Front of property

Reviews of Grand Hotel Nouvel Opera

3 out of 5
Grand Hotel Nouvel Opera
152 Avenue Ledru Rollin, Paris, Paris

Reviews

7.2

Good

Rating 10 - Excellent. 208 out of 1001 reviews" "
Rating 8 - Good. 362 out of 1001 reviews" "
Rating 6 - Okay. 242 out of 1001 reviews" "
Rating 4 - Poor. 124 out of 1001 reviews" "
Rating 2 - Terrible. 65 out of 1001 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Parisian vibe
Stayed 3 nights in Apr 2024

6/10 Okay

Ross

Traveled with partner
The rooms are tiny but clean and a bed for a city break. Oh and they had a corkscrew in reception 👍
Stayed 2 nights in Mar 2024

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good customer service by the front desk and house keeping.Decent location we would come back.
Stayed 1 night in Dec 2023

6/10 Okay

Jereme

Liked: Amenities
Disliked: Property conditions & facilities
Room n bathroom was too small..no kettle....one reachable plug
Stayed 1 night in Mar 2024

10/10 Excellent

Lyndon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent consistently. Rooms were slightly stuffy, but great value for the price.
Stayed 2 nights in Jan 2024

10/10 Excellent

Hanifa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

6/10 Okay

Barbara

Stayed 1 night in Dec 2023

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities
Property way too small
Stayed 5 nights in Dec 2023

10/10 Excellent

Stephanie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a gem. Extremely clean and room was well maintained. Room was small - but remember you are in Paris. Front desk staff helpful. Shera (I hope this spelling is correctly) was above and beyond in terms of helpfulness at all times. I felt like I was coming home to see her when I returned to hotel. When the ATM "ate" my bank card she handled calling the bank and arranging for retrieval. Other staff helpful with directions. The only downside we could find was the surrounding area. Was difficult to find cafes and restaurants in area. Hence, Uber!
Stayed 4 nights in Nov 2023

4/10 Poor

Yiannis

Disliked: Staff & service, property conditions & facilities, room comfort
Very noisy hotel
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
The hotel is in a great location close to a metro and other neat sights in the city. The front desk was very helpful and friendly. The room; however, is tiny. It was a nice room with a comfortable bed, but you barely have any room. This is understandable being downtown Paris, just something to be aware of. Even tinier than the room is the bathroom/shower. If you want a good spot to stay in at a semi-reasonable price than this is a good option. If you don't like small spaces, I would avoid.
Stayed 1 night in Nov 2023

8/10 Good

Marisol

Stayed 5 nights in Nov 2023

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities
Great location and view.
Stayed 4 nights in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful. The location is near train stations , good neighborhood and feel the atmosphere in the 90 of Paris. I will come back and stay again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Izzy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Graham

Traveled with partner
Liked: Cleanliness, staff & service
Close to two metro stations. Places to eat nearby. Area felt safe at night. Basic but clean.
Stayed 3 nights in Oct 2023

8/10 Good

tai

Stayed 3 nights in Oct 2023

8/10 Good

CM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great wee hotel
Stayed 3 nights in Oct 2023

4/10 Poor

Lesley

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Room small, wallpaper peeling in one place and woodwork badly finished off, skirting boards needed painting. There was a kettle, but nothing provided and no fridge for any milk etc. Bathroom had no ventilation, the shower glass didnt meet the bath, so the room flooded, sink plug didnt work.
Stayed 4 nights in Oct 2023

10/10 Excellent

Nic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the area the hotel is in. The staff were friendly and the bed was large and comfortable. I had a good stay there and have kept my booking to go back.
Stayed 3 nights in Oct 2023

10/10 Excellent

Graham

Traveled with family
Liked: Cleanliness, staff & service
Breakfast was fairly basic.
Stayed 2 nights in Oct 2023

6/10 Okay

Mark

Traveled with group
Liked: Cleanliness, staff & service
There was no milk for coffee and the lift was very old and the room was very small
Stayed 2 nights in Oct 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Off the beaten path
Very old hotel, but worth the price paid. Small room and tiny bathroom. Clean, tv worked and bed was comfortable. Great place traveling on a budget! Felt safe in neighborhood. Lots of good restaurants in area. Very close to Metro line 8&9. Out of touristy area but easy to get anywhere by Metro! Would stay again!
Stayed 5 nights in Oct 2023

8/10 Good

DAVID

Stayed 1 night in Oct 2023

10/10 Excellent

Juanita

Stayed 4 nights in Sep 2023

6/10 Okay

Scott

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
Nvt
Stayed 2 nights in Oct 2023

