Ratings based on 318 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Richmond, VA

It's a maze

Posted Sep 2, 2014
Pros: The pool was very nice
Cons: More signs as to where elevators are, where B, C, D, E doors are.
The staff was great, but the hotel's layout is very confusing. During our stay we ran into multiple guests that were lost and couldn't find where they wanted to go.
3 out of 5
by A verified traveler from Philadelphia

There are better options in the area...

Posted Aug 12, 2014
Pros: The room facilities are nicely appointed and the charge for internet is reasonable.
Cons: The staff needs training.
Location: Route 73 - a major corridor in South Jersey and close proximity to Philadelphia. No shortage of activites for people of any age.
Check-in was efficient, but cold. The receptionist seemed "inconvenienced" that I walked in, which forced her to stop her conversation with a co-worker. She then told me to park in the wrong location. No big deal, but annoying. The hotel's walls are paper-thin; I could hear my neighbor coughing and every conversation as people walked by my room. The maid service is sub-standard - the remote contol I left on the sofa was still on the sofa, the peanut I didn't notice I dropped two nights prior was still on the floor, and my dirty towels were just hung up again (even though I put them in the bathtub).
5 out of 5
Recommended
for Everyone
by A verified traveler from E

Great

Posted Aug 11, 2014
Room was clean, comfortable and spacious. Staff was very friendly and helpful. Fridge is large. Pool is clean. My family and I loved this hotel!!
3 out of 5
Recommended
for Everyone
by A verified traveler

Friendly Staff...

Posted Jul 15, 2014
Pros: Staff friendly...
Cons: Too expensive, will definitely stay at the Weston across the road next visit to NJ.
Location: Were visiting Old Friends which is the only reason to be in that part of NJ.....
Very clean hotel. Thought it was quite expensive, however, given it's location.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bloomfield, NJ

had an enjoyable stay

Posted Jul 1, 2014
Pros: The rooms and bed was comfortable
Cons: Need to offer breakfast with stay
Location: In a good location close to restaurants and highways
hotel atmosphere very relaxing and peaceful staff was nice and helpful
5 out of 5
Recommended
by Michelle H from Ontario Canada

Excellent weekend stay

Posted May 26, 2014 on Hotels.com
The hotel surpassed all our expectations. We had a huge suite. Check in/out, everything was very easy. Staff was friendly. Extremely clean and comfortable. It was a busy weekend but you could barely tell.
4 out of 5
Recommended
by A verified traveler

Posted May 22, 2014 on Hotels.com
Room was great except the door lock gave us trouble. Staff had to keep resetting the code.
5 out of 5
Recommended
by Yomi from Elizabeth

Excellent

Posted May 20, 2014 on Hotels.com
I went with my husband and three children. Everything was great beginning with neighborhood, staff, cleanliness, service, etc. Definitely going back!
1 out of 5
Recommended
for Personal Event
by Arlington from VA

Bad service, location and maintenance

Posted May 20, 2014 on Hotels.com
The air condition wasn't working. People were rude in the front desk and hotels.com said that include breakfast and the front desk didn't gave us the voucher for breakfast. Location was very bad. It is really the worst DoubleTree that I ever stayed. NEVER to come back. Also, I am very suspicious because they have several rooms being "treated"- made be worry about bed bugs.
5 out of 5
Recommended
by A verified traveler

Hilton Quality Throughout

Posted May 20, 2014 on Hotels.com
Friendly Service Staff