Exterior

Reviews of La Quinta Inn & Suites by Wyndham Bel Air/I-95 Exit 77A

2.5 out of 5

Reviews

8.2

Very Good

Rating 10 - Excellent. 459 out of 1002 reviews" "
Rating 8 - Good. 302 out of 1002 reviews" "
Rating 6 - Okay. 132 out of 1002 reviews" "
Rating 4 - Poor. 65 out of 1002 reviews" "
Rating 2 - Terrible. 44 out of 1002 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Earleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable sleeping mattress, great flow of water from the shower. Staff very pleasant.
Stayed 1 night in Apr 2024
Response from Manager on Apr 23, 2024
Hello Earleen,We're glad to hear you found our mattresses comfortable and enjoyed the shower experience. Our team works hard to provide excellent service. Your feedback is appreciated, and we hope to welcome you back in the future.

8/10 Good

Patricia, Alexandria

Business traveler
Disliked: Amenities
This is good hotel choice, although the facility is a bit dated. Front desk staff stay out of sight, but the breakfast staff were very attentive.
Stayed 2 nights in Apr 2024
Response from Manager on Apr 19, 2024
Hello Patricia,We appreciate your feedback on your recent stay with us. Our team values your comments and will consider them for future improvements. Our staff aims to provide excellent service in all areas, including the front desk and breakfast service. Your observations will be shared with the respective departments for further development.

10/10 Excellent

Corinna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value… clean, fresh decor with comfortable beds and pillows. Nice breakfast selection. I would stay there again.
Stayed 1 night in Apr 2024
Response from Manager on Apr 13, 2024
Hello Corinna,We are thrilled to hear you enjoyed our clean rooms, comfortable beds, and breakfast selection. We look forward to welcoming you back for another enjoyable stay soon!

10/10 Excellent

Marlene

Everything was fine about the hotel.
Stayed 1 night in Apr 2024
Response from Manager on Apr 12, 2024
Hello Marlene,We are pleased to hear that you had an overall positive experience during your stay with us. If there is anything we can do to enhance your next visit, please do not hesitate to reach out. Your feedback is greatly valued.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice for the money. Clean comfortable and a spacious room.
Stayed 1 night in Apr 2024
Response from Manager on Apr 9, 2024
Hello Peter,We are pleased to hear that you found our accommodations to be clean, comfortable, and spacious during your stay. Thank you for taking the time to share your positive feedback with us. Your satisfaction is important to us, and we hope to welcome you back in the future.

6/10 Okay

Jarred

Traveled with partner
Liked: Cleanliness, staff & service
This property was a real mixed bag. Pros. Overall the hotel was fine, a bit dated, but perfectly acceptable. When we had issues the hotel did address them. Cons: We checked in late at around 11:45pm. About 30 minutes after we got to are room, they called my room to tell me about a water outage coming in 2 days. Why would they call and tell me this after midnight. We had already gone to bed. The second day we were in our room the bathroom started having a real strong smell. It seemed to be coming from the vents. We ended up moving rooms. When we were out one day, maintenance came to our room. They used the room towels and wash clothes for the maintenance and left them on the floor and in the trash. Walls were a little thin. Our neighbors were having more fun than us.
Stayed 4 nights in Mar 2024
Response from Manager on Apr 4, 2024
Hello Jarred, Thank you for sharing your detailed feedback with us. We're pleased to hear you found our hotel to be generally acceptable and that our team was able to assist with any issues that arose during your stay. We appreciate your insights on the areas that you felt could be improved and will share this with our management for further review and consideration on how we can enhance our services for all guests in the future. Your feedback helps us work towards providing a more enjoyable experience for all our guests.

10/10 Excellent

Gerald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inconvenient location
Stayed 1 night in Mar 2024
Response from Manager on Apr 1, 2024
Hello Gerald,We appreciate your feedback and will take it into consideration for future improvements. Thank you for staying with us.

