Deluxe Room | Premium bedding, minibar, in-room safe, desk
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Reviews of Smart Hotel Montevideo

3.5 out of 5
Smart Hotel Montevideo
Andes 1240, Montevideo

Reviews

8.8

Excellent

Rating 10 - Excellent. 350 out of 643 reviews" "
Rating 8 - Good. 227 out of 643 reviews" "
Rating 6 - Okay. 47 out of 643 reviews" "
Rating 4 - Poor. 11 out of 643 reviews" "
Rating 2 - Terrible. 8 out of 643 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bernard, Lac-aux-Sables

Liked: Cleanliness
Convenient and modern!
Stayed 1 night in Apr 2024
Response from Andrés Front Desk on May 1, 2024
Hola, Bernard, muchas gracias por sus comentarios, son de gran ayuda para seguir trabajando diariamente en mejorar nuestro servicio. Nos alegra que haya disfrutado de su estadía y esperamos recibirlos nuevamente pronto. ¡Saludos desde Montevideo!

2/10 Terrible

Syd

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I had flight issues that were out of my control and thought the hotel would understand but they were unresponsive. I never got the Expedia protection so it’s my bad but I kept on telling the hotel I would still book a new reservation. Disappointed. They will not give you refund.
Stayed 4 nights in Apr 2024
Response from Front Desk on Apr 26, 2024
Good evening, we are sorry for your inconvenience on the plane, Greetings from Montevideo

10/10 Excellent

Bruce, Hickory

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff, nice view
Stayed 2 nights in Apr 2024
Response from Andrés Front Desk on Apr 9, 2024
Hola, Bruce, muchas gracias por sus comentarios, son de gran ayuda para seguir trabajando diariamente en mejorar nuestro servicio. Nos alegra que haya disfrutado de su estadía y esperamos recibirlos nuevamente pronto. ¡Saludos desde Montevideo!

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is perfectly situated nearby to historic and cultural attractions, but far enough away from the port to avoid the mass of cruise ship passengers. The staff were all very kind and helpful with questions, taxis, etc. the view from the rooftop is also quite nice.
Stayed 5 nights in Apr 2024
Response from Andrés Front Desk on Apr 8, 2024
Hola, Paul, muchas gracias por sus comentarios, son de gran ayuda para seguir trabajando diariamente en mejorar nuestro servicio. Nos alegra que haya disfrutado de su estadía y esperamos recibirlos nuevamente pronto. ¡Saludos desde Montevideo!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the port.
Stayed 2 nights in Apr 2024
Response from Matias Pacce - Front Desk on Apr 7, 2024
Hello, Brian! Thank you very much for your comments! We are glad that you enjoyed your stay with us, and hope to see you again soon. Greetings from Montevideo!

10/10 Excellent

Qing, Coquitlam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Andrés Front Desk on Mar 20, 2024
Hola, Qing, muchas gracias por sus comentarios, son de gran ayuda para seguir trabajando diariamente en mejorar nuestro servicio. Nos alegra que haya disfrutado de su estadía y esperamos recibirlos nuevamente pronto. ¡Saludos desde Montevideo!

10/10 Excellent

NORMA

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay while discovering Montevideo
Stayed 4 nights in Mar 2024
Response from Andrés Front Desk on Mar 17, 2024
Hola, Norma, muchas gracias por sus comentarios, son de gran ayuda para seguir trabajando diariamente en mejorar nuestro servicio. Nos alegra que haya disfrutado de su estadía y esperamos recibirlos nuevamente pronto. ¡Saludos desde Montevideo!

10/10 Excellent

Lilia, Doral

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and staff friendly and good service
Stayed 7 nights in Feb 2024
Response from Andrés Front Desk on Mar 12, 2024
Hola Lilia, muchas gracias por sus comentarios, son de gran ayuda para seguir trabajando diariamente en mejorar nuestro servicio. Nos alegra que haya disfrutado de su estadía y esperamos recibirlos nuevamente pronto. ¡Saludos desde Montevideo!

10/10 Excellent

Hermann

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 7 nights in Jan 2024
Response from Juan Vazquez - Front Desk on Feb 2, 2024
Hello, Hermann! Thank you very much for your comments! We are glad that you enjoyed your stay with us, and hope to see you again soon. Greetings from Montevideo!

