Dear Francesco,Thank you for taking the time to score our hotel following your most recent stay. We appreciate your support and are thrilled to have received a 4/5 rating from you!. I hope we may have the opportunity to serve you again in the future and make that a 5/5 experience!Warmest regards,Warner BumatayFront Office Manager

Dear Durga Rao,Thank you for your valuable feedback. We constantly share with our team your experience and we will consider your comments for future improvements. Hope to welcome you back!Best Regards,Guest Service Manager

Dear Catherine,We are thrilled to hear our staff had a positive impact during your stay and the check-in process was a speedy one. However, I'm sorry to hear the sofa bed was uncomfortable. We will pass the message along to our team to make sure we improve our overall guest experience.

Dear Kim,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our hotel to be nice. However, we're truly sorry to learn about your experience of feeling unsafe in the area surrounding the hotel. Your safety and comfort are of utmost importance to us, and we take your concerns seriously. We will address this matter with our team to ensure that appropriate measures are taken to enhance the safety of our guests. We appreciate your valuable feedback and hope to welcome you back in the future for a more enjoyable stay.Warmest regards,Warner BumatayFront Office Manager

Dear Simon,Thank you so much for sharing your wonderful experience at Holiday Inn London-West! We are thrilled to hear that our staff made your father's 93rd birthday special with their kindness. It's moments like these that truly make our day. We hope to have the pleasure of welcoming you and your family back again soon for more memorable stays.Warmest regards,Warner BumatayFront Office Manager

Dear Charisse,Thank you so much for your delightful feedback! We're thrilled to hear that you enjoyed our comfortable and modern rooms, as well as the convenience of having breakfast options. It's fantastic that our location provided easy access to transport links and that you found great dining options nearby.We appreciate you taking the time to share your positive experience. We look forward to welcoming you back to Holiday Inn London-West in the future!Warmest regards,Warner BumatayFront Office Manager

Dear Junko,Thank you for taking the time to provide your review following your recent stay. We're thrilled to have received a 10/10 from you and we appreciate your support. We're glad to see that you have enjoyed your stay and hope we may have an opportunity to serve you again in the future. Happy travels!Warmest regards,Warner BumatayFront Office Manager

Dear Kristofer,Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you were impressed with our staff, enjoyed your room, and found the food to be very good. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back to Holiday Inn London-West in the future.Warmest regards,Warner BumatayFront Office Manager

Dear Antonito,Thank you for taking the time to provide your scores. We appreciate your support and we hope we may have the chance to serve you again in the future.Warmest regards,Warner BumatayFront Office Manager

Dear Jiyeon,Thank you for taking the time to provide your scores following your most recent stay. We appreciate your support and we hope that we may be able to serve you again on your next visit to London.Warmest regards,Warner BumatayFront Office Manager

Dear Ram,Thank you for sharing your experience with us at Holiday Inn London-West. We sincerely apologise for falling short of your expectations regarding the room size and bedding conditions. Your feedback is incredibly valuable to us, and we will use it to make necessary improvements to ensure a more comfortable stay for families in the future.We truly appreciate your insight and hope to have the opportunity to welcome you back for a much-improved experience.Warmest regards,Warner BumatayFront Office Manager

Dear Simon,Thank you for taking the time to provide us with your feedback following your most recent stay. We appreciate your support and your feedback is very important to us to maintain, if not exceed guest expectations for the hotel. We've taken note of your suggestions and we thank you for pointing those out.I hope that we may have the chance to serve you again in the future.Warmest regards,Warner BumatayFront Office Manager

Dear Anahid,Thank you for taking the time to provide your scores following your most recent stay. We appreciate your support and I hope that we can make those scores a 5/5 the next time you stay with us. We wish you happy travels!Warmest regards,Warner BumatayFront Office Manager

