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The staff was very friendly and helpful, and the included breakfast was incredible. You can pick between Japanese and American food, including fresh fruits and green salad.
Hotel Nikko Nara was very closed to the thr JR Nara Station whivh made it easy for us to go out in about. The staff was very friendly, kind and respectful. The breakfast was amazing!
Maria
Stayed 3 nights in Apr 2024
Response from Front Office Manager on Apr 9, 2024
Dear Customer,thank you for staying at Hotel Nikko during your visit to Nara.We are pleased to see that you have found our hotel to your liking.We do our best to guarantee our guests cleanliness and quiet and we are happy to know that we have met your expectations.If you ever visit Nara again, don't hesitate to stay at our hotel again. We are waiting for you."Front Office Manager
Dear Customer,thank you for staying at Hotel Nikko during your visit to Nara.We are pleased to see that you have found our hotel to your liking.We do our best to guarantee our guests cleanliness and quiet and we are happy to know that we have met your expectations.If you ever visit Nara again, don't hesitate to stay at our hotel again. We are waiting for you."Front Office Manager
I have nothing yo say. This hotel is just so bizarre. It has no customer service. I understand the no cancellation policy, which to me means that the reservation is non refundable however they refused to cancel the reservation as a whole. It’s just weird.
Ingrid
Stayed 1 night in Mar 2024
Response from Front Office Manager on Apr 9, 2024
Dear Mr./Ms. IngridEven though you chose our hotel from among many hotels in Nara for your recent visit, we are very sorry that your stay did not meet your expectations when the staff failed to respond to your request for cancellation policy. We will share your valuable opinions and evaluations with the relevant departments to provide a more comfortable space for our guests.We will do our best to improve our service so that this kind of incident does not happen in the future.Please take care of yourself during this season.All the staff are looking forward to seeing you again.Thank you for your contribution.Front office manager
Great place to stay. Convenient to station. Staff excellent, friendly and competent.
Michael
Stayed 1 night in Mar 2024
Response from Hotel Nikko Nara - Front Office on Mar 20, 2024
Dear Mr. MichaelThank you for using our hotel during your recent visit to Nara.We are delighted to see that you have given our hotel a high evaluation.The valuable words that you posted about our staff's response will be a good encouragement to the personnel involved.We will continue to strive to provide a comfortable space for everyone who visits us.All the staff are looking forward to seeing you again.Thank you for your contribution.
Response from Hotel Nikko Nara - Front Office on Apr 2, 2024
Dear Ms. Claudia AlejandraThank you for using our hotel during your recent visit to Nara.Thank you for your kind evaluation. We will strive to improve our hotel so that you can be even more satisfied, so please enjoy it next time.All the staff are looking forward to seeing you again.Thank you for your contribution.
So convenient to the transportation. Shopping mall nearby and many restaurants selection.
Jason
Stayed 2 nights in Dec 2023
Response from Front office manager on Feb 18, 2024
Dear Customer,thank you for staying at Hotel Nikko during your visit to Nara.We are pleased to see that you have found our hotel to your liking.We do our best to guarantee our guests cleanliness and quiet and we are happy to know that we have met your expectations.If you ever visit Nara again, don't hesitate to stay at our hotel again. We are waiting for you."Front Office Manager
Excellent location, clean, efficient staff. Tiny bathroom. The listing says it has a gym but it’s really just 2 exercise bikes and a cross trainer in a corner on the 6th floor. Not a gym in any sense. Apart from that, a good hotel to discover Nara from
Hazel
Stayed 2 nights in Jan 2024
Response from Front office manager on Feb 18, 2024
Dear Customer,thank you for staying at Hotel Nikko during your visit to Nara.We are pleased to see that you have found our hotel to your liking.We do our best to guarantee our guests cleanliness and quiet and we are happy to know that we have met your expectations.If you ever visit Nara again, don't hesitate to stay at our hotel again. We are waiting for you."Front Office Manager
I like the hotel location. The room is clean but it needs some update in term of new lighting, and new carpet. The room looks old and has unpleasant smell.
