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Reviews of Wyndham Virginia Beach Oceanfront

3 out of 5
Wyndham Virginia Beach Oceanfront
5700 Atlantic Ave, Virginia Beach, VA

Reviews

6.2
Rating 10 - Excellent. 356 out of 1563 reviews" "
Rating 8 - Good. 312 out of 1563 reviews" "
Rating 6 - Okay. 290 out of 1563 reviews" "
Rating 4 - Poor. 249 out of 1563 reviews" "
Rating 2 - Terrible. 356 out of 1563 reviews" "

5.8/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shirley

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved where our room was. Very convenient and staff was excellent.
Stayed 3 nights in May 2024
Response from Katherine on May 13, 2024
Wonderful, Shirley! Thank you for your perfect review score and kind comments about our hard-working staff. We hope, during your stay, you enjoyed the option of both an indoor and outdoor pool, our onsite restaurant (which is also a big hit with the locals) the spacious back patio and many other great amenities we provide our guests. Guests also enjoy taking the short drive south to the Boardwalk with many great dining and shopping options and our great proximity to all the oceanfront events. Thank you for choosing to stay with us and we would love to host you again in the future.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it all
Stayed 1 night in May 2024
Response from Katherine on May 13, 2024
Thank you Michael for such a wonderful review. We hope you saw some dolphins from your oceanfront balcony during your stay. Please come see us again soon!

10/10 Excellent

Vladimir

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay as always.
Stayed 1 night in May 2024
Response from Katherine on May 13, 2024
Vladimir, thank you for your wonderful review of our oceanfront property here in Virginia Beach and for letting us know how much you enjoyed your accommodations. Our guests do appreciate our location in the tranquil North End away from the hustle and bustle of the Boardwalk. We offer a more semi-private and family friendly beach experience, with plenty of amenities, an indoor and outdoor pool, and a wonderful restaurant that is frequently visited by the locals too. We are thrilled you had a wonderful time again and look forward to seeing you next time!

8/10 Good

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
When we arrived to our room 606 there were metal pieces hanging out from below the bedding - I almost cut myself on it and we had our 2 sons with us who had they hit it they would have been hurt. My husband and I worked on it till the metal pieces weren't hanging out so no one would get hurt. I do have pictures of this Otherwise we loved staying here and will return on our next trip down.
Stayed 3 nights in May 2024

10/10 Excellent

Crystal

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband lived in Ohio, but he was born for junior me.My daughter and granddaughter came down for his funeral.. The staff was more than kind.That's what maine paul was awesome.. It's right on the boardwalk, but little farther down so it's late.Private and you don't get all that.Has someone bossil that I like... But if you wanted to go farther down the road, you could actually walk on the beach to get there.Or is like a two minute drive..
Stayed 2 nights in Apr 2024
Response from Katherine on May 9, 2024
We are so pleased you found value in our secluded North Beach location, away from the crowds, and enjoyed our beautiful semi-private beach. Enjoying refreshing sea breezes from your private balcony or from our spacious patio is a wonderful, soothing way to spend an afternoon. Please know we are so sorry for your loss.

4/10 Poor

Joe

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Where do I begin? Old outdated rooms. Stains on the carpet from animals. Mildew. Sinks clog. Air conditioning unit is half broken and rusted. Building should be closed until they are forced to renovate.
Stayed 3 nights in May 2024
Response from Wyndham Oceanfront on May 9, 2024
Thank you, Joe, for staying with us recently and for taking the time to rate our oceanfront property here in Virginia Beach. We had hoped you would have had a more positive experience while under our care and found value in our wonderful location on the beach at the north-end of town. Our guests enjoy our hotel's quiet, semi-private beach experience while being conveniently located with plenty of shopping and dining options nearby in the Boardwalk area. Your feedback will be discussed with our staff, and we’ll be sure to act on making corrections to the items you mention in your review. We appreciate your business and are sorry for not providing you with a better beach vacation getaway.

