All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The room was dirty, I found Eyelashes next to the sink, the room was old and felt it needed a touch up. The elevator was in horrible shape.
Vache
Stayed 2 nights in May 2024
Response from Rupesh on May 11, 2024
We apologize for any inconvenience caused by the condition of the room and elevator. Maintaining cleanliness and functionality is of utmost importance to us, and we take your feedback seriously. Thank you
6/10 Okay
Daniel S., Irving
Traveled with family
May 9, 2024
Nice
Daniel S.
Stayed 1 night in May 2024
Response from Front Desk on May 10, 2024
Thank you for your feedback Daniel. We are happy that you have enjoyed your stay and hope will see you again visiting us.
8/10 Good
Naresh
Traveled with family
May 4, 2024
Liked: Cleanliness, staff & service
A dated hotel but clean and comfortable for a decent price. Big spacious rooms but noisy. The staff woke me and my son up at 5am when they started preparing the breakfast area, with loud talking and lots of banging and crashing of pots and pans. Otherwise a pleasant stay.
Naresh
Stayed 1 night in May 2024
Response from Rupesh on May 5, 2024
Thank you for your feedback . We appreciate your input and strive to continuously improve our services. We would be delighted to assist you with updating any aspect of your stay with us. We will do our best to accommodate your needs. We look forward to welcoming you back soon.
10/10 Excellent
Jessica
Traveled with partner
Apr 20, 2024
Liked: Property conditions & facilities
It was nice and didn’t get a weird telling walking outside the hotel
Jessica
Stayed 1 night in Apr 2024
Response from sam on Apr 20, 2024
Thank you for the fantastic 5/5 rating! We're delighted to hear that you had a great experience with our staff. Your positive feedback is truly appreciated, and we hope to have the pleasure of welcoming you back for another excellent stay.
Thank you for the fantastic 5/5 rating! We're delighted to hear that you had a great experience with our staff. Your positive feedback is truly appreciated, and we hope to have the pleasure of welcoming you back for another excellent stay.
6/10 Okay
Shoubin
Apr 3, 2024
Shoubin
Stayed 1 night in Apr 2024
Response from Rupesh on Apr 5, 2024
Hello Shoubin , Thanks for the review! We are delighted that you enjoyed our place. We will see you next time!
The shower had long black hairs all in tube. There was a pair of dirty panties hanging on shower curtain on the inside of curtain. Breakfast was not well stocked.
Michael
Stayed 1 night in Mar 2024
Response from Rupesh on Apr 5, 2024
We sincerely apologize for the inconvenience you experienced during your stay at our hotel .Maintaining cleanliness and providing a well stocked breakfast are top priorities for us ,and we regret that we fell short of meeting your expectations in these areas. Rest assured ,we will address the issues you mentioned with our housekeeping and kitchen staff to ensure that they are rectified soon. Thank you
6/10 Okay
Mary
Traveled with family
Mar 29, 2024
Disliked: Property conditions & facilities
Bathroom had hair on the floor and walls. Dried shaving cream on tub. Dusty. Room needs a deep clean.
Mary
Stayed 1 night in Mar 2024
Response from Rupesh on Mar 30, 2024
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you experienced during your stay. Please rest assured that we have addressed the issues you mentioned with our housekeeping team to ensure that such lapses do not occur in the future. Thank you
Thank you for your feedback . We appreciate your input and strive to continuously improve our services. We would be delighted to assist you with updating any aspect of your stay with us. We will do our best to accommodate your needs. We look forward to welcoming you back soon
Thank you for such a fantastic review! We're thrilled to know you had an exceptional experience with us. Your satisfaction is our greatest reward. We appreciate your support and hope to welcome you back for another flawless stay.
6/10 Okay
Christa
Traveled with family
Mar 22, 2024
Liked: Staff & service
Disliked: Amenities
The staff was very nice. The rooms were adequate but dated. Breakfast was cold. The coffee was cold.
