Ratings based on 318 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
by A verified traveler from Richmond, VA
It's a mazePosted Sep 2, 2014
Pros: The pool was very nice
Cons: More signs as to where elevators are, where B, C, D, E doors are.
The staff was great, but the hotel's layout is very confusing. During our stay we ran into multiple guests that were lost and couldn't find where they wanted to go.
by A verified traveler from Philadelphia
There are better options in the area...Posted Aug 12, 2014
Pros: The room facilities are nicely appointed and the charge for internet is reasonable.
Cons: The staff needs training.
Location: Route 73 - a major corridor in South Jersey and close proximity to Philadelphia. No shortage of activites for people of any age.
Check-in was efficient, but cold. The receptionist seemed "inconvenienced" that I walked in, which forced her to stop her conversation with a co-worker. She then told me to park in the wrong location. No big deal, but annoying. The hotel's walls are paper-thin; I could hear my neighbor coughing and every conversation as people walked by my room. The maid service is sub-standard - the remote contol I left on the sofa was still on the sofa, the peanut I didn't notice I dropped two nights prior was still on the floor, and my dirty towels were just hung up again (even though I put them in the bathtub).
for Everyoneby A verified traveler from E
GreatPosted Aug 11, 2014
Room was clean, comfortable and spacious. Staff was very friendly and helpful. Fridge is large. Pool is clean. My family and I loved this hotel!!
for Everyoneby A verified traveler
Friendly Staff...Posted Jul 15, 2014
Pros: Staff friendly...
Cons: Too expensive, will definitely stay at the Weston across the road next visit to NJ.
Location: Were visiting Old Friends which is the only reason to be in that part of NJ.....
Very clean hotel. Thought it was quite expensive, however, given it's location.
for Everyoneby A verified traveler from Bloomfield, NJ
had an enjoyable stayPosted Jul 1, 2014
Pros: The rooms and bed was comfortable
Cons: Need to offer breakfast with stay
Location: In a good location close to restaurants and highways
hotel atmosphere very relaxing and peaceful staff was nice and helpful
Recommendedby Michelle H from Ontario Canada
Excellent weekend stayPosted May 26, 2014 on Hotels.com
The hotel surpassed all our expectations. We had a huge suite. Check in/out, everything was very easy. Staff was friendly. Extremely clean and comfortable. It was a busy weekend but you could barely tell.
Recommendedby A verified traveler
Posted May 22, 2014 on Hotels.com
Room was great except the door lock gave us trouble. Staff had to keep resetting the code.
Recommendedby Yomi from Elizabeth
ExcellentPosted May 20, 2014 on Hotels.com
I went with my husband and three children. Everything was great beginning with neighborhood, staff, cleanliness, service, etc. Definitely going back!
for Personal Eventby Arlington from VA
Bad service, location and maintenancePosted May 20, 2014 on Hotels.com
The air condition wasn't working. People were rude in the front desk and hotels.com said that include breakfast and the front desk didn't gave us the voucher for breakfast. Location was very bad. It is really the worst DoubleTree that I ever stayed. NEVER to come back. Also, I am very suspicious because they have several rooms being "treated"- made be worry about bed bugs.
Recommendedby A verified traveler
Hilton Quality ThroughoutPosted May 20, 2014 on Hotels.com
Friendly Service Staff