Deluxe Room Panoramic | Premium bedding, Select Comfort beds, minibar, in-room safe

Reviews of Grand Hotel Saint Michel

4 out of 5
Grand Hotel Saint Michel
19, rue Cujas, Paris, Paris

Reviews

9.0

Wonderful

Rating 10 - Excellent. 542 out of 1001 reviews" "
Rating 8 - Good. 361 out of 1001 reviews" "
Rating 6 - Okay. 70 out of 1001 reviews" "
Rating 4 - Poor. 21 out of 1001 reviews" "
Rating 2 - Terrible. 7 out of 1001 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

JAMES

Business traveler
Liked: Cleanliness, staff & service, amenities
The renovation has been beautifully done... of course the room itself is cosy, to say the least! Only reservation is the open-to-the-room hanging space... this is a regrettable trend in modern reservations, but this one is particularly odd as the 'cupboard' is in the middle of the main wall beside the desk space and tv, so unavoidable! The issue was with the lift, which wasn't able to come to the main floor... apparently parts on order, but quite inconvenient all the same. To use it with luggage, for example, someone had to walk up and bring it down!
Stayed 3 nights in May 2024

8/10 Good

Zane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location within walking distance to many dining options and historical buildings. Our only issue, we learned later that this is a common complaint amongst many Paris hotels, was that we requested the hotel to contact a taxi for us for transfer to airport. Instead they arranged an Uber which was 10€ more for the two of us than our friends who grabbed a cab.
Stayed 3 nights in Apr 2024

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly and the location was perfect!
Stayed 4 nights in Apr 2024
Response from Adnane on May 1, 2024
It sounds like you had a great experience! Friendly staff and a perfect location can make all the difference during a stay. If there's anything else you'd like to share or if you have any questions, feel free to let us know!

2/10 Terrible

Vincenzo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Jodi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room! Comfortable bed, lovely view, excellent closet space, extremely nice toiletries. Lots of amenities: bottles of water, coffee maker and frig in room, afternoon tea. For those who don't want to uber or taxi, it is convenient to take RER B from CDG to Luxembourg station.
Stayed 1 night in Apr 2024
Response from Adnane on May 1, 2024
It sounds like you had a wonderful experience with your room and the amenities provided! Having a comfortable bed, a lovely view, and plenty of closet space can really enhance a hotel stay. And it's great to hear that the hotel offers convenient transportation options. If you ever need assistance with anything else or have more feedback to share, feel free to let us know!

6/10 Okay

Rosamond Anne

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024
Response from Adnane on May 1, 2024
Merci d'avoir partagé votre feedback. Nous sommes désolés d'apprendre que votre séjour n'a pas été à la hauteur de vos attentes. Si vous avez des suggestions sur la manière dont nous pourrions améliorer notre service, nous serions ravis de les entendre. Votre satisfaction est notre priorité absolue.

10/10 Excellent

Don

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything.
Stayed 2 nights in Apr 2024
Response from Adnane on May 1, 2024
I'm glad to hear that you had a fantastic experience! If you have any more comments or if there's anything else you'd like to share, feel free to let me know.

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is very difficult to access
Stayed 2 nights in Apr 2024
Response from Adnane on May 1, 2024
Thank you for sharing your feedback. Difficulty accessing parking can certainly be frustrating. If you have any specific suggestions or if there's anything the hotel could do to improve the parking situation, you might consider sharing that with them directly. They may appreciate the opportunity to address any concerns you have.

10/10 Excellent

Don

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very polite and friendly. We were able to check in early, and store luggages before check in and after check out. The hotel itself is very clean. The design of the hotel is very beautiful.
Stayed 2 nights in Apr 2024
Response from Adnane on May 1, 2024
It sounds like you had a positive experience overall! The early check-in option and luggage storage are definitely convenient amenities. It's great to hear that you found the staff polite and friendly, and that you appreciated the cleanliness and design of the hotel. If you have any suggestions for improvement or if there's anything specific you think the hotel could do to enhance guest experiences, feel free to share your thoughts!

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Adnane on Apr 11, 2024
Thank you very much for your 5-star review!We are delighted to hear that you had a pleasant stay with us. It's wonderful to know that you enjoyed our hotel's pleasant atmosphere and excellent location in the heart of Paris.If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back on your next visit to Paris!