8/10 Good

Glen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in May 2024
Response from Wyndham Oceanfront on May 13, 2024
Thank you Glen! We are so pleased you found value in our secluded North Beach location, away from the crowds, and enjoyed our beautiful semi-private beach. Enjoying refreshing sea breezes from your private balcony or from our spacious patio is a wonderful way to spend an afternoon and the Boardwalk, located nearby is a fun place to visit in the evenings, bustling with activities, dining options, and fun places to shop. We hope to see you again soon!

8/10 Good

Glen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 3 nights in Apr 2024
Response from Wyndham Oceanfront on May 13, 2024
Thank you Glen! We are so pleased you found value in our secluded North Beach location, away from the crowds, and enjoyed our beautiful semi-private beach. Enjoying refreshing sea breezes from your private balcony or from our spacious patio is a wonderful way to spend an afternoon and the Boardwalk, located nearby is a fun place to visit in the evenings, bustling with activities, dining options, and fun places to shop. We hope to see you again soon!

8/10 Good

Jacky

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nice area away from the boardwalk. Hotel is rundown but beautiful ocean views
Stayed 2 nights in Apr 2024
Response from Wyndham Oceanfront on May 9, 2024
Thank you Jacky, our guests do enjoy our location in the secluded North End, away from the crowds, and we are glad you did too. It is our hope you spent plenty of time relaxing on the beach and after a day of fun in the sun, had the opportunity to dine with us at onsite Surf Club Ocean Grille providing American regional with live music and panoramic views of the Atlantic Ocean. We appreciate your business and taking the time to review our property. We hope you enjoyed exploring our great city!

6/10 Okay

Jean

Traveled with partner
Liked: Amenities
Room service could have cleand up better.Staff didnt replenish cups voffee tea things like that.
Stayed 3 nights in Apr 2024
Response from Wyndham Oceanfront on May 3, 2024
Thank you for staying with us here in Virginia Beach. We aim to offer all our guests a comfortable, clean place to stay where you can rest and recharge. We will use your feedback to follow up with our housekeeping team immediately, as this is not the experience we want our guests to have. It is our hope that you enjoyed an Atlantic Ocean sunrise and enjoyed spending time with your family on our semi-private beach or at the Boardwalk area nearby. We appreciate your feedback and hope you enjoyed exploring our great city.

10/10 Excellent

Brandy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 2 nights in Apr 2024
Response from Katherine on May 3, 2024
Awesome! We appreciate your taking the time to share your experience online and we are thrilled to receive a positive review. Our guests enjoy our quiet location away from the hustle and bustle of the Boardwalk providing a more semi-private beach experience. Our Surf Club Ocean Grille, providing plenty of dining options with panoramic views of the Atlantic Ocean, is an excellent option when not wanting to venture off property for a great meal. Virginia Beach and the nearby Boardwalk offer many activities and attractions and is a wonderful place to visit any time of the year. Please come back and see us again in the future. Thank you, Brandy!

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views and the resort is nicely updated and clean. Much quieter area than further south where the majority of hotels, restaurants, and shopping is. Would stay here again!
Stayed 1 night in May 2024
Response from Wyndham Oceanfront on May 3, 2024
We are so pleased you found value in our secluded North Beach location, away from the crowds, and enjoyed our beautiful semi-private beach. Enjoying refreshing sea breezes from your private balcony or from our spacious patio is a wonderful way to spend an afternoon. We are thrilled you found your accommodations clean and comfortable and look forward to seeing you again! Thank you Amy

4/10 Poor

mohammed

Traveled with family
Disliked: Amenities
I would not go back to this hotel. It is too far from city and does not have any tables or chairs to set in front of Ocean. swimng pool is not good
Stayed 2 nights in Apr 2024
Response from Wyndham Oceanfront on May 3, 2024
Thank you, Mohammed, for staying with us recently and for taking the time to rate our oceanfront property here in Virginia Beach. We had hoped you would have had a more positive experience while under our care and found value in our wonderful location on the beach at the north-end of town. Our guests enjoy our hotel's quiet, semi-private beach experience while being conveniently located with plenty of shopping and dining options nearby in the Boardwalk area. Your feedback will be discussed with our staff, and we’ll be sure to act on making corrections to the items you mention in your review. We appreciate your business and are sorry for not providing you with a better beach vacation getaway.

