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Reviews of Fairfield Inn by Marriott JFK Airport

3 out of 5
Fairfield Inn by Marriott JFK Airport
156 08 Rockaway Blvd, Jamaica, NY

Reviews

8.8

Excellent

Rating 10 - Excellent. 856 out of 1412 reviews" "
Rating 8 - Good. 368 out of 1412 reviews" "
Rating 6 - Okay. 104 out of 1412 reviews" "
Rating 4 - Poor. 41 out of 1412 reviews" "
Rating 2 - Terrible. 43 out of 1412 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
We were here for one night only but the staff made us feel welcome and assisted us in settling in. Our transport to the airport was arranged promptly ensuring our safe and timely arrival at the airport. Thank you kindly.
Stayed 1 night in Apr 2024
Response from Management on Apr 24, 2024
Thank you for the review

8/10 Good

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast attendant was excellent. She was very helpful. The reception staff both check-in and out were very welcoming and courteous.
Stayed 1 night in Apr 2024
Response from Management. on Apr 24, 2024
Thank you for the review!!

10/10 Excellent

Martin L

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for overnight stay with early wake up call. Breakfast starts at 5:00 a.m.
Stayed 1 night in Apr 2024
Response from Management on Apr 23, 2024
Thank you for the review

2/10 Terrible

John

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn't safe. There were people just standing outside the fence area. there was no restaurant. the shuttle did not run as early as they said.
Stayed 1 night in Apr 2024
Response from Management on Apr 23, 2024
Thank you for the review

10/10 Excellent

DONNA

Liked: Amenities
Convenience, clean, quiet
Stayed 1 night in Mar 2024
Response from Management on Apr 22, 2024
Thank you for the review

10/10 Excellent

DONNA

Liked: Amenities
Great place to stay. Friendly. Clean and quiet.
Stayed 1 night in Apr 2024
Response from Management on Apr 22, 2024
Thank you for the review

10/10 Excellent

Aleshia

Traveled with partner
Had a nice stay. Staff very helpful.
Stayed 1 night in Apr 2024
Response from Management on Apr 22, 2024
Thank you for the review

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024
Response from Management. on Apr 20, 2024
Thank you for review!

10/10 Excellent

Maya

Liked: Cleanliness, staff & service
Great
Stayed 2 nights in Apr 2024
Response from Management. on Apr 20, 2024
Thank you for the review!

10/10 Excellent

Jennifer

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very busy area, but convenient to airport.
Stayed 1 night in Apr 2024
Response from Management on Apr 19, 2024
Thank you for the review

10/10 Excellent

Lorne, Point Roberts

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management on Apr 19, 2024
Thank you for the review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bus very good both on pickup and drop off. Room clean, quiet, followed by a good breakfast. They had made to order waffles that day. Will use again.
Stayed 1 night in Mar 2024
Response from Management. on Apr 16, 2024
Thank you for the review!

6/10 Okay

Kathleen

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The airport shuttle bus was not suitable for anyone with a mobility problem. Step was extremely high and driver was not at all helpful. Was resistant to pulling the bus to the kerb to make it easier. Preferred to stop in the middle of the road. Will not be staying here again.
Stayed 1 night in Feb 2024
Response from Management on Apr 16, 2024
Thank you for the review

10/10 Excellent

Dwayne

Stayed 2 nights in Mar 2024
Response from Management on Apr 15, 2024
Thank you for the review

8/10 Good

EUGENIO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is conveniently located near the airport. The shutter for departure terminals is great and very convenient. The JFK airport rules, however, made the shuttle for arrival to the hotel complicated as you need to navigate several physical (air train, directions, luggage carry on distances) and signal issues to finally get to the Federal Circle for pick up by the shuttle. The Hotel is good and quite convenient for short stays during travel by JFK.
Stayed 1 night in Apr 2024
Response from Management. on Apr 13, 2024
Thank you for the review!!

6/10 Okay

LINDON

Traveled with family
Disliked: Property conditions & facilities
Ok
Stayed 1 night in Mar 2024
Response from Management on Apr 12, 2024
Thank you for your review.

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location to JFK
Stayed 1 night in Apr 2024
Response from Management on Apr 11, 2024
Thank you for the review

10/10 Excellent

Phil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms very nice staff
Stayed 1 night in Apr 2024
Response from Management on Apr 8, 2024
Thank you for the review

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Drop off good hotel takes you directly to your airport section Pick up at night after coming out of customs is challenging long walk out of customs to several elevators to airtrain more elevators and walking to a common place to get transportation to hotel wait for transportation is a phone call then 10-15 minute wait
Stayed 1 night in Apr 2024
Response from Management on Apr 8, 2024
Thank you for the review

8/10 Good

Gayatri, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone in my party of four liked the breakfast, the cleanliness, the showers. I found the bed a little hard but everyone else found it very comfortable! Excellent value for money!
Stayed 1 night in Apr 2024
Response from Management on Apr 8, 2024
Thank you for the review

10/10 Excellent

Ernestina

Liked: Cleanliness, staff & service, amenities
Close to airport and free shuttle to airport Room is comfortable
Stayed 1 night in Apr 2024
Response from Management on Apr 5, 2024
Thank you for the review

10/10 Excellent

Fredric L, Dayton

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from Management on Apr 2, 2024
Thank you for the review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was nice and clean. There were not a lot of dining options close by and as we were without a vehicle we had to door dash our food. The staff were friendly and the shuttle was very prompt in picking us up and dropping us off.
Stayed 1 night in Mar 2024
Response from Management. on Apr 1, 2024
Thank you for the review!!

