Dear Timothy,Thank you very much for your review, as the opinion of our guests is very important to us.We are very pleased to hear that you enjoyed your stay with us and we sincerely hope to welcome you again soon in one of our facilities.Please do not hesitate to contact us as we will follow up on your comments and address them with the relevant departments.Yours faithfully,Hotel Riu Palace Paradise IslandOnline Reputation Manager

Dear Arthur,Many thanks for sharing your feedback with us.We are truly sorry we did not live up to the standards you expected and for the disappointing experience you had. We strive to make every effort to exceed all of our guests’ expectations and ensure your stay is pleasant. All your comments have been shared with the corresponding department for further follow up as we are looking forward to having the opportunity to better serve you in the future.We remain sincerely,Hotel Riu Palace Paradise IslandOnline Reputation Manager

Dear Gerald Thomas,Thank you for taking the time to leave us a review.We are sorry that your experience in general was not what you expected and that you left our hotel with an opposite impression to that which we always try to convey. We have shared feedback with the responsible department for an appropriate follow up as we hope to see you again in one of our worldwide hotels in the future!Best of wishes,Hotel Riu Palace Paradise IslandOnline Reputation Manager

Dear William,Thank you for taking the time to give us your valued feedback following your stay at our hotel. We look forward to sharing another great experience with you soon. Have a lovely day. Hotel Riu Palace Paradise IslandOnline Reputation Manager

Dear Timothy,Thank you very much for staying at Riu and for sharing your feedback with us.We are truly concerned to find that you weren't satisfied with your recent experience and to hear the mentioned inconvenience. We assure you that these are not the standards that are reflective of the hotel.Your concerns will be forwarded to corresponding departments with the purpose of improving and we really hope that you allow us a chance to welcome you again soon and share a more enjoyable experience.With our best wishes we remain,Hotel Riu Palace Paradise IslandOnline Reputation Manager

Dear Angelo,Thank you for your comment,We are sorry that you leave our facilities with these feelings.On the other hand, we apologize for the uncivil behavior of other guests and we would like to tell you that we always do what is in our power to ensure a climate of coexistence and respect.We would like you to give us the opportunity to welcome you again in one of our facilities and, thus, be able to present to you the wonderful experience that we are used to offering 100% satisfactory.Yours faithfully,Hotel Riu Palace Paradise IslandOnline Reputation Manager

Dear KELLY,Thank you for your commentWe are happy to know that our staff lived up to your expectations and served you in the professional and friendly manner that you are so well known for.We would be delighted if you would give us the opportunity to welcome you back to one of our facilities, so that we can present you with the wonderful experience we are accustomed to offering you, which is 100% satisfactory.Yours faithfully,Hotel Riu Palace Paradise IslandOnline Reputation Manager

Dear Leila,We will pass on your fantastic review to our lovely staff.Thank you very much for being our guest!The best news is reading you had a nice time.Your observations will be shared with the management.We would love to welcome you again very soon.Warmest Regards,Hotel Riu Palace Paradise IslandOnline Reputation Manager

Dear Randall,It is rewarding to read you appreciated the efforts of our beautiful staff.Thank you very much for choosing us!We are very pleased to learn you liked it and we would like you to visit us again soon.Loving Regards, Randall,Hotel Riu Palace Paradise IslandOnline Reputation Manager

Dear jolin,Thank you for sharing your experience with us!It's truly saddening to hear you weren't completely satisfied with your recent experience, as our goal has always been to exceed our guest's expectations as we deliver quality service to make your stay memorable. Rest assured that we will share all your impressions with our management team for a proper follow up as we hope you allow us the chance to host you again soon for a more positive experience.Have a great day,Hotel Riu Palace Paradise IslandOnline Reputation Manager

Dear Quincy,We are thrilled to learn you loved the location and it is rewarding to read you found it to be just right for your well-deserved holidays.We will pass on your great evaluation to our beautiful staff.Thank you very much.We hope you will stop by again soon, Quincy.Kindest Regards,Hotel Riu Palace Paradise IslandOnline Reputation Manager

Dear Charles,Thank you for choosing RIU and for sharing your concerns with us!We regret that your stay at our hotel did not fulfill your conception in some aspects.We truly hope to have the pleasure of welcoming you back again soon in one of our Worldwide premises to regain your trust in our brand and services. Please receive our warmest regards,Hotel Riu Palace Paradise IslandOnline Reputation Manager

Dear Tracy,Thank you for providing your honest feedback.It is unfortunate to hear you weren't completely satisfied with your recent experience, as our policy is to make every attempt to please our guests.You may rest assured that we will share all your impressions with our management team for a proper follow up as guest service is our absolute main priority and we sincerely hope that we will have the opportunity to welcome you back again for a more satisfying experience.With our best wishes we remain,Hotel Riu Palace Paradise IslandOnline Reputation Manager

Dear Jean,We are pleased to know the evaluation you have given us.Furthermore, we are happy to know that we have been part of your pleasant experience in our facilities.We appreciate the kindness you have had in evaluating us so positively.It will be a pleasure to welcome you once again.Yours faithfully,Hotel Riu Palace Paradise IslandOnline Reputation Manager

Dear Inez,Thank you very much for your review.We are very happy that you had a great holiday with us!We look forward to welcoming you again soon, in one of our facilities.With our best wishes, we remain at your entire disposal.Yours faithfully,Hotel Riu Palace Paradise IslandOnline Reputation Manager

Dear Monica,Thank you for your review and for spending time with us.We're glad we were able to live up to the expectations you had of us.It would be great to welcome you soon again! Until then, we wish you all the best.Hotel Riu Palace Paradise IslandOnline Reputation Manager