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Good area close to main sights and la Ramba.
Stayed 1 night in Jan 2024
Response from Andrés Front Desk on Jan 31, 2024
Hola, Donald, ¡muchas gracias por sus comentarios! Nos alegra que haya disfrutado de su estadía con nosotros y esperamos recibirlos nuevamente pronto. ¡Saludos desde Montevideo!

6/10 Okay

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'm guessing this is a good hotel for Montevideo
The first room was supposed to be a king size bed, but was two twins pushed together... which sucks... they gave me a room with a balcony without a couch and a queen size bed... it was an upgrade, but I would have preferred a king bed with a couch to sit on.... breakfast on the property is reasonably priced for Montevideo and pretty decent... walls are thin, and the elevator makes noise that you can hear in your room... the rooms are clean and modern with English language channels... I've mixed feelings about my stay but location and price make it a decent stay and the staff was nice despite not being able to get me my desired room
Stayed 3 nights in Jan 2024
Response from Matias - Front Desk on Jan 28, 2024
Hello, Michael! Thank you very much for your comments, they motivate us to keep working daily to improve our service. It was a pleasure hosting you, we hope to see you again! Greetings from Montevideo!

8/10 Good

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very central. Breakfast staff could be a tiny bit more polite. It makes a difference.
Stayed 3 nights in Jan 2024
Response from Matias - Front Desk on Jan 28, 2024
Hello, Luis! Thank you very much for your comments, they help us keep working daily to improve our service. We are glad that you enjoyed your stay, and hope to see you again soon. Greetings from Montevideo!

10/10 Excellent

Carlos

Stayed 1 night in Jan 2024
Response from Andrés Front Desk on Feb 11, 2024
Hola, Carlos, ¡muchas gracias por sus comentarios! Nos alegra que haya disfrutado de su estadía con nosotros y esperamos recibirlos nuevamente pronto. ¡Saludos desde Montevideo!

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful desk staff! We had a nice room with a view and loved the convenience of the small well- designed kitchen for snacks. Restaurant was good for included breakfast and also for a meal or a drink. Good location for exploring the old town but also convenient to shopping district. Shower floor emphasizes non-skid over whiteness so it appears grubby even when clean. Very comfortable bed and heat pump keeps room nice temperature. Extremely quiet and pleasant.
Stayed 3 nights in Jan 2024
Response from Matias - Front Desk on Jan 21, 2024
Hello, Mary! Thank you very much for your comments! We are glad that you enjoyed your stay with us, and hope to see you again soon. Greetings from Montevideo!

10/10 Excellent

IQBAL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Matias - Front Desk on Jan 20, 2024
Hola, IQBAL, ¡muchas gracias por sus comentarios! Nos alegra que haya disfrutado de su estadía con nosotros y esperamos recibirlos nuevamente pronto. ¡Saludos desde Montevideo!

10/10 Excellent

Vilma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 13 nights in Dec 2023
Response from Andrés Front Desk on Dec 31, 2023
Hola Vilma, muchas gracias por sus comentarios, son de gran ayuda para seguir trabajando diariamente en mejorar nuestro servicio. Nos alegra que haya disfrutado de su estadía y esperamos recibirlos nuevamente pronto. ¡Saludos desde Montevideo!

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Good stay, nice area and good breakfast. The “double bed” was actually 2 singles pushed together and it dipped so didn’t have the best sleep but otherwise great hotel and stay.
Stayed 2 nights in Dec 2023
Response from Andrés Front Desk on Dec 30, 2023
Hola Adam, muchas gracias por sus comentarios, son de gran ayuda para seguir trabajando diariamente en mejorar nuestro servicio. Nos alegra que haya disfrutado de su estadía y esperamos recibirlos nuevamente pronto. ¡Saludos desde Montevideo!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023
Response from Andrés Front Desk on Jan 5, 2024
Hola muchas gracias por sus comentarios, son de gran ayuda para seguir trabajando diariamente en mejorar nuestro servicio. Nos alegra que haya disfrutado de su estadía y esperamos recibirlos nuevamente pronto. ¡Saludos desde Montevideo!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotel
The hotel was absolute very nice. The hotel is very modern and are very clean. The ara around the hotel is run down and many homeless people.
Stayed 3 nights in Dec 2023
Response from Andrés Front Desk on Dec 21, 2023
Hello! Thank you very much for your comments, they help us keep working daily to improve our service. We are glad that you enjoyed your stay, and hope to see you again soon. Greetings from Montevideo!

