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Reviews of Dragonfly Hotel King's Lynn

3 out of 5
Dragonfly Hotel King's Lynn
Beveridge Way, Hardwick Narrow, King's Lynn, England

Reviews

7.8

Good

Rating 10 - Excellent. 210 out of 671 reviews" "
Rating 8 - Good. 252 out of 671 reviews" "
Rating 6 - Okay. 120 out of 671 reviews" "
Rating 4 - Poor. 62 out of 671 reviews" "
Rating 2 - Terrible. 27 out of 671 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

nabil

Business traveler
Liked: Cleanliness, staff & service
Good location, easy access to main roads, Good friendly Staff,
Stayed 4 nights in Apr 2024

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice and has been refurbished, looks clean and modern. The hot water failed twice in the morning which was the only downside.
Stayed 1 night in Mar 2024

10/10 Excellent

Leonard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Ex wife was unexpectedly admitted to the local hospital which is literally less than a mile up the road. Hence the choice rather than Premier Inn or Travelodge. It also looked more appealing when I looked at it on line before booking. Very pleased with my choice.
Stayed 1 night in Mar 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Razvan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Very nice hotel, quiet are, big spacious rooms, and the bath tub was a plus. Nice quiet bar, with enough drinks to choose from. Now the bad points... Bath tub plug was broken, so couldn't make a bath, just shower. Breakfast defo not worth the money.
Stayed 1 night in Dec 2023

6/10 Okay

David

Business traveler
Don’t get a parking ticket like me!
Remember to book your car in otherwise you’ll get a parking ticket, stayed many times, staff alway helpful and friendly, foods not the best and the bar now closes early 😞 it’s a long way from its heyday,
Stayed 1 night in Nov 2023

8/10 Good

jayne

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Charlotte

Stayed 1 night in Oct 2023

10/10 Excellent

john

Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two night stay.
On arrival, we checked in using the self service check-in points which was a straight forward process and your room access card is issued form the check in point on completion. Immediately adjacent to the check in point is an electronic tablet to register and confirm your vehicle registration and length of stay. Again this was a simple process and if you don't do it you will be charged for parking. The room was easily located and on entry everything was at hand. We had a two night stay, the bedding was clean and the bed comfortable. The bathroom clean and bright. Water was always hot and readily available. My only negative would be the room lighting, there is a light positioned on entering the room and two bedside lights but a central ceiling or additional stand light would have improved the room. The darkness was in part due to the trees which surround the hotel and are relatively close to the building at the rear of the hotel. We ordered breakfast and found everything to be available, hot and edible with a choice of cereals, fruit and hot drinks. Staff were polite and helpful when we used the bar or required additional information. So for a short stay this was a great location.
Stayed 2 nights in Oct 2023

4/10 Poor

nabil

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Only is close distance to the work location I’m visiting, For any other reason, I would not stay at this property
Stayed 11 nights in Oct 2023

8/10 Good

mrs ann

Stayed 3 nights in Oct 2023

8/10 Good

Roger

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Clean room. Comfortable bed. Nice bathroom. Self check-in screens insensitive to touch. No human check in even though staff available
Stayed 1 night in Oct 2023

8/10 Good

Ruth

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel
Booked through the app looking for somewhere to stop over for the night . A little tricky finding the place especially as it is so close to car dealerships and on a challenging roundabout . That apart the hotel looks welcoming from the car park ( which has 4 electric car charging points , not that we needed one ) . Warm welcome at reception and easy check-in . Room on first floor (203) , nice condition and really comfy bed and a great nights sleep especially after a nice hot bath . We enjoyed a good evening meal in the restaurant although you pay at the table before your food was delivered . We had fish and chips and a tasty burger with fries with a nice cold pint of Madri and chilled rose wine . Breakfast was excellent although some fresh fruit would have been nice , it was good with proper coffee too . A real nice stop over and would recommend this place to all travellers.
Stayed 1 night in Sep 2023

8/10 Good

Graham

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great short stay hotel
Great little hotel, friendly staff, comfortable rooms.
Stayed 1 night in Sep 2023

6/10 Okay

Rita

Stayed 3 nights in Sep 2023

4/10 Poor

Bernadette

Disliked: Cleanliness
Thanks but no thanks
This is the second time we have stayed at a dragonfly hotel. The first time was in Bury St Edmunds. I found check- in very impersonal staff standing there but you had to check in via a computer. You walked in and staff basically ignored you ! We were struggling with the machine and a member of staff did come to assist but l don’t come to a hotel to do it yourself. Might as well stay in a caravan or a tent! There was only 4 teabags. In the room. They knew we were staying 3 nights are quick to point out they only clean room after 5th day so no room service. Every time we needed teabags had to Ask person at the desk . In most hotels they are in reception so you don’t have to keep begging for them. Most of the staff were as miserable as sin. Lastly we were in room 102 and the carpet was very smelly. It is in a good position to travel around Norfolk but l wouldn’t stay here again.
Stayed 3 nights in Sep 2023

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff.
Great service. Lovely staff. Friendly, helpful and there when we needed them. Nothing was too much.
Stayed 2 nights in Aug 2023

10/10 Excellent

Beryl

Stayed 2 nights in Aug 2023

6/10 Okay

Lindsay

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Very clean . Very noisy though , slamming doors and voices all thru the night. Had to drive home 2 hours absolutely exhausted .