10/10 Excellent

jonghyup

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Mar 2024
Response from Manager on Apr 2, 2024
Hello jonghyup,We are pleased to hear that you found our hotel to be a good place. We value your feedback and hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Eunice, Baltimore

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very clean!
Stayed 2 nights in Mar 2024
Response from Manager on Mar 29, 2024
Hello Eunice,We are delighted to hear that you found our hotel to be very clean! We strive to maintain a high standard of cleanliness for all our guests to enjoy their stay to the fullest. Should you ever choose to stay with us again, we look forward to exceeding your expectations once more.

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ladies in breakfast room need to kick up their game…ran out of OJ and apple juice and no syrup for waffles….
Stayed 1 night in Mar 2024
Response from Manager on Mar 29, 2024
Hello John,We appreciate your feedback regarding the breakfast service and apologize for the inconvenience caused during your stay. We will address this matter with our team to ensure a better experience for our guests in the future. Thank you for bringing this to our attention.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Just a great place to stay
Stayed 1 night in Mar 2024
Response from Manager on Mar 29, 2024
Hello James,We are thrilled to hear that you found our hotel to be a great place to stay! Our team strives to provide exceptional experiences for all our guests. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 Excellent

Lou

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent and property was clean. Plus, it was pet friendly but I would strongly recommend they remind their guests with pets to pick up after them. The only downside of the stay was avoiding the “landmines”. All in all, a very good weekend.
Stayed 2 nights in Mar 2024
Response from Manager on Mar 27, 2024
Hello Lou,We are glad to hear you enjoyed our excellent service and clean property during your stay. We appreciate your feedback regarding the pet-friendly policy and will take it into consideration for the future. We hope to welcome you back for another great weekend soon.

6/10 Okay

Benjamin

Traveled with family
Liked: Cleanliness, amenities
Staff not very friendly
Stayed 2 nights in Mar 2024
Response from Manager on Mar 27, 2024
Hello Benjamin, We appreciate your feedback regarding the staff and will address your concerns internally to ensure a more positive experience in the future. Your comments are important to us as we strive to continuously improve our services for all guests.

10/10 Excellent

Selena

Liked: Amenities
The room was very clean and comfortable. I’m definitely going back.
Stayed 1 night in Mar 2024
Response from Manager on Mar 16, 2024
Hello Selena,We are thrilled to hear that you found our rooms clean and comfortable! Looking forward to welcoming you back on your next visit.

8/10 Good

Janet

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Manager on Mar 14, 2024
Hello Janet, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excellent

Joshua

Stayed 1 night in Mar 2024
Response from Manager on Mar 14, 2024
Hello Joshua,We are glad to hear that you had a wonderful experience during your stay with us! Your satisfaction is our top priority, and we hope to welcome you back soon for another fantastic stay.

6/10 Okay

Lakonda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a good stay and rooms was great. The only 2 issues was that coffee maker ,coffee pack, ice pails & cups was stationed in the bathroom which I thought that wasn’t a good idea to have been placed there. As much as I love a cup of coffee every morning, I went to Dunkin’ Donuts .The hotel couldn’t give us large towels to shower with. The clerk stated they were out of clean towels so unfortunately we had to use small hand towels.
Stayed 2 nights in Mar 2024
Response from Manager on Mar 7, 2024
Hello Lakonda, We appreciate your feedback on your recent stay with us. We will review the placement of amenities for future improvement. Rest assured, we will also address the towel availability with our team to prevent this inconvenience from reoccurring. Thank you for bringing these concerns to our attention.

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from Manager on Mar 5, 2024
Hello Mike,Thank you for your kind words! We are delighted to hear that you enjoyed your stay with us. We strive to provide a pleasant experience for all our guests. If you have any other feedback or suggestions, feel free to contact our management team directly.

8/10 Good

Andre

Stayed 1 night in Feb 2024
Response from Manager on Mar 22, 2024
Hello Andre,We're thrilled you enjoyed your stay with us! We hope to welcome you back soon for another wonderful experience.

