Roberto, we are truly thrilled to know you enjoyed your stay at The Pelham Hotel. We appreciate you rating us highly on Expedia and hope to welcome you back in the future for another memorable experience. Thanks once again for your support.

Hello Norma, Thank you for being our guest and for reaching out about your concerns. I am sorry that you had a poor experience. Per our conversation upon your departure. The amenity fee of 14.23 which you were responsible for upon check-in in not covered by 3rd party bookings. They only cover your room and taxes. When booked directly the amenity is included in your stay total. We do our best to be completely transparent with our check-in policies, including the amenity fees covers complimentary hi-speed Wi-Fi, complimentary coffee from 7am-1pm in the lobby, in room casting services and use of the fitness center located at our sister property. Thank you for your feedback, and we do hope that you'll give us another try when you return to New Orleans.

Good morning Patricia, I'm sorry to hear you did not enjoy your time with us. Can you share what went wrong during your stay? I would love the opportunity to correct any issues with my team, and hopefully be able to make it up to you somehow. I look forward to hearing from you.

Gracias por sus maravillosos comentarios y lamentamos que el cargo por servicio de valet estacionamiento es alto. Tenga en cuenta que el hotel tiene contratos con una compañía de aparcamiento local y simplemente pasamos el costo a nuestros huéspedes. Si bien los cargos parecen ser altos, creemos que la seguridad de un lote seguro en la ciudad y la comodidad del servicio de valet es bien vale la pena la inversión.

Kellie, thank you for sharing your delightful experience at The Pelham Hotel. The charm and unique character of the hotel, along with the excellent and personal service from our team members, are aspects we take great pride in. We are glad to hear you enjoyed the spacious and comfortable room and the prime location.We are concerned to hear about your experience with the enamel tub. Please rest assured that your feedback regarding safety features will be reviewed to enhance our guest experience.We're looking forward to welcoming you back and ensuring your next stay is even better.

Jacob, thank you for your review. The Pelham Hotel is indeed in a prime spot for exploring the area. Your feedback about pricing and noise has been noted. We are always striving to ensure our guests have a pleasant stay. We hope to welcome you back soon.

Emily, it's wonderful to hear how much you enjoyed your stay at The Pelham Hotel. We're pleased you found our ambiance delightful and our team members welcoming. We're also thrilled you loved our cozy rooms and the jazz music. We hope you'll return soon for another memorable visit.

Cornel, we appreciate your feedback. While it is true we currently operate on a cashless basis, we believe it enhances the overall convenience and security for our guests. As for the dining amenities currently missing at The Pelham Hotel, we're optimistic you'll find considerable choices in our vibrant neighborhood. Thank you for sharing.

Laiman, it's fantastic to hear you enjoyed your stay at The Pelham Hotel! Our team appreciates your kind words about the cleanliness, quietness, and décor. Thank you for your constructive feedback about the provision of an additional chair in the room and the shower pressure. We're always striving to enhance the guest experience and will take your points into consideration. Looking forward to your next visit!

Leonard, it's wonderful to hear that you appreciated your room at The Pelham Hotel. We take note of your feedback regarding the air conditioner and we are continuously striving to improve our guest experience. Your satisfaction is important to us and we trust that your future stays will be nothing less than five stars. Thank you for choosing The Pelham Hotel.

Thank you for the great rating, Amanda!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at The Pelham Hotel! We hope you plan on staying with us again soon!We're looking forward to your next visit!

Russell, it's wonderful to hear you appreciated The Pelham Hotel's prime location and tidy upkeep. It appears, however, our team members didn't quite live up to your expectations in terms of friendliness and assistance. We take your comments seriously and will work to improve these aspects. Thank you for your feedback and we look forward to offering a more satisfying experience next time.

Laurie, it's wonderful to hear you enjoyed your experience at The Pelham Hotel. We're delighted to know you appreciated the peaceful atmosphere, roomy accommodations, and the comfort of both the bed and towels. Your willingness to stay with us again truly speaks volumes. We can't wait to welcome you back for another memorable stay.

Arturo, it's great to hear from you. We appreciate the observations about the facility in your room, especially concerning the safety features of the bathing area. We're always seeking to improve guest comfort and safety, and will consider your valuable feedback. Thank you for choosing The Pelham Hotel.

Terezinha, thank you for choosing The Pelham Hotel and for taking the time to rate us. We're glad to see your visit was a positive one. We hope to welcome you back in the future for an even better experience.

Kevin, we're thrilled to know you valued The Pelham Hotel's prime location. It's great to see that our proximity to the French Quarter, streetcars, and river enhanced your stay. We look forward to welcoming you back in the future.

Benjamin, we note your remarks regarding our amenities. The Pelham Hotel is committed to providing a well-rounded experience and we consistently strive to enhance our offerings based on guest feedback. We truly appreciate your comments and hope to have another opportunity to host you.

Christina, it's great to hear you took full advantage of our prime location near popular attractions and dining spots. We regret to learn about your experience with the room arrangements and noise disruptions from the nearby area. We always aim to provide a comfortable and peaceful stay for our valued guests. We appreciate you complimenting our team members' friendliness and helpfulness, this is something we constantly strive to uphold. Your point about parking convenience and snack availability, along with the issue of change at the front desk, has been noted. Your feedback is graciously appreciated as we continually work to improve our guests' experience. Looking forward to welcoming you back to provide a superior experience.

