Ratings based on 551 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 30, 2014
Clean rooms with great service. Close to hospital with convenient shuttle service to and from.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Hotel next to Vanderbilt

Posted Sep 17, 2014
Pros: Convenience to Vanderbilt Medical Clinic Friendly and helpful Staff Very, very clean and fresh room
Cons: No suggestions for improvement.
Location: Great location…near hospital, near lovely restaurants and Shuttle service to take guests to most any location.
Lovely, clean and friendly hotel. Staff most accommodating and helpful, particularly for those who have appointments at Vanderbilt Medical Clinic…the hotel provides free shuttle service all day to and from Vanderbilt Medical Clinic and that is quite helpful. They also have a special "medical rate" for those patients of the Clinic. The rooms are large, lovely linens and spotless. The hotel restaurant was very good and reasonable, and there is fine nightly live music for entertainment in the Bar area. The hotel is also close enough to walk to a number of fine restaurants in the area. All in all, staying at this hotel is a very good experience. We will be back monthly for a number of months for medical appointments and we wouldn't think of staying anywhere else! I highly recommend this hotel and it's fine professional staff.
Comment from Hotel Management
Sep 22, 2014 by nancy, Hotel Management
Thank you so much for your 5 star rating! We are glad that you enjoyed your stay. We appreciate your kind comments regarding our staff and amenities and thank you for taking time to write your review. Our team enjoys hearing from our satisfied guests and I will be sure to share your accolades with them. We thank you for choosing Holiday Inn West End Vanderbilt. We hope to have the pleasure of serving you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Knoxville, TN

Great location

Posted Aug 25, 2014
Pros: Room was clean and the front desk staff was friendly
Cons: The shuttle said they would take you anywhere in a 3 mile radius but the guy decided he wanted to drop us off a few blocks from where we were eating.
Had a great time. There for a concert and enjoyed the stay with the hubby!
Comment from Hotel Management
Aug 28, 2014 by nancy, Hotel Management
Thank you for taking time to post your positive feedback ​ about your recent visit to our hotel. We​ are pleased you enjoyed your stay and hope that when your plans bring you back to Nashville, you will give us ​the opportunity to welcome you back!
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean hotel friendly staff and great shuttle to dt

Posted Aug 24, 2014
We had a fabulous time and will be back next year!!
Comment from Hotel Management
Aug 29, 2014 by nancy, Hotel Management
Thank you for your five star review.
3 out of 5
Recommended
for Everyone
by A verified traveler

Renovate Needed.

Posted Aug 13, 2014
Pros: I liked the conveniences nearby. Lots of restaurants.
Cons: The hotel is older and I can tell they need to renovate the bathrooms and the carpet inside the rooms. The bed was comfortable. Sofa was worn!
I stayed at this hotel for 2 nights. My room was on the 4th floor, right above the HVAC unit so I couldn't go out on the balcony because it was too loud. All in all I would stay here again if on a budget.
Comment from Hotel Management
Aug 15, 2014 by nancy, Hotel Management
Thank you for taking the time to complete the survey. We are glad you enjoyed our location. We are going to begin our renovation in November, and will be refreshing all of our rooms, as well as the lobby and restaurant. We hope you will stay at the Holiday Inn Vanderbilt on your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler from Milwaukee, WI

Posted Aug 4, 2014
Pros: Proximity to area events, Vanderbilt college, the Parthenon
Cons: An option for rooms with two queen-size beds would be nice
Location: Very accessible to anything in the West End area all the way into downtown 'strip' area
The combination of price and location made this hotel an obvious choice for our family. We booked last minute. It was very clean, great/helpful staff, didn't eat the breakfast (we're not fans of hotel-provided free breakfasts). Only complaint was that the hotel doesn't offer rooms with two queen size beds.
Comment from Hotel Management
Aug 6, 2014 by nancy, Hotel Management
Thank you for taking the time to complete the survey. We are glad you enjoyed our location. We are going to begin our renovation in November, and will be refreshing all of our rooms At that time, we will be replacing all of our double beds with 2 queen beds. We hope you will stay at the Holiday Inn Vanderbilt on your next visit.
3 out of 5
by A verified traveler

Posted Jul 4, 2014
It smelled noticeably moldy. Close to downtown. Would have liked continental breakfast for the price payed.
Comment from Hotel Management
Jul 10, 2014 by nancy, Hotel Management
We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are sorry our hotel was unable to meet your expectations during your stay. We appreciate you bringing your concern to our attention and rest assured, your input will be shared with our management team for the purpose of bringing improvements needed and rectify any unsatisfactory experiences.
5 out of 5
Recommended
for Getaway With Friends
by Andrew

Posted Jul 2, 2014 on Hotels.com
Comment from Hotel Management
Sep 6, 2014 by nancy, Hotel Management
Thank you for your 5 star review.
4 out of 5
Recommended
by A verified traveler

Great location

Posted Jul 2, 2014 on Hotels.com
Nice hotel, clean rooms, great service. The location was very close to many of the locally owned restaurants we wanted to eat at. Also, the park across the street was nice to visit as well.
Comment from Hotel Management
Sep 6, 2014 by nancy, Hotel Management
Thank you for your 4 star review.
Comment from Hotel Management
Sep 6, 2014 by nancy, Hotel Management
Thank you for taking the time to share your experience with The Holiday Inn Nashville Vanderbilt. We are glad to hear that your overall experience exceeded your expectations. We look forward to having you as our guest again very soon.
5 out of 5
Recommended
for Families
by Tony from South Carolina

Nice place to stay-quiet

Posted Jun 29, 2014 on Hotels.com
The hotel was very nice and accomodating. The only problem I had was the carpet needed to cleaned. There were several dark spots that looked dirty.
Comment from Hotel Management
Aug 30, 2014 by nancy, Hotel Management
Thanks for your 5 star rating.