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management on Mar 30, 2024
Thank you for the review

10/10 Excellent

Veronica

Recommend
Stayed 1 night in Mar 2024
Response from Management. on Mar 29, 2024
Thank you for the review!!

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Had to take a train to get to shuttle area then wait 15 minutes. No restaurant on site. Only 2 options for delivery food.
Stayed 1 night in Mar 2024
Response from Management. on Mar 28, 2024
Thank you for the review!

10/10 Excellent

Bri

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay and the shuttle to JFK is so convenient this hotel will always be my first choice when I need to fly!
Stayed 1 night in Mar 2024
Response from Management. on Mar 27, 2024
Thank you for the review.Hope to see soon!!

2/10 Terrible

Patricia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The are is scary. The hotel is maybe a step above that. They also charge to “valet” your car. You have no option other than to pay the $45. Stay elsewhere.
Stayed 1 night in Mar 2024
Response from Management. on Mar 27, 2024
Thank you for the review!!

10/10 Excellent

Su-Mi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an overnight stay between flights. The staff at the front desk were extremely nice, accommodating, and understanding. They were very helpful and professional. The room was very clean, equipped with all the necessities. Very quiet. The bed was very comfortable. Again, very clean. The shuttle service was perfect. Very close to the airport so even in the morning hours, it was a very short drive from the hotel to the airport. I would definitely stay here for another overnight stay.
Stayed 1 night in Mar 2024
Response from Management. on Mar 26, 2024
Thank you for the review.Hope to see you soon!!

8/10 Good

Lydia

Liked: Cleanliness, property conditions & facilities
Room was clean and nice breakfast in the morning. They kept running out of fresh washcloths and my room was too close to the ice machine and utility room so plenty of noise. But overall nice stay
Stayed 3 nights in Mar 2024
Response from Management. on Mar 24, 2024
Thank you for the review!!

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The shuttle between JFK and the hotel took less than 20 minutes - traffic was the issue. Staff were all wonderful and helpful. Rooms clean and bathrooms were sparkling!
Stayed 1 night in Mar 2024
Response from Management. on Mar 24, 2024
Thank you for the review!!

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast with many food options and it was very good!
Stayed 1 night in Mar 2024
Response from Management. on Mar 24, 2024
Thank you for the review!!

10/10 Excellent

Kenda, Bronx

Clean, close to airport,quiet
Stayed 1 night in Mar 2024
Response from Management. on Mar 24, 2024
Thank you for the review!!

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Herman was pleasant when we arrived for a late night check in. We reserved a 5 am shuttle and he assured us he would order a taxi free of charge if the shuttle was full, but we made it on the shuttle. Breakfast area opened a little early, so we were able grab a banana and a coffee before heading out.
Stayed 1 night in Mar 2024
Response from Management on Mar 24, 2024
Thank you for the review

10/10 Excellent

Helene

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Management on Mar 24, 2024
Thank you for the review

10/10 Excellent

Amal

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was one night , long travel layover ,, the hotel and the shuttle bus wa great and on time and very helpful
Stayed 1 night in Jan 2024
Response from Management on Mar 23, 2024
Thank you for the review

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and the room was clean enough. They let us have a late checkout, which we really appreciated. The price was too much! The neighborhood did not seem super safe.
Stayed 1 night in Mar 2024
Response from Management on Mar 23, 2024
Thank you for the review

8/10 Good

Niranjan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management on Mar 23, 2024
Thank you for the review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful quiet room close to the airport. The staff were lovely too! Would stay here again!
Stayed 1 night in Mar 2024
Response from Management. on Mar 19, 2024
Thank you for the review!

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet room despite proximity to airport. Pretty basic amenities, but good service.
Stayed 1 night in Mar 2024
Response from Management on Mar 18, 2024
Thank you for your review

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Mar 2024
Response from Management on Mar 18, 2024
Thank you for your review

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay when flying into or out of JFK.
Stayed 1 night in Mar 2024
Response from Management on Mar 18, 2024
Thank you for your review

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent customer service.
Stayed 3 nights in Mar 2024
Response from Management. on Mar 18, 2024
Thank you for the review!

10/10 Excellent

Siphiwe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prize was reasonable safe clean environment I like the free transport to the airport made my life easy
Stayed 1 night in Mar 2024
Response from Management on Mar 16, 2024
Thank you for the review!!

8/10 Good

Keishonnia

Liked: Amenities
Comfortable
Stayed 1 night in Mar 2024
Response from Management on Mar 16, 2024
Thank you for the review

8/10 Good

Akhilesh

Stayed 1 night in Mar 2024
Response from Management. on Apr 4, 2024
Thank you for the review!

10/10 Excellent

scott

Liked: Cleanliness, amenities, property conditions & facilities
Nice facility, work out room and great staff. The area is industrial and very limited dining nearby. Not very conducive to walking
Stayed 1 night in Mar 2024
Response from Management on Mar 15, 2024
Thank you for your review

8/10 Good

Avital

Stayed 1 night in Mar 2024
Response from Management on Apr 2, 2024
Thank you for the review

10/10 Excellent

Rob

Liked: Cleanliness, amenities, property conditions & facilities
...
Stayed 1 night in Mar 2024
Response from Management on Mar 13, 2024
Thank you for your review

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Service great; free hot breakfast starting at 5 a.m. terrific; shuttle service to airport very convenient. Room is small but has everything you need!
Stayed 1 night in Mar 2024
Response from Management on Mar 10, 2024
Thank you for the review