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Reviews of 2-story lakefront rustic cabin w/pool table, private hot tub, gas fireplace, A/C

2-story lakefront rustic cabin w/pool table, private hot tub, gas fireplace, A/C
New Tazewell, TN

Reviews

9.8

Exceptional

Rating 10 - Excellent. 19 out of 23 reviews" "
Rating 8 - Good. 4 out of 23 reviews" "
Rating 6 - Okay. 0 out of 23 reviews" "
Rating 4 - Poor. 0 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

9.0/10

Cleanliness

Reviews

10/10 Excellent

Diego M.

Liked: Cleanliness
Good place
Relaxing
Stayed 2 nights in Dec 2022

8/10 Good

Devin B.

Liked: Cleanliness
Beautiful secluded cabin with an amazing view!
Our family had a wonderful time at this cabin. It was beautiful. I would recommend arriving for the first time, in the daylight! The cabin is only about 7 miles off of Hwy 33 but it takes about 25 min. The roads are dark & curvy. Apple Maps followed the directions perfectly and we had no issues finding it or checking in. Our biggest complaint would be about the poor communication with Vacasa, the property management company! Issue #1 was with the booking. We booked and paid the initial deposit with a card. (“they” apparently kept this card on file) We received several emails the week that the cabin balance was due, stating we had to pay the balance that day or else our rental would be canceled. So, I quickly paid the balance not knowing that my card on file would be automatically charged the next day. I called Vacasa and they were clueless/helpless. The emails were supposedly automatically generated and I had “agreed” for them to charge my card for the balance when I booked it. I had to call our Discover card and stop one of the payments. Vacasa never helped resolve it. When we arrived, we were surprised with all of the beautiful Christmas decorations. I specifically emailed Vacasa before our trip and asked if our cabin would have a tree or any decorations! We lost my dad 2 years ago at Christmas and we were trying to have a Christmas somewhere other than home. Our kids and grandson were coming to join us and we didn’t want it not “Christmasy”! Vacasa replied a generic response about not decorating their rental cabins, and we could bring our own but we would be charged additional Christmas cleanup fee if any tree/decor was left behind. So, we loaded up 2 extra totes of Christmas decor & an artificial tree on an 8 hour road trip, up to the cabin! This was our choice and I don’t regret it. I’d rather have too many decorations than none at all but imagine our surprise to a fully decorated cabin. The Vacasa team could have looked/asked the owner specifically about the decor for us. The gas fireplace didn’t work. The ignition switch was broken. This was a big bummer. Especially when we first got there. The cabin was a brisk 65! Brrrr. I reported this on day 1, and through email, and verbally over the phone. I was told that because it was gas, Vacasa maintenance wouldn’t touch it. They would have to send somebody out to fix it. We never heard about this again and it was still broken when we left.
Stayed 9 nights in Dec 2022

8/10 Good

Reyna H.

Liked: Cleanliness
Great views
Property was great with beautiful views. Had a lot of problems checking in. Took about an hour to get in the property as none of the codes given to me were working. Traveling for 12 hrs to get here and dealing with this issue was very stressful. Linda the property manager was readily available and she was very helpful to help us get in the property. Property could use better cleaning. Under the beds and couches was very dusty. Linda offered to have someone clean but we didn’t want to deal with having someone there cleaning while we were trying to relax. During our 9 day stay we had to deal with the main door without a working code to get in from the outside so we had to get in the property from an unlocked deck door. All the bedrooms were comfy and stocked with enough towels. Kitchen had everything you can think of for meal prepping. The hot tub was a great addition and very relaxing but we didn’t relax in it at night because it was just too dark on the deck. The living room and bedrooms could use brighter lighting. All in all this was a great secluded property with BEAUTIFUL views of the Norris Lake and trees where you could clear your mind and think from the hustle and bustle from our New York lifes.
Stayed 9 nights in Sep 2022

10/10 Excellent

Karen A.

Liked: Cleanliness
Great property
This property was great, we really enjoyed it!
Stayed 3 nights in Jun 2022

10/10 Excellent

Ehsan G.

