Thank you for your time in leaving us a review. Your words are very motivating and assure you that all of us the property will continue to provide good service to all our guests.

I am sorry that we did not meet your expectations during your recent stay. I will recalibrate the working of our house keepers and supervise better cleaning of common areas. Assuring you that your next stay will be better than your recent one.

I am sorry that we did not live up to your expectations during your recent stay. I will make sure that my team and I do a better job at maintaining the cleanliness of the rooms and the common areas of the property.

Thank you for taking the time to leave us a review. I will have the discoloration around the drain taken care off. We are waiting on a new set of case goods and hope this will take of the other short coming. We will also change the bed linens. Reviews by our esteemed guests helps in improving our services and we are thankful for your opinions. Hope to welcome you back during your next visit to town.

Thank you for your time in leaving us a review. My team and I are pleased that you had a comfortable stay. Please note we are always available at the front desk to make each guests stay better and hope you will let us have the honor of hosting you again when you return to town.

I am sorry that you did not have a comfortable stay. I will personally look into the problems you face and make sure we do not make the same mistakes again.

Thank you for taking the time to leave us a review. Hope to welcome you back during your next visit to the area.

Sorry about the elevator. We are pushing the service company to fix it. The hallway is being painted, we have instructed the workers to do a more tidy job and keep cleaning behind them. I am glad that you found the room to be clean and assure you that we will fix the other issues. Hope to see you again soon.

Thank you for your time in taking a review. We are pleased that you enjoyed your stay with us, and hope to host you again during your next visit to this area.

Thank you for taking the time to leave us a review. We will work on our short comings and improve on them. Hoping that you will choose to stay with us again.

I am sorry that we did not live up to your expectations. If you could kindly elaborate on the issues it will help me rectify the problems. Hope you will consider staying with us next time and promise you that you will have a better experience. Thank you

Thank you for taking the time to leave us a review. Your kind words are highly appreciated. We are the new owners of the property and are trying to make this place better for all guests, and regret inconvenience caused due to this fact. Hope to see you again during your next next visit to town.

We are sorry about the elevator, we are waiting on parts to get it running. Currently we do not serve break fast and it is not mentioned that we do serve on any media. We are working on both these factors and hopefully next time you decide to stay with us we will be offering both. Thank you for your time in providing your feedback.

Dear Brandy, Thank you for taking the time to tell us about your experience at the RED ROOF INN NEWPORT NEWS - YORKTOWN. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the condition of the AC unit you described, you indicated that the office chair was not working properly along with the other issues mentioned. I will be sharing your feedback with upper management to ensure your satisfaction. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

I am sorry that we did not meet your expectations during your stay. If you could elaborate on the issues that need to be improved would provide us with an insight what to exactly fix. Thank You.

Hello Ebonie,Thank you for sharing with us. Your review of the Red Roof Inn Newport News - Yorktown was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 1/5 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip.Respectfully,Red Roof Management

Hello Sara Lu, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Newport News - Yorktown and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

I am sorry about the elevator not working. We are in the process of getting it fixed by the service company, and they are waiting on procuring a part which will upgrade the elevator . Regret the inconvenience caused to you. Currently we don’t provide any breakfast and it is not listed as an amenity provided by the hotel. Hopefully you will patronize us for your next stay when in town. Thank you.

I am sorry that we didn’t meet your expectations during your stay with us. If you could elaborate on the issues, it will help me and my team to improve on our short comings and ensure that your next visit goes smoothly. Thank you.

I am sorry that we did not perform to your expectations. Thank you for letting us know our flaws and we will work to improve our operations and do better for your next visit.

I am sorry that we did not meet your expectations dfring your stay . We will do our level best to work on our shortcomings and improve.

We are sorry that we did not meet your expectations. We will try our level best to improve and become worthy of a better score. In the meantime, I will appreciate if you could let us know in particular what you did not like. Thank you.

We are sorry that we did not meet your expectations. It will help us rectify our flaws if you could elaborate on the issues you faced during your stay.

Hello Kristopher, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Newport News - Yorktown and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Thank you for taking for taking the time to give your feedback. We thank you for it, my team and myself are obliged and motivated to do better. Hope to host you next time you are in town.

