Ratings based on 5,566 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel right in the Time Square

Posted Mar 6, 2015
This hotel is located right in the Time Square and subway is right at the corner. We had a very pleasant stay--having a very spacious suite in such good location with a very good price!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom pa

Great location and service

Posted Mar 5, 2015
Centrally located, very friendly and helpful staff. Helped us navigate the subway which was always too confusing for me
5 out of 5
Recommended
for Families
by A verified travelerfrom SC

Great location, very nice facility and room

Posted Mar 5, 2015
Pros: location, location, location
Cons: $15 for wifi?....
Location: what to do???? you're on Times Square, just walk out the doors.
great location, nice room; easy walk to Broadway Theaters -- we saw Wicked and Phantom; they were fabulous. Room was well laid out and great for our family -- mom, dad and 2 daughters; space to spread out.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom pelham nh

location is great. rooms could use an update

Posted Mar 5, 2015
location is great rooms looking and feeling a little old. Wasted soace with locked cabinets under sinks microwave unplugged with plug trapped in the locked caninet so we couldnt get to it. bell hop did not give us our portion of the luggage ticket took over 2 hrs to get bags once checked in and only had one day so losing 2 hrs was crutial. Charlie helped find and get our luggage and was great with directions and where to go first with closing times!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom new york, time square

Lovely hotel great location

Posted Mar 5, 2015
Great hotel and great location, right on time square. Great staff really helpful. Rooms are spacious and are lovely and clean. Would recomened this hotel for a stay in New York
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sauchie, Scotland

Great hotel, ideal location

Posted Mar 4, 2015
Pros: Location, cleanliness, helpful staff.
Cons: The room we stayed in was becoming a bit dated, and could do with being re-decorated and given a fresh coat of paint to freshen it up.
Location: Great location, right in the heart of Times Square in a vibrant city, easy access to all transport facilities to explore the city.
I have now stayed at this hotel three times and had a great time each stay, with so much to see and visit in the area and further out in the city. Great friendly, helpful staff who guide you with any information that is required to go out and about.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Jacksonville Florida

Excellent . Walk in time square.

Posted Mar 4, 2015
We did stay for one week couple with 2 children. It is a very comfort hotel. Perfect location nice & quiet. Excellent view right on time square. Staff at check in was nice but the bell room not that nice.. Room cleaning 4 star not the top because the pillow did smell so management should check on that.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston

great hotel wonderful staff would stay again

Posted Mar 3, 2015
Pros: the space in the room very comfortable great recommendation on a restaurant by the staff
Cons: the restaurant is over priced the breakfast we ordered was hardly worth the money - pathetic
Location: Its a business trip so close to where I need to be for work no time to play but plenty to do if you have time
second time staying here the room assigned was small for three people king bed and a pull out the bell boy secured us a larger room when I mentioned it to him so he made out stay much much better.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom ds

Tres bien situé hôtel super agréable

Posted Mar 3, 2015
Super séjour en espérant repartir tres vite dans le même hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Mar 3, 2015
Big rooms. Great location. Comfortable. Super views. Bad showers and dull bathrooms. But workable.