Liked: Cleanliness
Amazing view
We had a wonderful time in this beautiful cabin, it has a really nice and beautiful view but I have some suggestions, probably the owner could Updat it . 1 the living room needs some light on the ceiling 2 needs more towels, trash bags, Soap and shampoo, bedsheets Thanks again
Stayed 3 nights in Dec 2021
Response from VrboOwner on Jun 20, 2023
Hello Ehsan, I am happy to hear that you had a wonderful time and enjoyed the view at Eagles Nest. I will let the owner know your recommendations. We supply 1 towel and wash cloth per guest, 1 soap per bathroom, trash bags in all cans and bed sheets on each bed. I welcome you to book again with Norris Lake Cabin Rentals. Have a Blessed day! Thank you, Amanda

10/10 Excellent

Andrew N.

Liked: Cleanliness
Fun Thanksgiving visit
Nice cabin on the hill with a great view! We enjoyed the hot tub and pool table. There was plenty of room for our party of 7. We wished there were some walking trails directly from the cabin but we still were able to get out and wander the area. The management company was very responsive and easy to work with.
Stayed 3 nights in Nov 2021
Response from VrboOwner on Jun 20, 2023
Hello Andrew, Thank you for reviewing your stay at Eagles nest. We welcome you to become a part of the Norris Lake Cabin Rentals family and book with us again. Have a blessed day! Thank you, Amanda

10/10 Excellent

anita d.

Liked: Cleanliness
Away from everything.
A very nice place. Clean and spacious. Had all the amenities. A great view. It was up the mountain. Do not advise arriving late in the rain and fog. It is 20 mins from the nearest store though. Take that into consideration. We wanted to fish from the community dock that was listed as easily accessible but we had to be accompanied by the property manager so we didn’t go
Stayed 6 nights in Mar 2021
Response from VrboOwner on Jun 20, 2023
Hello Anita, Thank you for reviewing your stay at Eagles Nest. The homeowners association recently changed their laws on the community docks and we appreciate your understanding. We welcome you to become a part of the Norris Lake Cabin Rentals family and book with us again soon. Have a blessed day! Thank you, Amanda

10/10 Excellent

Joey Y., Georgetown, KY, USA

Liked: Cleanliness
Great house for a getaway
I had looked at available properties at Norris Lake several times and hadn't seen this one. Then suddenly the day before we had hoped to leave this one showed up in my search. We booked it and had everything locked down within minutes. 6 of stayed for 3 nights and had an awesome time. There is plenty of space for hanging out or just relaxing. The property was very private and had a beautiful view off the deck. Exactly what we were looking for. A TV in the bedrooms would have been nice but other than that it was great. I would definitely recommend this cabin and will probably stay here again.
Stayed 3 nights in Feb 2021
Response from VrboOwner on Jun 20, 2023
Hello Joey Thank you for reviewing your stay at Eagles Nest. I am happy to hear that you enjoyed your stay and I will let the owner know your recommendation about the TV. We welcome you to become a part of the Norris Lake Cabin Rentals family and book with us again soon. Have a blessed day! Thank you, Amanda

10/10 Excellent

Michael F.

Liked: Cleanliness
Amazing Choice for a Large Group
The cabin was amazing , everything was better that we expected, the view is stunning, very clean , a excellent place to relax and enjoy a family time . Very Recommend.
Stayed 4 nights in Dec 2020
Response from VrboOwner on Jun 20, 2023
Thank you Michael for your wonderful review. We hope you come back soon. - The team at Norris Lake Cabin rentals

10/10 Excellent

Kayla M.