NGHI
Stayed 2 nights in Oct 2023
Response from Front office manager on Feb 18, 2024
Dear Customer,thank you for staying at Hotel Nikko during your visit to Nara.We are pleased to see that you have found our hotel to your liking.We do our best to guarantee our guests cleanliness and quiet and we are happy to know that we have met your expectations.If you ever visit Nara again, don't hesitate to stay at our hotel again. We are waiting for you."Front Office Manager
The room was large and comfortable .the Nespresso pods every day were a nice touch along with free coffee in the lobby every morning. Bath house was relaxing and the easy access to the station made this a wonderful stay.The only down side was the lack of laundry facilities for guests as we were told that the laundry room was "under construction". That said , this hotel was excellent value for money in a really convenient location .
Lynne
Stayed 7 nights in Dec 2023
Response from Front office manager on Feb 18, 2024
Dear Customer,thank you for staying at Hotel Nikko during your visit to Nara.We are pleased to see that you have found our hotel to your liking.We do our best to guarantee our guests cleanliness and quiet and we are happy to know that we have met your expectations.If you ever visit Nara again, don't hesitate to stay at our hotel again. We are waiting for you."Front Office Manager
8/10 Good
Andrew
Dec 26, 2023
Liked: Cleanliness, staff & service, room comfort
Right near the station, kind staff who speak pretty decent English, clean rooms. A bit dated, though.
Andrew
Stayed 2 nights in Dec 2023
Response from Front office manager on Feb 18, 2024
Dear Customer,thank you for staying at Hotel Nikko during your visit to Nara.We are pleased to see that you have found our hotel to your liking.We do our best to guarantee our guests cleanliness and quiet and we are happy to know that we have met your expectations.If you ever visit Nara again, don't hesitate to stay at our hotel again. We are waiting for you."Front Office Manager
Staff are friendly, very good amenities, very near to shops and train station
Clarita
Stayed 1 night in Nov 2023
Response from manager on Dec 8, 2023
Dear Customer,thank you for staying at Hotel Nikko during your visit to Nara.We are pleased to see that you have found our hotel to your liking.We do our best to guarantee our guests cleanliness and quiet and we are happy to know that we have met your expectations.If you ever visit Nara again, don't hesitate to stay at our hotel again. We are waiting for you.
6/10 Okay
Mark
Traveled with family
Nov 12, 2023
Liked: Staff & service
A 3-Star hotel with a great location
This is not a 4-star hotel. I would rate it as 3 stars. It is rather aged and offers limited amenities. On the positive, it has a great location right next to the train station. You can catch a local bus right outside to take you to the major sightseeing locations. There are also 3-4 restaurants at the building where the hotel is located
Mark
Stayed 1 night in Nov 2023
Response from Hotel Nikko Nara - Front Office on Dec 8, 2023
Dear Mr. MarkEven though you chose our hotel from among many hotels in Nara for your recent visit, we are sorry that we did not meet your expectations. We want to apologize about the older feel of our hotel spaces. Renovation works are currently under study. We will do our best to provide a better atmosphere in the future. On the other hand, we are pleased to know that our location near the JR Station has made your travels to Nara’s attractions and the nearby facilities more comfortable.Please take care of yourself during this season.All the staff are looking forward to seeing you again.Thank you for your contribution.
6/10 Okay
Michael
Nov 9, 2023
Liked: Cleanliness, staff & service
Next to jr station but very outdated.
Michael
Stayed 1 night in Nov 2023
Response from manager on Dec 8, 2023
Dear costomer,Thank you for staying at Hotel Nikko Nara during your visit to Nara.If you ever visit Nara again, don't hesitate to stay at our hotel again. We are waiting for you.
