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Reviews of Hotel Apollo Opera

3 out of 5
Hotel Apollo Opera
32 Rue De Douai, Paris, Paris

Reviews

6.2
Rating 10 - Excellent. 31 out of 213 reviews" "
Rating 8 - Good. 54 out of 213 reviews" "
Rating 6 - Okay. 55 out of 213 reviews" "
Rating 4 - Poor. 37 out of 213 reviews" "
Rating 2 - Terrible. 36 out of 213 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

7.0/10

Amenities

5.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great, very nice.
Stayed 4 nights in Mar 2024

8/10 Good

Oyuna

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Ana, San Bernardino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I felt very confortable.
Stayed 3 nights in Dec 2023

10/10 Excellent

Emily

Stayed 10 nights in Oct 2023

8/10 Good

lela

Liked: Staff & service, property conditions & facilities
Super🙏
Stayed 3 nights in Sep 2023

10/10 Excellent

Robert

Stayed 2 nights in Jun 2023

10/10 Excellent

Julija

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023
Response from L’équipe d’Apollo Opéra on Feb 12, 2023
Chère cliente,Merci pour votre note.N’hésitez pas à revenir et nous recommander autour de vous, nous nous ferons toujours plaisir de vous accueillir.Bien à vous

8/10 Good

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located and quiet Night staff very nice
Stayed 2 nights in Nov 2022

2/10 Terrible

Konstantina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2022

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
This property should not be on your list. It's only good points are that it is clean and in a good location. Facilities are almost non existent and the lighting is very dim. It's the kind of hotel you can't wait to get out of.
Stayed 3 nights in Oct 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019

2/10 Terrible

Thomas

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away!
Stay away! I booked this hotel because it is close to the opera. I didn't realize that it was in the red light district, surrounded by sex shops and massage parlors. The room was dirty and smelled of disinfectant and other unknown but nasty odors. The door had obviously been repaired from being forced open, and the furniture consists of a plywood desk and 3 chairs that looked like they were bought second hand from a chinese restaraunt.
Stayed 4 nights in Sep 2019

10/10 Excellent

Diana

Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Staff & service
I was able to get 2 beds, air conditioning and a private bath. The staff is friendly, the room is clean and is close to transportation. There are good cafes that open for dinner at the end of the street. My first impression of the neighborhood was questionable as upon leaving the metro, there are sex shops but we felt safe.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
It was close to the sites and restaurants. Easy to get on the train and buses. Rooms were ok and have air conditioning. Breakfast was good in the hotel.
Stayed 2 nights in May 2019

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Kashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet comfortable rooms in great location
Thank you! Close to everything - short walk to great cafes, monmartre, easy beautiful walk to siene/Louvre etc
Stayed 2 nights in Sep 2018
Response from Mokrane on Oct 3, 2018
Thank you !

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
MADE ME PAY DOUBLE/EXTRA 50 EUROS FOR 1 VISITOR!?
Terrible experience. I booked a double room. Checked in w/a very nice gentleman, however later that evening, when my local friend said he'd drive me to the airport 1st thing in the morning, we decided to pull an all-nighter at the hotel before we headed to the airport at 6am. The night front desk person REFUSED to let my friend head to my room with me. Huh? Is this a hostel? Is this a pay-by-the-hour place that makes you pay by person? Are you kidding me? The cost of the room was IDENTICAL for one or two persons. I happened to make my reservation quickly, and only add my name because I wasn't sure what plans would be later that evening. We went out went to dinner, then to a jazz show, and even at 2am when we returned, explaining that I was leaving for the airport at 6am. Nonetheless, the night front desk attendant made us pay 50 EUROS (basically double the cost of the room) for my friend to even walk to my front door. Outrageous. This is the negative stereotype you hear about Paris, about rudeness to tourists. I have traveled all over the world, I am an Orbitz platinum member as I have SO MANY hotel nights in any given year, but have never encountered anything such as this. Outrageous. Small and cramped otherwise as well. Would NOT return.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good to stay
Hotel is nice with Good surrounding place and comfortable accommodation nice staff speaking friendly staff
Stayed 2 nights in Jun 2018

8/10 Good

MRS MIRAJ, Singapore

Liked: Cleanliness, room comfort
Good location.Near to food outlets and shopping.
A fairly good hotel near to food outlets and shopping area.We were able to find our favourite Indian food. We will come back again!
Stayed 2 nights in Nov 2017

4/10 Poor

A, iraq

Disliked: Cleanliness, property conditions & facilities, room comfort
Tiny room cant move and bad clean no complete clean very bad dirty towel
Stayed 4 nights in Aug 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very small and narrow room
Not a live free. Just to sleep and forget room facilities.
Stayed 3 nights in Aug 2017

6/10 Okay

Kavindra

Disliked: Staff & service
Decent for the price.
Room was as expected for the price in Paris. Receptionist not attentive. Hotel close to Moulin Rouge.