Dear Abdulrazaq,Thank you ever so much for your heartwarming review! We're thrilled to hear that our team at Holiday Inn London-West made your stay extra special with their professional and friendly service. It's always our priority to ensure our guests feel welcomed and well taken care of.We truly appreciate your feedback and hope to welcome you back for another fantastic experience soon!Warmest regards,Warner BumatayFront Office Manager

Dear Ted,Thank you for taking the time to provide your scores following your recent stay. We appreciate your support and hope we may be able to serve you again in the future.Warmest regards,Warner BumatayFront Office Manager

Dear Stephen,Thank you for choosing to stay at Holiday Inn London-West and for taking the time to share your experience with us. We're thrilled to hear that our accessible room accommodations met your expectations and that you found the size and facilities to your satisfaction.We appreciate your feedback regarding the distance to the lift in the accessible room area. We understand how crucial accessibility and convenience are for our guests and will certainly consider this to improve our services further.It's fantastic to know that our proximity to the Television Centre studios was convenient for your plans to attend a TV show. We are delighted that you enjoyed your overall stay and that you'd consider staying with us again.We look forward to welcoming you back to Holiday Inn London-West for another comfortable and enjoyable experience.Warmest regards,Warner BumatayFront Office Manager

Dear Collabco,Thank you so much for taking the time to share your experience with us! We're delighted to hear that you found our hotel to be simple, clean, and friendly. Creating a welcoming environment for our guests is always our priority, and it's fantastic to know that you felt that during your stay. We hope to have the pleasure of welcoming you back on your next visit to London!Warmest regards,Warner BumatayFront Office Manager

Dear Kelvin,Thank you for taking the time to share your feedback about your recent stay at Holiday Inn London-West. We're delighted to hear that you found our reception staff pleasant and the rooms comfortable. However, we regret to learn of your disappointment with the breakfast experience.Your comments regarding the breakfast quality and service have been noted, and we sincerely apologise for falling short of your expectations. We appreciate your valuable feedback as it helps us improve our services.Please know that your comfort and satisfaction are our top priorities. We hope you might reconsider and give us another chance in the future to provide you with a much-improved experience.If there's anything else we can do to enhance your future stays, please don't hesitate to reach out. We value your patronage and hope to welcome you back for a more enjoyable visit.Warmest regards,Warner BumatayFront Office Manager

Dear Brianna,Thank you for taking the time to share your experience with us. We're thrilled to hear that our staff made your stay at Holiday Inn London-West a pleasant one. Your kind words truly mean a lot to us! We hope to welcome you back soon for another wonderful stay.Warmest regards,Warner BumatayFront Office Manager

Dear Iacovos,Thank you for the time to provide us with your scores following your most recent stay. We are thrilled that you've enjoyed your stay and have given us a 10/10! We hope that we may be able to provide the same experience on your next stay with us.Warmest regards,Warner BumatayFront Office Manager

Hi Lisa, Thank you for taking the time to leave us a wonderful review. It is fantastic to hear you thoroughly enjoyed your recent stay with us here at Holiday Inn London West. I have passed your comments about the air conditioning over to our maintenance team who will look to rectify the problems you faced. It fills us with joy to hear that you found the breakfast to be beautiful and the bar prices to be fair. We hope to see you again soon! Warmest regardsTabhi SandhuGuest Service Manager

Dear TIK KWAN,Thank you for shasring your scores with us. We appreciate your support and we hope that we may be of service to you again in the future.Warmest regards,Warner BumatayFront Office Manager

Dear Hao,Thank you for taking the time to give us your scores following your recent stay. We appreciate your support and look forward to serving you again in the future.Warmest regards,Warner BumatayFront Office Manager

Dear Karen,Thank you for taking the time to provide your scores following your recent stay. We appreciate your support and we hope we may have the chance to serve you again in the future. Happy Travels!Warmest Regards,Warner BumatayFront Office Manager