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again. Staff were very friendly and accommodating. Room was no frills but was clean and comfortable. Overall great value.
Stayed 1 night in Nov 2023
Response from Juan Vázquez - Front Desk on Nov 18, 2023
Hello, Jonathan! Thank you very much for your comments! We are glad that you enjoyed your stay with us, and hope to see you again soon. Greetings from Montevideo!

10/10 Excellent

SHIVA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff- specially Niki who checked us in spoke English and she was very helpfull. The breakfast was great, nice room size, very clean, convenient location.
Response from Front Desk on Nov 17, 2023
Muchas gracias Shivapor sus comentarios, nos motivan a seguir trabajando diariamente en mejorar nuestro servicio. Fue un placer recibirlos, ¡esperamos verlos nuevamente! ¡Saludos desde Montevideo!

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beautiful corner room with lots of windows. The bed and bathroom were great and we had a small fridge as well as a desk. There were some restaurants around the area, but it was downtown and very quiet on the weekend with lots of places closed Sunday. Fortunately the hotel restaurant was open Sunday night.
Response from Front Desk on Nov 12, 2023
Hello, Scott! Thank you very much for your comments, they help us keep working daily to improve our service. We are glad that you enjoyed your stay, and hope to see you again soon. Greetings from Montevideo!

8/10 Good

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff member (Mateus) that dealt with me spoke very good English and was very helpful with local information. The premises were modern and nice, the immediate surrounding area was safe but a little run down, only a few blocks to the waterfront or large central square.
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 31, 2023
Hola, ¡muchas gracias por sus comentarios! Nos alegra que haya disfrutado de su estadía con nosotros y esperamos recibirlos nuevamente pronto. ¡Saludos desde Montevideo!

10/10 Excellent

MARÍA FRANCISCA

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, staff very friendly, good breakfast, dinning and room service until late
Stayed 3 nights in Oct 2023
Response from Front Desk on Oct 31, 2023
Hola, ¡muchas gracias por sus comentarios! Nos alegra que haya disfrutado de su estadía con nosotros y esperamos recibirlos nuevamente pronto. ¡Saludos desde Montevideo!

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, with nice staff
Stayed 3 nights in Oct 2023
Response from Matias - Front Desk on Oct 27, 2023
Hello, Chris! Thank you very much for your comments! We are glad that you enjoyed your stay with us, and hope to see you again soon. Greetings from Montevideo!

10/10 Excellent

silvana

Liked: Cleanliness, amenities
Very nice hotel. Clean and friendly costumer service. . Excellent location.
Stayed 1 night in Sep 2023
Response from Front Desk on Oct 23, 2023
Muchas gracias por sus comentarios, nos motivan a seguir trabajando diariamente en mejorar nuestro servicio. Fue un placer recibirlos, ¡esperamos verlos nuevamente! ¡Saludos desde Montevideo!

10/10 Excellent

JEFF

Stayed 1 night in Oct 2023
Response from Andrés Front Desk on Oct 3, 2023
Muchas gracias por sus comentarios, nos motivan a seguir trabajando diariamente en mejorar nuestro servicio. Fue un placer recibirlos, ¡esperamos verlos nuevamente! ¡Saludos desde Montevideo!

10/10 Excellent

Roberto, Guaynabo

Hotel de reciente construcción, las condiciones son excelentes. El único problema es que de noche y madrugada el área puede ser insegura. Desde la ventana del hotel vimos a una chica quien un asaltante le arrebató su cartera domingo a las 6:00am.
Stayed 2 nights in Sep 2023
Response from Front on Sep 17, 2023
Hola, Roberto, muchas gracias por sus comentarios, son de gran ayuda para seguir trabajando diariamente en mejorar nuestro servicio. Nos alegra que haya disfrutado de su estadía y esperamos recibirlos nuevamente pronto. ¡Saludos desde Montevideo!