10/10 Excellent

LaKonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Wyndham Oceanfront on May 3, 2024
Thank you, LaKonia, for staying with us recently and we are pleased you found value in having the sand and surf right out our back door. Guests love our location in the quiet North End away from the crowds of the Boardwalk with plenty of room to stretch out and enjoy a semi-private, family-friendly beach experience. The views of the Atlantic Ocean are amazing either from your oceanside private balcony or from our spacious patio. Thank you for your business and for your feedback.

8/10 Good

Parrish

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very clean will be back again
Stayed 2 nights in Apr 2024
Response from Wyndham Oceanfront on May 13, 2024
Parish,thank you for being a loyal guest of ours and returning to stay with us again. The quiet tranquility here in the North End away from the crowds at the Boardwalk along with our spacious semi-private beach is perfect for families and offers plenty of room to stretch out and enjoy the sand and surf. Virginia Beach offers plenty of attractions, beach activities, nearby Aquarium, boat excursions, State Parks and more! It would be our pleasure to host you and your family the next time you need a relaxing beach getaway. Thank you!

10/10 Excellent

Amita

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable stay.
Stayed 2 nights in Apr 2024
Response from Wyndham Oceanfront on May 13, 2024
We love hearing that our guests had an excellent time while under our care, Amita. Thank you! We hope to see you again soon.

4/10 Poor

Johny

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
No hot water or we would have to let the hot water run for 15 or more minutes to get warm water. Also, all elevators strongly smelled of marijuna.
Stayed 4 nights in Apr 2024
Response from Wyndham Oceanfront on May 3, 2024
We are sorry to hear you did not enjoy your stay with us here in Virginia Beach and the frustration you experienced with our fluctuating water temperatures. It is an issue our maintenance team is aware of and are working to address the problem. We do appreciate you sharing your detailed review and please accept our deepest apologies for the inconvenience this caused you

10/10 Excellent

Lamont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Apr 2024
Response from Wyndham Oceanfront on May 3, 2024
We love hearing that our guests had an excellent time while under our care, Lamont. Thank you! Our guests enjoy waking up to breathtaking sunrises, watching the waves roll to shore and dolphins playing in the surf while sipping their morning coffee and we hope you did too. Come back soon!

6/10 Okay

Grosvenor

Disliked: Property conditions & facilities
Tired old property in need of an update.
Stayed 2 nights in Apr 2024

10/10 Excellent

Deyanira

Stayed 1 night in Apr 2024
Response from Wyndham Oceanfront on May 13, 2024
Deyanira, thank you for your perfect score! We hope to see you again soon!

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities
Close
Stayed 3 nights in Apr 2024
Response from Wyndham Oceanfront on May 13, 2024
Thank you, Pascal, for staying with us recently and we are pleased you found value in having the sand and surf right out our back door. Families love our location in the quiet North End away from the crowds of the Boardwalk with plenty of room to stretch out and enjoy a semi-private, family-friendly beach experience. The views of the Atlantic Ocean are amazing either from your oceanside private balcony or from our spacious patio. Thank you for your business and for your feedback.

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience. Staff was very nice and professional. Room was squeaky clean.
Stayed 1 night in Apr 2024
Response from Katherine on May 3, 2024
Thank you for your positive review of our beachfront property here in Virginia Beach and we are thrilled you enjoyed your accommodations and that our staff assisted you with all your needs. Our guests enjoy the beautiful views from their private balconies, our seasonal outdoor and indoor pools, semi-private beach, with plenty of attractions located nearby. Please do visit us again in the future Vladimir!