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Adnane on Apr 11, 2024
Thank you very much for your 5-star review!We are delighted to hear that you had a pleasant stay with us. It's wonderful to know that you enjoyed our hotel's pleasant atmosphere and excellent location in the heart of Paris.If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back on your next visit to Paris!

8/10 Good

Joelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Adnane on Apr 11, 2024
Thank you for your review!We appreciate your feedback and are glad to hear that you enjoyed your stay at our hotel. We strive to provide a comfortable and enjoyable experience for all our guests.If there are any specific areas where you feel we can improve, please let us know. We are always looking for ways to enhance our guests' experience.We hope to welcome you back again in the future!

10/10 Excellent

Ella G

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Close to so many landmarks all walkable. Love the beautiful rooms & lobby. Be prepared to walk the stairs up to ur room. Good workout.
Stayed 1 night in Mar 2024
Response from Adnane on Apr 11, 2024
Thank you for your review!We're delighted to hear that you enjoyed our hotel's great location, close to many landmarks that are easily walkable. We're also glad you liked our beautiful rooms and lobby.Please accept our apologies for any inconvenience caused by the stairs. We always strive to ensure our guests have a comfortable stay, and we appreciate your feedback.We hope to have the pleasure of welcoming you back on your next visit to the area!

8/10 Good

Daniel, PHOENIX

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and helpful. Relatively good location in the center of Paris. A bit loud due to construction at a nearby/neighboring building with construction noise starting as early as 3AM. Staff allowed us to switch to another room to minimize construction noise. Smallish rooms as they all are in Paris, but nicely updated.
Stayed 4 nights in Mar 2024
Response from Adnane on Mar 27, 2024
Thank you for taking the time to share your feedback. We are glad to hear that you found our staff friendly and helpful. We apologize for any inconvenience caused by the construction noise from the nearby building. We always strive to ensure our guests have a comfortable stay, so we are pleased that our team was able to accommodate your request to switch rooms to minimize the noise.As you mentioned, the rooms in Paris can be on the smaller side, but we are glad you found them nicely updated. We appreciate your understanding regarding this matter.Your feedback is valuable to us as we continuously work to improve our guest experience. If there is anything else we can do to make your stay more enjoyable in the future, please do not hesitate to let us know.Thank you for choosing to stay with us, and we hope to welcome you back again soon.

6/10 Okay

steve

Liked: Cleanliness, staff & service, property conditions & facilities
Clean Hotel
Very clean but a bit noisy Construction in the area
Stayed 4 nights in Jan 2024
Response from Adnane on Feb 16, 2024
Thank you for your feedback. We're glad to hear that you found our hotel very clean. We apologize for any inconvenience caused by noise from nearby construction. We understand that this can disrupt the stay and affect the overall experience. We will do our best to address this issue and minimize any disturbances for our guests in the future. If you have any further concerns or need assistance during your stay, please don't hesitate to reach out to our staff.

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Service with a smile from all members of staff. Free afternoon tea was a nice touch. Locatiom very central . Walking distance to a lot of main attractions.
Stayed 2 nights in Jan 2024
Response from Adnane on Feb 16, 2024
Thank you for your feedback! We're glad to hear that you appreciated the friendly service from our staff and enjoyed the complimentary afternoon tea. Our central location is indeed convenient for exploring the main attractions of the city on foot. If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know. We're here to ensure you have a wonderful experience with us!

10/10 Excellent

Megan, SHENTON PARK

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in lovely area
Stayed 4 nights in Dec 2023
Response from Adnane on Feb 16, 2024
We're glad to hear that you enjoyed your stay at our hotel and liked the surrounding area! If you have any suggestions for how we can make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back in the future!

8/10 Good

JORGE

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff were accommodating and ready to help. The area is quiet and safe. Offering free coffee or tea in the morning hours, not necessarily breakfast for 20€ would be a nice gesture. Close to small shops and transportation is a major plus. Rooms have recently been redecorated. Will definitely stay here again.
Stayed 6 nights in Jan 2024
Response from Adnane on Feb 16, 2024
Thank you for your feedback! We're delighted to hear that you found our staff accommodating and helpful, and that you appreciated the quiet and safe neighborhood. We also appreciate your suggestion about offering free coffee or tea in the morning hours as a nice gesture. We'll definitely consider this for future improvements. We're glad you liked the recent redecoration of our rooms, and we look forward to welcoming you back on your next visit to the area!

