Ratings based on 667 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
86% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.8 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Upgraded us it was so awesome with a balcony

Posted Sep 11, 2014
Amazing, clean, great staff! Nice rooms! Checked in early which was sooo great. Food was great at hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cincinnati

Great experience

Posted Sep 9, 2014
Great room. Great location in the city. Quiet no noise issues
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami, Florida

Pleasant Hotel

Posted Sep 8, 2014
Enjoyed our time in NY. The hotel staff was friendly and helpful. The room is quaint and small. Everything was clean and daily housekeeping was nice. The shower pressure was great! Time Square is near by, just a short walk. Thank you for a pleasant experience!
3 out of 5
Recommended
for Everyone
by A verified traveler from P.R.

Good location, would stay there again

Posted Sep 7, 2014
Very good location: right in the middle of the street, between 5th and 6th ave. Nearby places to eat, though quite expensive,. The room had a good size,was clean and quiet.The bed was comfortable . But, the bathroom was tiny. Two person couldn't use it at same time. The elevator was also very small. The staff was helpful when we asked for directions. Though I felt safe, there wasn't always somebody guarding the entrance to the hotel. Anyone who entered wasn't visible to front desk
3 out of 5
by A verified traveler

Good location in NY

Posted Sep 6, 2014
Pros: Location amazing
Cons: Recognize guest need to be able to sleep in rooms as well, manage other guest when unruly and inconsiderate
Party in room till 5.30am before security able to deal with... Sleepless notes in NY hotel staff apologetic but offer no compensation...
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel - perfect location

Posted Sep 5, 2014
Pros: Location, location, location!
Cons: Wifi is only free in the lobby, otherwise you need to pay $15 per day per device! Also, breakfast is $22, there are much better ones around for less!
Location: You can walk from there to MoMA, main parts of 5th avenue, Rockerfeller Centre is 10 minutes by foot away etc. Agai, location is PERFECT!
Great hotel to stay at, not sure what the usual prices per night are as booked with a flight deal through expedia! Location is the greatest asset, hotel staff very friendly and facilities very modern and clean. Rooms are a bit small but fine, asked for a room higher up with a nice view and got it.
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Great location

Posted Sep 4, 2014
Hotel was well decorated and maintained. Free wifi in the lobby. Near to 57th st subway, easy to navigate around Manhattan from that station. Located a 10/15 minute walk to Central Park, and near to all the designer shopping stores. And lots of food carts near by to eat from
3 out of 5
by A verified traveler from IN

GO SOMEWHERE ELSE

Posted Sep 2, 2014
Pros: It was just adequate.
Cons: space
Location: A few blocks to walk to shopping, Time Square. The location is decent.
The staff was great from the doorman to the bartender in the lounge. However, the room itself was just ok. The bathroom was very small. I am sure the penthouse has a better space!!!! The shower is nice, but no tub; which is ok for a short stay. The sheets were clean. There was a bobby pin on the floor. I did not touch it because it was not mine. The next day it was still there which means they did not vacuum. I do not understand how this can be rated a 4-star hotel. Rooms look old. No Way Jose!!!
4 out of 5
Recommended
for Everyone
by A verified traveler from mn

Posted Sep 2, 2014
Pros: The staff was excellent. Amelia at the front desk was wonderful, very professional, always friendly and gave us lots of great ideas to do or see.
Cons: Purchase new mattresses. Our mattress was very saggy in the middle, Also the mini fridgerator wasn't working & a/c was super noisy.
Location: Central Park, shopping, Times Square
Great location. Staff was excellent, especially Amelia. She was always friendly, very professionally and very knowledgeable about NY. The room a/c was noisy and mattress was old. But for the price and location, we would book this hotel again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 1, 2014
Pros: Staff was most helpful throughout our stay. Location was close to subway and close to Central Park. GREAT SHOWER!!
Location: Subway, restaurants and delis were all close to Shoreham.
We had a great time. Took subway to tennis tournament and were able to see two Broadway shows.