00 am ya no hay desayuno
Stayed 2 nights in Jun 2023
Response from Andres on Jul 8, 2023
Hola Samy, gracias por su retroalimentación. Nuestro desayuno es hasta las 9:30 y siempre está en nuestra disposición ampliarlo dependiendo de la situación. ¿Lo comentó con nuestra gerencia del lodge? En cuanto a la salida, tenemos las horas establecidas y si la habitación no se necesita para otros huéspedes en la tarde, se puede extender un poco la estadía. Esperamos que haya disfrutado explorando el bosque nuboso de Monteverde.

10/10 Excellent

Priya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Andres on Jul 8, 2023
Thank you Priya for your rating!

10/10 Excellent

Tomer

Stayed 2 nights in Jun 2023
Response from Andres on Jul 8, 2023
We appreciate your rating!

10/10 Excellent

Christelle

Liked: Cleanliness
fantastic
Response from Andres on Jun 16, 2023
Thank you Christelle for your kind rating and review!

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect stay
Amazing! Beautifully designed, excellent food, superb service, with a canopy tour just 20 meters away and several easy hiking trails on the proporty. I hope to go back!
Stayed 3 nights in Jun 2023
Response from Andres on Jun 14, 2023
We appreciate your very enthusiastic review of your stay, dining experience at our Endémica Restaurant, private reserve and canopy tour! We hope to have you back in a future visit to Monteverde.

10/10 Excellent

AUSTIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Super friendly staff and amazing property.
Stayed 1 night in Jun 2023
Response from Andres on Jun 14, 2023
Thank you for your kind review and rating of your stay and our amazing staff! We hope you enjoyed exploring the cloud forest of Monteverde!

10/10 Excellent

Annie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Such a wonderful place! The restaurant was fabulous and the staff were great. Beautiful grounds and area.
Stayed 1 night in Jun 2023
Response from Andres on Jun 13, 2023
Hello Annie, thank you for your kind comments about our lodge, location and dining experience at our Endémica Restaurant!

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Andres on Jun 13, 2023
Thank you Jeffrey for your rating!

10/10 Excellent

Susan

Stayed 1 night in Mar 2023
Response from Andres on Apr 12, 2023
Thank you Susan for your rating!

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great family time! The property is so nice and the surroundings are gorgeous. The quality of the resort and the location next to the Monteverde Cloud Forest makes is a great option.
Stayed 2 nights in Mar 2023
Response from Andres on Mar 19, 2023
Luis, we appreciate your kind comments of our lodge, gardens and private reserve!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Andres on Mar 19, 2023
Thank you John for your rating!

4/10 Poor

Virandra

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Disappointed
We had two rooms, both rooms and bathrooms were large but very bare. There was no tv, minibar, couch, heating and air conditioning or air circulation. Rooms were cold and uninviting. The balcony sliding door would not lock and the phone was not working. The fire pit shown in the picture was covered up and not working. Restaurant staff was however very friendly and good, food was OK. It was way over priced. Would not stay there again.
Stayed 2 nights in Mar 2023
Response from Andres on Mar 14, 2023
Thank you for taking the time to share your feedback of your stay. After our major renovation, some of the room still lacked some complimentary furniture and decoration. We hire small, local artisans to make them and the volume of work took them longer. The outside fire pit will remain covered if there are strong winds for security of guests and infrastructure. Your comments have been relayed to our management. We can only improve! Regardless, we hope you had a great time exploring the cloud forest of Monteverde!

8/10 Good

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying at this hotel! The service was great and the property is stunning. My fav part was sitting around the fire place at night and spotting an armadillo!
Stayed 2 nights in Mar 2023
Response from Andres on Mar 12, 2023
Amanda, we appreciate taking the time to share your experiences at our lodge. Thank you for your shoutout to our amazing staff!

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gem of a Lodge!
We were on a trip to Costa Rica with our pregnant daughter & son-in-law. We wanted to see the cloud forest area, so I booked 2 nights at the Cloud Forest Lodge. It is an AMAZING place! The roads to get there are challenging, but worth it. The Lodge is located right where the clouds/fog from the rain forest just begin to dissapate. From the deck of the lodge, you can see the Pacific ocean - it's a beautiful view! It's a lot cooler up there, so having long pants and a jacket are a must. The wind comes howling down off the mountain, but it's a really special place. They have a fire pit out on the deck as well as inside the restaurant area. And the food and drinks were INCREDIBLE - they have an amazing chef. It was the best food we had on our trip! The service was also incredible - Joshua, Randal & Gabriel were SO friendly and gave us the best service of the trip. Joshua is the mixologist as well and his drinks were amazing. While there, we saw the cloud forest and went zip lining right from the hotel! We also took a night life walking tour and the Don Juan Coffee/Chocolate/Sugar Tour. Overall, the Lodge was a magical experience. However, have a 4-wheel-drive car. The road going to Tamarindo from there was one of the worst. Make sure you take the more major road, don't try to save time on a rocky, steep, unpaved road if you're heading to a beach on the Pacific afterward!
Stayed 2 nights in Feb 2023
Response from Andres on Mar 5, 2023
Thank you Denise for your enthusiastic review and sharing your experiences exploring the cloud forest of Monteverde, our amazing staff, tours and culinary experience at our Endémica Restaurant. We hope to have you all back in a future visit with your grandson!

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023
Response from Andres on Mar 12, 2023
Thank you Dana for your rating. Hope to have you back on a future visit to Monteverde!

8/10 Good

Abbey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a clean and simple hotel, no view from the room to speak of. No TV or coffee in the room. The view from the restaurant is really beautiful and the rooftop at the restaurant is also breathtaking. Breakfast was good but we didn't enjoy dinner at all. Good clean basic no frills place to stay.
Response from Andres on Feb 5, 2023
Thank you Abbey for the review and feedback of your stay at our lodge. We are glad you enjoyed our location and views. As part of the Böëna Wilderness Lodges, our philosophy is not to include a TVs in the rooms since our purpose is for the guests to connect to nature with any disruptions. We wonder about your comment regarding dinner. Feedback is very important to us. We can only improve. We do hope you enjoyed exploring the cloud forest of Monteverde!

10/10 Excellent

Sergio, Guadalajara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, just opened at the end of 2022, spectacular service and great food
Stayed 1 night in Jan 2023
Response from Andrés on Feb 1, 2023
Thank you Sergio for your review and kind words! We hope to have you back in a future visit to Costa Rica and Monteverde.

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Mar 2024
Response from Andrés on Mar 23, 2024
Gracias Cynthia por su valoración. ¡Les esperamos de nuevo en Monteverde!

10/10 Excellent

Guy, Quebec

Stayed 2 nights in Dec 2023
Response from Andres on Jan 2, 2024
Thank you for your rating!

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and upstanding service! I recommended it.
Stayed 1 night in Dec 2023
Response from Andres on Dec 12, 2023
Juan, we deeply appreciate your recommendation!

10/10 Excellent

sofia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente servicio
Response from Andy on Jan 14, 2023
¡Gracias Sofia!