The staff were friendly, competent and eager to help, even by Japanese standards. They went out of their way to make me feel comfortable and at home. I would gladly stay there again.
charles
Stayed 1 night in Nov 2023
Response from Front Office Manager on Nov 13, 2023
Dear Customer,thank you for staying at Hotel Nikko during your visit to Nara.We are pleased to see that you have found our hotel to your liking.We do our best to guarantee our guests cleanliness and quiet and we are happy to know that we have met your expectations.If you ever visit Nara again, don't hesitate to stay at our hotel again. We are waiting for you."Front Office Manager
The hotel was conveniently positioned right next to the train station, which also had a supermarket and a cafe for breakfast
LESLEY
Stayed 2 nights in Oct 2023
Response from Front Office Manager on Nov 13, 2023
Dear Customer,thank you for staying at Hotel Nikko during your visit to Nara.We are pleased to see that you have found our hotel to your liking.We do our best to guarantee our guests cleanliness and quiet and we are happy to know that we have met your expectations.If you ever visit Nara again, don't hesitate to stay at our hotel again. We are waiting for you."Front Office Manager
It is at the JR Nara station so great for foreigners with JR Passes going to Nara. Great afternoon reception room with refreshments. Walking distance to Nara Park and most sightseeing destinations in Nara.
Jon
Stayed 2 nights in Oct 2023
Response from Front Office Manager on Nov 13, 2023
Dear Customer,thank you for staying at Hotel Nikko during your visit to Nara.We are pleased to see that you have found our hotel to your liking.We do our best to guarantee our guests cleanliness and quiet and we are happy to know that we have met your expectations.If you ever visit Nara again, don't hesitate to stay at our hotel again. We are waiting for you."Front Office Manager
Response from Front Office Manager on Nov 13, 2023
Dear Customer,thank you for staying at Hotel Nikko during your visit to Nara.We are pleased to see that you have found our hotel to your liking.We do our best to guarantee our guests cleanliness and quiet and we are happy to know that we have met your expectations.If you ever visit Nara again, don't hesitate to stay at our hotel again. We are waiting for you."Front Office Manager
8/10 Good
Katherine
Traveled with family
Oct 15, 2023
Liked: Cleanliness, staff & service, amenities
A great hotel for your stay in Nara as it is very central and within walking distance of most attractions.
Katherine
Stayed 3 nights in Oct 2023
Response from Front Office Manager on Nov 13, 2023
Dear Customer,thank you for staying at Hotel Nikko during your visit to Nara.We are pleased to see that you have found our hotel to your liking.We do our best to guarantee our guests cleanliness and quiet and we are happy to know that we have met your expectations.If you ever visit Nara again, don't hesitate to stay at our hotel again. We are waiting for you."Front Office Manager
Wish that we had more time to stay at this beautiful, conveniently located gem. Amenities were plentiful, breakfast was good, and staff were friendly and professional. We regret not having time to visit the onsen. (There is a visitor center right next door that offers information and maps in many languages.
Peter
Stayed 1 night in Sep 2023
Response from Front Office Manager on Nov 13, 2023
Dear Customer,thank you for staying at Hotel Nikko during your visit to Nara.We are pleased to see that you have found our hotel to your liking.We do our best to guarantee our guests cleanliness and quiet and we are happy to know that we have met your expectations.If you ever visit Nara again, don't hesitate to stay at our hotel again. We are waiting for you."Front Office Manager
Enjoyed our stay very much, family friendly kind and understanding.
Michael
Stayed 1 night in Sep 2023
Response from Front Office Manager on Nov 13, 2023
Dear Customer,thank you for staying at Hotel Nikko during your visit to Nara.We are pleased to see that you have found our hotel to your liking.We do our best to guarantee our guests cleanliness and quiet and we are happy to know that we have met your expectations.If you ever visit Nara again, don't hesitate to stay at our hotel again. We are waiting for you."Front Office Manager
The advantage is that the accommodation is close to the train station, and a bus stop that is convenient for traveling to other tourist destinations is also nearby. The staff responded kindly, and the cleanliness of the accommodation was satisfactory. If I come to Nara again, I would like to stay at this hotel again.
SEUNGWON
Response from Front Office Manager on Nov 13, 2023
Dear Customer,thank you for staying at Hotel Nikko during your visit to Nara.We are pleased to see that you have found our hotel to your liking.We do our best to guarantee our guests cleanliness and quiet and we are happy to know that we have met your expectations.If you ever visit Nara again, don't hesitate to stay at our hotel again. We are waiting for you."Front Office Manager
Thank you for staying at Hotel Nikko during your visit to Nara.We are pleased to see that you have found our hotel to your liking.We do our best to guarantee our guests cleanliness and quiet and we are happy to know that we have met your expectations.If you ever visit Nara again, don't hesitate to stay at our hotel again. We are waiting for you.