8/10 Good

Ester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Adnane on Feb 16, 2024
Thank you for your rating! We're glad to hear that you had a positive experience overall. If there's anything specific you think we could improve to earn that extra star next time, please feel free to let us know. We're always looking for ways to enhance our guests' experience.

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, staff & service
Wonderful location and friendly, helpful staff. Rooms were a bit small, but well maintained.
Stayed 3 nights in Dec 2023
Response from Adnane on Feb 16, 2024
Thank you for your feedback! We're delighted to hear that you enjoyed our hotel's location and found our staff to be friendly and helpful. We appreciate your understanding regarding the room size and are glad to know that they were well maintained. If there's anything else we can do to enhance your experience next time, please don't hesitate to let us know. We look forward to welcoming you back in the future!

6/10 Okay

Kimberly

Traveled with family
Liked: Cleanliness
Stayed 6 nights in Dec 2023
Response from Adnane on Dec 21, 2023
Thank you for taking the time to share your feedback. We appreciate your honesty and would love to know more about your experience to better understand how we can improve and meet your expectations more effectively.If there are specific aspects of your stay that you'd like to highlight or if you have any suggestions for improvement, please feel free to provide more details. We're committed to enhancing our services and ensuring a positive experience for all our guests.Your feedback is valuable, and we hope to have the opportunity to host you again and make your next stay even more enjoyable.

10/10 Excellent

Jalyssa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was close by everything. Room is small but very cute. Bathrobes provided . Front desk people were very informative and helpful.
Stayed 1 night in Dec 2023
Response from Adnane on Dec 19, 2023
We appreciate you taking the time to share your positive experience! It's great to hear that you found the location convenient and enjoyed the cute room with the provided bathrobes. Additionally, we're pleased that the front desk staff was informative and helpful during your stay.If you have any specific suggestions or if there's anything else you'd like to share about your experience, feel free to let us know. We strive to provide excellent service and comfort to our guests, and your feedback is valuable.Thank you for choosing our hotel, and we hope to have the pleasure of hosting you again in the future!

10/10 Excellent

rodolphe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location accessible to metro stations, bigger rooms, quiet and relaxing neighborhood
Stayed 3 nights in Dec 2023
Response from Adnane on Dec 19, 2023
We're delighted to hear that you enjoyed the location, accessibility to metro stations, and the spacious, quiet atmosphere of the neighborhood. Your feedback is valuable, and we're glad to know that you found the stay relaxing.If you have any further comments or suggestions, or if there's anything specific you'd like to share about your experience, feel free to let us know. We're committed to providing a positive and comfortable stay for our guests.Thank you for choosing our hotel, and we hope to welcome you back in the future for another pleasant stay!

10/10 Excellent

David

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was fantastic! Would definitely stay again. They made life easy for us traveling with our one year old. The staff was incredibly accommodating and helpful.
Stayed 2 nights in Dec 2023
Response from Adnane on Dec 14, 2023
We're thrilled to hear that you had a fantastic experience and that our staff went out of their way to make your stay enjoyable, especially with a one-year-old in tow. Your positive feedback is greatly appreciated.If there's anything specific that stood out or if you have any suggestions for improvement, please feel free to share. We value your input and look forward to the opportunity to welcome you back for another wonderful stay in the future. Thank you for choosing us!

8/10 Good

Cara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Adnane on Dec 14, 2023
Thank you for providing a rating. If there are specific aspects of your stay that contributed to the score, or if there's anything you'd like to share about your experience, please feel free to do so. Your feedback is important, and we strive to make each guest's stay as enjoyable as possible. We appreciate your input and hope to have the opportunity to welcome you back for an even better experience in the future!

