Ratings based on 1,102 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Jacksonville Fl

Nice hotel in a great location

Posted May 26, 2015
Pros: Location
Cons: Can't think of anything
Location: Easy to 5th Ave shopping or to Times Square & Broadway. Didn't even need Subways that much from this location.
I was very surprised by this Hotel & the overall niceness. Great location on W 55th St near 6th & one block from 7th Ave. Easy walk to Times Square & area shows. Staff very helpful when needed assistance. Great room & would recommend this for anyone who is looking for an option that isn't too expensive but with a great location
3 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Well situated, poor extras

Posted May 23, 2015
Great situation, but wifi was a bit rubbish, intermittent and slow. Front desk staff good but needed another member of staff to help. Wake up calls not always made ..... Rooms always v clean really comfortable bed and great sheets. Shower caps a bit hit and miss.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Great location

Posted May 19, 2015
Pros: Location
Cons: Décor in some of the rooms.
Location: Very close to all the places a tourist would want to visit with a lovely sushi restaurant opposite, some great deli's and breakfast joints close by.
Hotel was only ten minutes walk to Times Square or Central Park which was great. The first room we were put in was very small and in need of a good update and new TV but we asked to be moved and got a lovely large room with a much newer large TV and modern bathroom. Most of the reception staff were lovely and helpful with the exception of one miserable girl. We didn't eat here at all but did have cocktails in the bar which were lovely but pricey. Having said all this we would stay here again because of the location.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom LONDON

Small nice hotel close to tourist attractions.

Posted May 18, 2015
Pros: The communication between the staff and their clients.
Cons: Some of the rooms are at the back abit to small and looking on to delict site
Location: Time square one of the main attraction, to the right are a few theatres and shop at mazies visit the museum, the rocker feller centre, central park.
We enjoyed our stay at the hotel the staff was very helpful and friendly, the place was clean and tidy.
2 out of 5
by A verified travelerfrom Sim

Location was good but not happy with the room.

Posted May 17, 2015
Pros: Location
Cons: Everything in the room working.
Location: Close to 5th Ave and Central Park, 24 hr restaurant down the street with the best cheesecake.
Staff was nice but phone and tv didn't work and was never fixed.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom uk

Good location

Posted May 15, 2015
Pros: location
Cons: updating
Location: good location.central for everything
perfect, good central location for all sights. Hotel looks a bit tired could do with updating
4 out of 5
Recommended
for Couples
by A verified travelerfrom sydney

Excellent location for Times Square and Central pk

Posted May 13, 2015
Pros: Location
Location: Time square, Central Park, theatre district
Nice hotel, rooms were small but comfortable. The hotel was suitable for our stay.
3 out of 5
by A verified traveler

Needs work

Posted May 13, 2015
Time to update the older section. It feels and looks worn.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom m

Nice staff great location

Posted May 12, 2015
Good all round trip great location friendly staff. Room was very small but comfortable . View from window was a brick wall so slightly disappointed and bathroom was tiny, however didn't spend much time on room. Wifi didn't work in ro however good wifi in lobby that was free. Bar staff very friendly.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Alabama

Loved the location.

Posted May 12, 2015
Pros: Very convenient check-in.
Cons: Extend the hours of access to the complimentary tea/coffee room to both am & evening since coffee makers are not available in the rooms.
Location: Excellent location near shopping, Central park, theater district - very pleasant neighborhood.
Modern, quiet and safe environment. Everything we wanted to do and all the amenities we needed were within walking distance.