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Reviews of Moxy Nashville Downtown

2.5 out of 5
Moxy Nashville Downtown
110 3rd Avenue South, Nashville, TN

Reviews

8.6

Excellent

Rating 10 - Excellent. 568 out of 1000 reviews" "
Rating 8 - Good. 232 out of 1000 reviews" "
Rating 6 - Okay. 106 out of 1000 reviews" "
Rating 4 - Poor. 48 out of 1000 reviews" "
Rating 2 - Terrible. 46 out of 1000 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop wait staff did not seem happy to be there. Did not go back after the first night.
Stayed 2 nights in Apr 2024
Response from Moxy on Apr 25, 2024
Thank you for taking the time to share your feedback. It is feedback like this that we learn from and use to improve. Our goal is for every guest to enjoy the “Moxy Experience” and we apparently fell short this time. If you give us another chance, we will do everything we can to show you an improved experience.

4/10 Poor

Karan

Traveled with partner
Disliked: Property conditions & facilities
Room had no window and a brick wall. Felt like a prison cell. Lighting in room was terrible. Was awakened at 7:23 am by hammering on other side of wall. It went on for over an hour. Pipes clanked when water turned on. Restaurant not open on Mondays.
Stayed 1 night in Apr 2024
Response from Moxy on Apr 22, 2024
Thank you for taking the time to share your feedback. It is feedback like this that we learn from and use to improve. Our goal is for every guest to enjoy the “Moxy Experience” and we apparently fell short this time. If you give us another chance, we will do everything we can to show you an improved experience.

4/10 Poor

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Moxy on Apr 22, 2024
Stephen,Thanks for staying with us! We are sorry that you did not have a great visit. If you will give us another chance we will make sure that you have a much improved experience.

10/10 Excellent

Brenda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome time
Stayed 3 nights in Apr 2024
Response from Moxy on Apr 25, 2024
Thank you for your feedback! We are already looking forward to your next visit!

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Moxy on Apr 19, 2024
Abigail,Thanks for staying with us! We can't wait to see you again!

10/10 Excellent

Tammy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the uniqueness of the decor. It was a very fun flavor. The Lobby and Bar area had a lot to enjoy with live music, pool, games to play or just hang out and visit. The rooftop bar overlooked Broadway and was a nice space. The staff were all excellent! Would stay there again and again.
Stayed 3 nights in Mar 2024
Response from Moxy on Apr 17, 2024
Tammy,Thank you for the kind words! We enjoyed having you as our guest and look forward to seeing you again soon!

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
My only complaint is i probably should have not got street side cause luke bryan and johnny cash bar start music at 10am but other than that great location! Walking distance to everything
Stayed 4 nights in Apr 2024
Response from Moxy on Apr 18, 2024
Guadalupe,Thank you for staying with us! We appreciate your feedback and will do everything we can to make your next stay a quieter one.

4/10 Poor

Stephanie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This hotel was awesome much needed quiet time but I did not like that they have no staff to clean the rooms, had to request clean towels everyday more than 3 times then having to go out to the hall way to use the phone to call front desk since there are no phones in the rooms!!!
Stayed 3 nights in Apr 2024
Response from Moxy on Apr 18, 2024
Stephanie,Thank you for taking the time to share your feedback. It is feedback like this that we learn from and use to improve. Our goal is for every guest to enjoy the “Moxy Experience” and we apparently fell short this time. If you give us another chance, we will do everything we can to show you an improved experience. We are shocked to hear that there was no phone in your room. There should have been a phone in your room and we appreciate you bringing that to our attention.

10/10 Excellent

Adan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location,
Stayed 4 nights in Apr 2024
Response from Moxy on Apr 15, 2024
Adan,Thanks for staying with us! We can't wait to see you again!

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to broadway. Small rooms but clean and comfortable.
Stayed 3 nights in Apr 2024
Response from Moxy on Apr 27, 2024
David,Thanks for staying with us! We can't wait to see you again!

10/10 Excellent

Tabitha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has some unique features which are really cool. It is warm, cozy, and friendly.
Stayed 1 night in Apr 2024
Response from Moxy on Apr 24, 2024
Tabitha,Thank you for the kind words! We can't wait to see you again!

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Moxy on Apr 18, 2024
Stephen,Thanks for staying with us! We hope to see you again!

8/10 Good

Kelly, Parrish

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Dakota

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing vibes and service! Loved it!
Stayed 3 nights in Apr 2024
Response from Moxy on Apr 11, 2024
Dakota,Thanks for staying with us! We can't wait to see you again!

