Ratings based on 3,559 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Sydney
spacious 2 rooms, very comfortable,Posted Jul 22, 2014
Pros: centrally located very handy right in time square, close the subway stations.
Location: Right in Time Square,close to Rocker Feller centre, 5th avenue, central park and theatres.
Awesome stay, looked after very well by the staff at check in after a long flight from Australia.
for Familiesby A verified traveler
Posted Jul 22, 2014
Fantastic location... Steps to so many things! Clean, quiet room, well appointed. Loved it!
for Everyoneby A verified traveler from elizabeth city, nc
We stayed for 4nights. It was an amazing experienePosted Jul 21, 2014
Pros: The location and the people
Cons: A pool would have been nice, maybe on the roof
Location: There is everything to do nearby. Shop, eat, see a show, see some sights on the street, Madame Tussaud's is close by and so was planet holiwood.
Staff was very friendly and helpful, and very quick if we needed something. The room was very comfortable and clean each day. It helped made a great vacation awesome!
for Familiesby A verified traveler from New York
After this stay, wouldn't stay anywhere else in NYPosted Jul 17, 2014
Pros: Location, comfort, staff.
Cons: Fewer calories in the cookies and fans in the bathroom.
Location: Sit across and street and people watch. Plenty of shopping and restaraunts near by. Walk to Central Park and bike ride. Hop on a subway to anywhere.
First and foremost, location location location. At this hotel you are in the heart (or core) of the Big Apple with the subway lines right out the door. When you walk out the door, you are in the busiest part of the greatest city in the world. I'm not sure how they accomplished it, but our room was quiet and the room darkening drapes kept out the bright lights. We traveled with our daughters who are 19 and 21 so the two room suite was PERFECT for us. The room was clean and super comfortable. My only complaint is that the cookies are irresistible and not calorie free! One other small thing -- no fan in the bathroom and with four of us showering, it did get a little stuffy. The staff was OUTSTANDING! Very nice, polite and wanted to please! I've seen reviews for hotels complain about waiting for elevators. I don't find that a big deal, but if it is an issue for you... don't worry about it here. We never waited long for an elevator.
for Everyoneby A verified traveler from ny
BeautifulPosted Jul 16, 2014
It was one of the nicest hotels I have ever stayed in. Beautiful view, room, clean. Just beautiful
for Familiesby A verified traveler
Super location and excellent qualityPosted Jul 16, 2014
Really loved the location of the hotel. Make sure to call ahead about where to park though. there is a parking garage around the corner... much easier to get to then to use valet parking. Loved the two rooms perfect for kids! Overall great experience!
for Everyoneby A verified traveler from snellville, ga
Posted Jul 16, 2014
great access to times square also convenent to metro station. staff very attentive and helpful in general a very nice hotel with good service definetly would stay again!!!
for Familiesby A verified traveler from Maple, Ontario
An excellent choicePosted Jul 16, 2014
Pros: Location, cleanliness, space
Location: Right in the heart of NYC - tons to do including shopping, site seeing and just wandering around in the city.
The location is perfect if you want to be in the middle of "all the action." The rooms are spacious and well kept. The staff was extremely helpful - I would gladly recommend this hotel to anyone looking for a family-friendly hotel in the heart of NYC.
for Everyoneby A verified traveler from KY
Great Hotel in the middle of all the actionPosted Jul 15, 2014
Hotel staff was great. Very nice hotel. Had to switch from inital room. The room did not have a closet no place to hang up clothes. New room was great.
for Everyoneby A verified traveler from Nebraska
Very pleasantPosted Jul 12, 2014
Location: Right on Times Square. We walked to everything we wished to do. Theaters, 5th Avenue shopping, St Patrick's Cathedral and much more.
Helpful staff, clean rooms, large tv in both rooms of our suite, comfortable beds, quiet on the 23rd floor.