Ratings based on 27 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
85% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
3.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Timberline Lodge is one of Oregon's gems.

Posted Jan 10, 2015
Pros: Location, view, ambiance, classic lodge, a must see for out of town visitors.
Cons: Front desk service
We have stayed at Timberline before. If you book directly with the resort they offer 2 free lift tickets when you stay Su-Thur nite. Since I booked through Expedia I called Timberline a few days ahead to confirm the free lift ticket deal still applied. I was assured that indeed, yes, it would be honored. When we arrived Thur evening the front desk clerk was tentative about the lift tickets, but said I should speak with Erica the morning manager about it. I was disappointed the next morning when Erica attempted to deny me the lift tickets, saying the reservation booked through Expedia did not include them. After pressing her, she eventually she spoke with her manager and offered me a "pro" day lift ticket for $25, which I accepted. I got the impression that since Timberline is such a desirable destination that Erica could have cared less about rectifying the situation. Timeberline is not cheap, and I received poor customer service from Erica. She did not appreciate me holding her accountable about her co-worker's promise to me earlier in the week, and I could tell she held an attitude towards me about it afterwards. When you are in the business of high end hospitality your number one priority is to make your guest's experience the best it can possibly be. If there is a misunderstanding, make it right. The rest of the staff was great though.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 18, 2014
Pros: It has a lot of history.
The room was nice but small when using a wheel chairs.
4 out of 5
Recommended
for Families
by Gregfrom Portland area

Historic Lodge in Unique Location

Posted Nov 12, 2014 on Hotels.com
We stayed in the "chalet" rooms this time. They are bunk beds with shared baths. Quaint and nice when availability is low or you need a big group. Not the most comfortable beds, but being in the historic lodge at the highest point on Mt. Hood for lodging has its own perks.
2 out of 5
by A verified traveler

Very Disappointing

Posted Sep 11, 2014
The good aspects of this hotel was its charm, it's location on Mt. Hood, and the restaurant which had a very extensive breakfast selection and a good dinner. The negatives were it's very thin walls through which we could hear every word our "neighbor" was saying and their TV, bathroom sink faucets which were too big for the small sink making it hard to use, a very soft and lumpy mattress which we found hard to sleep on as we like a firm mattress, and 2 uncomfortable straight-backed chairs as the only seating. The room was small, but we anticipated that as the hotel was built in 1937. I will say that the room had all of the amenities one would expect. It was the comfort that was lacking.
4 out of 5
Recommended
by Troyfrom Portland, OR

Nice Experience. Beautiful Hotel!

Posted Aug 24, 2014 on Hotels.com
It's all hand made and you can't beat the location. The walls are thin and the beds are a little lumpy
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Aug 5, 2014
Pros: Location, food
Cons: air conditioning
Attended wedding, beautiful! Had wonderful lunch and some great cocktails. staff very accomodating and nice.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Portland, Oregon

Rustic Lodge High On the Mountain

Posted Jul 25, 2014
Pros: Warm atmosphere, beautiful vistas made our stay very pleasant.
Cons: A few small windows had lost their weather seal and should be replaced - - not really a bid deal!!
Location: Pacific Crest Trail passes within a few hundred feet of the Lodge. Visiting Trillium Lake & a hike to Mirror Lake are well worth the effort.
Had a wonderful time. While the rain kept us from hiking the longer trails, we had ample time to take shorter hikes between the rain. The main room was a perfect place to read a book while sipping some wine and watching the Mountain top peaking out among the clouds. Dinner was very good, but pricy. Breakfast buffet was excellent.
4 out of 5
Recommended
for Everyone
by sarahfrom portland, OR

very simple hotel rooms in a gorgeous setting.

Posted Sep 24, 2013
Pros: location, location, location.
Cons: Longer happy hour. TV/DVD player in rooms (had to pay to rent movies at the desk b/c I didn't have a TV in my room)
Location: Gorgeous mountain -- great for skiing in the winter and hiking in the summer. Several restaurant options in the lodge, as well as in Government Camp.
Spent two nights at Timberline -- the rooms w/ bathrooms and fire places were quite expensive, so I stayed in one that just had a bunk bed. It was simple, but comfortable and the coziness of the lodge & the setting was gorgeous
1 out of 5
by Travelerfrom Florida

Outdated Lodge

Posted Sep 22, 2013
Pros: Location, at the mountain
Cons: Not sure, feels like everything needs to major restoration.
Location: Mountains, skiing, hiking trails
Our room was smaller than a closet, with 2 banked beds. There is no ladder to claim over to the upper bed. So, to get up and get down from the bed, politely saying, very challenging. Also, beds attachment is very scrappy. I was afraid that the “whole construction” will fall down when my husband was tossing and turning in this “hammock”. The walls are paper thin, we could not sleep the whole night, because we can hear everything what is going on in hallway and in other rooms. You have to search for the bathrooms, as we were told they are in “un-marked” rooms. Every time we needed to use bathroom or shower they were occupied. Additionally, there was this awful smell that permeates the entire lodge. So, I could not even eat at the lodge restaurant. Needless to say, we only could survive there for one night and cancel the other 3 we suppose to stay at the Timberline lodge.
5 out of 5
Recommended
for Everyone
by A verified traveler

Historic hotel on the mountain

Posted Aug 17, 2013
Beautiful historic hotel perched on the side of Mt. Hood. The hotel is beautifully maintained as much as original as possible. The building was built by the WPA in the late 30's and is a terrific example of craftsmanship. Restaurants provide a high quality of food and service.