10/10 Excellent

Nehemiah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor was Beautiful
Stayed 4 nights in Apr 2024
Response from Moxy on Apr 11, 2024
Nehemiah,We are glad you enjoyed your stay! We are already looking forward to your next visit!

2/10 Terrible

Jennifer

Stayed 1 night in Apr 2024
Response from Moxy on Apr 18, 2024
Jennifer,Thank you for staying with us! We would love to have the opportunity to address your concerns from your recent stay. Please reach out to the hotel directly.

10/10 Excellent

Maricela

Stayed 2 nights in Mar 2024
Response from Moxy on Apr 30, 2024
Maricela,Thanks for staying with us! We can't wait to see you again!

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place!
Stayed 3 nights in Apr 2024
Response from Moxy on Apr 9, 2024
Jeffrey,Thanks for the kind words! We can't wait to see you again!

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Moxy puts you in easy walking distance to the heart of Nashville's music. Nice quiet bar upstairs.
Stayed 1 night in Mar 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Loved the location.
Stayed 4 nights in Apr 2024

6/10 Okay

Donald Vincent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was great. Kid rock is loud. Missed having coffee and a small table to sit at in the room.
Stayed 7 nights in Mar 2024
Response from Moxy on Apr 2, 2024
Thank you for your feedback. We appreciate you staying with us!

10/10 Excellent

Mathew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean and safe
Stayed 3 nights in Mar 2024
Response from Moxy on Apr 30, 2024
Mathew,Thanks for staying with us! We are already looking forward to your next visit!

10/10 Excellent

Lynnette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Broadway and friendly staff
Stayed 3 nights in Mar 2024
Response from Moxy on Apr 1, 2024
Lynnette,Thank you for the kind words! We can't wait to see you again!

10/10 Excellent

Giselle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Moxy on Apr 27, 2024
Giselle,Thanks for staying with us! We can't wait to see you again!

8/10 Good

Douglas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are quite unique in that they are very simple yet elegant. Small but functional and very stylish. The only negative is that the price is quite high for such a small room.
Stayed 1 night in Mar 2024
Response from Moxy on Mar 29, 2024
Douglas,Thank you for your feedback! We appreciate you staying with us!

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Mar 2024
Response from Moxy on Apr 25, 2024
Thank you for your feedback! We can't wait to see you again!

10/10 Excellent

Niki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Moxy was the perfect place to stay if you want to be in the thick of things on Broadway. Placed right behind Kid Rocks bar (one of the best in my opinion) it was convenient and extremely walkable. No climbing hills here! The room was clean and well decorated and surprisingly quiet! The decor was pure music culture and fun. I’ll be back.
Stayed 1 night in Mar 2024
Response from Moxy on Mar 25, 2024
Niki,Thanks for the kind words! We can't wait to see you again!

8/10 Good

Stacie

Traveled with group
Liked: Cleanliness, staff & service, amenities
1st Room SUCKED!!!!! We booked on line and got a terribly small room. With luggage on floor, we had to climb across bed or step into luggage to get around room. AND the cold water didn’t work in the shower. Staff was amazing and eager to assist getting us moved. Location was right near everything we wanted to see. We left car and walked everywhere. We stayed at other hotels a bit farther out. But really for the difference of $10-15 a night, it was worth it for us to stay closer to everything! We will be back!
Stayed 3 nights in Mar 2024
Response from Moxy on Mar 19, 2024
Stacie,We are so sorry for the issues that you experienced with your first room. We are happy that our staff was able to assist and turn your experience around! We can't wait to see you again!

10/10 Excellent

Lisa, Macomb

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything on Broadway!
Stayed 4 nights in Mar 2024
Response from Moxy on Mar 13, 2024
Lisa,We are glad you enjoyed yourself! We enjoyed having you with us!

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well we basically wanted something close to broadway and this place filled that need. Expedia does a little false advertising with it though most of the rooms have no windows so it throws you off on what time it is. The rooms are small so you basically live out of your luggage on the floor. The bed we decided was super uncomfortable and the pillows would go flat. The bathroom was super nice but there’s no shower door so the floor got wet every time we used the shower. And the bathroom door is on a Roller so there’s really no privacy. We had great interaction with the staff all were friendly. Super close to everything broadway, country music hall of fame, the Ryman, it was a $26 Uber ride to the Grand Ole Opry. Definitely a decent place to stay if you want to be central to the Nashville experience
Response from Moxy on Mar 14, 2024
James,Thank you for feedback. We appreciate you staying with us!