Christa
Stayed 1 night in Jan 2024
Response from Rupesh on Mar 24, 2024
I'm sorry to hear about your experience. We're on it, working to fix the issue and prevent it from happening again. Please give us a chance to make things better for you. Thank you
10/10 Excellent
Ibrahim
Mar 19, 2024
Ibrahim
Stayed 1 night in Mar 2024
Response from Rupesh on Apr 9, 2024
Hello Thanks for the review! We are delighted that you enjoyed our place. We will see you next time!
10/10 Excellent
Ilia, Brooklyn
Mar 17, 2024
Ilia
Stayed 2 nights in Mar 2024
Response from Rupesh on Apr 7, 2024
Hello Thanks for the review! We are delighted that you enjoyed our place. We will see you next time!
10/10 Excellent
Kelcie
Mar 12, 2024
Kelcie
Stayed 1 night in Mar 2024
Response from Rupesh on Apr 5, 2024
Hello Thanks for the review! We are delighted that you enjoyed our place. We will see you next time!
8/10 Good
Madelyn
Mar 10, 2024
Madelyn
Stayed 1 night in Mar 2024
Response from Rupesh on Mar 31, 2024
Hello Madelyn , Thanks for the review! We are delighted that you enjoyed our place. We will see you next time!
10/10 Excellent
Kevin, Gainesville
Traveled with partner
Mar 10, 2024
Very nice hotel for the price. Staff was very helpful and friendly. Would stay again.
Kevin
Stayed 1 night in Mar 2024
Response from Rupesh on Mar 11, 2024
Thank you for taking the time to share your positive feedback. We here to ensure you have a wonderful experience. We hope that you will come back and see us! Thank you
Wow! A perfect 5/5 – thank you for such a fantastic review! We're thrilled to know you had an exceptional experience with us. Your satisfaction is our greatest reward. We appreciate your support and hope to welcome you back for another flawless stay.
8/10 Good
Timothy
Mar 4, 2024
Timothy
Stayed 1 night in Mar 2024
Response from Rupesh on Mar 5, 2024
Thank you for your feedback.
6/10 Okay
Ernesto
Mar 4, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Old and not very well maintained, but if you need a hotel close to the airport it’s an option.
Ernesto
Stayed 1 night in Dec 2023
Response from Annie on Mar 4, 2024
Thank you for sharing your experience and feedback. your satisfaction is important to us, and we hope to welcome you back for an even better stay in the future.
I love the way the property looked very clean and the staff was amazing. Our air conditioner went on yhe fritz prompt to change rooms, but decided we just needed a fan and the obliged. Will be using them again in September for my concert.
Vonetta
Stayed 2 nights in Mar 2024
Response from Annie on Mar 4, 2024
Wow! A perfect 5/5 – thank you for such a fantastic review! We're thrilled to know you had an exceptional experience with us. Your satisfaction is our greatest reward. We appreciate your support and hope to welcome you back for another flawless stay.
Thank you for taking the time to share your feedback. We're pleased to hear you had a positive experience during your stay. we're committed to continually enhancing our services. We hope to have the opportunity to welcome you back and provide an even better experience in the future.
We're delighted to know you're satisfied with our spacious rooms at an affordable rate. Ensuring our guests enjoy both comfort and value is our top priority. We hope you have a fantastic stay and look forward to exceeding your expectations further Thank you.
10/10 Excellent
Kaye
Mar 2, 2024
Very quick and painless check in. It was very quiet in my room and I got a lot of rest
Kaye
Stayed 1 night in Mar 2024
Response from Rupesh on Mar 3, 2024
Thank you for your feedback, Glad to hear your check in was smooth and your room was quiet for a good rest. If there anything else you need, just give us call .We're here to make your stay awesome.
Very decent for the price. Water pressure was amazing, decent breakfast, an older style hotel with a nice indoor sitting area to eat. I feel they need key access locks on the rear doors. Very inconvenient if parking in the back to not have nighttime access.