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Katherine on May 3, 2024
We love hearing that our guests had an excellent time while under our care, Ashley. Thank you! Our guests enjoy waking up to breathtaking sunrises, watching the waves roll to shore and dolphins playing in the surf while sipping their morning coffee and we hope you did too. We hope to see you again soon!

8/10 Good

Guiyun

Business traveler, Traveled with family
Liked: Staff & service
A little bit away from boardwalk
Stayed 2 nights in Apr 2024
Response from Wyndham Oceanfront on May 3, 2024
Thank you for choosing to stay with us Guiyun. Our north end beach is away from the crowds of the Boardwalk allowing our guests to enjoy relaxing on the sand and surf in a more family friendly environment. The Boardwalk, located a bit south of us, is a fun place to explore, offering plenty of shopping and dining options as well as thrilling beach activities such as parasailing or jet skiing. Our hotel is a wonderful place for your beach vacation getaway, and we would love to see you again in the future. Thank you again!

2/10 Terrible

Gordon C

Stayed 1 night in Apr 2024
Response from Katherine on May 13, 2024
Gordon, it is very disappointing to see that you did not have a better experience during your recent stay with us here at Wyndham Oceanfront. Guest satisfaction is important to us, so we are truly sorry that your stay was not better enjoyed. We do hope that whatever issues or concerns you may have had while staying with us that you addressed them with our staff so that they can quickly remedy the situation. We hope you found value in being located on the beach and enjoyed exploring all Virginia Beach has to offer.

10/10 Excellent

Tyione

Stayed 2 nights in Apr 2024
Response from Katherine on May 13, 2024
Thank you, Tyione, for staying with us recently and we are pleased you found value in having the sand and surf right out our back door. The views of the Atlantic Ocean are amazing either from your oceanside private balcony or from our spacious patio. Thank you for your business and for your feedback.

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Wyndham Oceanfront on May 3, 2024
Michael, it is very disappointing to see that you did not have a better experience during your recent stay with us here at Wyndham Oceanfront. Guest satisfaction is important to us, so we are truly sorry that your beach vacation was not better enjoyed. We do hope that whatever issues or concerns you may have had while staying with us that you addressed them with our staff so that they can quickly remedy the situation. We hope you found value in being located on the beach and enjoyed exploring all Virginia Beach has to offer.

6/10 Okay

Mikayla

Disliked: Property conditions & facilities
the seal on the door for the porch needed some work. Had water pooling in the room.
Stayed 1 night in Apr 2024
Response from Katherine on May 3, 2024
Thank you Mikayla. Your feedback will be discussed with our staff, and we’ll be sure to act on making corrections to the items you mention in your review. We appreciate your business and are sorry for not providing you with a better beach vacation getaway. We do hope that you still found value in staying at our quiet north-end of the beach and took advantage of our excellent on-site restaurant, the Surf Club Ocean Grille that offers a variety of delicious menu and cocktail options. Thank you for your business and feedback and again, we are sorry for disappointing you.

8/10 Good

Wade, Wenonah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Wyndham Oceanfront on May 13, 2024
Wade,, thank you for choosing our beach hotel when visiting Virginia Beach recently! Our oceanfront location is a convenient and comfortable place for many guests who want to bring their entire family along on vacation, or have a relaxing getaway with their friends, spouse, or partner. It is our hope that while you were here you all enjoyed the incredible ocean views and spent plenty of time enjoying the surf and the quiet atmosphere at our property. We would love the opportunity to host you again in the future.

8/10 Good

Terrence

Stayed 2 nights in Apr 2024
Response from Katherine on May 13, 2024
Terrence, thank you for choosing our beach hotel when visiting Virginia Beach recently! Our oceanfront location is a convenient and comfortable place for many guests who want to bring their entire family along on vacation, or have a relaxing getaway with their friends, spouse, or partner. It is our hope that while you were here you all enjoyed the incredible ocean views and spent plenty of time enjoying the surf and the quiet atmosphere at our property. Our back patio area overlooking the beach and water is a great place to relax anytime. We would love the opportunity to host you again in the future.

