Northeast Heights Vacations

The property was nice but a bit dated. We were given a suite that was handicapped available which was nice and large. However, the room smelled and our guess was the carpet. It probably needs to be replaced or deep cleaned. This was not reported to the front desk as we're sure they know about it because house clean keeping has to be in there every day. They listed the rooms as being ready at 4:00 p.m. for check-in however we ended up waiting until 6:30 before we could get into the room but they compensated us with $30 of breakfast vouchers. The food we had was eclectic and a bit overpriced which is to be expected from Hilton. We had four of the breakfast wraps with the potatoes and it came out to $64 plus tax. They were simple spinach wraps with egg and southwestern sauce and green chili. They were not very appetizing. And if it wasn't for the fact that we were going for a morning raft trip we would not have eaten as much of them as we did. So I do not recommend the breakfast wrap. All of the staff was very pleasant and polite and would go out of their way for you.

Rooms were clean. Easy walking distance to restaurants. Staff was friendly with great advice for dinner options. Walking distance to DT Santa Fe.

Mandatory valet parking is not only inconvenient, it is also a rip off with the valets expecting tips. At these room rates, and mandatory resort fees, tipping should be discouraged with prominent signage and the valets should be instructed to turn down tips.

We had a good one night stay at this hotel. The room was very clean. There are a number of good restaurants on the property with good food and service. The parking is very difficult and you'll have to park far away from the hotel entrance. The parking garage is very misleading, as it does not connect to the hotel and it is very far away from the hotel. Also, there are no signs for the entrance of the hotel and made it very hard to find the entrance.

Wonderful hotel, no coffee machine in room so I wish there was coffee in lobby all da long and not only in the morning .