Outdoor pool, open 7:00 AM to 8:00 PM, cabanas (surcharge)
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Reviews of The Joseph, a Luxury Collection Hotel, Nashville

5 out of 5
The Joseph, a Luxury Collection Hotel, Nashville
401 KOREAN VETERANS BOULEVARD, Nashville, TN

Reviews

9.2

Wonderful

Rating 10 - Excellent. 144 out of 179 reviews" "
Rating 8 - Good. 16 out of 179 reviews" "
Rating 6 - Okay. 7 out of 179 reviews" "
Rating 4 - Poor. 6 out of 179 reviews" "
Rating 2 - Terrible. 6 out of 179 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

John

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
General arrogant attitude from bartenders in the FourWalls Bar, room trash cans were not collected by cleaning staff. For the rates paid for my stay, very unimpressed.
Stayed 3 nights in Apr 2024
Response from Laura on May 5, 2024
Thank you for taking the time to leave us your feedback. We apologize for that experience. I have reached out to my Food and Beverage Director to look into this feedback. We hope we can host you again soon!

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Close to all amenities of downtown Nashville
Stayed 3 nights in Apr 2024
Response from Laura on May 5, 2024
Thank you for staying with us at The Joseph, Nashville. We are thrilled you enjoyed your stay. We hope we can host you again soon!

10/10 Excellent

Graham, Brooklyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Joseph is an amazing hotel and I’ll definitely be staying again. The restaurant was excellent and the spa was incredible. It also has a really great gym, with an amazing view of the city while you’re working out.
Stayed 4 nights in Mar 2024
Response from Laura on May 5, 2024
Thank you for staying with us at The Joseph, Nashville. We are thrilled you enjoyed your stay. We hope we can host you again soon!

8/10 Good

Robin

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was nice. It was updated, clean, trendy, had good furnishings/comfortable bed, and large rooms. The pool was nice, but was not heated to 91 degrees as they said it was, it would be nice if they added a hot tub. Our main complaint was that it took forever to get food service. We ordered room service and waited almost 2 hours for the food to arrive. We also tried to go to the coffee bar and waited 25 minutes for a cup of coffee and pastry, I believe they were understaffed. All in all, it's a really nice hotel.
Stayed 3 nights in Apr 2024
Response from Laura on May 5, 2024
Thank you for taking the time to leave us your feedback about your recent stay. We are glad you enjoyed your time with us. I will be passing this information to our Director of Food and Beverage to look into these opportunities. We hope we can host you again in the future!

10/10 Excellent

Vanessa, rego park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Laura on May 5, 2024
Thank you for staying with us at The Joseph, Nashville. We are thrilled you enjoyed your stay. We hope we can host you again soon!

10/10 Excellent

ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was excellent!
Stayed 3 nights in Apr 2024
Response from Laura on May 5, 2024
Thank you for staying with us at The Joseph, Nashville. It was a pleasure hosting you! We hope that we can host you again soon!

10/10 Excellent

Erin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Easy walking to Broadway but far enough away from the craziness that is Broadway. Great rooftop pool.
Stayed 3 nights in Apr 2024
Response from Laura on May 5, 2024
Thank you for taking the time to leave us your feedback about your recent stay with us. We are thrilled you enjoyed your stay! We hope we can host you again soon!

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located just one block from the Country Music Hall of Fame and Bridgestone Arena, the famous Honky Tonk Broadway scene was only two blocks away. Every inch of this place was top notch. The room was elegantly appointed with the latest trending design and technology with a nod to sustainability by incorporating "borrowing light" from the room to the interior bathroom window. Every amenity I could think of was provided from the Nespresso machine to bedside charging stations to automatic motion detecting ambient lighting when entering the bathroom to heated bathroom floors. Most important, however, the bed and pillows were amazingly comfortable. For a grand view of the city, I recommend a visit to the rooftop bar and pool.
Stayed 2 nights in Apr 2024
Response from Laura on May 5, 2024
Thank you for staying with us at The Joseph, Nashville! We are thrilled you enjoyed your stay with us, especially our beautiful rooms. We hope we can host you again when your travels bring you back!

