Ratings based on 387 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
91% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Overall not a terrible experience

Posted Jul 21, 2015
Pros: Pefect location, staff was excellent, room was physically clean
Cons: Renovations should include getting rid of the smell of old cigarrettes
Location: Beach front, outdoor pool was small but comfortable, right at the end of the boardwalk, mini-golf within walking distance
The staff at the hotel were wonderful and accomodating. The location was perfect to meet our needs- beach and boardwalk without moving the car. The room was physically clean and up to par. The letdown was the smell. Although the hotel no longer allows smoking, the room reeked of old cigarrettes. Within one night, it was in our clothes, our skin and our hair. They were in the process of renovations and looked to be pulling out carpeting. I'm hoping that part of that renovation will help with the smell because the hotel very nice and had great staff and potential.
5 out of 5
Recommended
for Everyone
by A verified traveler from york,pa

Nice love it

Posted Jul 18, 2015
Love it close to the beach ,clean Ill be back this hotel is good.
5 out of 5
Recommended
for Everyone
by A verified traveler from Warrington PA

Nice Oceanfront Hotel - Very Pleasant!

Posted Jul 16, 2015
Pros: Oceanfront room with nice balcony overlooking the boardwalk and beach!
Cons: Everything was fine!
Location: Located directly on the boardwalk and beach - tons of restaurants and mini-golf! Lots to do and we were right in the middle of it at THe Crystal Beac
Very Nice Oceanfront Hotel - we pulled in to town a few hours early during a torrential rain storm that had the town partially flooded! The hotel staff was right there for us and gave us our room 3 hours before official check-in time due to the terrible conditions that we had just driven through! That was a huge blessing as we were pretty frazzled from our drive through flooded downtown streets.
5 out of 5
Recommended
for Everyone
by A verified traveler from Long Island

Hotel on the boardwalk

Posted Jul 11, 2015
Pros: Location to the beach. Quiet end of the boardwalk. Staff was very nice. Free Parking. Priced very well for being on the boardwalk.
Cons: Electrical issues in the room. Some light fixtures didnt work. Seemed to be only in our room but not a big issue.
Location: Obviously, easy access to the beach. Pretty good restaurants in walking distance. Tram was great when we wanted to access other side of boardwalk.
Great trip. Would come down again. Everyone very friendly. Very relaxing place to come. Good for kids and adults.
3 out of 5
Recommended
for Everyone
by A verified traveler from Mi

Not fancy but does the job

Posted Jul 9, 2015
This hotel is clean and in a great location. It is nothing special but does the job
4 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia

My first time to Ocean City, MD for Vacation

Posted Jul 8, 2015
Pros: What we most liked about the hotel was the location. The beach was practically our back yard and the board walk with all good places to eat and drink
Cons: One of the things that would be good alternate is to have the front desk call in advance to inform cleaning staff will be arriving.
Location: A lot of summer fun.
My husband and I had a enjoyable vacation stay at Crystal Beach Hotel. They were able to provide great customer service and cleanliness which was one of our main concerns. Thank you for meeting our needs. See you soon. lol :-)
3 out of 5
Recommended
for Everyone
by A verified traveler from Nyc

Nice hotel, beach front

Posted Jul 6, 2015
Comfortable, nice, excellent location. Towels too cheap, no bathroom in the tiny lobby
3 out of 5
Recommended
for Everyone
by A verified traveler

Decent hotel on the boardwalk

Posted Jul 4, 2015
Decent hotel on the boardwalk for the price. Room was clean, but the furniture could use some updating. Very centrally located to activities and restaurants. Swimming pool and lobby was pretty small.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 27, 2015
It was in a perfect location across the beach. The beach was excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler from Albany, NY

Perfect spot on the boardwalk

Posted Jun 21, 2015
Quiet spot at night, but close enough for nice walk to the shops