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Reviews of Residence le Royal Golf & Horse

3 out of 5
Residence le Royal Golf & Horse
21 Rue du Golf, Mooslargue, Haut-Rhin

Reviews

8.2

Very Good

Rating 10 - Excellent. 39 out of 110 reviews" "
Rating 8 - Good. 46 out of 110 reviews" "
Rating 6 - Okay. 19 out of 110 reviews" "
Rating 4 - Poor. 3 out of 110 reviews" "
Rating 2 - Terrible. 3 out of 110 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Martin

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are nice very quiet butbthe golf course is closed
Stayed 2 nights in Sep 2023

10/10 Excellent

Ricardo

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The check in person, Melanie I think, was tremendous. She was so kind and so helpful.
Stayed 1 night in Jun 2023

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than just a journey stopover!
We loved it here! It was just meant to be an overnight stop on our way to Italy but we really felt it was part of our holiday. We had a swim in the pool, a meal in a lovely restaurant locally and loved our apartment which was well equipped and spacious-nice breakfast next morning.
Stayed 1 night in Aug 2017

6/10 Okay

Fam. F.

Ok price & quality balance
Weird dusty smell in the appartment which made it feel not so clean eventhough it looked clean. Smelly toilet like in a bar, eventhough no visible dirt. Wifi only at reception, (misleading info online), which didnt work at the time which is ok. Old mattress or sofabed in the livingroom with a hole to sit. Fully equipped kitchen. Ok breakfast. Nice pool & fitness area.
Stayed 1 night in Aug 2017

8/10 Good

Rafal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, Great price, French countryside, no AC
Very friendly staff, helpful and responsive. The area is very rural French countryside, which is great unless you arrived late and have no food with you (hint: all of the few stores close early and restaurants don't seem open, either). It also means there may be no cell phone signal in the room, One real negative of the property is lack of AC, which became brutal at 30+ centigrade daily temperatures (25 at night). The price reflects this and I knew about it when making the reservation, I just did not anticipate such a heat wave in late June, so cannot really hold it against them. One more suggestion, besides the AC issue: it would be better if cleaning supplies for the kitchen area were included, they usually are in other similar properties.
Stayed 3 nights in Jun 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Rural France
It is certainly an affordable place and too basic, enough to stay while transiting the area. However, the place is way too far from main towns; although the GPS shows merely 25 Km or so, it takes forever to travel through so many little towns. How should I put these? For the price I paid, it was OK but I wouldn't repeat the stay unless I want to spent time in rural eastern France. The room was also basic: a sofa with a small bed tucked underneath.

6/10 Okay

Mohammed

Stayed 2 nights in Feb 2024

10/10 Excellent

Karoline

Stayed 1 night in Feb 2024

10/10 Excellent

bernard

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Marina

Traveled with family
Liked: Cleanliness
Stayed 1 night in Dec 2023

2/10 Terrible

sylvain

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from La Direction on Dec 12, 2023
Bonjour Monsieur, Nous sommes confus puisque vous n'avez pas séjourner dans l'hôtel. Il nous apparaît utile de vous rappeler que toutes diffusions d'informations calomnieuses portant atteinte à l'image d'une enseigne reste passible de poursuite, et la direction se reserve le droit d'engager une procedure. Bien à vous, La direction

8/10 Good

Maritza Johana

Stayed 2 nights in Dec 2023

8/10 Good

Cemile

Liked: Cleanliness, property conditions & facilities
Alles in allem war es ein schönes sauberes Hotel... Wir haben für 4 Personen gebucht... 2 Erwachsene und 2 Jugendliche... Leider hatten
Stayed 1 night in Dec 2023

10/10 Excellent

patrice

Liked: Cleanliness, room comfort
Stayed 7 nights in Oct 2023

10/10 Excellent

Grégory

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Bouhas

Stayed 1 night in Oct 2023

10/10 Excellent

Aude

Traveled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

patrice

Liked: Cleanliness, room comfort
Stayed 7 nights in Aug 2023

10/10 Excellent

Rina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Accueil, très chaleureux
Stayed 9 nights in Aug 2023

8/10 Good

Stephanie

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 4 nights in Aug 2023

10/10 Excellent

Rupert

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023

4/10 Poor

Camilla

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Mohamed

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Luigi

Stayed 1 night in Jul 2023

6/10 Okay

PAOLO

Traveled with family
Disliked: Cleanliness, room comfort
Accueil très bon et piscine très agréable. Literie bas de gamme, balcon et table extérieur sales. Pas de nécessaire pour nettoyer un minimum la vaisselle. Pour un séjour d'une nuit, vous n'avez pas le nécessaire avec vous . Et si pas fait vous payez. Pas de porte pour la poubelle. Très peu hygiénique. Beaucoup de choses à revoir. Cela explique certainement le tarif pour la nuit à 91 euros. Dommage car le potentiel est là
Stayed 1 night in Jul 2023

10/10 Excellent

jonena

Stayed 1 night in Jul 2023

10/10 Excellent

DAVID

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Gino

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Accueil chaleureux, chambre spacieuse et propre.Calme et personnel très sympathique et petit déjeuner très bien.Petit bémol difficile pour se restaurer le soir dommage qu’il n’y ait rien sur place.
Stayed 1 night in May 2023