Thank you for taking the time to leave us a review. We will try harder to keep the rooms and the common are cleaner. And hope to host you during your next visit to the town.

Hello Ulrich,Thank you for choosing to stay at our Red Roof Inn Newport News - Yorktown. I appreciate your 3/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Red Roof Management

Thank you for taking the time to provide your feedback. We will definitely work on the black out curtains and ensure complete privacy. Hope you will give us a chance to host you next time you are town.

Thank you for taking the time to provide us with your feedback. We will try to reorganize the parking spots to ensure that we can provide more.

Thank you for taking the time to post a feedback. We will try to make your next stay more comfortable. Appreciate for staying with us.

Thank you for scoring us 5/5. Appreciate it.

I am sorry we did not meet your expectations during your stay. We improve our facilities and amenties and hopefully next time you stay with us, you find it better.

Thank you for scoring us 5/5.

I am sorry that we did match your expectations during your stay. We will retrain the staff to clean better and rest assure your next visit will not be the same experience.

I am sorry to learn about this experience you had. I will work on re traing the staff, and also ensure to rectify all the flaws. You can be assured that your next stay with us will be very comfortable.

Thank you for giving us an oppurtunity to serve you. Your kind words mean a lot to my team and will always strive to make your stay with us better. Hope to give us another chance to welcome you.

Thank you for your time to provide a feedback. Let me assure you that my team and I will take extra efforts to improve your experience next time you decide to stay at our facility.

Daniel,I am sorry for that we did not meet to your expectations. I will share your feedback with my team and will improve on the short comings to make sure you have a better experience next time. Thank you for your feedback.

Hello Crystal,We are sorry to learn about this experience you had at our property. We will work on making sure that our guests do not face any problems during their stay. We have addressed all the issues mentioned and hope to welcome you at our property during your next visit. One more time, we regret that you didnot find our services to your liking.

We are sorry that your stay resulted in a rating of 2 out of 10. It will help us if you could provide the details for the low score to address the issues. Promise to make your next stay wilh us more comfortable.

Thank you for kind words hope to welcome you again to our property. Also let us know on the things we need to improve. Appreciate your patronage.

Hello Vanesssa, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Newport News - Yorktown and I thank you for your 8/10 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist

The team at our Red Roof Inn Newport News - Yorktown would like to thank you for sharing your feedback with us, Chieko. We were elated to read that we accomplished our goal to provide you with a great stay. Your sentiments in relation to our nice and clean rooms, along with our good customer service delighted our staff.Thanks again for sharing your compliments with us. We loved having you under our roof and we can’t wait to repeat your experience with us again in the future. Faithfully,XaoRediResponse Specialist

Dear Eugenia, Thank you for taking the time to tell us about your experience at the RED ROOF INN NEWPORT NEWS - YORKTOWN. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the loitering you described. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

Dear Dionne, Thank you for taking the time to tell us about your experience at the RED ROOF INN NEWPORT NEWS - YORKTOWN. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the issues you mentioned. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

Dear Pennykay,Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN NEWPORT NEWS - YORKTOWN regarding the customer service and cleanliness. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OshaneRed Roof ManagementRediResponse Specialist

Im sorry that you didn't enjoy your stay with us. We're currently working on updating our facilities so we hope that you'll give us another try in the future. We hope you have a wonderful day.

Im sorry to hear about the problems you faced at our property. We've talked with our staff and are working to fix the problems you pointed out. Thank you for your feedback and we hope you have a great day.

I'm sorry for the issues you faced while staying with us. We'll talk with staff about the issues and make sure it doesn't happen again.Thank you for your feedback and we hope you have a wonderful day.

Hello Colette,Thank you for telling us about your experience at the Red Roof Inn Newport News - Yorktown. I'm glad that you found the location convenient and the staff accommodating and attentive. I'm disappointed to read that you were unsatisfied with the upkeep of the property and that you were accidentally booked into a different room. Please accept our apologies. We will take your comments into consideration to make changes to improve our customer experience.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,AbigailRediResponse Specialist