2/10 Terrible

Ifeanyi

Stayed 2 nights in Apr 2024
Response from Wyndham Oceanfront on May 3, 2024
It is very disappointing to see that you did not have a better experience during your recent stay with us here at Wyndham Oceanfront. Guest satisfaction is important to us, so we are truly sorry that your beach vacation was not better enjoyed. We do hope that whatever issues or concerns you may have had while staying with us that you addressed them with our staff so that they can quickly remedy the situation. Thank you again for staying with us Ifeanyi.

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was very difficult especially for handicap parking. Staff was wonderful especially in the dining for breakfast. Housekeeping was very accommodating.
Stayed 3 nights in Apr 2024
Response from Wyndham Oceanfront on May 13, 2024
Brooke, thank you for your positive review of our beachfront property here in Virginia Beach and we are thrilled you enjoyed your accommodations and that our staff assisted you with all your needs. Our guests enjoy the beautiful views from their private balconies, our seasonal outdoor and indoor pools, semi-private beach, with plenty of attractions located nearby.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Wyndham Oceanfront on May 13, 2024
We love hearing that our guests had an excellent time while under our care, Richard. Thank you for your business and please visit us again in the future!

10/10 Excellent

maricris

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 1 night in Apr 2024
Response from Wyndham Oceanfront on May 13, 2024
Maricris, thank you for allowing us to host you during your recent trip to the beach and we are pleased to receive a positive review score from you. We are thrilled you found your accommodations clean and comfortable, and our staff provided you with superior, friendly service. Hopefully you also had the opportunity to dine at our onsite restaurant Surf Club Ocean Grille which offers wonderful happy hour specials and delicious menu items. Thank you and please keep us in your travel plans the next time you visit Virginia Beach.

6/10 Okay

Delois

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Wyndham Oceanfront on May 3, 2024
We are unhappy to read about your dissatisfaction regarding your recent visit to our hotel and hope you will accept our apology that your stay did not provide you with the beach vacation you anticipated. Our goal is for guests to have a relaxing visit here at the oceanfront, so we are deeply sorry that you had a disappointing experience. Thank you for your feedback and we do hope you enjoyed the rest of your time in the Virginia Beach area.

8/10 Good

Stephen, Potomac Falls

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This oceanfront property that we went back to for another visit was nice.
Stayed 1 night in Mar 2024
Response from Wyndham Oceanfront on May 3, 2024
Thank you, Stephen. We are thrilled you found your accommodations clean and comfortable and that our staff provided you with excellent hospitality. Having the sand and surf right out our back door makes for the ideal beach vacation getaway, and we offer plenty of amenities to assist you in having a wonderful time. We provide complimentary Wi-Fi access, free parking, an indoor and seasonal outdoor pool, an onsite restaurant, and of course beautiful views of the Atlantic Ocean. Thank you and please allow us to host you the next time you visit Virginia Beach.

10/10 Excellent

Auchanti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Wyndham Oceanfront on May 3, 2024
Auchanti, Thank you for staying with us and leaving a perfect review! We hope you also enjoyed the beautiful views while relaxing on your private balcony, spent plenty of time on our semi-private beach and had the chance to explore the nearby Boardwalk and other great attractions in our fun city. We look forward to hosting you again in the future

8/10 Good

Courtney

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
My overall experience was good just a few minor hiccups, however the staff was very prompt to accommodate my needs.
Stayed 1 night in Mar 2024
Response from Wyndham Oceanfront on May 3, 2024
Thank you Courtney for your kind comments regarding our hard-working and dedicated staff. We will share your review with our team and thank them for providing you with excellent customer service. Our location in the residential section of the North End is a pleasant retreat away from the hustle and bustle of the Boardwalk allowing our guests to enjoy a semi-private, family friendly beach experience. We do hope you will keep us in your travel plans in the future