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient right off/on 95
Stayed 1 night in Feb 2024
Response from Manager on Feb 29, 2024
Hello Patricia,We're delighted you found our location convenient for your travels. We appreciate your feedback and hope you had a pleasant stay overall. If you have any further comments or need assistance, please don't hesitate to reach out to our management team directly.

4/10 Poor

elaine

Traveled with partner, Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
No greeting when we arrived. Tiny, dirty elevator. Room was very strange-next to elevators, so very loud, but also shaped like large L. Dust bunnies living in harmony under beds. Very uncomfortable mattresses and pillows, foam maybe? Threadbare towels and no soap. Whole room looked knocked about, stained and dirty. Coffee maker not clean at all. All ice & vending machines out of order. So disappointing as have stayed with this chain before and it was always very clean & enjoyable. Also dog area really nasty.
Response from Manager on Feb 24, 2024
Hello elaine,We regret to hear about your experience and apologize for any inconveniences faced during your stay. Your feedback is valuable for our team to make necessary improvements for our guests' comfort. We recommend contacting our management team directly to address specific concerns and ensure a more satisfactory visit in the future.

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My stay was very peaceful. There was plenty of lighting outside throughout the night, so I felt like my car was safe, and I wasn't nervous walking into the hotel after dark. The room was large, plenty of pillows!!! My check-in was very fast, with a friendly staff. Thank you for a nice stay!
Stayed 1 night in Feb 2024
Response from Manager on Feb 20, 2024
Hello Mary,We are delighted to hear that you had a peaceful stay with us! Our priority is to ensure the safety and comfort of our guests, and we are glad that you felt secure during your visit. It's wonderful to know that you appreciated the room amenities and our efficient check-in process. Your kind words mean a lot to us, and we look forward to welcoming you back in the future.

10/10 Excellent

Linda

Stayed 1 night in Feb 2024
Response from Manager on Mar 22, 2024
Hello Linda,We are glad to hear that you had a fantastic 5-star experience with us! We hope to welcome you back soon for another memorable stay.

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and quiet room. Wonderfully maintained property with a courteous, knowledgeable and professional staff, great breakfast and a great price. Really enjoyed our stay.
Stayed 2 nights in Jan 2024
Response from Manager on Feb 1, 2024
Hello Daniel,Thank you for sharing your positive experience with our clean, comfortable, and quiet rooms. We take pride in maintaining our property and providing knowledgeable staff. We're delighted that you enjoyed our breakfast and found our rates to be great. It was a pleasure having you as our guest and we hope to welcome you back in the future.

10/10 Excellent

LAWRENCE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and Peaceful with Great Breakfast
Stayed 1 night in Jan 2024
Response from Manager on Jan 27, 2024
Hello LAWRENCE,Thank you for sharing your feedback with us. We are delighted to hear that you found our hotel clean and peaceful during your stay. We take pride in providing a comfortable and well-maintained environment for our guests. We are also thrilled to know that you enjoyed our great breakfast options. Your satisfaction is our priority, and we hope to welcome you back for another wonderful stay in the future.

10/10 Excellent

Andrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Manager on Jan 25, 2024
Hello Andrey,Thank you for choosing to stay with us! We are delighted to hear that you had a wonderful experience at our hotel. We appreciate your support and hope to welcome you back in the future for another enjoyable stay.

6/10 Okay

Kennard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on Jan 27, 2024
Hello Kennard, Thank you for choosing our hotel for your recent stay. We appreciate your time in leaving a rating. If you have any specific feedback or concerns about your stay, please feel free to contact our team directly so that we can address them accordingly. We hope to have the opportunity to serve you better in the future.

8/10 Good

Lauren

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on Jan 25, 2024
Hello Lauren,Thank you for choosing our hotel for your recent stay! We appreciate your positive rating and are glad to hear that you had a great experience with us. If you have any specific feedback or suggestions, please feel free to reach out to us directly. We hope to welcome you back in the future for an even better stay!

