Room was disgusting, lamp didnt work, towel had what looked like dried snot, I took pictures. Chair at desk was broken and my son tried to sit in it, without noticing it was broken, and he hurt himself. I went to the front desk and told them about the chair, my son hurting himself and ALL the cleanliness issues we had and the guy said "i dont know what your expectations were, but i can move your room. If you dont like it ill give you a refund. I checked out the next room and the bathroom had not been cleaned, pubic hair and soap in the tub, what looked like vomit splatter on the toilet, had a phone but it wasnt even connected to anything, missing lights, mattress was gross... we left.