8/10 Good

Rosa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand Hotel Saint Michel was the cutest hotel. They had fully decorated for Christmas by November 18. It is very centrally located to various bus stops and trains/metros. Its in the heart of a college town, with the University of Sorbonne is literally across the street. Being in a college town makes for the perfect stay because you will easily find restaurants, pubs, and souvenir shops. The Pantheon is not too far of a walk, and the musee de cluny is also close by. The fact that hotel is located within the latin quarter makes this the perfect place. Not to mention, for those who love emily in paris… her house, gabriel’s restaurant, and the boulangerie are all about a 6 minute walk! The hotel itself is small and cozy, I loved they had a spa that is available to the guest at no additional cost. The room itself is on the smaller side, the only major issue we had was with the shower… the way the shower head was placed is in an interesting spot, so it makes it a bit complicated at times to get the door to open or close. Unfortunately our comforter was dirty or stained… but we just did without it. Net this is a must stay when in Paris.
Stayed 6 nights in Nov 2023
Response from Adnane on Nov 30, 2023
Thank you for sharing your detailed and wonderful experience at Grand Hotel Saint Michel! We're delighted to hear that you enjoyed the Christmas decorations, the central location, and the charm of being in the heart of a college town.Your insights into the local attractions and proximity to popular places like the Pantheon and Musee de Cluny are helpful for other travelers. It's fantastic that you found the hotel cozy, and the availability of a spa for guests is a nice touch.We appreciate your honest feedback about the shower and the comforter. Your comments are valuable, and we will certainly address these areas to ensure a more seamless experience for future guests.It sounds like you had a memorable stay overall, and we look forward to the opportunity to welcome you back in the future. Thank you for choosing Grand Hotel Saint Michel!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel lovely staff lovely location
Stayed 1 night in Nov 2023
Response from Adnane on Nov 21, 2023
We're thrilled to hear that you had a lovely experience at our hotel! Your kind words about our staff and the location mean a lot to us. Creating a positive and enjoyable stay for our guests is our top priority.If you have any specific feedback or if there's anything else you'd like to share, please feel free to let us know. We appreciate your feedback and hope to have the pleasure of welcoming you back for another delightful stay in the future. Thank you for choosing our hotel!

8/10 Good

laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Adnane on Nov 21, 2023
Merci d'avoir partagé votre note avec nous. Nous sommes ravis que votre expérience ait été positive, mais nous aimerions entendre plus en détail sur votre séjour. Y a-t-il quelque chose de particulier qui a contribué à votre notation de 4 sur 5 ? Votre avis est important pour nous, et nous sommes là pour nous assurer que chaque séjour est aussi agréable que possible. Si vous avez des commentaires supplémentaires ou des suggestions sur la manière dont nous pourrions améliorer, n'hésitez pas à partager. Nous espérons vous accueillir à nouveau à l'avenir pour un séjour encore meilleur !

8/10 Good

Debby

Stayed 5 nights in Nov 2023
Response from Adnane on Dec 14, 2023
Thank you for sharing your rating. If there's anything specific you'd like to mention about your stay or if you have any suggestions for improvement, we'd love to hear more. Your feedback is valuable to us, and we hope to provide an even better experience on your next visit. Thank you for choosing us!

10/10 Excellent

Glenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very nice and helpful. This hotel is near to everything. Rooms are quite small though.
Stayed 4 nights in Oct 2023
Response from Adnane on Oct 31, 2023
Thank you for sharing your experience. We're glad to hear that you found our staff to be nice and helpful, and that you appreciated the hotel's convenient location. Being close to various attractions and amenities can certainly enhance the overall stay.We understand your comment about the room size. Room sizes can vary, and we appreciate your understanding regarding this matter. If there's anything specific you would like us to improve or if there are other aspects of your stay you'd like to discuss, please feel free to let us know. We value your feedback, and it helps us to enhance the guest experience. We hope to have the opportunity to welcome you back for another visit in the future!

10/10 Excellent

Dariusz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very nice and helpful. This hotel is near to everything. Rooms are quite small though.
Stayed 5 nights in Oct 2023
Response from Adnane on Oct 31, 2023
Thank you for taking the time to share your feedback. We're delighted to hear that you found our staff very nice and helpful, and that our hotel's proximity to various attractions was convenient for you.We understand your concern about the room size. Room sizes can vary based on different hotels and their locations. However, we appreciate your understanding and hope that the overall experience was enjoyable.If you have any more comments or if there's anything specific you'd like to share about your stay, please feel free to let us know. Your feedback is valuable, and it helps us to continuously improve our services. We hope to have the opportunity to welcome you back for another pleasant stay in the future!

10/10 Excellent

Maricel

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff, the hotel and room is clean. Breakfast option is great, lots of option.
Stayed 4 nights in Oct 2023
Response from Adnane on Oct 31, 2023
Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience during your stay. It's great to know that you found our staff amazing, the hotel and room clean, and that you enjoyed the breakfast options with plenty of choices.Providing exceptional service and a clean, comfortable environment for our guests are our top priorities, and your comments reinforce our commitment to these standards.If you have any more comments or if there's anything else you'd like to share about your stay, please feel free to let us know. We appreciate your kind words and hope to welcome you back for another excellent stay in the future!

