Ratings based on 1,903 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ulverston, England

Relaxing in the city.

Posted Aug 25, 2014
Pros: The location and the room.
Cons: Free Wifi for the rooms.
Location: This hotel is in a quiet area which is ideal, five minute walk to the subway with no hassles. The midtown attractions are nearby.
Our room was clean and well equipped. The roof top bar is a must! This hotel has everything you need but in a relaxed location, perfect for any traveler who doesn't want the noise and hassle of Times Square.
5 out of 5
Recommended
for Couples
by A verified traveler from Australia

Nice hotel....good location

Posted Aug 22, 2014
Pros: Good location, modern and clean.....and our room was nice and quiet.
Cons: Nil
Location: Close to walking to hop off/on buses
All good but the breakfast choice available in the attached restaurant did not offer healthy options and the unsalted butter for our toast was awful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Just ok...

Posted Aug 2, 2014
The hotel is in a good location if you want to be close to the action but needs a little tlc...
4 out of 5
Recommended
for Everyone
by A verified traveler from Oklahoma

Enjoyed the stay

Posted Jul 31, 2014
Pros: Location was an important factor for me. Room was clean. The noise from outside was not as noticeable as I thought it would be. Staff was friendly.
Cons: Air conditioning; the first 2 nights the rooms felt warm.
Location: Great location; Grand Central Terminal is a couple of blocks away. Too many restaurants to detail.
I had previously booked the hotel on 2 other occasions for other family members and they had positive experiences, so I decided to book it for my own trip to New York. I was not disappointed. The hotel is well situated. It is close to Grand Central terminal and as well as numerous restaurants and coffee shops. The hotel room was clean and the beds were comfortable. They have a pillow menu, but I found the pillows on the bed were just fine for me. The staff was pleasant and courteous.
4 out of 5
Recommended
for Everyone
by A verified traveler from PR

Quiet hotel

Posted Jul 29, 2014
Rooms are spacious and clean. Very quiet neighborhood. You need to walk to Grand Central for the nearest metro station. Lots of people goes to the top floor where there is a bar and lounges in an open area (very nice!) so the elevators (only 2!) are sometimes very crowded. We had to wait in line several times for the elevators!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Location, Great Hotel

Posted Jul 25, 2014
Pros: Friendly Staff, Clean rooms and comfortably beds. The roof top bar has to be one of the best in the city and is a must for any visitor.
Cons: Nothing
Location: Great Location for Mid Town
On Arrival the Hotel staff were attentive and very friendly and went that extra mile to ensure all was ok. Rooms were big for New York and had everything you would require, I will definitely be using this hotel again upon my return.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel , well located in mid town.

Posted Jul 15, 2014
Pros: Very professional and friendly staff.
Great look and feel that is modern and clean. Great location .
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, quiet

Posted Jul 13, 2014
Enjoyed the stay, quiet which was nice and comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Great value for money.

Posted Jul 13, 2014
Pros: . Good sized clean room.
Location: Location great. We walked everywhere. Lots of great restaurants/cafe nearby.
First time to New York and loved every minute of it.
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami,Fl

Comfortable hotel.

Posted Jul 9, 2014
Pros: Good location, spacious bath , comfortable bed.
Cons: Free transportation to and from the airport.
Location: Everything was near ( Restaurants, tourist places, subway, etc.), excellent area for walking.
Helpful people working at the hotel. The check-in was at 3:00 P.M. but the room was not ready for our arrival.