Dear shabana,Thank you for taking the time to share your recent experience at Holiday Inn London-West. We are delighted to hear that you found our staff wonderful and enjoyed our fresh and tasty food.Your commendations for our team members are greatly appreciated. We will be sure to pass on your kind words to Nauman Joseph, Violeta, Chef Taufik, Mohammad, Pablo, Arti, Smirti, Hubert, and our front desk staff. They will be thrilled to know that their efforts made your stay even more enjoyable.We look forward to welcoming you back to our hotel in the near future. If there is anything else we can do to enhance your next stay, please don't hesitate to let us know.Warmest regards,Warner BumatayFront Office Manager

Dear Dawn,Thank you for taking the time to leave us your score.I am sad to see it that low, and hope that you will give us another chance in the future and we can improve it!

Dear Harbinder,Thank you for taking the time to score us a 10/10! We appreciate your support and we look forward to hosting you again in the future.Warmest regards,Warner BumatayFront Office Manager

Dear Hillary,Thank you very much for the perfect score!I am glad to see that everything went well and that you enjoyed your stay.Hoping to see you again soon!

Dear Tim,Thank you for taking the time to review us, I hope that you will come to stay with us again and we can get an improvement on your score!

Dear Rose,Thank you for taking the time to share your feedback with us! We're delighted to hear that you had a satisfying stay at Holiday Inn London-West. It's wonderful to know that you found our location convenient and that our clean rooms met your expectations.Our staff takes great pride in providing excellent service, and your kind words are truly appreciated. We're always striving to improve, and your valuable input helps us in that journey.We hope to have the pleasure of welcoming you back in the future, and we'll do our best to make your next stay even more enjoyable.Warmest regards,Warner BumatayFront Office Manager

Dear Nita, Thank you so much for taking the time to share your feedback with us. We truly appreciate your input, as it helps us improve our guest experience. We are delighted to hear that you found your recent stay with us to be a safe and clean place for you to stay for your trip to London, and furthermore that you found the staff to be helpful and diligent. Your comments about the breakfast have been passed on to the relevant departments, we're sorry to hear that it didn't meet your expectations. We will review our offerings to provide a wider variety of choices in the future. Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back in the future.Kindest RegardsTabhi Sandhu Guest Service Manager

Dear Kimberly,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay due to the issue with the temperature in your room.It's disappointing to hear that you had to contact the front desk multiple times before receiving assistance, and we understand how frustrating this can be. Rest assured, we have taken your feedback seriously and will be addressing this matter with our team to ensure that such situations are handled more efficiently in the future.We appreciate your patience and hope that this isolated incident won't deter you from considering another stay with us in the future. We would love the opportunity to provide you with a much more comfortable and enjoyable experience.Warmest regards,Warner BumatayFront Office Manager

Dear Keith,Thank you for taking the time to share your feedback regarding your recent stay at Holiday Inn London-West. We're delighted to hear that you found our location convenient, our staff friendly and helpful, and your room clean and well-equipped. It's great to know you enjoyed our breakfast and found our parking convenient.We apologise for any inconvenience you experienced with the air conditioning during your stay. Your comfort is important to us, and we regret that the system did not function as expected. Rest assured, we have taken note of your feedback and will address this issue promptly to ensure that our air conditioning system is fully operational for future guests.We appreciate your understanding and hope to have the opportunity to welcome you back in the future, providing you with the comfortable and enjoyable stay you deserve.Warmest regards,Warner BumatayFront Office Manager

Dear Jiseung,Thank you very much for the perfect review, I am glad that you have enjoyed your stay and hope that you will choose us again in the future!

Dear Aida,Thank you for taking the time to provide your review following your most recent stay. I am thrilled to see that you have enjoyed the convenience of our hotel's area. We appreciate your support and we hope to welcome you again in the future.Warmest regards,Warner BumatayFront Office Manager

Dear Guest,Thank you for the perfect score, I am glad that you have enjoyed your stay with us and hope to see you again!

Dear Eseroghene,Thank you for the great review!I am happy that the stay was enjoyable and the meal options were to your satisfaction.Hoping to see you again soon!