10/10 Excellent

Keri, Toms River

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely and truly pet friendly.
Stayed 3 nights in Mar 2024
Response from Wyndham Oceanfront on May 3, 2024
Keri, Thank you for your wonderful review of our oceanfront property here in Virginia Beach and for letting us know how much you enjoyed your accommodations and our staff provided you with friendly service. Our guests and their fur babies do appreciate our location in the tranquil North End away from the hustle and bustle of the Boardwalk. We offer a more semi-private and family friendly beach experience, with plenty of amenities, an indoor and outdoor pool, and a wonderful restaurant that is frequently visited by the locals too. We are thrilled you had a wonderful time, and it would be our pleasure to host you again in the future.

10/10 Excellent

COCO

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from General Manager on Apr 3, 2024
Thank you for staying with us Coco, and for your perfect rating of your recent experience here at our oceanfront property on the north end of Virginia Beach! We are so pleased you had such an enjoyable time, and we trust you found your accommodations clean and comfortable with superior service from our staff. Having the sand and surf right out our back door makes for an ideal beach getaway and our location away from the hustle and bustle of the oceanfront creates a semi-private beach vibe and a family friendly environment. We hope you enjoyed our onsite restaurant and the gorgeous views! It would be our pleasure to host you again in the future.

10/10 Excellent

JOHN P

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 1 night in Mar 2024
Response from General Manager on Mar 26, 2024
John, thank you for your perfect review and we love hearing that our guests had a wonderful time with family! We will share your kind comments with our staff and thank them for leaving such a positive impression on you. While only here for one night, we do hope you enjoyed spending time on the beach and visiting the nearby Boardwalk area. The Boardwalks offers plenty of family friendly activities, unique shopping and dining options, and live music. We look forward to your next visit and thank you for your business.

4/10 Poor

Steve

Traveled with family and small children, Traveled with pets
Disliked: Staff & service, property conditions & facilities
Stayed for 4 nights, no room service first day as we had our do not disturb sign out, requested it next 2 days and never received it. Front desk brought us clean sheets and towels, but still room service never cleaned our room. Also hotel kept putting daily pending charges of over $120 a day on my credit card even days after we checked out. Week later all but one has now dropped off.
Stayed 4 nights in Mar 2024
Response from General Manager on Mar 26, 2024
Thank you for staying with us recently and for taking the time to share feedback on your experience at our oceanfront property here in Virginia Beach. We had hoped you would have had a more positive experience while under our care and found value in our wonderful location at the north-end of town. Please accept our apology for the lack of room service during your stay. We appreciate your business and this opportunity to improve upon the services and amenities we offer. Please accept our apology for not giving you the value experience you expected.

8/10 Good

ALEXANDER

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 26, 2024
Excellent, Alexander! Thank you for staying with us during your recent trip to Virginia Beach and rating your experience online. Our oceanfront property, located in the residential North End of Virginia Beach, provides our guests with a tranquil and semi-private beach experience. Guests enjoy having the Boardwalk within a short drive yet being away from all the hustle and bustle. Our Surf Club Ocean Grille offers American regional cuisine and panoramic views of the Atlantic Ocean, so we hope you had a chance to enjoy the experience! It would be our pleasure to host you again in the future so we hope you will keep us in mind the next time you are in town. Thank you for your business.

10/10 Excellent

Joany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I enjoyed our stay at the hotel. The hotel was clean and offered food and entertainment.
Response from General Manager on Mar 20, 2024
Thanks so much and we're thrilled you had such a wonderful experience during your 2-night stay. We're especially glad you loved our Surf Club Ocean Grille restaurant and had a delicious meal with top notch service! The views from the restaurant and our back patio area are fantastic, which we are sure you will have noticed. Hopefully you also had a chance to visit the nearby Boardwalk area, where there are other attractions and interesting points of interest. It would be our pleasure to have you back again!