4/10 Poor

Ivan

Traveled with family
Disliked: Staff & service
Nuestra estadía había sido regular dejando a un lado la suciedad y de la zona y la seguridad de la entrada hacia el hotel; pero lo que hizo que nuestra calificación fuera POBRE, fue la atención del staff quienes, ante el robo de una prenda de ropa en nuestra habitación nos dijeron mentirosos. En vez de encontrar una manera de aliviar la molestia, nos dijeron mentirosos cuando en efecto, la prenda dejó de estar en nuestras maletas. NO LO RECOMENDARÍA, AHÓRRATE LAS MOLESTIAS Y BUSCA UN MEJOR LUGAR.
Stayed 8 nights in Jul 2023
Response from Operaciones - Smart Hotel on Aug 22, 2023
Buenos días Iván Estamos valorando su caso y en la brevedad nos comunicaremos con ustedSaludos

8/10 Good

Sean

Business traveler
This is a decent hotel for a business trip or short stay in the city. I needed overnight accommodations—arrive at lunch, get dinner with colleagues, sleep, attend a conference, and fly out the next day. This fits the bill nicely. I arrived very early, hoping to drop bags at the hotel until check-in, but they called housekeeping to prepare a room and had me set up in under 10 minutes. The front desk staff spoke English, but it's helpful (and courteous) if you can ask for things and carry on a brief conversation in Spanish. (And I'm looking at you, America.) The room itself is more than I expected. It's a good size, with a microwave and mini-fridge stocked with a few courtesy items. A small closet contains a safe for valuables. There's a high table in the kitchen/common space, or a long, narrow desk along one wall where you can work. WiFi is free and has decent speed and bandwidth. The bed is soft and comfortable, with good linens. A couch and coffee table complete the room. The hotel is in a "bad part" of Montevideo. Take that as you will—the "bad" part of Montevideo is better than "average" parts of many cities. There is some trash and a few homeless in the area, but it's a 2 block walk from nicer areas, grocery, & shopping. Use reasonable caution while walking alone, and perhaps consider a car at night or if you're a single female.
Stayed 1 night in Aug 2023
Response from Front Desk on Aug 15, 2023
Hello, Sean! Thank you very much for your comments! We are glad that you enjoyed your stay with us, and hope to see you again soon. Greetings from Montevideo!

4/10 Poor

Alberto

Stayed 9 nights in Jul 2023
Response from Front Desk on Aug 13, 2023
Muchas gracias por sus comentarios, nos motivan a seguir trabajando diariamente en mejorar nuestro servicio. Fue un placer recibirlos, ¡esperamos verlos nuevamente! ¡Saludos desde Montevideo!

8/10 Good

John

Liked: Staff & service
Disliked: Cleanliness
The towels in the bathroom had large, what seemed like ink, blotches. While not necessarily unhygenic, it isnt something I expected to see in a good quality hotel and left me asking if it was clean. The gym seemed to be a few old pieces of equipment in a unused bedroom. Similarily the terrace seems to be part of an unused room. Other than that, the room was good and rematively updated although the kitchen area would have benefited from a microwave. The cafe on the ground floor served good quality food but the breakfast was limited even if the food that was there was good. The area is centrally located and a short work from all fhe main sights, shoppening areas etc.
Stayed 4 nights in Jul 2023
Response from Andrés - Front Desk on Jul 31, 2023
Hello, John! Thank you very much for your comments, they help us keep working daily to improve our service. We are glad that you enjoyed your stay, and hope to see you again soon. Greetings from Montevideo!

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near 18 de Julio and Plaza Independencia. I also was surprised by the size of the room, almost an American sized room. Not my favorite bed or mattress, personally, but a good overall stay for one night in Montevideo!
Stayed 1 night in Jun 2023
Response from Front Desk on Jun 19, 2023
Thank you very much for your comments! We are glad that you enjoyed your stay with us, and hope to see you again soon. Greetings from Montevideo!