STACY
Stayed 2 nights in Feb 2024
Response from Rupesh on Feb 11, 2024
Thank you for sharing your experience and feedback. your satisfaction is important to us, and we hope to welcome you back for an even better stay in the future.
2/10 Terrible
lola
Traveled with family
Feb 8, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The worst pillows I’ve ever slept on. Everything is old.
It needs to be updated from top to bottom.
lola
Stayed 1 night in Feb 2024
Response from Rupesh on Feb 9, 2024
We sincerely apologize for any discomfort during our stay .we will take action to address the issue with our pillows. Thankyou
Your kind words are greatly appreciated. Please don't hesitate to reach out if you need anything else during your time with us . We appreciate your support and hope to welcome you back for another stay.Thankyou
We appreciate your feedback and the time you took to share your thoughts. We're sorry to hear that your experience fell short of expectations, and we sincerely apologize for any inconvenience you may have encountered. Your insights are valuable to us, and we would like to learn more about the aspects that did not meet your satisfaction. If you're open to providing more details, please feel free to share them with us. Thank you for your honest review.
Wow! A perfect 10/10 – thank you for such a fantastic review! We're thrilled to know you had an exceptional experience with us. Your satisfaction is our greatest reward. We appreciate your support and hope to welcome you back for another flawless stay.
This place was the epitome of horrible service they charged an extra $25 for breakfast that we did not partake in, the attendant had an attitude because I asked about the charge & asked for a receipt for the charge. The attendant at the what they called “breakfast” was upset that we asked for food so we ended up going to Golden Corral but was charged an extra $25 for it. This was an overall horrible experience & this will be my very last resort to ever stay here again.
Rashonna
Stayed 2 nights in Jan 2024
Response from sam on Jan 22, 2024
Hello, I believe this review is not an accurate representation of the conversation you had with our staff. Breakfast is free for all guests and that has been our policy ever since the property opened. The extra charge that you are talking about is the 22.83 not 25 for the extra adult that you brought when you only reserved a room for one person. We told you exactly what you are getting charged for and you signed the statement providing you with the details. There was never any 25 charge for breakfast.
Nice staff, clean. Too busy for spa and other things. But nice. Tub had cigarette burns. If u use makeup. Be sure to bring wipes. Will take deposit if u dirty towels. Over all good experience
Shaneka
Stayed 1 night in Jan 2024
Response from Front Desk on Jan 22, 2024
Thank you for the fantastic 5/5 rating! We're delighted to hear that you had a very good experience at our hotel. Your positive feedback is truly appreciated, and we hope to have the pleasure of welcoming you back for another excellent stay.
10/10 Excellent
Mario
Jan 20, 2024
Liked: Staff & service
Mario
Stayed 1 night in Jan 2024
Response from Sunny on Jan 20, 2024
Wow! A perfect 10/10 – thank you for such a fantastic review! We're thrilled to know you had an exceptional experience with us. Your satisfaction is our greatest reward. We appreciate your support and hope to welcome you back for another flawless stay.
8/10 Good
Todd Brian
Jan 18, 2024
Todd Brian
Stayed 3 nights in Jan 2024
Response from Rupesh on Feb 8, 2024
Wow! A perfect 5/5 – thank you for such a fantastic review! We're thrilled to know you had an exceptional experience with us. Your satisfaction is our greatest reward. We appreciate your support and hope to welcome you back for another flawless stay.
8/10 Good
Jeffrey
Traveled with family
Jan 15, 2024
Liked: Cleanliness, room comfort
For the price, it's definitely worth it. Everything is old and outdated, but clean and functional. We felt comfortable enough and safe for the night.
Jeffrey
Stayed 1 night in Jan 2024
Response from Front Desk on Jan 17, 2024
Hi Jeffrey, Thanks for the Amazing rating. We are happy that you enjoyed your stay with us. We hope that you will come back and see us!