10/10 Excellent

Rebecca, Millgrove

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Laura on Apr 9, 2024
Thank you for staying with us! We hope that we can host you again!

10/10 Excellent

Noemaris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was attentive. The food was excellent and the service was exceptional. Truly 5-star luxury!
Stayed 3 nights in Mar 2024
Response from Laura on Apr 9, 2024
Thank you for staying with us at The Joseph, Nashville. We appreciate you taking the time to let us know about your stay! We hope that we can host you again!

10/10 Excellent

Fatima daCosta

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Loved the roof top pool.
Stayed 3 nights in Feb 2024
Response from Laura on Mar 29, 2024
Thank you for staying with us at The Joseph, Nashville! We are thrilled you enjoyed your stay. We hope that we can host you again when your travels bring you back to Nashville!

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Jan 2024
Response from Laura on Mar 29, 2024
Thank you for staying with us at The Joseph, Nashville! We are thrilled you enjoyed your stay. We hope that we can host you again when your travels bring you back to Nashville!

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Very classy hotel. Nice amenities. Wonderful staff. Great food
Stayed 5 nights in Mar 2024
Response from Laura on Mar 24, 2024
Thank you for staying with us at The Joseph, Nashville! We appreciate you taking the time to leave us your feedback. We hope that we can host you again soon!

10/10 Excellent

Marita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time in Nashville. Will definitely stay here again.
Stayed 2 nights in Mar 2024
Response from Laura on Mar 21, 2024
Thank you for staying with us at The Joseph, Nashville. We are thrilled that you enjoyed your stay with us! We hope that we can host you again soon!

10/10 Excellent

Rachelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice place to stay. Very good location for walking all around downtown Nashville. Very nice rooms with lots of space.
Stayed 2 nights in Mar 2024
Response from Ryan Beightol - Director of Rooms on Mar 17, 2024
Dear Rachelle,Thank you for your kind review! We're delighted to hear that you enjoyed your stay at The Joseph and found our location convenient for exploring downtown Nashville. We take pride in providing spacious and comfortable rooms for our guests, and we're thrilled that you appreciated the space in yours.We hope to welcome you back to The Joseph for another fantastic stay whenever your travels bring you to Nashville!Warm regards,

10/10 Excellent

Michael

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ryan Beightol - Director of Rooms on Mar 12, 2024
Thank you for your five star review!

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with great amenities.
Stayed 1 night in Feb 2024
Response from Laura on Feb 21, 2024
Thank you for choosing to stay with us at The Joseph, Nashville. We are thrilled that you enjoyed your time with us. We hope that we can host you again in the future!

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
In love with this hotel, good service the room clean. All the staff are nice and friendly. I 10000 recommend this Hotel.
Stayed 2 nights in Feb 2024
Response from Laura on Feb 21, 2024
Thank you for taking the time to leave us your feedback about your recent stay! We are thrilled to hear that you enjoyed your stay with us. We hope that we can host you again when your travels bring you back!

10/10 Excellent

Jenell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Laura on Feb 21, 2024
Thank you for staying with us at The Joseph, Nashville. We appreciate your feedback! We hope that we can host you again soon!

10/10 Excellent

Dennis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay not far from anything. Accommodations were fantastic, staff is very friendly and professional. Service is top notch. I would highly recommend and will stay here again.
Stayed 4 nights in Feb 2024
Response from Laura on Feb 13, 2024
Thank you for staying with us at The Joseph, Nashville! We are thrilled to hear that you enjoyed your stay. We hope that we can host you again when your travels bring you back!

10/10 Excellent

Shideira

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friends and I were in Nashville just for 24hrs to see a concert ! The Joseph is really in a central location it’s walking distance to broadway , restaurants ,shops , museums, and the sports stadiums ! The hotel is very clean we enjoyed the bar in the lobby the staff was also friendly
Stayed 1 night in Feb 2024
Response from Laura on Feb 13, 2024
Thank you for taking the time to leave us your feedback about your recent stay at The Joseph, Nashville. We appreciate you choosing us for your time in Nashville! We hope that we can host you again soon!