10/10 Excellent

JOHN, BALTIMORE

Stayed 1 night in Jan 2024
Response from Manager on Jan 25, 2024
Hello JOHN,We are thrilled to hear that you had a wonderful stay at our hotel! We strive to provide exceptional service and it's great to know we met your expectations. Should you have any further feedback or need assistance in the future, please don't hesitate to reach out to us.

8/10 Good

Victoria

Stayed 1 night in Jan 2024
Response from Manager on Jan 20, 2024
Hello Victoria,Thank you for choosing to stay with us and for taking the time to rate your experience. We appreciate your feedback and hope that you had an enjoyable stay. If you have any specific comments or concerns, we encourage you to reach out to our hotel directly so we can further address them. We hope to have the opportunity to serve you again in the future.

10/10 Excellent

Daniel

Stayed 1 night in Jan 2024
Response from Manager on Feb 1, 2024
Hello Daniel,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. If you have any additional feedback or suggestions, please don't hesitate to reach out to us. We look forward to welcoming you back in the future for another exceptional stay.

8/10 Good

Annie

Stayed 2 nights in Dec 2023
Response from Manager on Jan 13, 2024
Hello Annie,Thank you for choosing our hotel for your stay! We appreciate your rating and we hope you had a pleasant experience. If you have any additional feedback or suggestions, we would love to hear from you. Please don't hesitate to reach out to us so that we can continuously improve our services.

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, pretty good breakfast, convenient to the interstate, and a great price.
Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Hello Daniel,Thank you for sharing your positive experience. We're glad to hear that you found our hotel clean, safe, and convenient. It's also great to know that you enjoyed our breakfast offerings. We strive to provide a great value for our guests, and we appreciate your kind comments. We hope to welcome you back in the future.

8/10 Good

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Hello Kent,Thank you for choosing our hotel for your recent stay! We're thrilled to hear that you had a positive experience. If ever there's anything we can do to improve your future stays, please don't hesitate to reach out to us directly. We look forward to welcoming you back again soon!

2/10 Terrible

Candace

Traveled with pets, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing… I have pictures to prove the filth, the poor housekeeping that is there. The pictures on their website are NOT what we got last night!! Dirty paw prints on the comforter, paint coming off the wall, the black mold that was all over the caulk in the shower, a bathroom door had had been kicked in and NOT fixed. Blood looking specimen on the other comforter. The compounding filth around the corners of the room. Huge dust bunnies under the bed, which we found when the bed moved across the floor. Drug deals been done right in front of you….scary
Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Hello Candace, Thank you for bringing these concerns to our attention. We apologize for any inconvenience you may have experienced during your stay. We take cleanliness and maintenance very seriously and will address these issues with our housekeeping and maintenance teams immediately. We do strive to accurately represent our property through our website, and we apologize if there was any discrepancy. We encourage guests to contact management directly for any immediate issues, and we appreciate your feedback to help us improve.

6/10 Okay

Brandt

Stayed 2 nights in Jan 2024
Response from Manager on Jan 10, 2024
Hello Brandt,We apologize for any inconvenience you may have experienced during your stay. We would greatly appreciate it if you could reach out to us directly so that we can address any concerns you may have. Your satisfaction is our top priority and we hope to have the opportunity to make it right.

8/10 Good

Sandeep

Liked: Cleanliness, property conditions & facilities
Wifi was not working on the third floor for some reason.
Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Hello Sandeep,Thank you for bringing this to our attention. We apologize for any inconvenience you experienced with the Wi-Fi on the third floor during your stay. We have shared your feedback with our IT team to address the issue promptly and ensure a seamless connection for future guests. We appreciate your understanding and hope to welcome you back for a more enjoyable stay.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for the price and on a road trip
Perfect
Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Dear Guest,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

6/10 Okay

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Manager on Jan 10, 2024
Hello Adam,We value your feedback and apologize if your experience did not meet your anticipation. We encourage you to reach out to our hotel directly so that we may address any specific concerns you had during your stay.