10/10 Excellent

Daria

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and very friendly staffs! I will definitely come back! Thank you very much!
Stayed 12 nights in Apr 2023
Response from Front Desk on May 28, 2023
Hola, Daria, ¡muchas gracias por sus comentarios! Nos alegra que haya disfrutado de su estadía con nosotros y esperamos recibirlos nuevamente pronto. ¡Saludos desde Montevideo!

6/10 Okay

Andrew

Liked: Room comfort
Okay stay.
Hotel within walking distance to the main tourist attractions and restaurants. Good stuff: Staff- Magaly in reception and Ignacio in the Bar Americano, both of whom were particularly friendly and helpful. Strong wifi in all areas of the hotel. Large balcony off our room. Comfortable bed and clean linen. Great music in the restaurant. Not so good stuff: Hotel has seen better days. The bath needed a good cleaning as does the carpet in the hall of the 10th floor. Chairs and table on the balcony need a good cleaning or replacing. It appears the photos of the hotel are dated. Would we stay here again? Toss up. Close to attractions and great staff.
Stayed 2 nights in Mar 2023
Response from Front Desk on Apr 4, 2023
Thank you very much for your comments, they are of great help to continue working daily to improve our service. We are glad that you enjoyed your stay and we look forward to welcoming you back soon. Greetings from Montevideo!

10/10 Excellent

rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Front Desk on May 4, 2023
¡muchas gracias por sus comentarios! Nos alegra que haya disfrutado de su estadía con nosotros y esperamos recibirlos nuevamente pronto. ¡Saludos desde Montevideo!

6/10 Okay

Matthias

Business traveler
Disliked: Cleanliness
For me the most important issue was that the cleaning staff stole 3.000 pesos (~USD75) from a computer sleeve pocket. In part it was my mistake because a) I could have kept all cash in the safe and b) I had asked the service person to clean my room while I was out for a run and I think she might have seen me putting the cash into the sleeve pocket in a rush when she entered the room). Still, doesn't make for a trust-worthy place. The staff was otherwise nice and the manager told me that he spoke to the person in question (as did I). She did insist that she didn't take anything. Since I didn't have any evidence, I left it like that. Lesson learned. Otherwise, the hotel is fine, but not very well maintained. The room had a few design flaws (kitchenette without a dish towel; no mosquito screen in front of the window which opens; uneven floor in the shower meant that it never drained properly).
Response from Front Desk on Mar 19, 2023
Hello, Matthias! Thank you very much for your comments, they help us keep working daily to improve our service. We are glad that you enjoyed your stay, and hope to see you again soon. Greetings from Montevideo!

8/10 Good

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It‘s one of the better hotels in this area. The staff is extremely helpful with everything. A big thanks to them.
Stayed 6 nights in Mar 2023
Response from Front Desk on Mar 13, 2023
Hello, Alexander! Thank you very much for your comments! We are glad that you enjoyed your stay with us, and hope to see you again soon. Greetings from Montevideo!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Choice
Large, comfortable room with desk area, small kitchen with eating counter, good size bathroom, bed was comfortable as were pillows. Front desk staff and restaurant staff all friendly.
Stayed 1 night in Mar 2023
Response from Front Desk on Mar 9, 2023
Hello, Christopher! Thank you very much for your comments! We are glad that you enjoyed your stay with us, and hope to see you again soon. Greetings from Montevideo!

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is extraordinary! Very helpful and caring! Room was large, clean, and well appointed.
Stayed 3 nights in Feb 2023
Response from Front Desk on Mar 4, 2023
Hello, Joyce! Thank you very much for your comments! We are glad that you enjoyed your stay with us, and hope to see you again soon. Greetings from Montevideo!

10/10 Excellent

CHRIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peasant stay in a spacious room
Easy check in. Room was very spacious. Front clerks spoke english.
Stayed 3 nights in Feb 2023
Response from Front Desk on Feb 24, 2023
Hello, Chris! Thank you very much for your comments! We are glad that you enjoyed your stay with us, and hope to see you again soon. Greetings from Montevideo!

10/10 Excellent

Iyad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a very good property and new. Very comfortable
Response from Front Desk on Feb 4, 2023
Hello, Iyad! Thank you very much for your comments! We are glad that you enjoyed your stay with us, and hope to see you again soon. Greetings from Montevideo!