10/10 Excellent

Saide

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. The only thing I considered a bit stiff was the $60 valet parking
Stayed 1 night in Jan 2024

10/10 Excellent

Maria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, family friendly, quiet and customer service was excellent! We were close to downtown and the main attractions without being in the middle of the craziness for our 6 and 8 year old.
Stayed 4 nights in Jan 2024
Response from Ryan Beightol - Director of Rooms on Jan 16, 2024
Dear Maria,Thank you so much for your wonderful review! We're delighted that you enjoyed your stay at our hotel and that it provided a family-friendly and quiet environment. It's fantastic to hear that our location was convenient for you, allowing you to be close to downtown and the main attractions without the craziness, making it a comfortable experience for your 6 and 8-year-olds.We appreciate your kind words about our excellent customer service. If there's anything else you'd like to share or any way we can further enhance your future stays, please don't hesitate to let us know.Looking forward to welcoming you and your family back soon!Best regards,

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very pleased with our short stay at The Joseph. Short walking distance to all of the action in Broadway.
Stayed 2 nights in Jan 2024
Response from Ryan Beightol - Director of Rooms on Jan 16, 2024
Dear Brad,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your short stay at The Joseph and found our location convenient for exploring Broadway. It's always rewarding to receive positive feedback from our guests. If there's anything specific that stood out to you during your stay or any suggestions you have for improvement, we'd love to hear more.We hope to have the pleasure of welcoming you back for another fantastic experience in the future!Best regards,

10/10 Excellent

Stacy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, outstanding staff and Marci went above and beyond to accommodate our needs. Thank you.
Stayed 2 nights in Dec 2023
Response from Ryan Beightol - Director of Rooms on Jan 3, 2024
Dear Stacy,We sincerely appreciate your delightful review! It's wonderful to hear that you found our property beautiful and our staff outstanding. We are especially thrilled that Marci went above and beyond to accommodate your needs. I will be sure to pass on your kind words to Marci and the rest of our team. Thank you for choosing to stay with us, and we look forward to the pleasure of hosting you again in the future.Warm regards,

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was in incredibly nice.
Stayed 3 nights in Dec 2023
Response from Ryan Beightol - Director of Rooms on Jan 3, 2024
Dear Adam,Thank you for your kind words about our staff! We're thrilled to hear that you found them incredibly nice. Our team takes great pride in providing exceptional service, and it's always rewarding to receive positive feedback. Your compliments will be shared with our dedicated staff members, and we look forward to the opportunity of welcoming you back for another enjoyable stay.Warm regards,

8/10 Good

Joshua

Stayed 3 nights in Dec 2023
Response from Ryan Beightol - Director of Rooms on Jan 16, 2024
Dear Joshua,Thank you for taking the time to share your feedback and for choosing to stay with us. We're glad to hear that you had a positive experience overall. If there are any specific areas where we can improve and earn that extra star for your next visit, please feel free to share your insights.We value your feedback and hope to have the opportunity to welcome you back and provide an even more exceptional experience.Best regards,

10/10 Excellent

C.

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Ryan Beightol - Director of Rooms on Dec 19, 2023
Dear C.,Thank you for your perfect score and glowing review! We're thrilled to hear you had a 10 out of 10 experience at The Joseph. If there's anything specific you loved or if you have any suggestions for improvement, please feel free to share. We look forward to welcoming you back for another exceptional stay.Best regards,

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff and a great location.
Stayed 4 nights in Nov 2023
Response from Ryan Beightol - Director of Rooms on Dec 19, 2023
Dear Charles,Thank you for your kind words! We're delighted to hear that you had an amazing experience with our staff and enjoyed our great location. If there's anything specific you appreciated or if you have any suggestions for making your next stay even better, please let us know. We look forward to welcoming you back to The Joseph.Best regards,

8/10 Good

Sarah

Liked: Cleanliness
Response from Ryan Beightol - Director of Rooms on Feb 17, 2024
Dear Sarah, Thank you for your feedback! We're glad to hear that you enjoyed your stay at The Joseph. If there's anything specific you think we could improve on to make your experience even better next time, please let us know. We hope to have the opportunity to welcome you back for a 5-star stay in the future!