Liked: Cleanliness
Beautiful View
We loved everything about this place! The view was amazing, enjoying the beautiful weather on the deck, relaxing in the hot tub, and cuddling close with family by the fireplace...this is exactly what we need to unwind and enjoy time together. The listing said there was a baby gate, and after searching for a day, we never found one. We contacted the property manager and a new gate was waiting for us by the front door of the cabin. Wonderful service. The only minor downfall was the cleanliness. The cabin itself was clean, it was under the couches (found a cutie clementine under there that was not from us), under the beds were pieces of paper towels, and the rugs on the main floor were so dusty. They definitely need to be beaten or vacuumed. Overall, you won’t regret staying here! It’s a fantastic getaway in a very secluded area. The drive is a little crazy, but very well worth it! We will definitely be back!
Stayed 3 nights in Oct 2020
Response from VrboOwner on Jun 20, 2023
Hello Kayla, Thank you for reviewing your stay at Eagles Nest. We are thankful that you enjoyed your family vacation and will work with our cleaning team to provide an even better experience. We welcome you to become a part of the Norris Lake Cabin Rentals family and book with us again soon. Have a blessed day! Thank you, Amanda

8/10 Good

john h.

Liked: Cleanliness
Nice View
The property manager Kathy Nixon was excellent. If something came up; she took care of it.
Stayed 3 nights in Aug 2020
Response from VrboOwner on Jun 20, 2023
Hello John, We take pride in taking care of our customers needs and assuring you have an excellent vacation. We welcome you to book with Norris Lake Cabin Rentals. Thank you!

10/10 Excellent

Jorge G.

Liked: Cleanliness
Perfect gateway
Best place to disconnect from reality
Stayed 7 nights in Dec 2019
Response from VrboOwner on Jun 20, 2023
Thank you for your feedback on Eagles Nest. Quiet, secluded, and perched high above ...just as you would imagine an Eagle's nest to be. It is a perfect place to get away from the hustle and bustle of everyday life, (however, wifi is available if needed). With the hot tub, pool table, and beautiful scenery, it can be enjoyed any season of the year, not just for the lake in the summer season. We are glad you enjoyed the cabin, and we hope your return for future visits to the area.

10/10 Excellent

Susan B.

Liked: Cleanliness
Great place to relax
This cabin was the perfect getaway. Great to kick back on decks and in hot tub. Beautiful views!
Stayed 2 nights in Oct 2019
Response from VrboOwner on Jun 20, 2023
Thank you for your feedback. We are glad you enjoyed Eagles Nest. The hot tub is a great amenity for enjoying the views of the lake and the changing leaves of fall. We welcome you to return to Eagles Nest or any of our cabins for your future visits to Norris Lake!

10/10 Excellent

Marsha P.

Liked: Cleanliness
The view!!!
We had a wonderful stay at this home. The Lone Mountain area of Lake Norris is so beautiful. The house was perfect for us.
Stayed 4 nights in Jul 2019
Response from VrboOwner on Jun 20, 2023
Thank you for your feedback. We hope you return for many visits in the future. Remember to mention you are a past guest when booking your next reservation!

8/10 Good

Susan C., Granger, IN

Nice, spacious cabin.
The cabin was lovely and very spacious for our family. The view was beautiful - it is very remote and a good drive into town. I would suggest you replace the towels. Many were worn and stained. Also, the air conditioning went up at night and many of us found it too warm to sleep comfortably. Sue Cullen Granger, IN
Stayed 5 nights in Jun 2018

10/10 Excellent

Patricia B.

The cabin was wonderful, everything I expected
Very well cared for, amazing view and had everything we needed
Stayed 27 nights in Sep 2017
Response from VrboOwner on Jun 20, 2023
Eagles Nest is a very popular log cabin. The secluded mountain side location offers beautiful views throughout each season. Norris Lake isn't just for summertime fun. During winter, families can enjoy the hot tub, pool table, and hopefully see some snow covered hilltops.

10/10 Excellent

Kristin P.

Wonderful!
Our stay was wonderful! The cabin is beautiful with amazing views. There is everything in the home that a family would need to have the best lake and mountains experience. There was no WiFi and it was supposed to be fixed during our stay but was not. I hope this gets corrected.
Stayed 4 nights in Jul 2017
Response from VrboOwner on Jun 20, 2023
Eagles Nest is a beautiful log cabin. The views are amazing even during the fall and winter. It's secluded and quiet. The hot tub is a great attraction during the winter holidays. WiFi, Satellite TV, and the pool table offer plenty of indoor entertainment during the winter months.