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Reviews of SpringHill Suites by Marriott Murray

3 out of 5
SpringHill Suites by Marriott Murray
1512 N 12th St, Murray, KY

Reviews

9.4

Exceptional

Rating 10 - Excellent. 515 out of 643 reviews" "
Rating 8 - Good. 84 out of 643 reviews" "
Rating 6 - Okay. 17 out of 643 reviews" "
Rating 4 - Poor. 14 out of 643 reviews" "
Rating 2 - Terrible. 13 out of 643 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Daniel, Indian Head Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Size and cleanliness is always great
Stayed 1 night in May 2024

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in May 2024

10/10 Excellent

David

Stayed 1 night in Apr 2024

8/10 Good

Mandy

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
The property was close to the interstate which did make it a bit loud.
Stayed 1 night in Apr 2024

10/10 Excellent

Howard

Stayed 1 night in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent
Stayed 2 nights in Apr 2024

10/10 Excellent

Rosalee

Stayed 1 night in Apr 2024

8/10 Good

Kathy

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Danielle, Peoria

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman at the check-in desk was very nice and gave us dinner suggestions. The pool was a bit small. There were a few hairs in the bathroom. The room was very large. The beds weren't very comfortable. The breakfast was great and the employees went above and beyond for us. I would highly recommend this property and would definitely stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

Keith

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When staying in Murray we always choose Springhill Suites because they are excellent.
Stayed 4 nights in Mar 2024

10/10 Excellent

Julie

Stayed 1 night in Mar 2024

10/10 Excellent

david

Stayed 1 night in Mar 2024

10/10 Excellent

Virginia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Rhonda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, big rooms.
Stayed 1 night in Feb 2024

10/10 Excellent

Randall

Stayed 2 nights in Jan 2024

8/10 Good

Robert

Liked: Staff & service, property conditions & facilities, room comfort
Bathroom not as clean as it should be and a stain on the sofa that is a turn-off.
Stayed 2 nights in Jan 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Dec 2023

10/10 Excellent

Teresa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and classy. Only negative was someone had been in the hall one night with a cigarette.
Stayed 1 night in Dec 2023

10/10 Excellent

Randy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Marriott is always clean and fresh. The employees are very friendly.
Stayed 2 nights in Dec 2023

2/10 Terrible

Simon

Stayed 3 nights in Dec 2023

10/10 Excellent

Julius

Stayed 1 night in Dec 2023

10/10 Excellent

Jenna

Stayed 1 night in Dec 2023

10/10 Excellent

Patricia

Liked: Cleanliness, amenities
Clean and quiet
Stayed 2 nights in Nov 2023

10/10 Excellent

Dennis

Stayed 1 night in Nov 2023

10/10 Excellent

DaJa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, quiet
Stayed 1 night in Nov 2023

6/10 Okay

Cassandra

Liked: Cleanliness, property conditions & facilities
The rooms are very clean an modern. The check in desk person was average. She put ne in a room near the elevator without asking. It wad very noisy the first night. The rest of the staff was very friendly.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jarrett

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean as advertised
Stayed 1 night in Nov 2023

8/10 Good

Linda

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Very nice place to stay. Breakfast was good. Staff very helpful. Only negative were The handles on sliding doors were loose and we found several things that were left under the bed while looking for the remote for the TV. I would stay here again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, clean room, decent breakfast, overall a great stay. Would definitely recommend!
Stayed 1 night in Oct 2023

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Oct 2023

10/10 Excellent

Sarah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The young man at the front desk did an excellent job.

10/10 Excellent

Kevin

Stayed 1 night in Sep 2023

10/10 Excellent

LaVerne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellence in All!! Thank You!!
Excellence Beyond !! Cooper and Staff was Amazing.
Stayed 1 night in Sep 2023

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Young man at the front desk was very nice and efficient.
Stayed 1 night in Sep 2023

10/10 Excellent

Summer, Clinton

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely stay here again. Many shopping and dining options. Room was super clean, quiet as well. Stayed on 1st floor next to a conference room. Saturday/Sunday stay. I didn’t have to worry about any Sunday conferences so be cautious of where your room is on the days you check in/out, just in case.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice. Only complaint is the shower floor needed cleaning. The breakfast was better than most and the bed was very comfortable
Stayed 1 night in Sep 2023

10/10 Excellent

Carrie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, nice staff, and excellent breakfast.
Stayed 1 night in Sep 2023

10/10 Excellent

Santhosh

Liked: Staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2023

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice
Stayed 3 nights in Aug 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best
The rooms are very clean and comfortable very spacious and affordable. Love the breakfast in the morning.
Stayed 5 nights in Aug 2023

2/10 Terrible

Jan

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Not good
The first set of keys didn’t work. So they gave us another. Then, we walked into someone else’s room! Go back downstairs and they say they messed up and will give us a 15% discount at checkout and give us new room. Get in, it smells bad but whatever. Go to pool…. Keys don’t work. The lady at the front makes new keys and test them herself and they still don’t work. Then finally get 4th set that works. Go to check out next day and no notes had been made about all of our trouble and no discount was given
Stayed 1 night in Aug 2023

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds are very comfortable. Entire hotel was extremely clean. Breakfast hit the spot with the whole family ages 4-46.
Stayed 2 nights in Aug 2023

10/10 Excellent

Robert

Stayed 1 night in Aug 2023

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Arlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had 4 adults and 2 teens in our group and decided to get a suite. It was very spacious & comfortable. Lots of tables in the lobby for us to play games. There was a bar open at night. Very nice place
Stayed 1 night in Jul 2023

10/10 Excellent

Jamie

Stayed 1 night in Jul 2023