Ratings based on 875 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great stay.

Posted Feb 26, 2015
Pros: The views where great. My bed room window view was One World Trade center and the veiw from the 20th floor was amazing.
Cons: The balcony doors where leaking air.
I had a great stay at this hotel. It was close to every place I needed to be. My room was upgraded with a great view.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 23, 2015
Great hotel for the price. Love the snacks in the evening and the coffee/cappuccino machine in the lobby. Tough location to find in a car. Close to everything downtown.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 21, 2015
Very friendly staff. Clean room. Great location to the museum.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Norwich, Norfolk

Ideal Location

Posted Feb 20, 2015
Pros: Close proximity to downtown Manhattan and subway
Cons: Nothing
Location: Brooklyn Bridge, Wall Street, Ground Zero, Little Italy, China Town, ferry to Statue of Liberty,Jewish Memorial,near to subway and the whole of NY !!
Great Location near to subway to explore Manhattan Fantastic view of Freedom Tower Very Poignant as next door to ground zero, Will return
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location.

Posted Feb 18, 2015
Enjoyed being steps away from the 9-11 Memorial which was on out list of things to see. Had an excellent dinner at Morton's Steak House next door. Nightcap at the 20th floor Terrace bar overllooking WTC was an unexpected treat. Hotel staff was very pleasant, helped us with a couple matters. I'd recommend or stay again given the value.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom S

Beautiful views

Posted Feb 11, 2015
Room had spectacular views of world trade center memorial and the river. The restaurant had great options for dinner as well as fantastic breakfast buffet.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bel Air, MD

Convenient, clean & comfortable.

Posted Jan 19, 2015
Pros: The view from the 20th floor restaurant/bar was breathtaking- overlooked 9/11 Memorial.
Location: Very convenient walk to 9/11 Museum and Memorial. Also, stopped in O'Hara's Pub and Restaurant for a drink and some great local history conversation
Great experience! Will definitely go back and recommend to friends.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very clean and comfortable hotel

Posted Jan 13, 2015
It is very clean hotel. I stayed in a room with a kitchenette at 18th floor. It has great city view at night. The free purified bottled water in every floor is very convenient. Walking distance to Battery Park within 5 minutes. Whole-foods is about 15 minutes walk.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 8, 2015
NYE last minute getaway, fantastic hotel and we will return! Love the complimentary water dispensers and reusable bottles on each floor. Location is quiet but not very close to Times Square. Not recommended if you want to be in the middle of all the action. Subway at Rector St. is close and convenient.
2 out of 5
by A verified travelerfrom Vancouver bc

Nice hotel location, bad service

Posted Jan 5, 2015
Pros: location is 2 street from metro station
First night, the CO sensor keep on beeping every 60 second right at 3 am, staff took more than 1 hour to respond. The first visit did not fix the problem, then waited another 45 mins, I have to call front desk myself and suggest to change room. They gave me a breakfast voucher after that incident. So the next morning, I am heading to the roof top for a nice breakfast. And I found out the bread was molded, I have to talk to a waiter to remove them from the buffet table. That is just ridiculous. To me, it just shows how careless the staffs are. They simply do not care about their product at all.