Indoor pool, 2 outdoor pools, sun loungers
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Reviews of Bluegreen Vacations Harbour Lights, Ascend Resort Collection

3 out of 5
Bluegreen Vacations Harbour Lights, Ascend Resort Collection
2690 Harbour Lights Resort, Myrtle Beach, SC

Reviews

8.2

Very Good

Rating 10 - Excellent. 55 out of 131 reviews" "
Rating 8 - Good. 45 out of 131 reviews" "
Rating 6 - Okay. 17 out of 131 reviews" "
Rating 4 - Poor. 8 out of 131 reviews" "
Rating 2 - Terrible. 6 out of 131 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Rovetta

Liked: Staff & service
Stayed 3 nights in Jan 2024
Response from Dori-Marie on Jan 17, 2024
Thanks for staying with us. We appreciate your feedback.

8/10 Good

EILEEN

Liked: Cleanliness, room comfort
Lovely property with a few kinks
The property is nice. I stayed a week. Most of the staff is amazing. The first issue I had was when I first tried to check in they said they would call me when the room was ready and never did. Also I needed dish detergent and the front desk told me I had to come get it. The front desk is driving distance. Also the activities desk never answers or calls back to sign up for activities which most you have to pay for. But the rooms are nice just keep in mind no elevators or help when taking stuff to your room.
Stayed 5 nights in Oct 2022
Response from luis on Oct 25, 2022
Thank you for sharing your review, EILEEN. We are so happy to hear you enjoyed your vacation at our Harbour Lights resort. We would be glad to have you stay with us again!

8/10 Good

April M

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2021
Response from Bluegreen Vacations Rentals Team on Mar 4, 2022
Thank you for the feedback, April.

10/10 Excellent

Benjamin

Liked: Cleanliness, room comfort
Quickie
Excellent stay. Spacious accommodations, friendly staff.
Stayed 2 nights in Dec 2021
Response from Bluegreen Vacations Rentals Team on Mar 4, 2022
Thank you for the kind review, Benjamin.

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2021
Response from Bluegreen Vacations Rentals Team on Dec 17, 2021
Thank you for your 10 out of 10 rating!

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Great Place
Bluegreen's Harbour Lights is an excellent property. I often send business associates and clients to it with no complaints.
Stayed 3 nights in Aug 2021
Response from Bluegreen Vacations Rentals Team on Sep 29, 2021
We appreciate you sharing your review and recommending our property to clients and business associates. We're glad to hear you enjoyed your stay at our Harbour Lights property and would be happy to have you stay with us again!

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice 2 bedroom condo style setting. Major issue with humidity in the unit.
Stayed 2 nights in Jul 2021
Response from Bluegreen Vacations Rentals Team on Sep 29, 2021
Thank you for sharing your feedback.

6/10 Okay

Carneshia

Business traveler, Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Great property, poor staff.
The condition of that property was GREAT, however there was trash left under the kitchen sink from the previous guest. A little trash never hurt anybody until you open the cabinet, the trash falls over and is full of dirty tampons. When I called the front desk the guy told me that someone didn’t do their job and he would send someone up. No apology or anything. When the guy came to our room he simply changes the trash without disinfecting the floors or cabinets. The 2nd day our room keys were somehow disabled and my husband was given a really hard time getting a new key. They asked for his ID that was locked in the room, asked him to verify all the other information that I provided at booking and they still wouldn’t provide another card. He was told that he needed an appointment to speak with the manager .
Stayed 2 nights in Jul 2021
Response from Bluegreen Vacations Rentals Team on Sep 29, 2021
Thank you for sharing your detailed review, Cameshia. We would like to sincerely apologize regarding the housekeeping and locked room issues you experienced and hope that did not detract from your stay. Your review regarding your stay is useful to help us become a better property.

8/10 Good

Rafael

Traveled with family
Liked: Cleanliness, room comfort
Love it
My time there was very relaxing and calm. Would love to go back
Stayed 2 nights in Apr 2021
Response from Bluegreen Vacations Rentals Team on Apr 15, 2021
Thank you for sharing your review, Rafael. We are so happy to hear you enjoyed a nice relaxing stay at our Harbour Lights property. We would be glad to have you stay with us again!

8/10 Good

Kenneth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent resort.
The only knock I have against this place is if you are on a higher floor you do not have an elevator option other than that this place is fantastic.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good and clean . I'll will stay again
Stayed 2 nights in Nov 2019
Response from Customer Care on Dec 9, 2019
We would love to have you stay with us again at Harbour Lights!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They did not give us the king size room that we requested. Other than that very thing was excellent.
Stayed 6 nights in Oct 2019

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Matt

Liked: Staff & service
Disliked: Room comfort
Good price
The resort had some nice features we were not expecting, such as a number of pools, fishing ponds, many discounts to area stores, use of a state park pass daily, and a kids club (if you have kids). Unfortunately, the beds were not comfortable and the room could have been cleaner. We learned there are units that are owned by individuals who rent them out, so what we experienced may not be a reflection of the resort, just maybe an owner. For the "extras," the price was great.
Stayed 3 nights in Sep 2019
Response from Customer Care on Nov 5, 2019
We appreciate you sharing your insight, Matt. We are glad to hear you enjoyed the location at our Harbour Lights property. We will share your review with our team. We would be happy to have you stay with us again!