8/10 Good

Shaun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely cosy low cost Paris City Hotel
Nice stay, small cozy hotel, very clost to the metro lines, very nice on street cafee's, resturaunt, and food shops near by. Good free Wi-Fi Staff very friendly and helpfull. We got what we expcted for a low cost Paris City hotel
Stayed 2 nights in Sep 2023

6/10 Okay

Melanie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

pamela

Traveled with partner
The people here weee so friendly and helpful
Stayed 2 nights in Oct 2023

2/10 Terrible

Francisca

Disliked: Cleanliness, staff & service, property conditions & facilities
Very small bedrooms not enough what did I did in the room no coffee or tea I do by my own the stuff was appalling not even very hygienic and basically very bad standards. I don’t tell on for what we paid for.
Stayed 3 nights in Aug 2023

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful
Stayed 2 nights in Sep 2023

6/10 Okay

Diane

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 4 nights in Sep 2023

8/10 Good

Zach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Alfonso

Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good overnight stay would be ok for 2 nights max as room was small. However in a,safe lively area quite handy for gare de lyon metro 5 mins away.
Stayed 1 night in Sep 2023

10/10 Excellent

Beatriz

Stayed 1 night in Aug 2023

6/10 Okay

R.

Traveled with partner
The room was not like the photo but petit. The shower was so small you could not bend over to pick up any item you dropped. The sink was no bigger than a dentist spit bowl. The rooms are not air conditioned ( 34 C or 95 F on the days of our stay). We made do for the price but not entirely pleasant.
Stayed 4 nights in Sep 2023

8/10 Good

Klaudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms and beds but love the location. A lot of great places to eat and drink.
Stayed 3 nights in Aug 2023

8/10 Good

Kevin

Traveled with partner
Liked: Amenities
If you’re looking for a budget-mid range hotel for your city break then this hotel is perfect. We didn’t set our expectations too high after seeing many negative reviews, but we were satisfied with our stay. The location is great, close to many shops and restaurants, and the metro from Voltaire just a 5 min walk away was ideal. The room wasn’t the biggest but we only ever planned on using it as somewhere to sleep and relax, and it was great for that. I always believe you get what you pay for, and we were happy enough with our stay here.
Stayed 4 nights in Sep 2023

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Great location and the staff we very helpful and nice. The room was very tiny, but I wasn't in Paris to spend time in my room.
Stayed 4 nights in Aug 2023

4/10 Poor

Sagar

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is quite dated, the furniture very very old. The room was small but that is nothing to do with the hotel all hotels in Paris are the same. Reception lady told us every time we go out we need to leave our keys with them. I have never seen anything like this before. The staff hardly speaks any English. Dark hall ways, small cramped lift and very dated property. Room did not even have the basic tea and coffee making facilities. Phone was not connected but was in the room? I would not recommend. For €200 I can get better option near the city centre with decent and maintained furniture. I should have checked before, but it's difficult to know these kind of things when the reviews are good, which is surprising as I did not feel my stay was good.
Stayed 2 nights in Aug 2023

6/10 Okay

Bartolomeu

Traveled with family
Disliked: Staff & service
I was expecting a nicer welcoming… also breakfast was a bit limited and no air conditioning made our nights very hot. Only a small fon didn’t help much. It is a good location and should improve to have more positive comments. I am pleased but it would make me return if I had a little more of comfort🤔😍
Stayed 3 nights in Aug 2023

6/10 Okay

Guillaume

Traveled with family
Disliked: Staff & service, room comfort
So-so experience
Rooms are very small, which shouldn’t come to a surprise if you pay attention to description… but still. No a/c, which can be painful in the summer. Pricey breakfast not included. All of this would be fine if staff was nice and welcoming. They are not. We liked the price and location though, so that’s two pluses.
Stayed 1 night in Aug 2023

8/10 Good

Rob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small as expected but was comfortable and fulfilled what we needed. Great area, easy walk to all the highlights of Paris. Metro station is close as well.
Stayed 5 nights in Jul 2023

10/10 Excellent

Dr. Teudy

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2023

8/10 Good

Aladi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was alright for the price. Friendly staff, the hotel was difficult to locate as it did not have the name written on it. The good part of it was that its located in a busy area, close to the metro and great sites for visiting.
Stayed 3 nights in Jul 2023

6/10 Okay

GOUR, Orleans

Traveled with partner
Liked: Staff & service
I liked the location which was close to the rail station. The space near the elevator was cramped.
Stayed 1 night in Jul 2023

8/10 Good

Roland

Traveled with family
Liked: Cleanliness, staff & service, amenities
Toilet in one bedroom was smaller than the aircraft's toilet.
Stayed 4 nights in Jul 2023