Dear Customer,thank you for staying at Hotel Nikko during your visit to Nara.We are pleased to see that you have found our hotel to your liking.We do our best to guarantee our guests cleanliness and quiet and we are happy to know that we have met your expectations.If you ever visit Nara again, don't hesitate to stay at our hotel again. We are waiting for you."Front Office Manager
The hotel is located in a convenient area, we had a wonderful weekend there, the property is old but clean and rhe staff are awsome!
Adriana
Stayed 2 nights in Jun 2023
Response from Front Office Manager on Jul 22, 2023
Dear Customer,thank you for staying at Hotel Nikko during your visit to Nara.We are pleased to see that you have found our hotel to your liking.We do our best to guarantee our guests cleanliness and quiet and we are happy to know that we have met your expectations.If you ever visit Nara again, don't hesitate to stay at our hotel again. We are waiting for you."Front Office Manager
8/10 Good
VINCENT J O
Traveled with family
Jun 29, 2023
Liked: Staff & service
a 50/50
just a few steps away from the train and bus station. excellent staff. the room had a musty smell that wont go away despite in room filter. the smell of the room will prevent me from booking again
VINCENT J O
Stayed 2 nights in Jun 2023
Response from Front Office Manager on Jul 22, 2023
Dear Customer,thank you for staying at Hotel Nikko during your visit to Nara.We are pleased to see that you have found our hotel to your liking.We do our best to guarantee our guests cleanliness and quiet and we are happy to know that we have met your expectations.If you ever visit Nara again, don't hesitate to stay at our hotel again. We are waiting for you."Front Office Manager
8/10 Good
Ching Szuen
Traveled with family and small children
Jun 20, 2023
Liked: Cleanliness, staff & service
Location was excellent - 1 min to the train station. Property was slightly dated. Doesn't have laundry facilities in the hotel and had to use a 24hr coin laundry nearby. Room was quite small.
Ching Szuen
Stayed 2 nights in Jun 2023
Response from Front Office Manager on Aug 7, 2023
Dear Customer,thank you for staying at Hotel Nikko during your visit to Nara.We are pleased to see that you have found our hotel to your liking.We do our best to guarantee our guests cleanliness and quiet and we are happy to know that we have met your expectations.If you ever visit Nara again, don't hesitate to stay at our hotel again. We are waiting for you."Front Office Manager
Nikko Nara is super conveniently located next to the train station and is a short walk from Sanjodori and Naramachi. It's an old hotel but well managed, well maintained and comfortable. The hot spring-fed public bath is wonderful and we used it every chance we had. The staff are polite, helpful and welcoming. The hotel breakfast spread is generous and a great way to try different Japanese dishes.
Mark
Stayed 2 nights in Jun 2023
Response from Front office manager on Jul 22, 2023
Dear MarkThank you for using our hotel during your recent visit to Nara.We are delighted to see that you have given our hotel a high evaluation.Regarding the breakfast that you enjoyed, we serve mainly local ingredients under the concept of "breakfast in Nara".We will continue to improve the menu so that you can be even more satisfied, so please enjoy it next time.Please take care of yourself during this season.All the staff are looking forward to seeing you again.Thank you for your contribution.Front office manager
Really enjoyed our short stay at this hotel
This was my second stay there and would stay again.
Howard
Stayed 2 nights in May 2023
Response from Hotel Nikko Nara on Jun 8, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
10/10 Excellent
Michael
May 3, 2023
Michael
Stayed 2 nights in Apr 2023
Response from Hotel Nikko Nara on May 25, 2023
Thank you for using Hotel Nikko Nara the other day.I am delighted to read that you gave us a high evaluation.We are looking forward to seeing you again.Thank you for posting your review.
Thank you for using Hotel Nikko Nara the other day.I am delighted to read that you gave us a high evaluation.We are looking forward to seeing you again.Thank you for posting your review.