10/10 Excellent

Amanda

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly
Loved the pool and look of the room. Great price.
Stayed 2 nights in Sep 2019

10/10 Excellent

victoria, sumter sc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was excellent. the stay the staff.would not mind staying there again
Stayed 2 nights in Sep 2019

10/10 Excellent

Quinyarda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

K51, Myrtle Beach,SC

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check In was @4 and it was almost 5 after we got into the room after driving 6 hours to get there
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Stayed 4 nights in Sep 2019

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms was good and very clean ! It was a pleasure staying there!
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Lenmore at the receptionist check-in was not friendly.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful stay at the resort. It was beautiful, clean and relaxing. I would definitely recommend for a starvation.😊
Stayed 4 nights in Jul 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

shaneta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
It was great
Stayed 2 nights in Jul 2019

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected but.....
This place was more than I thought and much nicer. My only complaint would be that there was no elevator and our room was in the 3rd floor. Carrying our luggage and things up and down the stairs was no fun. I will know next time to ask for a ground room.
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2018

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Kesha, Myrtle Beach

Liked: Cleanliness, staff & service
Clean towel was not accessable. Had set time to pick up towels.
Stayed 3 nights in Jul 2018

2/10 Terrible

Kim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor customer service
When I arrived to check in I was told that the resort was over booked. I never stayed at this location.
Stayed 2 nights in Aug 2017
Hello Kim, Thank you for sharing your review of Harbour Lights! We are sorry to hear of the customer service you received. We strive to fulfill guest satisfaction in all matters, so at your convenience we would like to learn more about your recent experience. Please submit a Contact Us form on our website, and reference your review site User Name and review subject line. Thank you!

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
It's labeled as a hotel but doesn't have housekeeping...I would've rated higher but we were there for 4 days on "VACATION " and having to clean your own room and get your own towels was aggravating.
Stayed 3 nights in Aug 2017
Response from Bluegreen Customer Care on Aug 21, 2017
Thank you for staying with us at Harbour Lights! We are incredibly sorry you were unaware that we do not offer daily housekeeping. We appreciate your feedback and we will share your concern with our team. Thank you!

10/10 Excellent

Alan B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2017
Thank you for staying with us at Harbour Lights, Alan!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly place to stay.
Once you figure out the best way to get in and out of the property Harbor Lights is a wonderful place to stay. Hwy 501 can be a bit confusing. Harbor Lights is very family friendly with activities going on all the time. Very clean. Hospitality was wonderful. Shopping and restaurants within a couple of miles. Did not try restaurant on property. Lots of pools. I would definitely stay there again.
Stayed 2 nights in Jul 2017
Thank you for staying with us at Harbour Lights! We are thrilled you found your accommodations to be very clean and experienced wonderful hospitality. We are also pleased you enjoyed the activities on-site. We appreciate your feedback and compliments. We hope you will join us again soon!

10/10 Excellent

Linda, P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Friendly environment
Poolside was a lot of fun. Family and friends dancing at pool. Great memory😁
Stayed 2 nights in Jul 2017
Response from Bluegreen Customer Care on Jul 13, 2017
Hello Linda, Thank you for staying with us at Harbour Lights! We are delighted you and your family enjoyed dancing at the pool! We appreciate your feedback and compliments. We hope you will join us again soon!

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Ok stay.
Was okay, kids in room above us were running and annoying. Other than that it was a good place
Thank you for your review of Harbour Lights! We appreciate your feedback. We hope you will join us again soon!

6/10 Okay

Verified traveler

Disliked: Cleanliness
Thank you for staying with us at Harbour Lights!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
To make this stay better would be to have WiFi available with an extra fee
Response from General Manager on Mar 3, 2017
Thank you for your feedback of Harbour Lights!

10/10 Excellent

Katina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe environment!
Blue green was relaxing and a great place to take teenage girls who like to wonder on there own! It was safe and the club house gave them plenty to do! We loved it here and I think we found a new place to stay when we go to the beach!
Response from General Manager on Feb 20, 2017
Hello Katina, Thank you for staying with us at Harbour Lights! We are so glad you felt safe while staying with us. We are also pleased that you found your accommodations to be relaxing! We appreciate your feedback and we hope you will join us again soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Place
Enjoyed my stay great and friendly staff. I had one problem got fixes with in minutes. It was a great location with in 10 to 15 in every direction to where ever I want to go.
Response from Bluegreen Customer Care on Jan 26, 2017
Hello, Thank you for staying with us at Harbour Lights! We are so glad the staff was friendly. We are also glad you loved our location! We hope to welcome you back again soon.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort
Great place to stay.
Response from General Manager on Jan 18, 2017
Thank you for staying with us at Harbour Lights, Barbara!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Willie, west palm beach florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice to be away
the property is close to airport, restaurants and our place of worship and not far from the beach, although, if you don't live at one of the hotels on the beach, it's hard to find a parking space
Response from General Manager on Sep 27, 2016
Hello Traveler, Thank you for sharing your review of the Harbour Lights. We are happy to hear you enjoyed our location. We hope you will join us again soon!

10/10 Excellent

yasmine, Myrtle Beach, SC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I absolutely loved it!
Awesome!
Response from General Manager on Sep 27, 2016
Thank you for sharing your review with us!