Dear Nadine,Thank you for the great score and your feedback.I hope we can provide you with another enjoyable stay soon!

Dear Bipin,Thank you for your review, I see that not everything went as expected, but I hope that you will give us another chance in the future!

Dear Marcus,Thank you for taking the time to provide your scores following your recent stay. I am glad to see that you have enjoyed your stay and have given us a 8/10 rating. We hope that the next time you stay with us, we can make that a 10/10. Warmest regards,Warner BumatayFront Office Manager

Dear Shaun,Thank you for your kind words and positive feedback! We're thrilled to hear that you experienced good customer service during your stay at Holiday Inn London-West. Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable visit.Warmest regards,Warner BumatayFront Office Manager

Dear Luis,Thank you for taking the time to give us your scores following your recent stay. I am thrilled to see that we have made your stay a comfortable one and have received a rating of 5/5. I hope an opportunity arises where we can serve you again in the future.Warmest regards,Warner BumatayFront Office Manager

Dear David,Thank you for taking the time to give us your scores. We appreciate your support and I am thrilled to see that you've had a comfortable stay with us. I hope an opportunity comes when we may be able to serve you again in the future.Warmest regards,Warner BumatayFront Office Manager

Dear M,Thank you for sharing your feedback about your recent stay at Holiday Inn London-West. We sincerely apologise for the negative experience you encountered during your visit.We truly value your feedback, and we want to assure you that your comments have been taken seriously. We have shared your concerns with our staff members to address the issue of rudeness, as providing friendly and attentive service is our top priority.Regarding the breakfast, we apologise for the cold experience you had. We have notified our restaurant team to ensure that the food is served at the appropriate temperature, and we will take the necessary steps to prevent such occurrences in the future.We are sorry to hear about the water temperature issue. We understand the importance of a comfortable shower experience, and we will investigate this matter further to identify and rectify any underlying problems.We appreciate your feedback as it helps us improve our services and ensure that all our guests have a pleasant stay. It is our hope that you will consider staying with us again in the future, allowing us the opportunity to provide you with a more enjoyable experience.Warmest regards,Warner BumatayFront Office Manager

Dear Ali,Thank you so much for taking the time to share your experience at Holiday Inn London-West. We truly appreciate your kind words and are delighted to hear that our service was fast and efficient. It's great to know that the big comfy beds we provided comfortably accommodated your party of three, and that they matched the pictures you saw.We strive to create a pleasant and comfortable stay for all our guests, and your feedback motivates us to continue delivering excellent service. Should you have any future plans to visit London-West, please don't hesitate to reach out to us. We would be more than happy to welcome you back!Warmest regards,Warner BumatayFront Office Manager

Dear Lance Real,Thank you for taking the time to provide us with your scores following your recent stay. We appreciate your support and we hope we may have the opportunity to see you again in the future.Warmest regards,Warner Bumatay

Dear andres,Thank you for choosing Holiday Inn London-West for your stay! We truly appreciate your kind words about our cleanliness and the friendly service provided by our staff. Your feedback regarding the dining options and location is valuable to us, and we'll certainly take it into consideration to improve our guests' overall experience. We hope to have the pleasure of welcoming you back in the future!Warmest regards,Warner BumatayFront Office Manager

Dear Valued Guest,Thank you for sharing your feedback with us! We're thrilled to hear that you found our staff friendly and the rooms clean. We hope you had a delightful stay at Holiday Inn London-West, and we can't wait to welcome you back for another memorable experience.Warmest regards,Warner BumatayFront Office Manager

Dear Bruce,Thank you for the time to provide scores for our hotel. We appreciate your support and hope to see you again in the future. Warmest regards,Warner BumatayFront Office Manager

Dear Adrian,Thank you for taking the time to give us your scores following your recent stay. We appreciate your support and we hope we may have the opportunity to serve you again in the future.Warmest regards,Warner BumatayFront Office Manager