Exterior

Reviews of Staybridge Suites Mt. Juliet - Nashville Area, an IHG Hotel

3 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 448 out of 656 reviews" "
Rating 8 - Good. 127 out of 656 reviews" "
Rating 6 - Okay. 31 out of 656 reviews" "
Rating 4 - Poor. 23 out of 656 reviews" "
Rating 2 - Terrible. 27 out of 656 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a nice stay for two nights. Upscale suburban area near the freeway and tons of shopping. Spacious great room for breakfast and nice in room amenities like a mini kitchen and sofa. spacing was a little tight between the TV Stand and one side if the bed. The breakfast was delicious with lots of options though the area by the waffle makers is cramped due to a lot of people waiting there. Quiet enough and two large windows for natural light. Furniture and bedding in excellent shape. Options for pillows made everyone happy.
Stayed 2 nights in May 2024

10/10 Excellent

JANICE, Irmo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay and wished I had stayes longer! I will be staying here the next time I'm driving through Nashville, Tennessee
Stayed 1 night in May 2024

10/10 Excellent

Bill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean facilities and breakfast was included. The mattress was suspect, we were sore from our the entire stay. Overall a great location and amenities
Stayed 1 night in May 2024

10/10 Excellent

Arif

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place
Stayed 2 nights in Apr 2024

10/10 Excellent

Chrashone

Stayed 1 night in Apr 2024

6/10 Okay

Alma

Disliked: Staff & service
Stayed 1 night in Apr 2024

8/10 Good

Jennifer

Stayed 2 nights in Mar 2024

6/10 Okay

Tamara

Disliked: Property conditions & facilities
Property looks great from the outside, but inside is looking wornout & used.
Stayed 1 night in Mar 2024

10/10 Excellent

Omar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean area
Stayed 1 night in Feb 2024

10/10 Excellent

Esther

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is amazing!! The room was spacious, comfortable and very clean, all the comforts of home.

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Kelly

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds exceptionally comfortable, new /modern room furnishings and decor/ well stocked kitchen/large fridge and dishwasher
Stayed 1 night in Jan 2024

10/10 Excellent

Ramsel

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious, area was convenient to get to downtown and around Nashville. Liked the stay very much.
Stayed 6 nights in Dec 2023

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Great location. Excellent breakfast with lots of options. Close to shopping and restaurants. Check-in took a long time (waited 10 minutes before anyone came to the front desk). Front desk was not readily available for part of our stay. Coffee and hot water were not refilled regularly despite that being a feature, but when asked to be refilled, staff were pleasant and accommodating. Overall a very nice stay with minor hiccups.
Stayed 3 nights in Dec 2023

10/10 Excellent

Anita

Traveled with partner
Liked: Property conditions & facilities
We have never stayed at a Staybridge before but definitely will do so again. The suite was comfy and it was so clean it sparkled!! Thank you Jayne and Phil
Stayed 2 nights in Dec 2023

10/10 Excellent

Joseph A

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Dec 2023
Response from Staybridge SuitesMt Juliet on Dec 28, 2023
Dear valued Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It’s something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Staybridge SuitesMt Juliet

8/10 Good

Redric

Liked: Cleanliness, property conditions & facilities
I asked for late checkout upn arrival. Housekeeping knocked on the door before my late checkout. I had to call front desk and fet approval again and wait for them to call back.
Stayed 2 nights in Dec 2023
Response from Staybridge SuitesMt Juliet on Dec 24, 2023
Dear valued Guest,Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,Staybridge SuitesMt Juliet

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great stay
Stayed 5 nights in Dec 2023
Response from StaybrigesuitesMtjuliet on Dec 24, 2023
Dear valued Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It’s something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

10/10 Excellent

Catherine

Traveled with family
Liked: Amenities
Stayed 1 night in Dec 2023
Response from Staybridge SuitesMt Juliet on Dec 24, 2023
Dear valued Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It’s something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Staybridge SuitesMt Juliet

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would book again!
Front desk employees were very friendly and knowledgeable! Room was comfortable and clean!
Stayed 2 nights in Dec 2023
Response from Staybridge SuitesMt Juliet on Dec 24, 2023
Dear valued Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It’s something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Staybridge SuitesMt Juliet