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Ryan Beightol - Director of Rooms on Dec 19, 2023
Dear Kenneth,Thank you for your perfect score and glowing review! We're thrilled to hear you had a 10 out of 10 experience at The Joseph. If there's anything specific you loved or if you have any suggestions for improvement, please feel free to share. We look forward to welcoming you back for another exceptional stay.Best regards,

4/10 Poor

Askale

Traveled with group, Business traveler
Dirty robes. Mixup with billing- still not resolved. Would not stay here again!
Stayed 2 nights in Dec 2023
Response from Ryan Beightol - Director of Rooms on Dec 19, 2023
Dear Askale,We sincerely apologize for the inconvenience you faced during your stay at The Joseph. We are addressing the issues with the dirty robes and billing mix-up urgently. We regret falling short of our usual standards and would appreciate the opportunity to discuss and resolve these matters directly. Your feedback is valuable, and we hope to have the chance to regain your trust in the future.Best regards,

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Great and friendly staff, very clean hotel and great location
Stayed 3 nights in Nov 2023
Response from Ryan Beightol - Director of Rooms on Nov 30, 2023
We appreciate your positive feedback! It's fantastic to hear about your great experience with our friendly staff, the cleanliness of the hotel, and the convenient location. Thank you for taking the time to share your thoughts, and we hope to welcome you back for another great stay in the future! Safe travels!

10/10 Excellent

James, Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing place all around. Super clean in the staff is incredibly courteous. Will definitely come back.
Stayed 1 night in Nov 2023
Response from Ryan Beightol - Director of Rooms on Nov 30, 2023
We're thrilled to hear you had an amazing experience! Thank you for your kind words about the cleanliness and the courteous staff. We look forward to welcoming you back on your next visit! Safe travels!

10/10 Excellent

Marco, Houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with luxury amenities. Roof top bar was fun. Yolan was delicious.
Stayed 3 nights in Nov 2023
Response from Ryan Beightol - Director of Rooms on Nov 16, 2023
I'm delighted to hear that you enjoyed your time at our beautiful property, complete with luxurious amenities. The rooftop bar sounds like it added a touch of fun to your experience. I'm also pleased to know that you found Yolan to be a delicious dining option. Your positive feedback is truly appreciated, and we look forward to welcoming you back for more memorable moments at our establishment. If there's anything specific you'd like to share or if there's anything we can do to enhance your next visit, please don't hesitate to let us know.

10/10 Excellent

Sloane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. The service was spectacular and the room was ready when we checked in. Great location and walking distance to all major attractions.
Stayed 4 nights in Oct 2023
Response from Laura on Oct 29, 2023
Thank you for taking the time to leave us your feedback about your stay at The Joseph, Nashville. We are glad you enjoyed your stay with us! It is our hope that we can host you again when your travels bring you back to Nashville.

10/10 Excellent

Kimberly, Irvine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023
Response from Laura on Oct 14, 2023
Thank you for staying with us at The Joseph, Nashville! We thank you for taking the time to leave us your feedback. We hope that we can host you again soon!

6/10 Okay

Javier

Traveled with family and small children
Liked: Cleanliness, staff & service
Very average for such high prices. WiFi and parking are extra.
Stayed 4 nights in Sep 2023
Response from Laura on Oct 6, 2023
Thank you for choosing to stay with us at The Joseph, Nashville. We are sorry to hear that your stay did not live up to your expectations. I have provided this feedback to the rest of my team as we continue to grow within Nashville. We hope that you choose to stay with us again when your travels bring you back to Nashville.