Thank you for the fantastic 5/5 rating! We're delighted to hear that you had a very good experience at our hotel. Your positive feedback is truly appreciated, and we hope to have the pleasure of welcoming you back for another excellent stay.
8/10 Good
Gerardo
Jan 8, 2024
Gerardo
Stayed 1 night in Jan 2024
Response from Sunny on Jan 9, 2024
hi Gerardo, Thank you for taking the time to share your feedback and for giving us a 4/5 rating. We're delighted to hear that you had a positive experience during your stay. Your comments are important to us as we continuously strive to enhance our services. If there are specific areas where you feel we can improve and make your experience even better, please feel free to share them with us. We appreciate your support and look forward to welcoming you back for an even more enjoyable stay in the future!
4/10 Poor
JHON ALEXANDER ALVAREZ
Jan 3, 2024
Disliked: Property conditions & facilities
JHON ALEXANDER ALVAREZ
Stayed 4 nights in Dec 2023
Response from Sunny on Jan 9, 2024
We appreciate your feedback and the time you took to share your thoughts. We're sorry to hear that your experience fell short of expectations, and we sincerely apologize for any inconvenience you may have encountered. Your insights are valuable to us, and we would like to learn more about the aspects that did not meet your satisfaction. If you're open to providing more details, please feel free to share them with us. We are committed to continuous improvement, and your input will help us address any issues and enhance our services. Thank you for your honest review.
Thank you for taking the time to share your feedback. We're pleased to hear you had a positive experience during your stay. we're committed to continually enhancing our services. We hope to have the opportunity to welcome you back and provide an even better experience in the future.
10/10 Excellent
Kourteney
Traveled with family and small children, Traveled with partner, Traveled with family
Wow! A perfect 5/5 – thank you for such a fantastic review! We're thrilled to know you had an exceptional experience with us. Your satisfaction is our greatest reward. We appreciate your support and hope to welcome you back for another flawless stay.
6/10 Okay
John
Business traveler
Dec 25, 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
John
Stayed 1 night in Dec 2023
Response from sam on Dec 29, 2023
Hi John, Thank you for taking the time to share your feedback. We're pleased to hear you had a positive experience during your stay. we're committed to continually enhancing our services. We hope to have the opportunity to welcome you back and provide an even better experience in the future.
This will be my staycation hotel of choice. I really enjoyed my stay here the inside of the building is beautiful and I felt safe as a solo female.
Tia
Stayed 1 night in Dec 2023
Response from Sunny on Dec 22, 2023
Thank you for choosing our staycation hotel! We're thrilled to hear you enjoyed the beautiful interior and felt safe during your stay as a solo female traveler. Your kind words mean a lot to us. We look forward to hosting you again soon!
I really enjoyed my stay here, the customer service was excellent!! The room was nice, quiet and very clean!!
Robert
Stayed 1 night in Dec 2023
Response from Sunny on Dec 15, 2023
Thank you so much for your positive review! We're thrilled to hear that you enjoyed your stay with us and that our customer service met your expectations. It's wonderful to know that you found the room nice, quiet, and very clean. Your feedback is truly appreciated, and we look forward to welcoming you back for another enjoyable experience.
Hi Elisa, Thank you for the fantastic 10/10 rating! We're delighted to hear that you had a very good experience at our hotel. Your positive feedback is truly appreciated, and we hope to have the pleasure of welcoming you back for another excellent stay.
8/10 Good
Mark
Dec 13, 2023
Liked: Cleanliness, staff & service, room comfort
Mark
Stayed 1 night in Dec 2023
Response from sam on Dec 13, 2023
Hi Mark, Thank you for taking the time to share your feedback. We're pleased to hear you had a positive experience during your stay. we're committed to continually enhancing our services. We hope to have the opportunity to welcome you back and provide an even better experience in the future.