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Reviews of Large Catskills Private Property. Sunset Estate! ❤️ 5 Star, Hottub, Island, ski

Large Catskills Private Property. Sunset Estate! ❤️ 5 Star, Hottub, Island, ski
Monticello, NY

Reviews

8.6

Excellent

Rating 10 - Excellent. 10 out of 16 reviews" "
Rating 8 - Good. 2 out of 16 reviews" "
Rating 6 - Okay. 2 out of 16 reviews" "
Rating 4 - Poor. 2 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

8.4/10

Cleanliness

2.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Cece L.

Liked: Cleanliness
Spacious
Spacious downstairs but bathrooms in bedrooms are weirdly spaced. Two of the bedrooms are just converted walk in closets and pantry. Bring enough air mattresses
Stayed 2 nights in Apr 2024

10/10 Excellent

Asha S.

Liked: Cleanliness
Family trip for sons Birthday
We had a great time. Property was nice and accommodated the 14 adults and 3 kids. They allowed dogs, which was a big plus for us. Weather was freezing so we couldn't enjoy the outdoors too much, but we would definitely return during the warmer months.
Stayed 2 nights in Jan 2024

10/10 Excellent

Lori Z.

Liked: Cleanliness
Long Weekend Away
The house is on several levels allowing a larger group of people to congregate in different parts of the house. We could all be together or find quiet spaces to hang out. There is a bedroom right off the kitchen which is a tight space with no windows but it's a great place if someone wants to be far from little kids and/or a good place to have children take a nap. The grounds are nice with a lot of space to walk around - the house was closer to the street than we imagined but it totally works as it's a quiet area. It's a short drive to major stores if you need anything which is nice. Beds were comfortable, there were ample towels, pillows and blankets. We were a group of 10 adults and 4 kids - it's not easy to find a place for that big a group and still be comfortable. ' I give it a thumbs up...we all had a good time.
Stayed 3 nights in Nov 2023
Response from VrboOwner on Dec 12, 2023
Amazing! When guest just love it like you, it makes it worth it! Thanks Lori!

10/10 Excellent

Pace C.

Liked: Cleanliness
Fun Getaway for the Whole Family
Host was accommodating and answered our many questions and requests. House has fun features like a pool table and hot tub- amenities the family really enjoyed.
Stayed 4 nights in Aug 2023
Response from VrboOwner on Sep 8, 2023
Was an honor to host you and your whole family for Shabbat!

4/10 Poor

Jillian R., Buffalo, NY

Disliked: Cleanliness
Dirty and in Need of Repair - I am limited to 1500 characters and ai have so much more to say but...
Before arriving I spoke to the homeowner about the last negative review. She assured me everything was wonderful and the review was written by a "difficult guest". I can assure you that everything written was accurate. The following is a list of issues we encountered during our stay: 1/2 bath toilet leaks (fixed) Sliding door is extremely hard to move, won't close all the way and has no lock Side screen door has no latch and screen has huge tear Closet doors difficult to open Bedroom by front door has no a/c, barn door won't close (fixed) Bedroom off kitchen has no window or a/c, outlets don't work, door won't stay shut, sheets dirty with hair and makeup Dishwasher not attached to counter - causes entire thing to tilt forward and the bottom rack to roll onto the floor Upstairs bathroom was dirty plus used soap, shampoo and hair in the shower, shower liner torn Curtains provide little to no privacy. We hung a towel on the rod in the main bath Kitchen chair legs loose Firepit legs loose No top sheet on beds, only unwashed comforters Broken swing on swingset Broken and wobbly walkway to pond bridge Floors throughout are filthy, our feet are black after a few hrs Sheets in another room dirty with food crumbs Sheets in master dirty with blood spots A/C in game room frozen and dripping Only 2 washcloths, no hand towels or dish towels King bed frame in master broken and sagging No baking sheets or serving bowls, we had to use pots for everything No extra blankets, not even a throw
Stayed 4 nights in Aug 2023
Response from VrboOwner on Sep 1, 2023
Thank you for providing feedback on your stay with us. I am saddened to learn that your experience was less than satisfactory in your view. I always encourage guests to contact me with any questions and concerns upon discovery, as sometimes unexpected items may occur. One of the toilets suddenly began to leak during your stay, which you did contact me about and I sent someone to check it out and repair it within a few hours. We assure you that if given the opportunity, we work to address and rectify any and all concerns that may be affecting our guest’s experience. Next time, if something isn’t up to par, reach out to us during your trip so we can address it promptly. We wish we could have made your stay more comfortable, that is why we are here any time to help you have the best stay possible. We apologize that the level of cleanliness didn’t meet our own high standards in your words. Since your stay, I have reviewed and inspected the property myself and with the cleaning crew, so future guests can be sure to enjoy it. Nevertheless, we hope we will have the chance to accommodate you in the future so you can get the full experience of this beautiful home.

10/10 Excellent

Sandra B., Jerusalem, Israel

Liked: Cleanliness
Perfect spot for our Family Weekend
The spacious kitchen/dining room which filled with light just a few steps downstairs and across the entry way from a great playroom for the grandkids made this a fabulous spot for our 21 person gathering!! The outdoor space - lots of tables and chairs and a great kids' climbing wall with a swing set in the beautiful green yard was another plus. Plenty of room for those who wanted to talk, those who wanted to read, those who wanted to play. Fabulous kitchen and plenty of beds for all.
Stayed 2 nights in Jul 2023
Response from VrboOwner on Aug 9, 2023
Sandra and her family, you were such wonderful guests! So happy to have been able to provide you with a nice country place for your family's shabbat weekend! The best to you!

