Lobby sitting area

Reviews of kinugawaonsen Fukumatsu

2.5 out of 5
kinugawaonsen Fukumatsu
Kinugawa Onsen Ohara 1060, Nikko

Reviews

6.6
Rating 10 - Excellent. 17 out of 89 reviews" "
Rating 8 - Good. 23 out of 89 reviews" "
Rating 6 - Okay. 24 out of 89 reviews" "
Rating 4 - Poor. 15 out of 89 reviews" "
Rating 2 - Terrible. 10 out of 89 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Rylee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Hock joo

Stayed 1 night in Nov 2023

10/10 Excellent

Conor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

PIYUSH

Liked: Cleanliness, staff & service, amenities
Good experience
Stayed 1 night in Mar 2023

8/10 Good

Julio

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Nice location, good view from the room. Spacious room. The lobby and halls had a chemical smell, thankfully the room diddnt. The whole place is very dated and in need of a makeover. The bathhouse needs a proper cleaning.
Stayed 2 nights in Nov 2019

8/10 Good

Hud, Malaysia

Traveled with group
Liked: Cleanliness, staff & service, amenities
This is indeed an old Ryokan but price/room wise would recommend this as a budget trip. Staff is very accomodating and the room condition is better than expected. They have both indoor and outdoor bath with outdoor only open at certain hour. We drove there and there are few free parking spaces available in front of the property.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 2 nights in Nov 2018

8/10 Good

nicola

Liked: Staff & service
Beautiful onsen - hotel needs an overhaul
This has a very nice onsen - super clean and great facilities, however the rest of the hotel lets it down... front desk hours are limited, decor is outdated, both in rooms and lobby, there are no private bathrooms (you must use the onsen if you want to shower), only way to get food is by ordering from local restaurants, which have limited hours. An overhaul of the decor and the addition of some bathrooms/shower rooms with privacy would make a huge difference. The window didn’t close in our room and would be unsafe for children due to the sheer drop to the river, with no barrier.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Peaceful at the end of August except Saturday night. No bathroom facilities in our room 414. Very nice gender-segregated hot baths on floor 2. (Onsen).
Stayed 5 nights in Aug 2018

10/10 Excellent

Bradley

Liked: Staff & service, property conditions & facilities, room comfort
Great Hotel great location
The Hotel was great I got a beautiful Japanese style room overlooking the river. The hotel also has an indoor outdoor onsen which was really nice.
Stayed 1 night in Jun 2018

8/10 Good

David Tan, Kinugawa Nikko

Liked: Cleanliness, staff & service, room comfort
Good Hotel but not perfect enough.
There is no hot water provided in the room toilets. Not recommend to stay there during winter time.
Stayed 1 night in Feb 2018

6/10 Okay

Jimmy

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Pretty far from Nikko
Like the other reviews have mentioned, this hotel is not in Nikko. It is train ride away. The hotel is within walking distance from the train station. This hotel really needs major updating and cleaning. Definitely not worth the price they are charging.
Stayed 1 night in Jun 2017

6/10 Okay

minami

Traveled with family and small children
Disliked: Amenities
部屋から見た景色がすごくよかったです。 時季がよかったのか花火が見られました。 子供も大喜びでした
Stayed 1 night in May 2024

10/10 Excellent

MINGYANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
受付のおじさんがフレンドリーでした。ありがとうございました!
Stayed 1 night in Feb 2024

8/10 Good

ゆうき

Traveled with group
Liked: Staff & service, property conditions & facilities
借りられるアメニティが充実してあるので快適な時間を過ごせます。
Stayed 2 nights in Jan 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
お湯出ません!
部屋でお湯が出なくて困ってました。部屋のドアがボロボロでした。 ロビーから見下ろした景色が素晴らしく、唯一の救いでした。
Stayed 1 night in Dec 2023

4/10 Poor

MASAYUKI

Stayed 1 night in Nov 2023

4/10 Poor

YUKI

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

TAKANORI

Disliked: Staff & service
あまりゆっくりできない
フロント之営業が22時までや入浴が21時45分までで朝入れないなど料金は安いもののあまり満足はできない。 従業員もなにかやらされている感であまり良くは感じなかった。
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Ryo, NagoyaCiti Midoriku

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

2/10 Terrible

としき

Disliked: Cleanliness, staff & service, property conditions & facilities
なんの臭いかはわかららないが、とにかくくさい 露天風呂は落ち葉だらけでまとわりつく その他はバブル期のホテル感、といったところで不満はない
Stayed 1 night in Jul 2023