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay
Comfortable room, friendly staff and great location.
Stayed 1 night in Oct 2023
Response from Adnane on Oct 31, 2023
I'm delighted to hear that you had a great stay! Thank you for your kind words about our comfortable rooms, friendly staff, and convenient location. Ensuring our guests' comfort and satisfaction is our top priority.If you have any more feedback or if there's anything specific you enjoyed during your stay, please feel free to share. We appreciate your positive comments and hope to welcome you back for another wonderful stay in the future!

4/10 Poor

Michelle

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not a 4 star as it claims. Rundown with thin walls.
Stayed 2 nights in Oct 2023
Response from Adnane on Oct 12, 2023
I'm truly sorry to hear that your experience did not meet your expectations. Your feedback is important, and I appreciate you sharing your concerns.Maintaining the quality and comfort of our guests is our top priority, and I regret that you found the hotel to be rundown and the walls too thin. Please know that your comments will be taken seriously, and we will look into the issues you mentioned to improve our services and facilities.If there are more details you'd like to share or if there's anything specific that you believe we could do to enhance the quality of our service, please don't hesitate to let me know. Your insights are invaluable and can assist us in making the necessary improvements. Thank you for bringing your concerns to our attention.

10/10 Excellent

Kathryn Eileen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful spot close walking distance to many Paris attractions. Great staff, very helpful. Had a wonderful time during our short stay.
Stayed 2 nights in Sep 2023
Response from Ryan on Oct 2, 2023
Thank you for sharing your feedback. We're thrilled to hear that you had a wonderful time during your short stay with us and that you found our location convenient for exploring many Paris attractions. Our staff is dedicated to providing the best possible experience for our guests, and we're glad to know they were helpful during your stay.Should your travels bring you back to Paris, we'd be delighted to welcome you again and provide another enjoyable experience. If you have any specific feedback or suggestions on how we can make your next stay even better, please don't hesitate to let us know.

8/10 Good

Avy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean hotel
Stayed 3 nights in Sep 2023
Response from Ryan on Oct 2, 2023
Thank you for your review. We're pleased to hear that you found our hotel clean and had a good experience during your stay. Your feedback is important to us, and if there are any specific areas where we can improve and earn that extra star for your next visit, please feel free to share your suggestions with us.We look forward to the opportunity to host you again in the future and provide an even more enjoyable stay.

10/10 Excellent

Jacqueline

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Used the private mini spa, comfy beds, nice AC, friendly concierge
Stayed 2 nights in Aug 2023
Response from Ryan on Sep 23, 2023
Thank you for sharing your positive experience! We're delighted that you had a comfortable and enjoyable stay, and that you found the spa, beddings and AC to your liking. Our friendly concierge team is always ready to assist guests. Should you have any more feedback or if there's anything else we can do to enhance your next visit, please don't hesitate to reach out. We look forward to welcoming you back in the future!

10/10 Excellent

Deana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Ryan on Sep 19, 2023
Thank you for your perfect rating! We're thrilled that you had such a wonderful experience. If you have any specific feedback or comments to share about your stay, please feel free to let us know. We hope to have the pleasure of hosting you again in the future!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The reception staff went out of their way to be helpful. Always smiling and welcoming. Many times helped us with bookings or information. Some street noise at night and early I. The am but our room was very comfortable and sparkling clean. 4:00 pm coffee and refreshments was gladly received. We would highly recommend.
Stayed 5 nights in Aug 2023
Response from Ryan on Sep 4, 2023
We greatly appreciate your kind feedback regarding your recent stay with us. It's fantastic to hear that our reception staff made such a positive impression with their warm and helpful service. We take pride in assisting our guests with bookings and information to ensure a seamless experience in Paris.It's also wonderful to know that you found your room comfortable and impeccably clean. We apologize for any inconvenience caused by street noise, which can occasionally occur in the heart of a bustling city like Paris.We're delighted that you enjoyed our 4:00 pm coffee and refreshments, and we're grateful for your high recommendation. Your satisfaction means a lot to us, and we'd be thrilled to welcome you back for another memorable stay whenever your travels bring you to Paris. If you ever have any questions or special requests for your next visit, please don't hesitate to reach out. Safe travels!