10/10 Excellent

Anna Marta

Liked: Cleanliness, amenities, property conditions & facilities
The location was great ,the room huge and luminous. Possibly one thing that was annoying was the music coming from the restaurant early in the morning. But otherwise a great place to stay!
Stayed 1 night in Jan 2023
Response from Front Desk on Jan 28, 2023
Hello, Anna Marta! Thank you very much for your comments, they help us keep working daily to improve our service. We are glad that you enjoyed your stay, and hope to see you again soon. Greetings from Montevideo!

10/10 Excellent

Al

Response from Front Desk on Mar 9, 2023
Hola, Al, ¡muchas gracias por sus comentarios! Nos alegra que haya disfrutado de su estadía con nosotros y esperamos recibirlos nuevamente pronto. ¡Saludos desde Montevideo!

8/10 Good

Dennis, Beaumont

Liked: Cleanliness, amenities, property conditions & facilities
This is a botique hotel. When I got off from the taxi, I thought that it is located in an unsafe neighborhood as I see a homeless person camping in front an unoccupied building on the other side of the street . There were also graffitis on some of the building walls. The following day, the city had a clean up of the street and the homeless guy is gone and the area transformed into a much better view. I arrived at 9 in the morning and I had to wait until almost 3 pm for my room, however, the wait was worth because I got the suite on the last floor, which is the 10th floor and had a good balcony to see the view of this part of the city. It has a good view of the Palacio Salvo which is just a block away from the hotel. Inside the suite, they have a small counter with a microwave and a sink. The bathroom amenities are very basic. They have those bottle dispenser for shampoo, conditioner and body wash that are attached to the walls. They also have a safe for your valuables. Breakfast is provided if it is included in your reservation and they have a nice small restaurant. The lady in the reception desk have a very minimal English language skill and you get the impression that she doesn't easily give a smile. The other guy is more hospitable and welcoming and oriented me on how to get around the city. The small gym is also the 10th floor which is actually next room from my suite. The hotel is strategically located if you want to explore the Historical area of Montevideo.
Response from Front Desk on Jan 9, 2023
Hello, Denis! Thank you very much for your comments, they help us keep working daily to improve our service. We are glad that you enjoyed your stay, and hope to see you again soon. Greetings from Montevideo!

10/10 Excellent

Liesel, West Palm Beach

Staff was lovely. Nice bed. Food very poor since I arrived on a Sunday and nothing was open. Street is very dirty and rundown.
Stayed 1 night in Dec 2022
Response from Front on Dec 21, 2022
Hello, Lieson! Thank you very much for your comments! We are glad that you enjoyed your stay with us, and hope to see you again soon. Greetings from Montevideo!

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and our room had the king bed and kitchenette which is a rare find in South America. Staff were helpful, English is limited but we made it work. They gave us a promo for El Fogon restaurant and it was the best place to eat in MVD. Location is the best, very walkable in Centro.
Response from Front Desk on Dec 18, 2022
Hello, Julie! Thank you very much for your comments! We are glad that you enjoyed your stay with us, and hope to see you again soon. Greetings from Montevideo!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Front Desk on Dec 18, 2022
Hello, John! Thank you very much for your comments! We are glad that you enjoyed your stay with us, and hope to see you again soon. Greetings from Montevideo!

10/10 Excellent

Claus

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to city center. Breakfast slots make sure you have a seat and that the buffet is not crowded. Room was really nice!
Response from Front Desk on Dec 1, 2022
Hello, Claus! Thank you very much for your comments! We are glad that you enjoyed your stay with us, and hope to see you again soon. Greetings from Montevideo!

8/10 Good

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful and for the most part spoke English. Breakfast ok, though no hot food, dinner menu limited. Room was clean and comfortablee and Hotel is convenient to all downtown areas.
Stayed 1 night in Nov 2022
Response from Front Desk on Nov 13, 2022
Hello, Charles! Thank you very much for your comments, they help us keep working daily to improve our service. We are glad that you enjoyed your stay, and hope to see you again soon. Greetings from Montevideo!