10/10 Excellent

Joany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. Also the food and entertainment.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 20, 2024
Thank you for sharing your perfect review score online and we are pleased to see that you and your husband had a pleasant stay here with us in Virginia Beach. We hope you had a chance to take advantage of our heated indoor pool and we are so glad you were able to dine with us at Surf Club Ocean Grille. Guests find convenience with having a restaurant on-site when not wanting to go far for a great meal. It would be our pleasure to host you again the next time you are back in the area, so please keep us in mind!

4/10 Poor

Lauren

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to this property for an event a few miles away. We reserved two rooms. The first room was fine however our second room had a horrible smell of body odor. We kept the window open the whole time hoping it would improve. The carpet was really stained and we had stained dirty sheets as well. The noise outside our room was awful. We could hear everything our neighbors were saying and had to put towels under the door to block out the noise and light coming in. The front desk staff was not kind or understanding when we almost couldn’t leave the property for the marathon happening outside the hotel even though they told us we’d be able to leave the day before. Super condescending and rude. The price was great for beachfront but would not stay here again
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 20, 2024
Lauren, we are disappointed to read about your experience during your recent stay at our oceanfront hotel. Please know we will use your feedback to make improvements and ensure our team is offering the highest level of customer service. We are truly sorry that you had some concerns about your accommodations and the level of service you received, and it prevented you from having the relaxing beach vacation you deserved. That is quite an unusual occurrence for us, and we’ll be sure to discuss this with our housekeeping team to research this further. It is our hope that you still enjoyed the incredible ocean views, our semi-private beach and had fun exploring the Virginia Beach area.

10/10 Excellent

LINDSEY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and overlooked the ocean. Felt safe and knew my car was safe overnight as well
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 20, 2024
Wonderful Lindsey and thank you for your perfect review score of our beachfront property here at the North End of Virginia Beach. The views are amazing from the private balcony of your room or while lounging on our back patio area. Our Surf Club Ocean Grille restaurant is a relaxing spot away from the crowds of the Boardwalk, with fantastic cocktails, a variety of dishes and views of the ocean. We are thrilled to offer you a first-class experience with plenty of amenities to assist you with having a fabulous beach getaway. It would be our pleasure to host you again in the future and thank you for your business.

6/10 Okay

Kiran

Stayed 2 nights in Mar 2024
Response from General Manager on Mar 20, 2024
It was our pleasure having you here at the oceanfront recently and we appreciate you taking the time to rate our hotel. Our oceanfront views from the guest rooms, restaurant, and patio area are quite stunning and we hope that you enjoyed our scenic setting. Making sure we offer all the conveniences guests may need during their stay is important to us, because we aim to provide each visitor with a great experience. We hope that you enjoyed having an in-room coffee maker, mini fridge, private balcony, free Wi-Fi and access to the heated indoor pool and fitness center to help make your stay memorable. Please keep us in mind when booking your next trip to the Virginia Beach area.

10/10 Excellent

Barbii

Stayed 2 nights in Mar 2024
Response from Wyndham Oceanfront on May 3, 2024
Barbii,thank you for choosing our beach hotel when visiting Virginia Beach recently! Our oceanfront location is a convenient and comfortable place for many guests who want to bring their entire family along on vacation, or have a relaxing getaway with their friends, spouse, or partner. It is our hope that while you were here you all enjoyed the incredible ocean views and spent plenty of time enjoying the surf and the quiet atmosphere at our property. Our back patio area overlooking the beach and water is a great place to relax anytime. We would love the opportunity to host you again in the future

2/10 Terrible

Jamie

Disliked: Cleanliness
Response from General Manager on Mar 20, 2024
Guest reviews are important to us because they give us a direct line of how we can improve the services and amenities that we offer our guests. We hope you will accept our sincere apology for any inconvenience that you may have had, and hope that you spoke with our staff and gave them the opportunity to address your concerns while you were still with us. We are sorry that you did not get the relaxing beach stay that you were anticipating but hope that you still found value in our oceanfront location and the nearby Boardwalk area.