4/10 Poor

Renu K.

Disliked: Cleanliness
Disappointing Experience
It was an overall unsatisfactory experience for our group of 6 families. Having rented similar properties evey year, we were surprised and disappointed by the numerous issues we encountered. Privacy: Contrary to the property's description, we discovered that cameras were placed inside the house, which is a violation of Vrbo's policies. The description only mentioned cameras in public spaces, completely neglecting to mention the presence of intrusive surveillance within the house itself. Cleanliness: The cleanliness of the property was subpar at best. The beds were filthy, some even lacking fresh sheets. The floors were dirty and sticky, and to our dismay, no extra sheets were provided despite charging us for additional guests. The trash bins were already overflowing upon our arrival. We were granted a refund for the cleaning fees, but that hardly made up for the overall poor hygiene of the property. Safety: We encountered a broken bed, closet doors that were falling off their hinges, and a leaking skylight. These issues not only compromised our comfort but also posed potential hazards. Additional guest charges: No provisions were made to accommodate the additional guests like extra sheets or toiletries even though we were charged a significant amount for additional guests. We sincerely hope that our review sheds light on the problems we encountered and prompts necessary improvements for future guests.
Stayed 3 nights in Jul 2023
Response from VrboOwner on Aug 9, 2023
Dear Renu, I am so sorry you felt that way. Thankfully our many many other guests have not had such experiences as you felt. As a Premier host, I can assure that we aim for the best accommodations always.

10/10 Excellent

Matthew R.

Liked: Cleanliness
Trip at monticello
The property accommodated our groups needs perfectly.
Stayed 2 nights in Jun 2023
Response from VrboOwner on Aug 9, 2023
Wonderful group of friends for a getaway. Pleasure hosting!

10/10 Excellent

Angelo S.

Liked: Cleanliness
Will recommend
Property was nice and convenient very spacious with good heating system would like a pool on the outside but again it was cold maybe for summer otherwise nice comfortable home
Stayed 2 nights in Feb 2023
Response from VrboOwner on Aug 9, 2023
Thank you! The hotub outdoors is a hot little pool for my kids. LOL So excited you enjoyed!

8/10 Good

Virginia V.

Liked: Cleanliness
Good for large groups.
The layout of the house was great for spreading out the large family: World Cup nerds and kids’ games (the foosball table was a big hit) in the upper great room, cooking and snacking in the kitchen and a quiet nook near the dining table for the readers. The pond was frozen and the island’s red gazebo stood out over spots of snow, good for a brisk walk with the dog. The refrigerator is magnificent! We did feel that there are really only 5 bedrooms. The windowless pantry off the kitchen and the walk-in closet in one of the other bedrooms were barely big enough for the bunk beds and were not comfortable for adults. They might be fine for kids or teenagers however.
Stayed 3 nights in Nov 2022
Response from VrboOwner on Sep 1, 2023
The pond is amazing to me; frozen winters, flowing spring, up and down changing shades in summer its cool. Good point of the layout, my kids also like to hang out by the TV while the adults sit in the other area and don't disturb each other. Thanks

10/10 Excellent

Aaron S.

Liked: Cleanliness
Comfy stay near family friendly activities
We had a great stay at this spacious property that had plenty of entertainment for three families with young children. Highly recommend!
Stayed 2 nights in Oct 2022
Response from VrboOwner on Aug 9, 2023
So excited you enjoyed! Come again!

10/10 Excellent

Melissa M., Endicott

Liked: Cleanliness
Beautiful property for a wedding
This property beautifully accommodated 17 people staying and approximately 35 people for a small event. Everything was absolutely perfect and I would 100% recommend this place.
Stayed 4 nights in Oct 2022
Response from VrboOwner on Aug 9, 2023
Micro Weddings are such an honor to host. So pleased that we got to have your love cemented at our beautiful location. You look so splendid in the pictures you showed me!

10/10 Excellent

Ifim B.

Liked: Cleanliness
Peaceful vacation in the woods
The property is beautiful with a pond, volleyball court, playground and many other things to do in the area. The host was extremely helpful and easy to communicate with throughout our stay. Would definitely recommend this rental to others
Stayed 4 nights in Aug 2022
Response from VrboOwner on Aug 9, 2023
Thank you for coming!

6/10 Okay

Lovely G.

Liked: Cleanliness
Nice picturesque place but needs improvements
Not well equipped to accommodate 20 people as advertised, in regard to sleeping arrangements and pots and pans and basic requirements of toilet tissues, kitchen towels, aluminum foils. Refrigerator kept tripping spoling a lot of food. Place needs more attention upgrade and improvements.
Stayed 3 nights in Jul 2022
Response from VrboOwner on Aug 9, 2023
Lovely, Thanks for coming! We have plenty of beds with the exact layout as listed if you read the description. If you needed more toilet paper on a stay, you should always reach and communicate and we could have guided you where to find more, lol! The fridge tripping was unexpected and of course it has been fixed as well as newly renovated bathrooms and other beautiful upgrades done for you to enjoy on your next visit! Glad that overall, you enjoyed your stay!

10/10 Excellent

mayer w.

Liked: Cleanliness
outstanding communication, Perfect place
perfect place for family getway, the property and the grounds have a lot to offer for adults and children.
Stayed 2 nights in Jul 2022
Response from VrboOwner on Aug 9, 2023
Was a pleasure hosting you!

6/10 Okay

Karla

Traveled with family and small children
Disliked: Amenities
Es muy bonita pero hay muchas cosas q no funcionan parece que no le dan mantenimiento a la propiedad 😶
Stayed 2 nights in Apr 2023