8/10 Good

Sheila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Staybridge SuitesMt Juliet on Dec 24, 2023
Dear valued Guest,Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the stay

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from Staybridge SuitesMt Juliet on Dec 24, 2023
Dear valued Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It’s something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Staybridge SuitesMt Juliet

10/10 Excellent

julie

Stayed 3 nights in Nov 2023
Response from Staybridge SuitesMt Juliet on Dec 24, 2023
Dear valued Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It’s something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Staybridge SuitesMt Juliet

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest and best value hotels we have been to. Large rooms, large lobby, gas fire out back, pool (in season), nice breakfast.
Stayed 6 nights in Nov 2023
Response from Staybridge SuitesMt Juliet on Dec 24, 2023
Dear valued Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It’s something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Staybridge SuitesMt Juliet

10/10 Excellent

steve, Mount Juliet

Stayed 6 nights in Nov 2023
Response from Staybridge SuitesMt Juliet on Dec 24, 2023
Dear valued Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It’s something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Staybridge SuitesMt Juliet

10/10 Excellent

Michael

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When my wife first booked the room I was unsure if I wanted to stay there rather than an Airbnb. We arrived and I was so happy with our room, how close it is to literally everything and they have a great atmosphere. The fire place out back, the breakfast, the FREE BEER on tap was definitely icing on the cake.
Stayed 5 nights in Nov 2023
Response from Staybridge SuitesMt Juliet on Dec 24, 2023
Dear valued Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It’s something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Staybridge SuitesMt Juliet

10/10 Excellent

Paul

Traveled with family
Liked: Amenities
Very nice place. Very clean
Stayed 9 nights in Nov 2023
Response from Staybridge SuitesMt Juliet on Dec 24, 2023
Dear valued Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It’s something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Staybridge SuitesMt Juliet

10/10 Excellent

June

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Staybridge SuitesMt Juliet on Dec 24, 2023
Dear valued Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It’s something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Staybridge SuitesMt Juliet

10/10 Excellent

jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here to attend the Races in Nashville, very nice place, wonderful breakfast, clean and comfortable room!
Stayed 1 night in Nov 2023
Response from StaybrigesuitesMtjuliet on Dec 24, 2023
Dear valued Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It’s something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Staybridge SuitesMt Juliet

8/10 Good

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Staybridge SuitesMt Juliet on Dec 24, 2023
Dear valued Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It’s something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Staybridge SuitesMt Juliet

10/10 Excellent

Keenan

Stayed 1 night in Oct 2023
Response from Staybridge SuitesMt Juliet on Dec 24, 2023
Dear valued Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It’s something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Staybridge SuitesMt Juliet

10/10 Excellent

Elaine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this property. Will definitely stay here next time I’m in Mt. Juliet.
Stayed 2 nights in Oct 2023
Response from Staybridge SuitesMt Juliet on Dec 24, 2023
Dear valued Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It’s something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Staybridge SuitesMt Juliet

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Oct 2023

10/10 Excellent

Ashley

Stayed 3 nights in Oct 2023

10/10 Excellent

Rk

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great room was great convenient location will stay again
Stayed 2 nights in Oct 2023

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Thea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2023

10/10 Excellent

Byron

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I didn't like was that the gas station didn't stay open 24hrs
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, needs a little maintenance but overall a good place to stay.
Stayed 4 nights in Sep 2023

8/10 Good

Courtney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
We had a two bedroom suite which worked great for us. The staff was awesome & very tentative to or our needs. It was easy for getting on the interstate to go to the different places we wanted to see. As with any hotel they really need to clean the carpet in the rooms more often.
Stayed 8 nights in Sep 2023

8/10 Good

Briony

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Good rooms, free laundry, and ample parking, only downside was only one elevator
Stayed 3 nights in Sep 2023

8/10 Good

Adrian, CWMBRAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived very late due to a flight delay,but the girl on reception was very welcoming. Lots of shops around the hotel. Only negative was that they kept running out of the paper plates and coffee at breakfast
Stayed 3 nights in Sep 2023

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Nashville area. Clean, comfy and a nice breakfast included.
Stayed 1 night in Sep 2023

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023