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
Really calm and nice place
Stayed 2 nights in May 2023

8/10 Good

Nathalie

Traveled with family
Liked: Cleanliness, room comfort
Petit séjour sympa
Bien pour un court séjour. La Résidence est un peu trop isolée de la vie commerçante.
Stayed 2 nights in Apr 2023

10/10 Excellent

Diego

Stayed 7 nights in Apr 2023

8/10 Good

Marie Line

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Alice

Stayed 1 night in Jan 2023

8/10 Good

Blandine

Traveled with family
Liked: Cleanliness, room comfort
Hôtel budget correct avec piscine
Les jeunes femmes de l accueil très agréable, mais peu de renseignements pour les activités. L appartement correct, literie bonne, calme. A rafraîchir un peu mais bien. Très mal tombé, nous y sommes allés pour Noël, peu de restaurants ouvert et sinon menu imposé à 45 euros par personne, salé la note, sans boissons au bonheur des ogres. Pas un magasin d ouvert, ni boulangerie, rien, très compliqué de pouvoir manger. Piscine, sauna et petite salle de sport très bien. Dommage que les soins Spa n est été ouvert à cette période. Un billard mais peu d entretien. Et le temps n était pas de la partie, pluie.
Stayed 3 nights in Dec 2022

8/10 Good

jlouis

Traveled with family
Liked: Room comfort
JLK-Mooslargue 2022
Accueil tres agreabke et sympathique. Appartement tres confortable Etat general materiel (porte placard / vaisselle / pas de bonde dans lavabo) et propreté laisse à desirer. Peut etre une fin d'année difficile... Sinon tres appartement tresfonctionnel
Stayed 6 nights in Dec 2022

10/10 Excellent

patrice

Liked: Cleanliness, room comfort
Stayed 9 nights in Dec 2022

10/10 Excellent

ISABELLE

Business traveler
Liked: Cleanliness
TRES BIEN
L'accueil est chaleureux. Il y a un vin chaud de bienvenue offert . J'ai pu arriver en début d'après-midi grâce à un message de l'hôtel qui m'a laissé la clé à disposition. J'ai apprécié la piscine et le sauna. L'appartement est propre et bien équipé.
Stayed 2 nights in Dec 2022

8/10 Good

Denis

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 1 night in Oct 2022

10/10 Excellent

Céline

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Très bon rapport qualité prix
Stayed 1 night in Oct 2022
Response from La réception on Nov 16, 2022
Toute l’équipe de Résidence Le Royal Golf&Hors vous remercie pour votre message. Nous nous réjouissons de savoir que vous avez apprécié votre séjour dans notre établissement et nous espérons vous revoir très bientôt.

8/10 Good

Verified traveler

Liked: Room comfort
Stayed 3 nights in Sep 2022

8/10 Good

Stéphanie

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Manelle

Traveled with family
Liked: Cleanliness, room comfort
Excellent
Sejour en famille au top. Belle résidence, piscine sauna au top. Bel appartement avec tout le nécessaire on se sent comme a la maison on ne manque de rien. Mais tout etait parfait surtout surtout le personnel qui est extraordinaire, ils sont tous a vos soins, serviable, a l'écoute, symathique souriant. Je le recomande a 100%
Stayed 3 nights in Aug 2022

8/10 Good

VUGAR

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Tutto apposto
Stayed 1 night in Jul 2022

8/10 Good

Karine

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Mirjam

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Gemütlich und unkompliziert
Stayed 2 nights in Jun 2022

8/10 Good

Bernard

Stayed 1 night in Apr 2022

8/10 Good

Clémence

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2022

8/10 Good

Delphine

Traveled with family
Liked: Cleanliness, room comfort
Établissement très agréable, le logement était parfait pour un séjour en famille.
Stayed 2 nights in Apr 2022

6/10 Okay

Verified traveler

Business traveler
A éviter si possible
L'ensemble du personnel ne porte pas de masque, accueil vraiment très froid, donne l'impression que l'on dérange. On m'indique qu'il n'y aura pas de petit déjeuner car pas de personnel. On vous donne la liste des restaurants kebeb proche de l'hôtel, le plus proche de la liste étant à Altkirch à 25 minutes de l'hôtel, alors qu'il y a bien d'autres solution à peine à quelques minutes de l’hôtel... Le parking de l'hôtel ne contient que 5 véhicules, il faut aller sur le parking du golf (boueux et dans l'obscurité totale dès 17h30). Chambre bruyante.
Stayed 3 nights in Nov 2021
Response from La réception on Dec 13, 2021
Bonjour, Nous sommes désolés pour les désagréments subis. Néanmoins, nous restons surpris face aux propos mensongers qui sont tenus dans votre message qui lui- même reste anonyme. Toutefois, nous sommes certains qu'un autre établissement sera enchanté de vous accueillir lors de votre prochaine visite dans la région. Enfin, nous vous souhaitons une bonne continuation.

8/10 Good

Nieshjaanthi

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Nov 2021