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
great value for money ideal if you are at a concert or visiting Sandringham Estate like we were. The only down fall was we couldn't get anything to eat at the hotel before we headed to the concert we were told restaurant opened at 2pm only to hang around then told it would be 4pm otherwise it would of be perfect for our requirements
Stayed 1 night in Aug 2023

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed somewhere to put my head for the night. This place was perfect. Good location, lots of parking, easy book in, clean and tidy toom with all facilities needed and a good breakfast
Stayed 1 night in Aug 2023

4/10 Poor

Michael

Business traveler
Stayed 1 night in Jul 2023

6/10 Okay

Caroline

Traveled with family
Disliked: Staff & service, property conditions & facilities
Only ok. Served its purpose but lots of issues. But nothing we couldn’t live with for the trip we were on. Would only recommend for a quick overnight.
Stayed 1 night in Aug 2023

4/10 Poor

David

Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

2/10 Terrible

Sarah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Disappointing. Needs telephones in the room to contact reception when there are issues in the night. Needs recarpeting as damp evident along the corridors. Remote control had buttons missing. Bathroom door couldn't shut. Confetti on the bathroom floor so not cleaned well.
Stayed 3 nights in Aug 2023

10/10 Excellent

Joanne

Stayed 1 night in Jul 2023

2/10 Terrible

Caterina

Disliked: Staff & service, property conditions & facilities
Easy disabled parking
Stayed 3 nights in Jul 2023

10/10 Excellent

Helen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Last minute booking but great stay. Shower was excellent!
Stayed 4 nights in Jul 2023

6/10 Okay

Derek

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Didnt like the seif serve check on kiosk, despite following instructions it did not work first time, thankfully the person on reception did it for me and we eventually got checked. Every member ofvstaff we encountered were friendly andcwelcoming and we found the property beautifully clean, very comfortable and a great shower in the morning.
Stayed 1 night in Jul 2023

2/10 Terrible

Mike

Business traveler
Disliked: Cleanliness, staff & service
Terrible
The staff are not very helpful, the restaurant was closed most nights as the hotel couldn't supply the amount of guest at one time and only focused on the big bookings. Breakfast was poorly cooked and was very small and the rooms were old and dated. will not be staying here again.
Stayed 3 nights in Jun 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, very clean, quiet even when full. A good night's sleep.
Stayed 2 nights in Jun 2023

8/10 Good

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy position off the main route nice clean friendly we had a good time
Stayed 2 nights in May 2023

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good value hotel. Convenient. No issues.
Stayed 2 nights in May 2023

4/10 Poor

Kudzai

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is not good at all. The staff are not helpful and the service whether breakfast or dinner there is always something missing which is gets very frustrating. I wouldn’t recommend this hotel to anyone.
Stayed 1 night in Apr 2023

8/10 Good

derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and Comfortable
Stayed 3 nights in Apr 2023

8/10 Good

Sasha

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms comfy bed
Stayed 2 nights in Apr 2023

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Philip

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Stuart

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Melody

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Clean & Comfort but beware of incorrect charges
Clean and comfortable room. There was a tray with drinks and snacks in the room for an extra charge as well as complimentary tea and coffee. A price list had been included on the tray, however the items left and the price list did not match (some items were missing and some prices were missing). Check in and check out are completed by a machine. About 5 hours after check out the hotel tried to charge me for items missing from the mini bar which they claimed I had eaten. The item they tried to charge me for wasn’t even in my room (although I had seen that it was included on the price list in the room.) Luckily my bank had declined the transaction. I emailed the hotel and they claimed the charge was for the items I had removed from the room. I replied explaining I hadn’t removed anything - they haven’t yet replied and confirmed their error. I would suggest caution and to double check items left in your room with their list - an annoying thing to do but evidently needed to ensure you aren’t charged for items they don’t even put in your room!
Stayed 1 night in Feb 2023

6/10 Okay

Jonathan

Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2023

10/10 Excellent

Andy

Stayed 1 night in Jan 2023

8/10 Good

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022