4/10 Poor

KAZUHIRO, Minato ward

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
部屋からの景色は素晴らしく、周辺環境はよかったです。温泉も内湯の温度はちょうど良く気持ちよく浸かることができました。素泊まりなので、近くにコンビニがあったのは助かりました。 一方で、夏場ということもあり、換気が十分ではないため、匂いが篭りやすく気になりました。
Stayed 1 night in Jul 2023

8/10 Good

akira

Stayed 1 night in May 2023

8/10 Good

セイラ

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2023

6/10 Okay

Nobuya

Stayed 1 night in Dec 2022

4/10 Poor

Hasegawa

Disliked: Staff & service, amenities, property conditions & facilities

2/10 Terrible

yumiko

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
もう二度と泊まらない。
Stayed 1 night in Nov 2022

2/10 Terrible

Taiyo

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋と廊下が臭くて汚い。 トイレも古く流した際に臭気が立ち上る。やめとけ
Stayed 1 night in Nov 2022

6/10 Okay

DOI

Stayed 1 night in Oct 2022

4/10 Poor

AKIRA

Stayed 1 night in Aug 2022

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness
Stayed 1 night in May 2022

8/10 Good

LENNART

Stayed 1 night in Jan 2022

6/10 Okay

WATANABE

Traveled with family
Liked: Property conditions & facilities, room comfort
家族でにっ
急遽決まった旅行でしたので宿泊出来て良かったです 朝風呂がなかったのが残念でした。
Stayed 1 night in Jan 2022

8/10 Good

TERUHISA

Stayed 1 night in Jan 2022

2/10 Terrible

Mizuhisa

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Enomoto

Liked: Cleanliness, staff & service
温泉は設備は最低限でしたが、湯質が自分とは合ってとても良かった。
Stayed 2 nights in Dec 2021

4/10 Poor

Makoto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
値段相応という感じ。
Stayed 1 night in Dec 2021

2/10 Terrible

Verified traveler

おふろが21:30までしか入らず、翌朝はもちろん入らない。 部屋の洗面所のお湯が出ない。 コンセントの数が少ない。 トイレの便座が冷たい。 朝6:30廊下の電気がついておらず真っ暗。排水の匂いがする。 安くて温泉が入れるのはありがたいが、怖くて娘が1人行動できなかった。
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても良かったです。
Stayed 1 night in Jan 2021
Response from ひで on Feb 10, 2021
有難う御座います。またのご来館お待ち申し上げます

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
部屋の水道がお湯が出ず洗顔など快適に出来なかった…
Stayed 1 night in Oct 2020

10/10 Excellent

m, 神奈川

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフさんの対応も良く、お値段以上のサービスでした。 大満足です。
Stayed 1 night in Mar 2020
Response from たけ on Mar 27, 2020
有難う御座いました。またのご来館をお待ち申し上げています。

10/10 Excellent

TOMOKI

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
コスパ最高!
年始の予定が急遽変更となり、年末にギリギリで予約しました。 宿泊費が他の旅館よりも安く、ギリギリでも予約がとれた上、 多くの口コミに部屋が不潔や温泉がぬるい等の不評コメントが多々あった為、不安を抱きながら伺いました。 しかし、部屋の畳はきれいで温泉も口コミにあるほどの不満は一切ありませんでした。 また、休憩時間中に伺ったにもかかわらず、ご主人に暖かく出迎えていただき、ご親切に周辺のご説明も 勿論、掃除が完璧でない部分はありましたが、この料金でこの広い部屋の温泉宿に宿泊させていただいて
Stayed 1 night in Jan 2020

6/10 Okay

Tatsuo

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大浴場の時間を延長してもらいたいです。
Stayed 1 night in Dec 2019

4/10 Poor

shjgeyuki

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
温泉宿なのに、22時までしか利用出来ないのはあり得ない。 駐車場は仕切り線が、欲しい。 部屋の洗面所お湯が出ない。 朝の露天風呂使用できない。 部屋は綺麗で、ゆったりとしていた。
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
古くてまあまあでした。
Stayed 1 night in Oct 2019

6/10 Okay

hiroyuki

Disliked: Cleanliness
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックインの時の対応がとても素晴らしかった。 また温泉も素晴らしく綺麗でゆっくり出来た。 お風呂の待合室がすこし怖かったが、まあなんとか。 景色もよかった。
Stayed 1 night in Jul 2019