10/10 Excellent

JASON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the price the affordability could not be beat. Hotel was clean snd it checks all the boxes for a decent stay when in the area
Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Hello JASON,Thank you for choosing our hotel for your stay in the area. We're delighted to hear that you found our prices affordable and that our hotel met your expectations in terms of cleanliness and amenities. We appreciate your positive feedback and hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Frank, Montreal

Nice clean la quinta right off I95
Stayed 1 night in Jan 2024
Response from Manager on Jan 8, 2024
Hello Frank,Thank you for choosing our La Quinta hotel for your recent stay. We're glad to hear that you found our property clean and conveniently located near I-95. Your feedback is valuable to us and we hope to have the pleasure of welcoming you back in the future.

8/10 Good

Keilah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The free breakfast had eggs, sausage, and french toast plus the usual continental items. The bed was very comfortable and the room was clean. You couldn’t ask for more for the price. 4/5 stars
Stayed 1 night in Dec 2023
Response from Manager on Jan 2, 2024
Hello Keilah,Thank you for choosing to stay with us and for taking the time to provide your feedback. We're delighted to hear that you enjoyed our complimentary breakfast, comfortable beds, and clean rooms. We strive to provide exceptional value for the price and are glad we met your expectations. We appreciate your 4-star rating and hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

peter

Stayed 2 nights in Dec 2023
Response from Manager on Jan 20, 2024
Hello peter,We appreciate your positive rating and are delighted to hear that you had a wonderful experience at our hotel. We strive to provide exceptional service and are glad that we met your expectations. If you have any additional feedback or would like to share more about your stay, please feel free to reach out to us. We hope to welcome you back in the future for another great stay!

8/10 Good

Pedro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Manager on Jan 3, 2024
Hello Pedro,Dear valued guest, thank you for choosing our hotel for your recent stay. We're delighted to see that you rated your experience an 8 out of 10. We strive to provide excellent service, and we would greatly appreciate it if you could share any specific feedback with us directly so that we can continue to improve. Please do not hesitate to reach out to us. We look forward to welcoming you back in the future.

6/10 Okay

Yves, Boisbriand

Traveled with partner
Liked: Cleanliness, staff & service
Clean but the property is getting old, missing love a bit
Stayed 1 night in Dec 2023
Response from Manager on Dec 30, 2023
Hello Yves, Thank you for your feedback on our hotel. We appreciate your comments about the cleanliness of the property. We strive to maintain a high standard in this regard. As for the property's condition, we continuously work on maintenance and improvements to ensure a satisfactory experience for our guests. We value your feedback and will take it into consideration for future enhancements.

6/10 Okay

TOM

Disliked: Room comfort
Stayed 1 night in Dec 2023
Response from Manager on Dec 25, 2023
Hello TOM, We appreciate you choosing our hotel for your stay. If there is any feedback you would like to share, please don't hesitate to reach out to us directly so we can address any concerns. We hope to have the opportunity to welcome you back in the future for an improved experience.

10/10 Excellent

Louisa

Stayed 1 night in Dec 2023
Response from Manager on Dec 23, 2023
Hello Louisa,Thank you for choosing our hotel for your stay! We are glad to hear that you had a wonderful experience. If you have any further feedback or if there is anything else we can assist you with, please don't hesitate to reach out to us. We look forward to welcoming you back in the future.

10/10 Excellent

Barbara

Stayed 1 night in Dec 2023
Response from Manager on Jan 12, 2024
Hello Barbara,We are thrilled to hear that you had a wonderful stay with us! We always strive to provide exceptional service and ensure our guests have a memorable experience. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future. Safe travels!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Manager on Dec 26, 2023
Hello Andrew,Thank you for choosing our hotel for your recent stay. We are delighted to hear that you had a wonderful experience. We hope to welcome you back in the future for another excellent stay.

4/10 Poor

Umer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on Dec 16, 2023
Hello Umer,We're sorry to hear that you didn't have a great experience during your stay. We value your feedback and would appreciate it if you could reach out to us directly to share any specific issues you encountered. We're committed to improving our guest experience and would love the opportunity to address any concerns you may have had.