Ratings based on 124 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

A quick weekend away

Posted May 26, 2015
My husband and I just wanted someplace quick to get away for a couple of days. This place is really nice for the money spent. Located in a good area with lots of food choices and shopping options around. The staff was friendly, breakfast was pretty good, and the room seemed very clean. The bed was really comfy to lay in, though sleeping overnight was a little harder on us because we are used to a slightly firmer mattress. But that's just us...not the beds fault. Overally, great stay and we will definitely come again!
3 out of 5
by A verified travelerfrom Dallas

Felt Hasseled

Posted Apr 20, 2015
Pros: Little
Cons: Train the maid staff better.
Location: Our room was very close to the freeway on ramp and was noisy throughout the night.
Our reservation was for two nights. The morning after the first night the maid knocked on our door early to see if we were leaving. We said we were leaving for the day later in the morning. When we passed her in the hall around 8:30 going for breakfast she asked again when we were leaving. We left for the day at around 10:30 a.m. and rooms were still being cleaned on the floor. We returned late that night and the room had not been serviced. We had to get towels from the front desk.
3 out of 5
Recommended
for Everyone
by A verified traveler

Poor customer service.

Posted Mar 30, 2015
The hotel is nice and the room was clean when we got there, but after three nights the room was never cleaned. The front desk lady said she couldn't do anything to compensate us since we went through Expedia. I don't know why that mattered, but all she did was apologize and was unwilling to do anything else. We had to call for towels and sheets every day and change the beds ourselves. Very poor customer service!
3 out of 5
by A verified travelerfrom Chattanooga, TN

Decent hotel

Posted Mar 30, 2015
Pros: Clean. King bed was comfortable.
Cons: Noisy hallways. Uncomfortable sofa bed.
In town for a baseball tournament the same weekend as the TN National Guard convention so all hotel prices were very high due to high occupancy.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ohio

Awesome Choice

Posted Mar 23, 2015
Pros: Location. Free breakfast was great. Cleanliness!
Cons: Pool was very warm.
Location: Many places to eat, easy access to 40, outlet mall shopping less than 5 minutes.
Great location, plenty of food choices nearby, easy access to 40, outlet mall shopping. Staff was helpful and kind. Room was clean. Plenty of absorbent towels. Breakfast selections good - cereal, oatmeal, pancakes, scrambled eggs, biscuits and gravy and more. All around great stay!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hico Texas

Stress free

Posted Mar 10, 2015
Great people and very nice suite. Front desk was always very friendly and attentive. Staff was bery helpful and cheerful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 4, 2015
We got there in time to sleep and get up. That's about it.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 17, 2015
Valentine's Day. We were going to spend $400 on a downtown hotel and upon check-in, it was a smoking room (not-requested) facing the alley. We got a room at this hotel and went to a very romantic dinner at Mo'Cara's, a local restaurant. I'd recommend both the hotel and the dual chef-owned restaurant.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 7, 2015
Great for quick overnight stay. Breakfast was also good
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 25, 2015
Nice room, easy access. Good place to stop for a night.