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception were absolutely brilliant, very welcoming, always had a smile and were ready to help with anything we needed. Beautiful swimming pool and the staff in Denim were helpful and attentive. We were staying for 5 nights and the room was lovely and housekeeping kept it immaculate. Only criticism was the "cocktail bar" Four Walls which didn't and wouldn't serve proper pina coladas and was very expensive and the "mixologist" or barman as they were called in my day was not helpful and very grumpy. The bar was practically empty when we arrived but we were still told we would have to wait whilst they checked if there was sealing available, and it was still practically empty when we left. However, the Food and Beverage Manager was very helpful when we raised in an issue regarding our experience. Overall top ratings for the hotel, great position for visiting everything without the noise, hussle and bussle and I wouldn't hesitate to stay there again and would thoroughly recommend to anyone looking to stay there.
Stayed 5 nights in Sep 2023
Response from Ryan Beightol - Director of Rooms on Sep 25, 2023
Angela, Thank you for your feedback! I will be sharing the hits & misses with the appropriate leaders on property. Thank you and have a wonderful day!

6/10 Okay

Andrea

Traveled with partner
Liked: Property conditions & facilities
Pool area is dysfunctional. Waited 2 hours for a lounge chair. No one readily available to turn over chairs, drink and food service. Cleaning service didn’t come for requested cleaning. Towels with stains on them.
Stayed 3 nights in Sep 2023
Response from Ryan Beightol - Director of Rooms on Sep 13, 2023
Dear Andrea, Thank you for your feedback. I will be taking this back to our teams to ensure we are providing service to a higher standard.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Ryan Beightol - Director of Rooms on Sep 13, 2023
Thank you for your positive review!

10/10 Excellent

Brad

Stayed 2 nights in Aug 2023
Response from Laura on Oct 29, 2023
Thank you for staying with us at The Joseph, Nashville. We are thrilled that you enjoyed your stay! We hope that we can host you again in the future!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Ryan Beightol - Director of Rooms on Sep 13, 2023
Thank you for your positive review!

10/10 Excellent

Ericka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Laura on Sep 3, 2023
Thank you for staying with us at The Joseph, Nashville. We thank you for taking the time to let us know about your stay. We hope that we can host you again should your travels bring you back to Nashville!

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Laura on Sep 3, 2023
Thank you for taking the time to leave us your feedback about your stay at The Joseph, Nashville. We are honored to have hosted you! We hope that we can host you again soon!

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere
Stayed 2 nights in Aug 2023
Response from Laura on Aug 17, 2023
Thank you for staying with us at The Joseph, Nashville. We appreciate you taking the time to leave us your feedback about your recent stay. We hope that we can host you again soon when your travels bring you back!

10/10 Excellent

Kimberly L

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful and so friendly. A beautiful establishment and would absolutely stay again.
Stayed 3 nights in Aug 2023
Response from Laura on Aug 16, 2023
Thank you for taking the time to leave us your feedback about your recent stay. We are thrilled that you experienced it exactly the way we hoped. We hope that we can host you again soon!

10/10 Excellent

KIRSTEN, GRAND RAPIDS

Stayed 3 nights in Aug 2023
Response from Laura on Sep 3, 2023
Thank you for staying with us at The Joseph, Nashville! We are thrilled that you enjoyed your stay with us. We hope that we can host you again when your travels bring you back!

10/10 Excellent

Joelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most well thought-out hotels I've ever stayed in.
Stayed 3 nights in Aug 2023
Response from Laura on Aug 16, 2023
Thank you for staying with us at The Joseph, Nashville! We are thrilled you enjoyed your stay. We hope that we can host you again soon!

10/10 Excellent

MELANIE

Liked: Cleanliness, staff & service, property conditions & facilities
Superb customer service!!!!
Stayed 4 nights in Aug 2023
Response from Laura on Aug 9, 2023
Thank you for staying with us at The Joseph, Nashville! We are thrilled to hear you enjoyed your stay. We hope that we can host you again soon!