Ratings based on 5,256 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Georgia

FANTASTIC!

Posted Dec 20, 2014
Pros: EVERYTHING --- Room was fabulous - view spectacular - very spacious - EVERYTHING worked! Bathroom amazing. I have nothing bad to say about the Hotel.
Cons: Nothing
Location: So many things are nearby - we walked to Lion King Theater, Macy's, Rockefeller Center - the view at the top is super spectacular.
The Hotel is WONDERFUL, rooms are large, beds very comfortable. Everything you can imagine - you have! The cleaning staff are like Ninjas - every time I came back to the room - it had been straightened!!! WOW. EVERY member of the staff was courteous, eager to help - just wonderful. I love this hotel. We were able to walk to so many places. The entire experience was indescribably GOOD.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom wyoming

very nice hotel right on Times Square

Posted Dec 19, 2014
Pros: location
Cons: continental bkft
Location: Times Square! Broadway! enough said!
very nice stay with 5 of us -two teenagers- with two rooms, 3 sinks with mirrors, and bathroom with 2 entrances. Wonderful and the towels were huge! they gave us lots of shampoo and conditioner and very clean!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 19, 2014
Very good hotel...great location...clean...friendly staff
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 19, 2014
Went to NYC with my adult and teenage daughter. The room was perfect for several people and great location tight on the center of Time square. Upon checkout our bags were carefully placed and cared for by your bellhop while we took in the sites of the city. Will definitely return.
4 out of 5
Recommended
for Everyone
by A verified traveler

good experience all around

Posted Dec 18, 2014
Wonderful front desk and concierge staff. They were very friendly and helpful during our stay. It was a great location and very convenient.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 18, 2014
Decent hotel with great location. .
4 out of 5
Recommended
for Families
by A verified traveler

Great location and comfy beds

Posted Dec 17, 2014
We stayed 2 nights. Purchased breakfast package which worked out well. Good for walking all over midtown and access to subways. The suite works well for families
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Wakefield. England.

Great location.

Posted Dec 17, 2014
Pros: Location.
Great location. Very central with good staff. Very helpfully. Especially the door men. Very quiet through the night, considering its right in the centre of Times Square.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Right in Times Square

Posted Dec 17, 2014
Pros: Location
This amazing hotel is in the heart of Times Square! You just have to walk outside and you're right in the action!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Franklin, TN

Heart of it All

Posted Dec 16, 2014
Nearby and close walks to many attractions - including fabulous restaurants! Rooms were spacious & clean. Staff was amazing, extremely courteous. Highly recommend! And, I'm very picky.