Dear Sherri,On behalf of the whole team, we thank you for your positive feedback, as it is very motivating for us to know that we are moving in the right direction.We hope that you will choose us again soon to spend a few days with us for another unforgettable experience.Yours faithfully,Hotel Riu Palace Paradise IslandOnline Reputation Manager

Dear Chakeema,Thank you very much for staying at Riu and for sharing your feedback with us.As it is one of our main priorities to give an outstanding service to all of our guests, we are concerned to learn that we may have missed out on some details leaving you with an unpleasant experience.Please rest assured, your observations will be shared with the responsible team, as we understand that there is always room for improvement and we hope we will have the opportunity to host you again soon to regain your confidence.We wish you all the best,Hotel Riu Palace Paradise IslandOnline Reputation Manager

Dear Imani,Thank you for taking the time to write a review of our hotel. It was our pleasure hosting you. We are looking forward to welcoming you again very soon!We wish you all the best,Hotel Riu Palace Paradise IslandOnline Reputation Manager

Dear Julia,Thank you very much!It makes us really happy when we learn our guests have enjoyed their holiday.We wish to thank you for your wholeheartedly review.We hope you come back soon.Wishing you a great day, Julia.Kindest Greetings,Hotel Riu Palace Paradise IslandOnline Reputation Manager

Dear Shannon,Thank you for choosing us for your holidays.It is great to hear that overall you have enjoyed your stay. We appreciate you taking the time to submit your review. We hope to welcome you back soon. Kind regards, Hotel Riu Palace Paradise IslandOnline Reputation Manager

Dear michael gabriel,Thank you very much for your kind words and your positive evaluation. We are very happy to have received her visit, and, above all, we are pleased to know that she left with those pleasant feelings.We hope to welcome you back among us soon and thus be able to offer you a very pleasant experience.Yours faithfully,Hotel Riu Palace Paradise IslandOnline Reputation Manager

Dear Gloria,We appreciate you took the time to leave your impressions regarding your recent stay with us. However, we are very sorry to read that despite our efforts we could not meet your expectations in some areas.Nevertheless, we would like to thank you for having chosen our hotel for your stay and we will take note of your observations for future arrangements.Best Regards,Hotel Riu Palace Paradise IslandOnline Reputation Manager

Dear shelly,We were very pleased to read your kind remarks and to know that you have rated so positively various aspects of the hotel which have contributed to your experience being a very good one indeed.We hope that you will visit us again soon and that we will be able to offer you another unforgettable experience.We look forward to seeing you!Yours faithfully,Hotel Riu Palace Paradise IslandOnline Reputation Manager

Dear Melissa I,We appreciate you took the time to leave your impressions regarding your recent stay with us. However, it is disappointing to read that despite our efforts we could not meet your expectations in some areas.We would like to thank you for having chosen our hotel for your stay.Nevertheless, we will take note of your observations for future arrangements.Hoping to host you again.Best Regards,Hotel Riu Palace Paradise IslandOnline Reputation Manager

Dear Tommy Eugene,Thank you very much for choosing us.We are very happy to hear that you enjoyed the beach area. We look forward to hosting you again in the near future.Kind regards,Hotel Riu Palace Paradise IslandOnline Reputation Manager

Dear Angella Antonnette,Thank you for your great review and for spending time with us at the Hotel Riu Palace Paradise Island.We're delighted we were able to live up to the expectations you had of us.It would be great to welcome you soon again! Until then, we wish you all the best.Hotel Riu Palace Paradise IslandOnline Reputation Manager

Dear Carole,Thank you very much for choosing us and for sharing your review about your last stay.We are very happy to hear that we were able to provide you with a comfortable experience.We look forward to hosting you again in the near future.Kind regards,Hotel Riu Palace Paradise IslandOnline Reputation Manager

Dear Cheryl,It was a real pleasure for us to receive your complimentary comments and to note that you greatly appreciated different aspects of the hotel that contributed to your highly satisfactory experience. We look forward to your return and the opportunity to provide you with another memorable experience in our facilities. We look forward to welcoming you with open arms.Yours faithfully,Hotel Riu Palace Paradise IslandOnline Reputation Manager

Dear Rory, Thank you for the stay and feedback. We are extremely sorry to learn that you were not satisfied with any aspect of your stay at our hotel.At the same time, we are very surprised by your comment, not only because you never did report any point you are describing here to our front deskt during your stay, but also because we are not able to confirm what you describe in regards to the cleanliness of your room. The beds are always freshly made and we have never heard anything like what you describe. What a pity you did not contact us on site.Nevertheless, we can assure you that we do everything in our hands to ensure everyone at the hotel has a great holiday. We truly value the perspective our guests are able to provide to us, especially as it pertains to where we fall short. For this reason, we have taken note of your comments and shared them with management for review.It is our hope you give us a chance to host you again in the future.Best Regards,Hotel Riu Palace Paradise IslandOnline Reputation Manager

Dear Lawrence,We are very pleased to have read your compliments and to know that you have rated so favourably various aspects of the hotel that have contributed significantly to your exceptional experience.Please be assured that your comments have been noted and will be taken up with the appropriate departments.We sincerely hope that you will visit us again soon, to provide you with another unforgettable experience at our establishment.We look forward to your visit.Yours faithfully,Hotel Riu Palace Paradise IslandOnline Reputation Manager

Dear Adele, Thank you for your 5-star review. We are thrilled to hear such wonderful feedback of your stay with us from the friendly staff to the service provided! It is our hope to welcome you back for another unforgettable stay in the near future!Warm regards,Hotel Riu Palace Paradise IslandOnline Reputation Manager