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Reviews of Courtyard by Marriott Northport

3 out of 5
Courtyard by Marriott Northport
700 BRIDGE AVENUE, Northport, AL

Reviews

8.6

Excellent

Rating 10 - Excellent. 18 out of 25 reviews" "
Rating 8 - Good. 2 out of 25 reviews" "
Rating 6 - Okay. 1 out of 25 reviews" "
Rating 4 - Poor. 1 out of 25 reviews" "
Rating 2 - Terrible. 3 out of 25 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

jennifer

Stayed 1 night in Apr 2024
Response from Ryan H. on Apr 10, 2024
Thank you for the wonderful review Jennifer! We are happy to know that you enjoyed your stay and appreciate you for choosing the Courtyard Northport while visiting the Tuscaloosa Area! We hope to welcome you back soon!

10/10 Excellent

Lauren

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here was so kind and friendly, from check in to check out. They were accommodating and pleasant. The room was clean and comfortable.
Stayed 1 night in Mar 2024
Response from Ryan H. on Apr 2, 2024
Thank you for the wonderful review Lauren! We are so appreciative you chose to stay with us and that you enjoyed your stay! We hope to have the opportunity to welcome you back in the near future.

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff super nice and helpful. Would definitely stay again
Stayed 2 nights in Feb 2024
Response from Ryan H. on Feb 7, 2024
Thank you for the wonderful review Cynthia! We are so happy to hear that you enjoyed your stay and will be back! We look forward to hosting you again and wish you a wonderful week!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good night
Just a place to stay for the night, but very friendly,clean and quite. Everything we needed for an overnight stay, but I would stay longer if needed.
Stayed 1 night in Jan 2024
Response from General Manager on Jan 29, 2024
Thank you for the great feedback Karen! We appreciate you choosing to stay with us while in town and for leaving us a review. We can't wait until the next time we are able to welcome you back!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from General Manager on Jan 29, 2024
Thank you for the great review Lisa! We are happy to know you enjoyed your stay and look forward to the next opportunity to serve you again!

8/10 Good

Nicole

Liked: Cleanliness, property conditions & facilities
I liked that it’s new and very clean . Upscale property but staff seemed to be very unsure of what time check out was and if there was a breakfast offered. Very dissapointed that there was no bfast served of any kind and there was a Starbucks in the location but no one on staff to serve or cashier to order from .
Stayed 1 night in Jan 2024

2/10 Terrible

Emilie

Traveled with family
Disliked: Staff & service
No just No
Booked this hotel because it was a Mariott and because they had a restaurant and bar. We arrived at night tired and hungry from driving all day. Upon check in I was told that the bar and restaurant were not operating due to lack of customers! This hotel is in the middle of nowhere, you cannot walk to a restaurant. I do not recommend this Marion due to location and lack of services.
Stayed 1 night in Nov 2023

10/10 Excellent

Caitlin

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed, fresh hotel, friendly staff and convenient location to good food and stores you might need to pick up things for a work trip. Also, very nice and bright lights in the parking lot at night. A definite plus for the safety conscious.
Stayed 3 nights in Nov 2023

10/10 Excellent

Selma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for concerts at the amphitheater
Thiscis a new hotel. Its close to the amphitheater and University. It's a 11 min. Drive to McFarland dr. Where shopping and restaurants are located. We were verg pleased with our stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great, I would tell anyone that you will enjoy your stay
Stayed 1 night in Oct 2023

10/10 Excellent

Gordon

Stayed 1 night in Sep 2023

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

PAUL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Charles

Stayed 1 night in Sep 2023

2/10 Terrible

Martin J

Stayed 2 nights in Aug 2023

10/10 Excellent

Rockie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding!
Wonderful staff (Cassidy and Mike), great facilities and outstanding decor! The price is right.
Stayed 2 nights in Aug 2023

10/10 Excellent

Stephanie

Stayed 1 night in Aug 2023

10/10 Excellent

Shonda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Sandra’s customer service was top tier and phenomenal. She was very friendly and knowledgeable.
Stayed 1 night in Jul 2023

10/10 Excellent

terrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

terrie

Stayed 1 night in Jun 2023

6/10 Okay

Carrie

Traveled with partner
Disliked: Cleanliness
The water took 10 minutes to heat up for a shower. There were no amenities... water, coffee in the room. There was no Decaf in the lobby, only coffee and tea. Location was not great, but i did not feel unsafe. Staff was ok . On arrival the staff was super nice, and helpful. Later on, not so.
Stayed 2 nights in May 2023