8/10 Good

CYRIL

Liked: Staff & service
Rooms are very tiny but airconditioned which was great and good location. Wifi did not work on the last day which was a disappointment - overall good value for money

6/10 Okay

JYOTIN

6/10 Okay

Jyotin

6/10 Okay

KARAN

Disliked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Shirley, Seattle. WA

Disliked: Property conditions & facilities, room comfort
Cozy Hotel
I booked a three guest room. But this room is o.k. for two single beds. After the third bed added. You can't even open the bathroom door half way. Distance between wall to beds is about a foot wide, although the beds are clean. The only thing I can say good is the breakfast. Stay one night is o.k. to me.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY AT THIS HOTEL
Stayed for three nights. Booked double room at hotel back in October, when we arrived in march given twin room. Asked for a double room, was given what I assume was a family room 1 double 1 single bed right up in the roof of the hotel. Room reflected the staff and state of hotel namely couldn't be bothered to keep clean, appearance poor, paint over door handles etc. Obviously decorated by a two year old. Meant to be Tea and coffee facilities in room, but just a kettle. When asked for tea coffee milk told take from reception but no milk available. Building work going on outside our room on roof, thank god they didn't work weekends, but Monday morning our last morning was noisy. Meant to be a three star hotel, I wouldn't even give it one star. Breakfast was a joke, so cramped in the cellar where it is served you struggled to get to a table and no we are not fat people. Kept running out of cups, plates, orange juice, food. I can only assume the reason it was free is because nobody would pay for it. My advice would be DO NOT STAY AT THIS HOTEL AND I SUGGEST HOTELS.COM REMOVE IT FROM THEIR LIST AS IT DOES NOT REFLECT WELL ON YOU AS A COMPANY OFFERING THIS AS A THREE STAR HOTEL.

4/10 Poor

Nomin, UB

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only if you have left with no hotel reservations
Location is terrible, it is not close to anything, except only Moulin Rouge. Rooms are tiny, breakfast is too small, not a comfortable place at all. Only thing good is it is close to metro station.

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Never more
worst I have ever been to.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
You get what you pay for
The bathrooms are mouldy, the rooms are dusty and it's virtually in the red light district. Bed is stiff as a board. The staff are friendly, even if they aren't super helpful.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Hotel Apollo opera
There was no free shuttle as indicated on the website The front desk staff were very helpful setting up transportation but I would have booked another hotel if i didn't see free shuttle. The free breakfast was really very good and rooms clean

6/10 Okay

Masud Parvez, ivory coast

Liked: Cleanliness, staff & service, property conditions & facilities
hotel us OC high average standard.
The hotel is located in a good place nearby yo all facilities kjje metro, bus , restaurants etc. Staffs are very good and service oriented. The rooms are compartmentalized not that open. Break fast menus is too simple. Rooms WiFi is not good but lobby WiFi is good. Overall according go price its a good choice for over night stay.

2/10 Terrible

Y, earth

Disliked: Cleanliness, property conditions & facilities, room comfort
Noise
The hotel was normal . You hear any noise become from toilet next door even when they have shower midnight . Breakfast was very poor . There were insects in the kitchen area and an insect was on the table. One of the cushions was really dirty and was had yellow area on one side .

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Good basic hotel
The staff were very friendly and helpful. We asked for a double room and were given one with 2 double beds which was fine but there was not much space for suitcases too! Basic, but a good base for sightseeing. Breakfast is in the basement and it was a bit cramped, but a reasonable selection of food was available. A good location near the Moulin Rouge, there is a metro station iwithin 5 min walk.

6/10 Okay

Keith M., USA

Liked: Staff & service
Disliked: Cleanliness, room comfort
Small but great access to subway
The staff is the highlight of this hotel, very friendly and helpful. The downside for me was the room size and shower setup. Our room was very cramped with 16" between the beds and between the bed ends and the wall. The shower setup was uncomfortable to say the least. The wall mount for the handheld shower was 6" above the tub and there was no shower curtain. The included breakfast was nice, but not much of a selection and the breakfast space was very crowded.