6/10 Okay

Sophie

Traveled with group
Liked: Cleanliness, staff & service
Overall we enjoyed our stay… However, there where a few things that could be improved on. The room we stayed in was very noisy. I had to buy ear plugs, as there was so such noise outside from 6am due to road works…. Housekeeping also woke us up from 6am/7am each morning with hoovering etc. This should definitely be looked into, as this is far to early to start cleaning and making a load of noise each morning.
Stayed 4 nights in Aug 2023
Response from Adnane on Aug 29, 2023
Thank you for taking the time to provide feedback about your stay. We're glad to hear that you enjoyed your overall experience, but we also appreciate your constructive comments about the noise-related issues you encountered.We apologize for the inconvenience caused by the external noise from road works and the early morning housekeeping activities. Your comfort and rest are important to us, and we're sorry that we fell short in this aspect.We understand the impact that noise disruptions can have on the quality of your stay, and we'll definitely look into addressing this matter to ensure a more peaceful environment for our guests. Your feedback is valuable as it helps us identify areas where we can improve our services.We appreciate your understanding and your choice to stay with us. If you have any other suggestions or comments, please feel free to share them. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable and restful experience.

2/10 Terrible

Julie

Disliked: Staff & service
Stayed 3 nights in Aug 2023
Response from Adnane on Aug 23, 2023
We apologize for the dissatisfaction you experienced during your stay. Your feedback is important to us, and we would like to understand more about the specific issues that led to your low rating. If you're comfortable providing more details about your concerns, it would help us to address them and improve our services.We're sorry that your experience did not meet your expectations, and we value your feedback, whether it's positive or constructive. If you'd like to further discuss your stay or have suggestions for how we can improve our service, please feel free to let us know. Your input is crucial in helping us make progress and provide better experiences for our guests.

8/10 Good

Margie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the premier room, it was perfect for us. We had a spacious room with views from our balcony onto the streets below. The staff were very helpful and we enjoyed our afternoon tea in the foyer every day. The only downfall was the breakfast, the options of what to eat were very limited and often not enough for everyone to eat.
Stayed 6 nights in Aug 2023
Response from Ryan on Aug 21, 2023
Thank you for choosing our premier room for your stay. We're thrilled to hear that you enjoyed the spaciousness and the views from your balcony. Our team is dedicated to providing exceptional service, and we're glad to know that you found them helpful. We're sorry to hear that the breakfast options didn't meet your expectations. We appreciate your feedback and will certainly take it into consideration as we work to improve our offerings. Your feedback helps us enhance our guest experience, and we hope to have the opportunity to welcome you back for an even better stay in the future.

10/10 Excellent

Laura Lopez Del

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Walk in distance from many restaurant options. Close to motte dame and the louvre. Friendly and useful staff, comfortable rooms
Stayed 3 nights in Aug 2023
Response from Ryan on Aug 21, 2023
Thank you for your positive feedback! We're delighted that our excellent location, within walking distance of various restaurant options, Notre Dame, and the Louvre, contributed to your enjoyable stay. Our staff aims to provide helpful and friendly service, and we're glad they met your expectations. It's great to know that you found the rooms comfortable as well. We appreciate your review and hope to welcome you back for another wonderful experience in the future.

10/10 Excellent

JANE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel felt like a little tranquil oasis in the heart of bustling Paris. In a quiet side street, but just off the Boulevard Saint-Michel, it offered many attractions in easy walking distance plus access to several metro stops nearby (also several bus stops but we did not use them). We had a family room for 3, which is a rare find in Paris, and it was spacious by Paris standards. Water, Nespresso coffee and very comfy beds in the room. In the lobby they offer free afternoon tea & refreshments and there is a small spa that you can reserve for an hour for free (a couple of massage bed/chairs, a steam room and an exercise bike) which was lovely after a day of walking. This is our third visit to Paris and we always stay in the Latin Quarter for its convenience and also the atmosphere, so many bars and restaurants in the surrounding streets. We highly recommend this hotel for your Paris trip.
Stayed 3 nights in Aug 2023
Response from Ryan on Aug 12, 2023
Thank you for your wonderful feedback! Our location offers the best of both worlds, with a quiet side street setting yet easy access to the vibrant Boulevard Saint-Michel and various transportation options. It's fantastic to hear that you enjoyed our family room, complete with convenient amenities like water and Nespresso coffee, as well as the comfortable beds.We're glad you appreciated our complimentary tea time in the lobby, along with the spa for relaxation. It sounds like you made the most of your time in Paris by exploring the surrounding attractions, bars, and restaurants in the charming Latin Quarter.Thank you for choosing us for your third visit to Paris, and for recommending our hotel to fellow travelers. We're honored to have been part of your memorable experience, and we hope to welcome you back for another enjoyable stay in the future!

