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Following a pleasant check in, our room was small uninteresting and dirty.
After complaining we were give a slightly better room. but again the level of cleanliness was appalling.
As it was late we unfortunately had to stay the night, but could not wait to leave early the next morning.
I loved this hotel. Large, comfortable room, fine restaurant, friendly helpful staff, great location in a charming, interesting and historic town somewhat off the beaten track. I would absolutely go back again!
John
Stayed 2 nights in Jul 2019
6/10 Okay
Verified traveler
Jun 13, 2018
Liked: Cleanliness, staff & service
Bedrooms very outdated.
No tea or coffee making facilities in bedroom.
Verified traveler
Stayed 1 night in Jun 2018
6/10 Okay
Anne
Oct 3, 2016
Liked: Staff & service
Disliked: Room comfort
Double room was small with bedside table only on one side. Lighting was poor. Plastic sheeting on mattress.Shower room floor and walls not completely clean. Plus points: big windows with attractive view over pretty town. Staff pleasant and welcoming. Check in fast and efficient.
Comfortable room apart from plastic matress protector which rustled every time we turned over in bed. WiFi did not work at all and none of the staff could get it working on my phone. Very good food in the hotel restaurant but expensive.
Montmorillon seems like a nice town. Unfortunately we didn't get to see much of it due to train problems caused by SNCF strike. Hotel is a 20 minute walk from station.
Catherine
8/10 Good
Cheryl, Pontypridd
Nov 12, 2015
Liked: Staff & service
Good value for money in this convenient location.
Very friendly staff. The restaurant was very good. the room was of ample size, though the décor was dated.
Hotel staff lovely but room was very basic. The bed was extremely uncomfortable and narrow for a double. I didnt get much sleep. Noisy airconditioner and couldnt open window as traffic noisy also. Hall carpets torn. This hotel needs an upgrade. Staff are all friendly, professional and kind though - they really make the place.
Verified traveler
6/10 Okay
Stewart, Wolverhampton
Mar 30, 2015
Liked: Staff & service
Disliked: Room comfort
Excellent resaturant, average room.
It was a one night stopover. The reception was welcoming and friendly.The room was not so good. The decor was not to our taste but that is a personal view only.There was only one bedside light and the rest of the lighting was very dim. The pillows did not have protectors at all and were heavily sweat stained. The sheets and pillowcases were all clean, but what was underneath? The room was clean other than that. We could not find the remote for the TV. If there was one we missed it. The view from the window was lovely over the town. The bathroom was good with a walk in shower and room to put your washbag.The loo was slightly separated by a dividing wall which is also good. We ate in the hotel and that was the highlight. For 25 euros the meal was fantastic, with lots of amuse bouches as well as the 3 course meal. Service was knowledgeable and friendly. The food was of the region and beautifully cooked. The 25 euro menu offered 2 choices at each course,we each had a different choice and covered all bases. Every dish was well cooked and interesting. We were so glad we ate at the hotel. We had to leave early the following morning so did not eat breakfast.Overall without the restaurant I would not be so positive, but dinner made our stay a memorable one.
Un logis de France confortable, bien entretenu et une équipe chaleureuse.
Charme désuet de l'ancien qui contraste avec les hôtels des grandes chaînes.
Brasserie très sympa, avec un très bon rapport qualité prix.
J'y retournerai
Restaurant au Rez de chaussé causant de la gêne le soir (bruit cuisine, clients) et très tardivement le samedi soir
Mauvaise isolation phonique de la chambre sur l extérieur : bruit permanent la nuit ( machine en externe émettant un bruit sourd)
Serveur très professionnel mais beaucoup plus agréable avec les habitués dommage !!! car ne donne pas envie aux gens de passage de revenir… Un grand merci au chef car repas excellent !!!
Nous avons pris une chambre pour 3.
Le couloir avec la fenêtre cassée et moquette vieillotte nous ont déçu dès l'arrivée.
Moquette tachée dans la chambre et un lit qui grince.
Cependant, les sanitaires étaient pratiques et propres. La chambre donnait sur la rue avec des vitres mal isolées. Encore une chance que les rues sont calmés la nuit.
le personnel est à l'écoute du voyageur. C'est un bon point
la qualité de l'hôtel est déplorable(moquette élimé, chambre vétuste , matelas déformé). la brasserie est tout aussi décevante, produits congelés digne d'une cantine avec un tarif qui nous laisse penser à mieux.
Très bon hôtel confortable même si la déco de la chambre laisse à désirer
Ne pas hésiter à manger le soir à la brasserie de l'hôtel très bon et pas cher
Hotel propre mais deco desuete tres bon service repas du soir rapide efficace et bon
Poupelier
Stayed 1 night in May 2021
8/10 Good
Verified traveler
Mar 29, 2021
Liked: Room comfort
Soirée étape : ok pour une nuit.
La chambre (101) est vaste, adaptée à l'utilisation d'un fauteuil roulant, avec une immense salle de bains (bonne douche à l'italienne, chauffe-serviettes et sèche-cheveux).
La literie est confortable. Chambre calme qui donne sur l'arrière.
La déco n'est vraiment pas terrible ; la chambre n'avait pas été aérée malheureusement et sentait vraiment le détergent. Des travaux sont à envisager (moquette du couloir...).
Du fait de la situation sanitaire, la restauration se fait actuellement sur plateau en chambre. Bon menu gastronomique ; dommage de devoir réchauffer les mets car cela les assèche un peu.