2/10 Terrible

Neil, Dallas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel in this Area!
I went to this hotel after making reservation from Expedia. Just to make sure the reservation was confirmed, i called them 3 times. On the phone, some person who could barely speak english, took my name and told me my reservation was confirmed. But when i arrived at the hotel, the desk clerk told me my reservation was cancelled. I told him i called twice and asked for confirmation. He spent 30 mins on the phone with someone and then came back and told me "You made reservation with Expedia and not through the hotel itself." (exact words from the guy). "It is not my problem, call expedia to find out why the reservation is cancelled." After calling to make sure twice and they told me i had my reservation, they were unwilling to take any responsibility for their mistake. Their rooms were all full and they told me to go find another hotel and it was not his problem. I had heard about French people being rude to Americans but i just thought people were exaggerating, but now i saw it with my own eyes. I wouldnt have felt so bad, if i was travelling on my own, but i had my daughter with me and it was 10 o clock at night. Worst possible experience from these people. I was going to tell me daughter to study french, but now i changed my mind. I will teach her any other language other then french. I have never had such terrible experience in any other part of the world. Thankfully i found a decent hotel down the block, which was much more cleaner.

8/10 Good

PHIL, VERMONT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SMALL, QUIET HOTEL, GOOD INTERNET, CONT. BRKFST
I have stayed at this hotel several times before. It is close to the Moulin Rouge, many restaurants and the Metro. It is easy to get to from Roissy-Charles De Gaulle by train to Gare du Nord and two short Metro rides to within a block and a half of the hotel. The room was ultra-quiet, the shower was ample with plenty of instant hot water, room heat/temperatrure control excellent. The room was about 12' x12' and good for one person. Continetal breakfast served everyday at 07:00. Mini-fridge and co9ffee make in the room. It is an old European hotel but not unlike others in Europe. There is an elevator, staff was friendly and speaks English.

10/10 Excellent

Oscar Enrique Hurtado

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación y atención increíble!
Stayed 1 night in Apr 2024

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Ingrid

Disliked: Cleanliness, property conditions & facilities
la.propreté de la chambre laisse vraiment à desirer , evier bouché ... je ne recommande pas
Stayed 1 night in Jan 2024

6/10 Okay

Tristan

Liked: Staff & service, room comfort
Disliked: Cleanliness
Séjour d'une nuit
Après un court séjour d'une nuit en bonne compagnie de ma conjointe, nous avons eu l'occasion de dormir une nuit et de prendre notre petit déjeuner dans cet établissement. Points forts : - Amabilité du personnel - Disponibilités du personnel - Lit confortable - Lumières fonctionnel - Un bon plateau de courtoisie (le thé est bon) - Bon espace de rangement Points à améliorer : - Insonorisation entre les chambres - Douche (notamment le porte pommeau qui ne permettait pas de tenir correctement le pommeau) - Porte serviette un peu décroché - La vue sur le mur depuis la fenêtre - Escalier assez usé Sujet sensible: Absence de beurre demi-sel pour des bretons (petit déjeuner) Conclusion: Nous avons bien dormi durant notre séjour, il y a des points a améliorer comme dans chaque établissement, la force de cet établissement est le personnel qui se montre très serviable. Bonne journée !
Stayed 1 night in Jan 2024
Response from La Gérante on Jan 30, 2024
Cher client,Nous vous remercions pour vos commentaires détaillés après votre séjour. Nous sommes ravis que vous ayez apprécié l'amabilité du personnel, le confort du lit, l'éclairage, et notre plateau de courtoisie.Nous prenons également en compte vos suggestions d'amélioration concernant l'insonorisation, la douche, le porte-serviette, la vue depuis la fenêtre, et l'état de l'escalier. Nous nous excusons pour tout inconvénient.Concernant l'absence de beurre demi-sel au petit-déjeuner, nous comprenons votre déception et examinerons cette question pour améliorer notre offre.Nous sommes reconnaissants de vos observations, et nous espérons avoir l'occasion de vous accueillir à nouveau pour une expérience encore plus agréable.Bonne journée !Cordialement,La Gérante

10/10 Excellent

michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Thierry

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

PHILIPPE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

GUILLAUME

Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A 2 pas du moulin rouge
Très bon rapport qualité/prix, correspond à la description sur le site.
Stayed 2 nights in Dec 2023

8/10 Good

Philippe

Business traveler
Liked: Staff & service
Stayed 3 nights in Dec 2023