8/10 Good

Erin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The location of the hotel is fabulous. Easy to walk to the metro and lots of sights. Staff are very friendly and helpful. The room was small, but we expected that. Any time there was an issue, the staff responded quickly to resolve it. Unfortunately, the elevator was out the majority of the time we were there which was difficult for my mother who is in her late 70s. Otherwise a very comfortable stay
Stayed 3 nights in Jul 2023
Response from Ryan on Aug 7, 2023
Thank you for your kind review! We're thrilled that you enjoyed our fabulous location. Our staff are always here to ensure your stay is pleasant and comfortable. We apologize for any inconvenience caused by the temporary issue with the elevator and appreciate your understanding. Your feedback is valuable to us, and we'll continue striving to provide a great experience for all our guests. It was a pleasure to have you and your mother as our guests, and we hope to welcome you back for another comfortable stay in the future. Thank you for choosing our hotel!

10/10 Excellent

AHAMED

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 2 days. It is less than 1/2 a mile from Pantheon. The staffs were very nice. We were able to leave the luggage before checking in and also after checking out to avoid dragging them during sightseeing.
Stayed 2 nights in Jul 2023
Response from Ryan on Aug 7, 2023
Thank you for sharing your experience with us! We're delighted to hear that you had a pleasant stay during your two days with us. It's wonderful to know that our location, being close from the Pantheon, was convenient for your sightseeing plans. We're glad our staff provided excellent service keeping your luggage. Your comfort and convenience are important to us, and we hope to welcome you back for another enjoyable stay in the future. Thank you for choosing our hotel!

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great locations in the Latin Quarter
Amazing location for a first visit to Paris - many key attractions walkable or short metro ride. Hotel clean and staff friendly and helpful. Would recommend.
Stayed 3 nights in Jul 2023
Response from Ryan on Jul 31, 2023
Thank you for your fantastic review! We're thrilled to hear that you had an amazing stay with us and that you found our location convenient for exploring Paris's key attractions. We take pride in providing a clean and welcoming environment, and it's delightful to know that our staff's friendliness and helpfulness contributed to your positive experience.Your recommendation means a lot to us, and we can't wait to welcome you back for another memorable visit. If there's anything more we can do to make your next stay even better, please don't hesitate to let us know. We look forward to seeing you again soon!

10/10 Excellent

Alia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - easy walks all over the city. Quiet street but the Latin Quarter was steps away. When reading reviews before booking, the coffee situation seemed to be the reason for negative comments. We just went down to the breakfast room and they made us cappuccinos -not a problem.
Stayed 3 nights in Jul 2023
Response from Ryan on Jul 31, 2023
Thank you for your wonderful review! We're delighted to hear that you enjoyed our hotel's excellent location, which allowed you to explore the city easily. It's great to know that you appreciated the quiet street while still being close to the vibrant Latin Quarter.We're glad that our staff was able to accommodateWe hope you had a fantastic time in Paris, and we would be thrilled to welcome you back for another enjoyable stay in the future. If there's anything else we can do to make your next visit even better, please feel free to let us know. Thank you for choosing our hotel, and we look forward to seeing you again soon!

8/10 Good

Marietta, Union City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 3 nights in Jul 2023
Response from Adnane on Jul 26, 2023
Thank you for your feedback! We're delighted to hear that you enjoyed our great location. Providing a convenient and central location for our guests is one of our priorities, and we're glad it met your expectations. We hope our excellent location enhanced your overall experience during your stay. If you have any other comments or suggestions, feel free to share them with us. We look forward to welcoming you back for another enjoyable stay in the future. Thank you for choosing our hotel!

4/10 Poor

Oliver

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2023
Response from Ryan on Jul 24, 2023
Thank you for your rating. We apologize if your experience fell short of your expectations. Your feedback is essential to us, and we take it seriously to improve our services. If there is anything specific you would like to share with us or if there are areas we can address to enhance your next visit, please let us know. We hope to have the chance to make it up to you and provide you with a better experience in the future.