Thank you for the excellent rating, Allen!Our goal is to go above and beyond to ensure our guests have a memorable experience at The Pelham Hotel! We look forward to hosting you again soon.

Eric, we're thrilled to hear that you enjoyed The Pelham Hotel's convenient location. We hope you found your visit to the area enjoyable and look forward to welcoming you back in the near future.

Joel, The Pelham Hotel sincerely appreciates your lovely feedback. We're delighted to hear that our unique atmosphere and cleanliness caught your eye, and that you found our pricing agreeable. We're excited to welcome you back in the future.

Marguerite, it's delightful to hear that you found The Pelham Hotel to have a superb location and calming tranquillity. We're pleased to know our clean and cosy accommodations met your needs during your New Orleans visit. It's encouraging to hear that you would choose us again for your future stays. Thank you for the wonderful review, we're eagerly awaiting your return.

James, your kind words regarding the spaciousness of our rooms at The Pelham Hotel are greatly appreciated. We're thrilled that you found the location advantageous and our distinctive design appealing. We aim to provide an excellent and affordable stay. Looking forward to welcoming you back in your future travels.

We appreciate you taking the time to share your feedback, Stephen.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.

Talise, thank you for choosing The Pelham Hotel and for rating your experience. We're encouraged to know that your stay was enjoyable. If there are any additional insights or suggestions you might want to share, we would love to hear from you. We're eagerly waiting to welcome you back to our charming hotel.

Stacey, thank you for rating your stay at The Pelham Hotel. We're thrilled that your experience was positive overall! Please don't hesitate to leave us feedback next time as it will only aid us in meeting your expectations. We appreciate your choosing to stay with us and are looking forward to welcoming you back in the future.

Tong, we're sincerely sorry to hear about the concerns you've raised regarding your accommodations. It appears we fell short in providing a pleasant experience. We understand that space and freshness are crucial elements for a comfortable stay. Rest assured, your comments have been noted and shared with our team members for improvement. Your feedback is invaluable to us. We hope to have another opportunity to serve you better in the future.

Evelyn, it's encouraging to hear that you appreciated the spacious rooms and high ceilings at The Pelham Hotel. We're also glad to note that you found value in the close proximity of the hotel to tourist attractions. However, we regret if the ambiance of our lobby and surrounding areas did not meet your expectations. We acknowledge your comments about our team members' demeanor and the cleanliness of the room, rest assured we will use this feedback as a focus to improve. We appreciate your comments about our complimentarily supplied bathroom amenities; we strive to offer the best for our guests. We hope for the opportunity to welcome you back and provide an even more positive experience.

We appreciate the feedback, Courtney.While it's great you enjoyed your time with us, we're disappointed your stay was anything less than perfect. We look forward to sharing a more positive experience with you soon.

We appreciate the feedback.It's unfortunate you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience. We do hope you give us another opportunity to demonstrate the high standard of service we're accustomed to providing.

Cathy, it seems there was no specific feedback to accompany your rating. Should there be any areas or aspects you wish to discuss, feel free to share as it greatly helps us in maintaining and improving our standards. We hope to see you again at The Pelham Hotel.

Darrin, it's a delight to hear you found The Pelham Hotel to be steeped in the allure of New Orleans and brimming with elegance. We take pride in our distinctive decor, clean accommodations, and warm-hearted team members. Thank you for sharing your wonderful experiences. We're looking forward to welcoming you back.

Stephanie, thank you for sharing your experience at The Pelham Hotel through your rating. We are pleased to hear you enjoyed your stay and are hoping to welcome you back during your next visit.

Kathy, it's pleasing to learn you found The Pelham Hotel's location excellent and our facilities satisfying. Your feedback concerning parking is noted and be assured we're constantly working on ways to enhance the overall guest experience. Looking forward for your next stay with us.

Nestor, we're glad to hear you enjoyed your stay at The Pelham Hotel. We appreciate your 4-star rating and we hope to welcome you back in the future for an even more delightful experience.

Russie V, your appreciation for the distinctive charm of The Pelham Hotel certainly warms our hearts. We can't wait to host you again and continue to provide a memorable experience. Thank you for sharing your lovely feedback.

John, thank you for sharing your experience at The Pelham Hotel. We're pleased you enjoyed the distinctive decor within the room and appreciated the upbeat demeanor of our colleagues at the front desk. There's nothing better than hearing our guests already plan to return— we're looking forward to hosting you again. Safe travels until we meet again!

Julie, thank you for choosing The Pelham Hotel for your impromptu stay. It sounds like our accommodations suited your needs well, except for some minor discomfort with the fan/heater placement. Your feedback is essential for our improvement, and we appreciate your understanding. Your willingness to return speaks volumes and we certainly look forward to welcoming you back for another visit.

Kay, it's a pleasure to know you enjoyed your time at The Pelham Hotel. It seems our prime location and value for money resonated with you. Our team members are indeed committed to providing a positive experience for our guests. We have noted your comment about room positioning for your future stays to offer you a more peaceful environment. Looking forward to welcoming you again!