10/10 Excellent

Christopher

Stayed 1 night in Mar 2024
Response from Moxy on Mar 28, 2024
Christopher,Thanks for staying with us! We can't wait to see you again!

10/10 Excellent

Brittany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Easy and convenient to walk all of Broadway
Stayed 1 night in Mar 2024
Response from Moxy on Apr 19, 2024
Brittany,Thanks for the kind words! We are already looking forward to your next visit!

10/10 Excellent

Frank

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Close to everything. Rooms were small but clean and quiet. Nice break from all the action. Always a band playing. Will definitely stay there again when in Nashville.
Stayed 4 nights in Feb 2024
Response from Moxy on Apr 18, 2024
Frank,Thanks for the kind words! We are already looking forward to your next visit!

10/10 Excellent

Kristen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location to all the downtown broadway activities
Stayed 2 nights in Mar 2024
Response from Moxy on Mar 3, 2024
Thanks for the kind words! We can't wait to see you again!

10/10 Excellent

Stephanie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was the perfect spot downtown. It was walking distance to Broadway!
Stayed 2 nights in Feb 2024
Response from Moxy on Mar 14, 2024
Stephanie,Thank you for the kind words! We are already looking forward to your next visit!

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Moxy on Mar 1, 2024
Kristen,Thanks for taking the time to rate our hotel!

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Moxy on Apr 18, 2024
Thanks for staying with us! Please reach out to the hotel to give us an opportunity to address your concerns.

8/10 Good

Erica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room did not have a window and lighting was very poor in the room
Stayed 3 nights in Feb 2024
Response from Moxy on Apr 18, 2024
Thank you for your feedback. We have addressed the room type issue and now have our room types clearly labeled in Expedia. We hope you will give us another chance in the future.

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location and everyone was very friendly and helpful.
Stayed 4 nights in Feb 2024
Response from Moxy on Apr 15, 2024
Stephanie,Thank you for the kind words! We can't wait to see you again!

8/10 Good

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just off Broadway. Perfect location to enjoy all the music that Broadway has.
Stayed 4 nights in Feb 2024
Response from Moxy on Apr 11, 2024
Frank,Thanks for staying with us! We can't wait to see you again!

6/10 Okay

Savanhna

Good service
Stayed 5 nights in Feb 2024
Response from Moxy on Apr 11, 2024
Savannah,Thanks for staying with us!

2/10 Terrible

Matt

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was horrible. We paid for a window room - they said it was false advertising by Expedia and put us in a room without a window night number 1. They then moved us to a queen room with a room which was also horrible. Terrible experience and we'll never stay here again!
Stayed 4 nights in Jan 2024
Response from Moxy on Feb 5, 2024
Thank you for your feedback. Your comments have been forwarded to Management.

10/10 Excellent

Jacqueline Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
We will never stay anywhere else, we come down about once a year, this was out 8th visit. This was our best stay, and I truly wont book anywhere else. Rooms, lobby, location, staff, atmosphere. Everything, we loved it!
Stayed 2 nights in Jan 2024
Response from Moxy on Apr 3, 2024
WOW! Thank you so much for the kind words! We are already looking forward to your next visit!

10/10 Excellent

kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice, but rooms were very small!
Stayed 2 nights in Jan 2024
Response from Moxy on Jan 30, 2024
Thanks for staying with us! We can't wait to see you again!

6/10 Okay

Shelbi

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Will Most Likely NOT Be Back...
Our room had no windows, and felt like a dungeon. The staff was so rude, ASIDE from the valet (They were lovely). I don't plan on being back to stay here. the only perk about this hotel was the location.
Stayed 1 night in Jan 2024
Response from Moxy on Mar 21, 2024
Thank you for your feedback. Your comments have been forwarded to management.

6/10 Okay

Jennifer

Liked: Property conditions & facilities
Stayed 5 nights in Nov 2023
Response from Moxy on Mar 25, 2024
Thanks for taking the time to rate our hotel. We enjoyed having you as our guest!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Moxy on Jan 22, 2024
Lisa,Thanks for staying with us! We can't wait to see you again!

10/10 Excellent

Elizabeth M

Stayed 3 nights in Jan 2024
Response from Moxy on Mar 19, 2024
Elizabeth,Thanks for staying with us! We are already looking forward to your next visit!

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Trying too hard to be trendy
The Industrial Loft style can be great, but its so over done here. Our room was smaler than a minivan and had no windows (how is that even legal?)
Stayed 1 night in Jan 2024
Response from Moxy on Mar 14, 2024
Thank you for your feedback. We are sorry to hear that you were not a fan of the Moxy brand experience. We hope that your next visit to Nashville will be a better experience.